HerHealthGPT: An Evidence-Grounded Conversational AI System for Women's Reproductive Health Copy title

Patient portals now give individuals direct access to their electronic health records (EHRs), yet access alone does not ensure patients understand or act on the complex clinical information contained in these records. The ArchEHR-QA 2026 shared task addresses this challenge by focusing on grounded question answering over EHRs, and this paper presents the system developed by the HealthNLP_Retrievers team for this task. The proposed approach uses a multi-stage cascaded pipeline powered by the Gemini 2.5 Pro large language model to interpret patient-authored questions and retrieve relevant evidence from lengthy clinical notes. Our architecture comprises four integrated modules: (1) a few-shot query reformulation unit which summarizes verbose patient queries; (2) a heuristic-based evidence scorer which ranks clinical sentences to prioritize recall; (3) a grounded response generator which synthesizes professional-caliber answers restricted strictly to identified evidence; and (4) a high-precision many-to-many alignment framework which links generated answers to supporting clinical sentences. This cascaded approach achieved competitive results. Across the individual tracks, the system ranked 1st in question interpretation, 5th in answer generation, 7th in evidence identification, and 9th in answer-evidence alignment. These results show that integrating large language models within a structured multi-stage pipeline improves grounding, precision, and the professional quality of patient-oriented health communication. To support reproducibility, our source code is publicly available in our GitHub repository

Medical question-answering benchmarks predominantly evaluate single-turn exchanges, failing to capture the iterative, clarification-seeking nature of real patient consultations. We introduce ThReadMed-QA, a benchmark of 2,437 fully-answered patient-physician conversation threads extracted from r/AskDocs, comprising 8,204 question-answer pairs across up to 9 turns. Unlike prior work relying on simulated dialogues, adversarial prompts, or exam-style questions, ThReadMed-QA captures authentic patient follow-up questions and verified physician responses, reflecting how patients naturally seek medical information online. We evaluate five state-of-the-art LLMs -- GPT-5, GPT-4o, Claude Haiku, Gemini 2.5 Flash, and Llama 3.3 70B -- on a stratified test split of 238 conversations (948 QA pairs) using a calibrated LLM-as-a-judge rubric grounded in physician ground truth. Even the strongest model, GPT-5, achieves only 41.2% fully-correct responses. All five models degrade significantly from turn 0 to turn 2 (p < 0.001), with wrong-answer rates roughly tripling by the third turn. We identify a fundamental tension between single-turn capability and multi-turn reliability: models with the strongest initial performance (GPT-5: 75.2; Claude Haiku: 72.3 out of 100) exhibit the steepest declines by turn 2 (dropping 16.2 and 25.0 points respectively), while weaker models plateau or marginally improve. We introduce two metrics to quantify multi-turn failure modes: Conversational Consistency Score (CCS) and Error Propagation Rate (EPR). CCS reveals that nearly one in three Claude Haiku conversations swings between a fully correct and a completely wrong response within the same thread. EPR shows that a single wrong turn raises the probability of a subsequent wrong turn by 1.9-6.1x across all models.

Medical question-answering benchmarks rarely cover the maternal, neonatal, child, and reproductive-health questions a nurse-midwife asks, and, to our knowledge, no public chunk-level relevance benchmark exists for maternal-health guideline retrieval. We release two benchmarks that fill these gaps. mamabench is a scope-filtered QA set of 25,949 items assembled from seven existing expert-authored sources across multiple-choice, short-answer, and rubric-graded tracks; to help users calibrate the LLM judge that scores the rubric track, we re-scope HealthBench's physician-labelled meta-evaluation to the domain. mamaretrieval pairs 3,185 clinical queries with graded (0-6) relevance labels over a 63,650-chunk maternal-health guideline corpus, using a decomposed rubric that distinguishes a chunk that answers a query from one merely on its topic. Three decisions shape both: assemble and filter expert sources rather than author questions, grade relevance rather than binarise it, and measure and disclose the limits of the labels -- scope-classifier agreement, a frontier-judge check, and a pooling-completeness audit -- rather than treat them as an oracle. A companion paper uses the benchmarks to evaluate a deployed on-device assistant; both are released openly for research.