AI Companions as Hyper Attachment and Caregiving Targets

AI companion chatbots increasingly shape how people seek social and emotional connection, sometimes substituting for relationships with romantic partners, friends, teachers, or even therapists. When these systems adopt those metaphorical roles, they are not neutral: such roles structure people's ways of interacting, distribute perceived AI harms and benefits, and may reflect behavioral addiction signs. Yet these role-dependent risks remain poorly understood. We analyze 248,830 posts from seven prominent Reddit communities describing interactions with AI companions. We identify ten recurring metaphorical roles (for example, soulmate, philosopher, and coach) and show that each role supports distinct ways of interacting. We then extract the perceived AI harms and AI benefits associated with these role-specific interactions and link them to behavioral addiction signs, all of which has been inferred from the text in the posts. AI soulmate companions are associated with romance-centered ways of interacting, offering emotional support but also introducing emotional manipulation and distress, culminating in strong attachment. In contrast, AI coach and guardian companions are associated with practical benefits such as personal growth and task support, yet are nonetheless more frequently associated with behavioral addiction signs such as daily life disruptions and damage to offline relationships. These findings show that metaphorical roles are a central ethical design concern for responsible AI companions.

Many people now see AI systems as not just productivity tools but as social companions. Researchers are eager to study the consequences of AI companionship behaviors, such as validation, which evoke trust, empathy, and attachment in human-human interaction. However, human-AI interaction data is limited and unreliable, slowing research progress. We scale small amounts of real-world data by simulating multi-turn human-chatbot dialogue across a range of chatbot behaviors and use cases. We release CompanionSim: a simulation framework with 2,240 simulated human-chatbot conversations representing 16 chatbot behaviors across seven use cases. Human participants annotated the simulated conversations and real-world conversations in two experiments probing perceptions of companionship behaviors. We conducted Study 1 with a U.S. representative sample ($N_{1}~=~628$) and Study 2 across the U.S., U.K., India, and Nigeria ($N_{2}~=~3,646$). Surprisingly, we find that companionship behaviors reduced likability, humanlikeness, and trust in AI chatbots. These effects were larger in particular subgroups: women and older participants saw companionship chatbots as less likable, humanlike, and trustworthy. We encourage researchers to leverage real-world and synthetic data together to study the differential impacts of AI companions and to create benchmark evaluations of AI chatbots.

Public discourse and emerging policy typically assume that AI emotional support is a deliberate act: a lonely user consciously seeking comfort from a dedicated companion chatbot. In this paper, we draw on emerging empirical evidence and argue that this picture is inaccurate on two accounts, both in how AI emotional support arises and how it shapes future behavior. First, AI emotional support commonly emerges incidentally within task-oriented interactions on general-purpose platforms, much as workplace friendships deepen through collaboration. Second, these incidental encounters are path-dependent: positive experiences of AI emotional support update people's beliefs about AI's emotional capabilities and redirect their choices for future emotional support, increasing preference for AI and decreasing preference for humans. We review recent evidence, including a large-scale longitudinal study conducted in collaboration with OpenAI, showing that daily five-minute conversations with an AI about personal issues over 28 days led to a 10.3% decrease in the preference for seeking support from humans and an 11.6% increase in the preference for AI. These findings suggest that current policy, focused on companion apps and isolated interactions, cannot adequately protect human connection. Instead, effective regulations should extend to general-purpose AI systems and address cumulative, trajectory-level changes in how people seek support. Recognizing how people stumble into AI emotional support and how those encounters redirect human connections over time is essential to safeguarding human well-being.