Socially Grounded Agentic AI: Coordinating Plural Perspectives through Social Theory

Pluralistic value alignment---the goal of building AI systems that represent and serve diverse human values and perspectives---has emerged as an active research agenda. Yet, there's no public evidence that it has shaped the training or evaluation of the AI systems people actually use. We audit the public behavior documents and evaluations of frontier labs, finding none name pluralism as a goal, and as of this writing, no clear indication that production models are explicitly trained or tested for it. This goes against the primary motivations and goals of pluralistic alignment, which revolve around making a positive difference in the models serving billions of users worldwide. We argue that the pluralistic alignment research community should focus on supporting impact and adoption in deployed, widely-used AI systems. We provide evidence for the adoption problem, present three main reasons behind it, and discuss three corresponding areas for future research to address it: 1. The primary justifications for pluralistic alignment so far have been normative or speculative. We need studies showing empirically how pluralistic AI benefits users or society. 2. The pluralistic alignment research community has not settled when pluralistic behavior is warranted or what pluralism ideally looks like in practice. We need to establish a concrete goal for developers to operationalize. 3. Current methods trade off against other desiderata of LLMs in ways that are largely unmeasured, and existing metrics are not "hill-climbable." We need trade-off-aware evaluations and methods that meet the requirements of production systems. This paper serves as a collective call to action for the pluralistic alignment researchers: progress requires moving beyond normative justification toward empirical foundations, a concrete account of ideal pluralistic behavior, and practical methods and evaluations built for adoption.

Agentic AI systems are increasingly deployed not in isolation, but inside social environments populated by other agents and humans, such as in social media platforms, multi-agent LLM pipelines or autonomous robotics fleets. In these settings, system behavior emerges not from individual agents alone, but from the multi-agent interactions over time. Emergent dynamics of individuals in a social group have been long studied by social scientists in human contexts. \textbf{This position paper argues that agentic AI systems must be modeled with social theory as a structural prior, and formalizes a Multi-Agent Social Systems (MASS) framework for how agents interact and influence to generate system-level outcomes.} We represent MASS as a class of dynamical system of information generation, local influence and interaction structure, formulated by four structural priors anchored in social theory: strategic heterogeneity, networked-constrained dependence, co-evolution and distributional instability. We demonstrate the importance of each structural prior through formal propositions, and articulate a research agenda for how MASS should be modeled, evaluated and governed.

Pluralistic alignment is typically operationalised as preference aggregation: producing responses that span (Overton), steer toward (Steerable), or proportionally represent (Distributional) diverse human values. We argue that aggregation alone is an incomplete primitive for deployed pluralistic alignment. Under genuine value pluralism, the failure mode of contemporary RLHF-trained assistants is not insufficient coverage but sycophantic consensus: a learned tendency to agree with, validate, and minimise friction with the immediate interlocutor. Because deployed AI systems now mediate consequential deliberation across health, civic life, labour, and governance, the collapse of disagreement at the interaction layer is not a narrow technical concern but a structural failure with distributive consequences. We reframe pluralistic alignment around three conversational mechanisms drawn from Grice's maxims: scoping (acknowledging the limits of one's perspective), signalling (surfacing value-conflict rather than smoothing it over), and repair (revising one's position on principled grounds, not on user pressure). We formalise a metric, the Pluralistic Repair Score (PRS), distinguishing principled revision from capitulation, and present a small-scale empirical illustration on two frontier RLHF-trained models (Claude Sonnet 4.5, N=198; GPT-4o, N=100) showing that, for both, agreement-following coexists with low repair-quality on contested-value prompts. PRS measures an interactional precondition for pluralism (visible disagreement; principled revision) rather than pluralism in full; we discuss the difference, take seriously the reflexive question of whose "principled" counts, and argue that pluralism is most decisively made or unmade at the deployment-governance layer: interfaces, preference-data pipelines, and audit infrastructure.