AI as Friction for Reflection Support in Ideation

AI agents that generate final answers based on user input often do not meet the needs of creative fields. Fields such as structural design and architecture need interactive systems that help users externalise and develop ideas, explore alternatives, and refine partial solutions. The final product of such designs needs to comply with many constraints concerning, e.g., spatial configuration, mechanical behaviour, material quantities, and costs. These constraints create friction in the design process, which can stimulate novel and creative solutions. In this paper, we discuss the misalignment between current generative AI goals to remove friction and provide final solutions and the needs of creators, such as structural designers, who develop ideas through iterative work. We present the design dimensions of systems allowing for constrained human-AI co-creation that rely on vision-language models making structural exploration conversational, multimodal, and responsive to evolving human intent in ways that follow and augment the discipline's creative process. Through a pilot design interface based on these principles and a study with experts in the field, this paper shows how structural designers perceive interactive AI systems and how such systems can support design space exploration by reducing repetitive modelling friction while preserving reflective design friction.

The rapid adoption of generative AI tools has created new literacy demands for designers who must verbalize tacit knowledge through natural language prompts. Yet the micro-level cognitive processes by which designers externalize implicit intentions during iterative AI dialogue remain underexplored. This exploratory qualitative study examined five expert designers (11-20 years UI/UX experience, M = 15.4 years) using think-aloud protocols. We identified "Strategic Oscillation" -- experts' intentional return to vague language (Vibe) after progressing toward operational specifications (Code), leveraging AI's probabilistic nature for creative exploration. We observed shifts from "instruction" to "consultation" mode, deep reflection triggered by semantic collisions, and one participant's disengagement revealing conceptual alignment as a tentative boundary condition. We propose the ECRT cycle (Expectation-Collision-Reflection-Transformation) operationalizing the SECI model's "externalization" phase for human-AI collaboration. These findings yield three design patterns for metacognitive support and position AI as a "probabilistic mirror" catalyzing tacit knowledge externalization.

Current Generative AI (GenAI) interfaces remain largely constrained to chatbox interaction, which can impose high cognitive demands on users and create substantial barriers for people with intellectual disabilities (ID), including prompt formulation difficulties, response overload, and limited mechanisms to assess information reliability. To explore alternative interaction models for cognitive accessibility, we conducted a cross-disciplinary co-design challenge in which two student cohorts (Computer Science and Industrial Design) developed interface concepts from the same set of functional requirements (e.g., prompt scaffolding, structured output, GUI-based refinement, transparency, and personalization). Comparing the resulting proposals reveals both convergence on foundational requirements (notably initial calibration, proactive prompting, and direct manipulation of response fragments) and complementary contributions that outline a multi-layered support system. Computer Science teams primarily produced structural scaffolding, emphasizing predictability, navigability, and trust through mechanisms such as reliability indicators, explicit sources, and context management for long conversations. Industrial Design teams emphasized experiential scaffolding, focusing on pacing, attention guidance, multimodality, and proactive agency, including step-by-step response flows, focus modes, and assistant-like integrations. We synthesize these findings into a dual-layer scaffolding framework that expands the design space for cognitively accessible GenAI interaction beyond chat-centric models and motivates future work on expert refinement, technical feasibility, and empirical validation with users with ID.