Without journalists, there is no journalism: the social dimension of generative artificial intelligence in the media
Organizations: Universidad del País Vasco (UPV/EHU) Facultad de Ciencias Sociales y de la Comunicación Barrio Sarriena, s/n 48940 Leioa (Vizcaya), Spain · Universitat Pompeu Fabra Departament de Comunicació Roc Boronat, 138 08018 Barcelona, Spain
Abstract
The implementation of artificial intelligence techniques and tools in the media will systematically and continuously alter their work and that of their professionals during the coming decades. To this end, this article carries out a systematic review of the research conducted on the implementation of AI in the media over the last two decades, particularly empirical research, to identify the main social and epistemological challenges posed by its adoption. For the media, increased dependence on technological platforms and the defense of their editorial independence will be the main challenges. Journalists, in turn, are torn between the perceived threat to their jobs and the loss of their symbolic capital as intermediaries between reality and audiences, and a liberation from routine tasks that subsequently allows them to produce higher quality content. Meanwhile, audiences do not seem to perceive a great difference in the quality and credibility of automated texts, although the ease with which texts are read still favors human authorship. In short, beyond technocentric or deterministic approaches, the use of AI in a specifically human field such as journalism requires a social approach in which the appropriation of innovations by audiences and the impact it has on them is one of the keys to its development. Therefore, the study of AI in the media should focus on analyzing how it can affect individuals and journalists, how it can be used for the proper purposes of the profession and social good, and how to close the gaps that its use can cause.
AI and Labor
AI and labor studies how artificial intelligence changes jobs, wages, skills, hiring, and the organization and quality of work.
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