One Frozen Simulator Is Not Enough: Simulator Collapse in Multi-Agent RL

Large Language Model (LLM) agents are increasingly deployed in settings where they interact with a wide variety of people, including users who are unclear, impatient, or reluctant to share information. However, collecting real interaction data at scale remains expensive. The field has turned to LLM-based user simulators as stand-ins, but these simulators inherit the behavior of their underlying models: cooperative and homogeneous. As a result, agents that appear strong in simulation often fail under the unseen, diverse communication patterns of real users. To narrow this gap, we introduce Persona Policies (PPol), a plug-and-play control layer that induces realistic behavioral variation in user simulators while preserving the original task goals. Rather than hand-crafting personas, we cast persona generation as an LLM-driven evolutionary program search that optimizes a Python generator to discover behaviors and translate them into task-preserving roleplay policies. Candidate generators are guided by a multi-objective fitness score combining human-likeness with broad coverage of human behavioral patterns. Once optimized, the generator produces a diverse population of human-like personas for any task in the domain. Across tau^2-bench retail and airline domains, evolved PPol programs yield 33-62% absolute gains in fitness score over the baseline simulator. In a blinded evaluation, annotators rated PPol-conditioned users as human 80.4% of the time, close to real human traces and nearly twice as frequently as baseline simulators. Agents trained with PPol are more robust to challenging, out-of-distribution behaviors, improving task success by +17% relative to training only on existing simulated interactions. This offers a novel approach to strengthen simulator-based evaluation and training without changing tasks or rewards.

Scalable AI agents training relies on interactive environments that faithfully simulate the consequences of agent actions. Manually crafted environments are expensive to build, brittle to extend, and fundamentally limited in diversity. A promising direction is to replace manually crafted environments with LLM-simulated counterparts. However, this paradigm hinges on an unexamined core assumption: LLMs can accurately simulate environmental feedback. In practice, LLM-simulated environments suffer from hallucinations, logical inconsistencies, and silent state drift failures that corrupt agent reward signals and compound the construction costs that the paradigm was designed to eliminate. To address this gap, we propose EnvSimBench with four contributions: 1) We provide the first formal definition and operationalization of Environment Simulation Ability (EnvSim Ability) as a quantifiable research objective. 2) We construct EnvSimBench, a rigorous benchmark covering 400 samples across 167 diverse environments, equipped with verifiable labels and fine-grained difficulty stratification along three axes. 3) Systematic evaluations reveal that all state-of-the-art language models suffer from a universal state change cliff: they achieve near-perfect accuracy on tasks when the environment state remains invariant, yet fail catastrophically when multiple states need simultaneous updates. This finding exposes EnvSim Ability as a critical yet largely unaddressed capability gap. 4) We design a constraint-driven simulation pipeline that substantially reduces hallucination, boosts environment synthesis yield by 6.8%, and cuts costs by over 90%. Overall, EnvSimBench serves as both a diagnostic framework and a practical optimization path for reliable LLM-based environment simulation, establishing a foundation for scalable agent training. Code and data are available at https://github.com/cookieApril/EnvSimBench

Reinforcement learning (RL) has achieved strong performance in sequential decision-making, yet scaling to complex multi-agent environments remains challenging due to sparse rewards, large state-action spaces, and the difficulty of learning coordinated strategies. We propose a hierarchical architecture where a pretrained large language model (LLM) acts as a centralized strategic controller that selects among specialized RL skill policies for a team of agents, while RL policies handle reactive low-level execution. We evaluate this hybrid system in a competitive 2v2 King of the Hill environment against behavior tree (BT) and \emph{``Flat''} RL (end-to-end training without skill decomposition) baselines. The LLM+RL system achieves task performance statistically equivalent to hand-crafted BT (46.4% vs 51.5% win rate, $p=0.103$) while both significantly outperform Flat RL trained without skill decomposition. A user study ($n=15$) reveals that 60% of participants perceive LLM+RL agents as the most human-like ($p=0.027$), citing behavioral adaptability and tactical variability. These results demonstrate that pretrained LLM reasoning can effectively orchestrate pretrained RL skills, achieving competitive multi-agent coordination and superior perceived believability without manual rule engineering.