IntentScore: Intent-Conditioned Action Evaluation for Computer-Use Agents

Computer-use agents operate over long horizons under noisy perception, multi-window contexts, evolving environment states. Existing approaches, from RL-based planners to trajectory retrieval, often drift from user intent and repeatedly solve routine subproblems, leading to error accumulation and inefficiency. We present IntentCUA, a multi-agent computer-use framework designed to stabilize long-horizon execution through intent-aligned plan memory. A Planner, Plan-Optimizer, and Critic coordinate over shared memory that abstracts raw interaction traces into multi-view intent representations and reusable skills. At runtime, intent prototypes retrieve subgroup-aligned skills and inject them into partial plans, reducing redundant re-planning and mitigating error propagation across desktop applications. In end-to-end evaluations, IntentCUA achieved a 74.83% task success rate with a Step Efficiency Ratio of 0.91, outperforming RL-based and trajectory-centric baselines. Ablations show that multi-view intent abstraction and shared plan memory jointly improve execution stability, with the cooperative multi-agent loop providing the largest gains on long-horizon tasks. These results highlight that system-level intent abstraction and memory-grounded coordination are key to reliable and efficient desktop automation in large, dynamic environments.

Mobile GUI Agents powered by multimodal large language models (MLLMs) show promise in human-computer intelligence. However, current research primarily focuses on reactive task execution while lacking a comprehensive understanding-prediction-execution process for user intentions, which are the core requirements of active agents. In this paper, we propose the Act2Intention framework that builds an active mobile agent by integrating understanding, predicting user intentions, and executing decisions. First, we construct the Act2Intention Bench through data collection and validated generation, comprising 72,511 intentions and over 700,000 actions across 52 apps, thereby establishing the first benchmark for evaluating proactive agents via continuous intention-action trajectories. We further develop the Act2Intention Agent, achieving proactive services through Proactive-oriented Intention Understanding, Personalized Proactive Intention Prediction, and Experience-guided Intention Execution. Experimental results show that supervised fine-tuning on Act2Intention Bench yields absolute improvements of +32.0 Acc-S, +10.25 Acc-S, and +6.9 SSR points over non-fine-tuned counterparts under the same agent framework for intention understanding, prediction, and execution, respectively. This success underscores the necessity and value of the Act2Intention Bench, which establishes a standardized platform for developing and evaluating proactive agents and consequently paves the way for research on intention-driven human-computer interaction.

Graphical user interface task evaluation aims to determine whether a GUI agent has successfully completed a user instruction. Automated GUI task evaluation has received increasing attention because the evaluation results can serve as reward signals for both test-time scaling and post-training. However, reliable GUI task evaluation remains challenging because the judgments often require access to environment states, such as system configurations, file data, and application settings, beyond the screenshots of execution trajectories. In this paper, we propose an interactive reward agent (IRA) based on a propose-then-verify framework to acquire and verify evidence from the post-execution environment. Given a task instruction and a GUI environment after the GUI agent execution, IRA first proposes the task completion conditions and then verifies them by invoking system tools, application tools, and GUI tools. This design combines evidence from both visible interfaces and the environment state in an interactive process. We further introduce GUI-RewardBench, a benchmark of 321 GUI task trajectories spanning 10 Ubuntu desktop application categories. Experiments show that IRA achieves 86.9% accuracy on GUI-RewardBench, outperforming existing evaluator baselines. We further apply IRA to reinforcement learning of GUI agents, achieving a 34.0% OSWorld success rate, which demonstrates that IRA can provide effective reward signals for training GUI agents.