cs.ROJul 7, 2026

Responsible Personalisation: The Double-Edged Sword of Personalisation in Human-Robot Interaction

Authors: Antonio AndriellaJauwairia NasirAndrea RezzaniAlyssa KubotaDimitri LacroixTamlin LoveAniol CivitVicky Charisi+2 more

Abstract

While personalisation is becoming a defining capability in human-robot interaction (HRI), the existing literature on responsible personalisation remains fragmented, offering isolated accounts of ethical risks without a structured understanding of how they emerge across interaction contexts. This gap is particularly critical in HRI, where robots' embodiment and social presence can amplify and reshape such risks or generate new types of risks. We present a lifecycle-based and context-sensitive framework for personalised HRI, grounded in an embodiment-aware perspective. The framework combines stages of the personalisation process with interaction characteristics (short-term vs. long-term, open-domain vs. closed-domain), enabling systematic analysis of how risks arise and evolve. Building on this, we conduct an integrative analysis of key ethical risks, including autonomy erosion, biased user modelling, manipulation, dehumanisation, and privacy violations, and examine how they manifest across contexts. We translate these insights into actionable design recommendations and outline open research challenges. By structuring both the design space and risk landscape of personalised HRI, this work provides a foundation for more systematic, transparent, and ethically grounded approaches to personalised robot behaviour.

Explore similar work

Jul 17, 2026cs.RO

PACE: Persona Adaptation through Conversational Elicitation in Human-Robot Interaction

Equipping humanoid robots with coherent and adaptable personas is crucial for fostering natural, engaging, and trustworthy human-robot interaction (HRI). However, existing approaches often rely on static, hard-coded identities that lack the flexibility to adapt to individual user contexts. In this paper, we present PACE (Persona Adaptation through Conversational Elicitation), a novel framework for the interactive generation and deployment of structured personas on the Ameca humanoid robot. Our system introduces an Interactive Persona Elicitation Pipeline, enabling the robot to dynamically synthesize a tailored, psychologically grounded identity through user Q&A. This elicitation process feeds into a persona prompt compilation phase, generating a structured persona prompt built upon multi-perspective dimensions. We detail the Embodied System Integration required to translate this structured specification into expressive, multimodal humanoid behaviors. Through a comprehensive empirical HRI evaluation, we assess the impact of dynamically generated personas on user trust, perceived anthropomorphism, persona consistency, personal relevance, and interaction quality compared to a generic baseline. These contributions establish a scalable pathway for deploying personalized, interactive, and reliable identities in embodied humanoid assistants. Video demo is available at: https://lipzh5.github.io/PACE/
Peizhen Li, Longbing Cao, Megani Rajendran +3
Apr 20, 2026cs.HC

Equanimity in HRI: Applying Calm Technology Principles to Human-Robot Interaction

This paper explores how {\textit{Calm Technology}} can be integrated into Human-Robot Interaction (HRI), with a particular focus on the household environment. It offers comprehensive guidelines for designing assistive robots that prioritize and enhance the human need for {\textit{equanimity}}, ensuring interactions are calm, non-intrusive, and harmonious. The paper examines the widespread influence of technology in contemporary life and its impact on cognitive capabilities, underscoring the need for responsible robotics and ethical considerations in future technological developments. By adapting {\textit{Calm Technology}} principles to domestic robots, the article provides concrete examples and features that should be employed in household assistive robotics. The goal is to foster a balanced, unobtrusive interaction between humans and robots, especially in the home environment, as it is the most privat environment in everyone's life, paving the way for applications and further research in the field.
Barbara Sienkiewicz, Bipin Indurkhya
Apr 13, 2026cs.RO

M2HRI: An LLM-Driven Multimodal Multi-Agent Framework for Personalized Human-Robot Interaction

Multi-robot systems hold significant promise for social environments such as homes and hospitals, yet existing multi-robot systems often treat robots as functionally interchangeable, overlooking how distinct agent identities shape user perception and how such individuality changes the coordination requirements of multi-robot interaction. To address this, we introduce M2HRI, a multimodal multi-agent framework that models each robot as an identity-bearing agent through personality and long-term memory, together with a contextualized coordination mechanism that regulates agent participation. In a controlled user study (n = 105) in a multi-agent human-robot interaction (HRI) scenario, we found that most personality contrasts were distinguishable and consistently expressed. Long-term memory improved preference awareness and interaction naturalness, while contextualized coordination improved conversational flow, response appropriateness, and overlap avoidance. Together, these findings show that agent individuality and contextualized participation coordination play complementary roles in supporting coherent and socially appropriate multi-agent HRI. Project website available at https://project-m2hri.github.io/.
Shaid Hasan, Breenice Lee, Sujan Sarker +1