cs.SEOct 11, 2026

When Messages Go Wrong: Understanding Communication Faults in LLM-Based Multi-Agent Systems

Authors: Jinhao Zhou, Xiaoyu Zhang, Jiongchi Yu, Fahao Chen, Jun Wu

Organizations: Waseda University, Japan · The Hong Kong University of Science and Technology, Hong Kong SAR, China · Nanyang Technological University, Singapore · Shandong University, China · 

Abstract

LLM-based multi-agent systems (LLM-MAS) use specialized agents that exchange messages to accomplish complex tasks. Their reliance on networked protocols, remote tools, and model endpoints exposes communication to message loss, delay, and context expiration. Because agents often exchange open-ended natural language, anomalies can alter task-relevant information while leaving messages processable, allowing semantic errors to propagate through subsequent interactions. Systematic studies of faults in inter-agent communication remain limited. This paper presents a large-scale empirical study of how communication faults manifest, propagate, and affect task outcomes in LLM-MAS. We construct a cross-layer taxonomy linking lower-stack disturbances to application-visible faults and develop a fault-injection and tracing pipeline. Our evaluation covers more than 29,000 executions across 100 tasks, five domains, three workflow topologies, and three model configurations. We find that 20.7% of failures with complete detection records occur without an immediate failure signal, reaching 76.2% for partial-content faults. Flat maintains 53.0% task success under communication faults, compared with 3.3% and 3.2% for Sequential and Hierarchical, respectively. This advantage primarily arises when an alternative information path preserves the evidence required by downstream agents. We also evaluate execution-side and evidence protection mechanisms and find that they recover different failure cases. Evidence recovery depends on whether trustworthy information remains accessible through an unaffected path. These observations provide empirical insights into communication-fault propagation, workflow resilience, and protection design for LLM-MAS.

Figures & tables

Explore similar work

Oct 23, 2026

Understanding Communication Failures in Multi-Agent LLM Systems

Multi-agent LLM systems aim to improve reasoning through debate, evidence sharing, and mutual correction, but interaction can also introduce failures that final accuracy alone cannot explain. Agents may converge too early, ignore dissent, suppress correct minority answers, or preserve a wrong framing across rounds. We present a corpus-grounded taxonomy of communication failures, built from 3,211 failed multi-round trajectories across medical QA, coding, finance, multi-hop reasoning, ethics, and embodied text tasks. Using this taxonomy, we analyze failure distributions across datasets and system designs, round-level error dynamics, recovery hardness, majority transitions, minority-signal suppression, and self-reported confidence. We find that failures are dominated by recovery/correction and consensus/decision problems rather than isolated first-round mistakes, with many emerging after agents first observe peer responses. Based on these findings, we recommend stronger disagreement handling, evidence verification, minority-signal preservation, and recovery checks before finalization.
May 19, 2026

What Do Agents Communicate? Characterizing Information Exchange in Multi-Agent Systems

Large Language Models (LLMs) have enabled collaborative Multi-Agent (MA) systems, where interacting agents improve performance through diverse reasoning and iterative refinement. However, these systems remain vulnerable to error propagation, where early-stage information degrades downstream reasoning. To address this, we conduct a systematic analysis of inter-agent communication to identify which information drives MA performance. We find that the absence of reasoning and verification in inter-agent communication significantly degrades performance. Based on these insights, we propose Category-Aware Recovery Augmentation (technique), which enforces the presence of critical information during communication. recovers up to 86.2% of failed cases. Our results highlight the key role of information quality in effective MA collaboration. Our code is available at https://anonymous.4open.science/r/cara_mas
Feb 23, 2026

MAS-FIRE: Fault Injection and Reliability Evaluation for LLM-Based Multi-Agent Systems

As LLM-based Multi-Agent Systems (MAS) are increasingly deployed for complex tasks, ensuring their reliability has become a pressing challenge. Since MAS coordinate through unstructured natural language rather than rigid protocols, they are prone to semantic failures (e.g., hallucinations, misinterpreted instructions, and reasoning drift) that propagate silently without raising runtime exceptions. Prevailing evaluation approaches, which measure only end-to-end task success, offer limited insight into how these failures arise or how effectively agents recover from them. To bridge this gap, we propose MAS-FIRE, a systematic framework for fault injection and reliability evaluation of MAS. We define a taxonomy of 15 fault types covering intra-agent cognitive errors and inter-agent coordination failures, and inject them via three non-invasive mechanisms: prompt modification, response rewriting, and message routing manipulation. Applying MAS-FIRE to three representative MAS architectures, we uncover a rich set of fault-tolerant behaviors that we organize into four tiers: mechanism, rule, prompt, and reasoning. This tiered view enables fine-grained diagnosis of where and why systems succeed or fail. Our findings reveal that stronger foundation models do not uniformly improve robustness. We further show that architectural topology plays an equally decisive role, with iterative, closed-loop designs neutralizing over 40% of faults that cause catastrophic collapse in linear workflows. MAS-FIRE provides the process-level observability and actionable guidance needed to systematically improve multi-agent systems.