Sentiment Analysis

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Sentiment analysis studies how people express polarity, emotion, intensity, and opinions about specific targets, supporting applications from customer feedback and public discourse to health and finance. Common approaches range from lexicons and classical classifiers to fine-tuned transformers and large language models; aspect-based, dimensional, and structured methods capture more than a single positive-or-negative label. Multimodal systems combine words with speech, prosody, facial expression, or video, while multilingual and domain-adaptive methods aim to handle differences in language, dialect, and context. Strong benchmark results coexist with persistent challenges in neutral and implicit sentiment, class imbalance, cross-domain transfer, model bias, and disagreement over what labels actually measure; prompted LLMs do not consistently outperform task-specific fine-tuning.

Latest papers

127 papers16 papers in the last four weeks, up 167% on the four weeks before. 0.1% of all new papers.

Apr 18, 2026

RoIt-XMASA: Multi-Domain Multilingual Sentiment Analysis Dataset for Romanian and Italian

We present RoIt-XMASA, a multilingual dataset that extends the Cross-lingual Multi-domain Amazon Sentiment Analysis to Italian and Romanian, comprising 36,000 labeled reviews across three domains (books, movies, and music) and 202,141 unlabeled samples. To address cross-lingual and cross-domain challenges, we propose a multi-target adversarial training framework that employs loss reversal with meta-learned coefficients to dynamically balance sentiment discrimination with domain and language invariance. XLM-R achieves an F1-score of 66.23% with our approach, outperforming the baseline by 4.64%. Few-shot evaluation shows that Llama-3.1-8B achieves 58.43% F1-score, revealing a meaningful trade-off between the efficiency of prompting-based approaches and the higher performance of task-specific fine-tuning.

Andrei-Marius Avram, Aureliu Valentin Antonie, Cosmin-Mircea Croitoru +2

National University of Science and Technology POLITEHNICA Bucharest, Bucharest, Romania

Domain-Adversarial Learning Unsupervised Domain Adaptation Multilingual Sentiment Analysis Sentiment Analysis Cross-Lingual Transfer Multilingual Text Classification

Apr 17, 2026

Sentiment Analysis of German Sign Language Fairy Tales

We present a dataset and a model for sentiment analysis of German sign language (DGS) fairy tales. First, we perform sentiment analysis for three levels of valence (negative, neutral, positive) on German fairy tales text segments using four large language models (LLMs) and majority voting, reaching an inter-annotator agreement of 0.781 Krippendorff's alpha. Second, we extract face and body motion features from each corresponding DGS video segment using MediaPipe. Finally, we train an explainable model (based on XGBoost) to predict negative, neutral or positive sentiment from video features. Results show an average balanced accuracy of 0.631. A thorough analysis of the most important features reveal that, in addition to eyebrows and mouth motion on the face, also the motion of hips, elbows, and shoulders considerably contribute in the discrimination of the conveyed sentiment, indicating an equal importance of face and body for sentiment communication in sign language.

Fabrizio Nunnari, Siddhant Jain, Patrick Gebhard

German Research Center for Artificial Intelligence (DFKI) Saarland Informatics Campus D3 2, 66123 Saarbrücken, Germany

Sentiment Analysis Multimodal Sentiment Analysis Sign Language Datasets

Apr 16, 2026

Consistency Analysis of Sentiment Predictions using Syntactic & Semantic Context Assessment Summarization (SSAS)

The fundamental challenge of using Large Language Models (LLMs) for reliable, enterprise-grade analytics, such as sentiment prediction, is the conflict between the LLMs' inherent stochasticity (generative, non-deterministic nature) and the analytical requirement for consistency. The LLM inconsistency, coupled with the noisy nature of chaotic modern datasets, renders sentiment predictions too volatile for strategic business decisions. To resolve this, we present a Syntactic & Semantic Context Assessment Summarization (SSAS) framework for establishing context. Context established by SSAS functions as a sophisticated data pre-processing framework that enforces a bounded attention mechanism on LLMs. It achieves this by applying a hierarchical classification structure (Themes, Stories, Clusters) and an iterative Summary-of-Summaries (SoS) based context computation architecture. This endows the raw text with high-signal, sentiment-dense prompts, that effectively mitigate both irrelevant data and analytical variance. We empirically evaluated the efficacy of SSAS, using Gemini 2.0 Flash Lite, against a direct-LLM approach across three industry-standard datasets - Amazon Product Reviews, Google Business Reviews, Goodreads Book Reviews - and multiple robustness scenarios. Our results show that our SSAS framework is capable of significantly improving data quality, up to 30%, through a combination of noise removal and improvement in the estimation of sentiment prediction. Ultimately, consistency in our context-estimation capabilities provides a stable and reliable evidence base for decision-making.

Sharookh Daruwalla, Nitin Mayande, Shreeya Verma Kathuria +2

1Tellagence Inc.∗ · 2Villanova School of Business, Villanova University† · 3Maseeh College of Engineering and Computer Science, Portland State University‡

Sentiment Analysis Language Model Robustness LLM Context Management

Apr 15, 2026

Sentiment analysis for software engineering: How far can zero-shot learning (ZSL) go?

Sentiment analysis in software engineering focuses on understanding emotions expressed in software artifacts. Previous research highlighted the limitations of applying general off-the-shelf sentiment analysis tools within the software engineering domain and indicated the need for specialized tools tailored to various software engineering contexts. The development of such tools heavily relies on supervised machine learning techniques that necessitate annotated datasets. Acquiring such datasets is a substantial challenge, as it requires domain-specific expertise and significant effort. Objective: This study explores the potential of ZSL to address the scarcity of annotated datasets in sentiment analysis within software engineering Method:} We conducted an empirical experiment to evaluate the performance of various ZSL techniques, including embedding-based, NLI-based, TARS-based, and generative-based ZSL techniques. We assessed the performance of these techniques under different labels setups to examine the impact of label configurations. Additionally, we compared the results of the ZSL techniques with state-of-the-art fine-tuned transformer-based models. Finally, we performed an error analysis to identify the primary causes of misclassifications. Results: Our findings demonstrate that ZSL techniques, particularly those combining expert-curated labels with embedding-based or generative-based models, can achieve macro-F1 scores comparable to fine-tuned transformer-based models. The error analysis revealed that subjectivity in annotation and polar facts are the main contributors to ZSL misclassifications. Conclusion: This study demonstrates the potential of ZSL for sentiment analysis in software engineering. ZSL can provide a solution to the challenge of annotated dataset scarcity by reducing reliance on annotated dataset.

Reem Alfayez, Manal Binkhonain

Department of Software Engineering, College of Computer and Information Sciences, King Saud University, P.O. Box 51178, Riyadh 11543, Saudi Arabia

Sentiment Analysis Zero-Shot Text Classification Zero-Shot Learning

Apr 12, 2026

Dynamic Adaptive Attention and Supervised Contrastive Learning: A Novel Hybrid Framework for Text Sentiment Classification

The exponential growth of user-generated movie reviews on digital platforms has made accurate text sentiment classification a cornerstone task in natural language processing. Traditional models, including standard BERT and recurrent architectures, frequently struggle to capture long-distance semantic dependencies and resolve ambiguous emotional expressions in lengthy review texts. This paper proposes a novel hybrid framework that seamlessly integrates dynamic adaptive multi-head attention with supervised contrastive learning into a BERT-based Transformer encoder. The dynamic adaptive attention module employs a global context pooling vector to dynamically regulate the contribution of each attention head, thereby focusing on critical sentiment-bearing tokens while suppressing noise. Simultaneously, the supervised contrastive learning branch enforces tighter intra-class compactness and larger inter-class separation in the embedding space. Extensive experiments on the IMDB dataset demonstrate that the proposed model achieves competitive performance with an accuracy of 94.67%, outperforming strong baselines by 1.5--2.5 percentage points. The framework is lightweight, efficient, and readily extensible to other text classification tasks.

Qingyang Li

University of California, Los Angeles Los Angeles, USA

Sentiment Analysis Supervised Contrastive Learning

Apr 10, 2026

NCL-BU at SemEval-2026 Task 3: Fine-tuning XLM-RoBERTa for Multilingual Dimensional Sentiment Regression

Dimensional Aspect-Based Sentiment Analysis (DimABSA) extends traditional ABSA from categorical polarity labels to continuous valence-arousal (VA) regression. This paper describes a system developed for Track A, Subtask 1 (Dimensional Aspect Sentiment Regression), aiming to predict real-valued VA scores in the [1, 9] range for each given aspect in a text. A fine-tuning approach based on XLM-RoBERTa-base is adopted, with dual regression heads with sigmoid-scaled outputs for valence and arousal prediction. Separate models are trained for each language-domain pair (English and Chinese across restaurant, laptop, and finance domains), and training and development sets are merged for final test predictions. In development experiments, the fine-tuning approach is compared against several large language models under a few-shot prompting setting, demonstrating that task-specific fine-tuning outperforms these LLM-based methods across all evaluation datasets.

Tong Wu, Nicolay Rusnachenko, Huizhi Liang

Independent Researcher · Centre for Applied Creative Technologies (CFACT+), Bournemouth University, UK · School of Computing, Newcastle University, Newcastle upon Tyne, UK

Multilingual Sentiment Analysis Sentiment Analysis Aspect-Based Sentiment Analysis

Apr 9, 2026

Kathleen: Oscillator-Based Byte-Level Text Classification Without Tokenization or Attention

We present Kathleen, a text classification architecture that operates directly on raw UTF-8 bytes using frequency-domain processing -- requiring no tokenizer, no attention mechanism, and under 470K parameters. Kathleen introduces several novel components: (1) RecurrentOscillatorBanks -- damped sinusoid convolutions with temporal memory for O(L) sequence processing; (2) an FFT-Rotate Wavetable Encoder that maps all 256 byte values using a single learnable vector (256 floats); (3) PhaseHarmonics -- a sinusoidal non-linearity with just 6 learnable phase parameters (+2.6% accuracy, <0.001% of model parameters); (4) Content-Dependent Reverb with Positional Decay Modulation -- a temporal memory mechanism whose decay rate is jointly conditioned on input content and a learned position-indexed bias vector; (5) Token-Level Module Sequencer with consonance and dissonance interference channels. Through iterative architecture evolution from an initial 733K-parameter baseline (Kathleen-Clean) to the current Kathleen-V9 (469K parameters), we demonstrate that pretraining can be entirely eliminated while improving accuracy. Kathleen-V9 achieves 88.5% +/- 0.2% on IMDB, 92.4% +/- 0.2% on AG News, and 85.8% +/- 0.5% on SST-2 (3-seed averages) -- matching or exceeding the pretrained baseline on all benchmarks with 36% fewer parameters. On SST-2, the improvement is +2.5% absolute over the pretrained predecessor. Kathleen processes sequences in O(L) time and memory.

George Fountzoulas

Department of Computer Engineering & Informatics, Frederick University, Nicosia, Cyprus

Text Classification Oscillatory Neural Networks Sentiment Analysis

Apr 8, 2026

SemEval-2026 Task 3: Dimensional Aspect-Based Sentiment Analysis (DimABSA)

We present the SemEval-2026 shared task on Dimensional Aspect-Based Sentiment Analysis (DimABSA), which improves traditional ABSA by modeling sentiment along valence-arousal (VA) dimensions rather than using categorical polarity labels. To extend ABSA beyond consumer reviews to public-issue discourse (e.g., political, energy, and climate issues), we introduce an additional task, Dimensional Stance Analysis (DimStance), which treats stance targets as aspects and reformulates stance detection as regression in the VA space. The task consists of two tracks: Track A (DimABSA) and Track B (DimStance). Track A includes three subtasks: (1) dimensional aspect sentiment regression, (2) dimensional aspect sentiment triplet extraction, and (3) dimensional aspect sentiment quadruplet extraction, while Track B includes only the regression subtask for stance targets. We also introduce a continuous F1 (cF1) metric to jointly evaluate structured extraction and VA regression. The task attracted more than 400 participants, resulting in 112 final submissions and 42 system description papers. We report baseline results, discuss top-performing systems, and analyze key design choices to provide insights into dimensional sentiment analysis at the aspect and stance-target levels. All resources are available on our GitHub repository.

Liang-Chih Yu, Jonas Becker, Shamsuddeen Hassan Muhammad +14

Yuan Ze University · University of Göttingen · Imperial College London +10

Sentiment Analysis Aspect-Based Sentiment Analysis Stance Detection

Apr 8, 2026

IndoBERT-Sentiment: Context-Conditioned Sentiment Classification for Indonesian Text

Existing Indonesian sentiment analysis models classify text in isolation, ignoring the topical context that often determines whether a statement is positive, negative, or neutral. We introduce IndoBERT-Sentiment, a context-conditioned sentiment classifier that takes both a topical context and a text as input, producing sentiment predictions grounded in the topic being discussed. Built on IndoBERT Large (335M parameters) and trained on 31,360 context-text pairs labeled across 188 topics, the model achieves an F1 macro of 0.856 and accuracy of 88.1%. In a head-to-head evaluation against three widely used general-purpose Indonesian sentiment models on the same test set, IndoBERT-Sentiment outperforms the best baseline by 35.6 F1 points. We show that context-conditioning, previously demonstrated for relevancy classification, transfers effectively to sentiment analysis and enables the model to correctly classify texts that are systematically misclassified by context-free approaches.

Muhammad Apriandito Arya Saputra, Andry Alamsyah, Dian Puteri Ramadhani +2

SocialX · Center of Excellence SAKTI, Research Institute Intelligent Business & Sustainable Economy, Telkom University · Biomedical Engineering Study Program, School of Electrical Engineering, Telkom University +1

Sentiment Analysis Large Language Model-Based Text Classification

Apr 8, 2026

Environmental, Social and Governance Sentiment Analysis on Slovene News: A Novel Dataset and Models

Environmental, Social, and Governance (ESG) considerations are increasingly integral to assessing corporate performance, reputation, and long-term sustainability. Yet, reliable ESG ratings remain limited for smaller companies and emerging markets. We introduce the first publicly available Slovene ESG sentiment dataset and a suite of models for automatic ESG sentiment detection. The dataset, derived from the MaCoCu Slovene news collection, combines large language model (LLM)-assisted filtering with human annotation of company-related ESG content. We evaluate the performance of monolingual (SloBERTa) and multilingual (XLM-R) models, embedding-based classifiers (TabPFN), hierarchical ensemble architectures, and large language models. Results show that LLMs achieve the strongest performance on Environmental (Gemma3-27B, F1-macro: 0.61) and Social aspects (gpt-oss 20B, F1-macro: 0.45), while fine-tuned SloBERTa is the best model on Governance classification (F1-macro: 0.54). We then show in a small case study how the best-preforming classifier (gpt-oss) can be applied to investigate ESG aspects for selected companies across a long time frame.

Paula Dodig, Boshko Koloski, Katarina Sitar Šuštar +2

Eindhoven University of Technology, Eindhoven · Jožef Stefan Institute and Postgraduate School, Ljubljana · Faculty of Economics, University of Ljubljana +1

Sentiment Analysis

Apr 1, 2026

The Overlooked Repetitive Lengthening Form in Sentiment Analysis

Individuals engaging in online communication frequently express personal opinions with informal styles (e.g., memes and emojis). While Language Models (LMs) with informal communications have been widely discussed, a unique and emphatic style, the Repetitive Lengthening Form (RLF), has been overlooked for years. In this paper, we explore answers to two research questions: 1) Is RLF important for sentiment analysis (SA)? 2) Can LMs understand RLF? Inspired by previous linguistic research, we curate Lengthening, the first multi-domain dataset with 850k samples focused on RLF for SA. Moreover, we introduce Explainable Instruction Tuning (ExpInstruct), a two-stage instruction tuning framework aimed to improve both performance and explainability of LLMs for RLF. We further propose a novel unified approach to quantify LMs' understanding of informal expressions. We show that RLF sentences are expressive expressions and can serve as signatures of document-level sentiment. Additionally, RLF has potential value for online content analysis. Our results show that fine-tuned Pre-trained Language Models (PLMs) can surpass zero-shot GPT-4 in performance but not in explanation for RLF. Finally, we show ExpInstruct can improve the open-sourced LLMs to match zero-shot GPT-4 in performance and explainability for RLF with limited samples. Code and sample data are available at https://github.com/Tom-Owl/OverlookedRLF

Lei Wang, Eduard Dragut

Temple University, Philadelphia, PA, USA

Sentiment Analysis Instruction Tuning LLM Interpretability

Mar 30, 2026

From Consensus to Split Decisions: ABC-Stratified Sentiment in Holocaust Oral Histories

Polarity detection becomes substantially more challenging under domain shift, particularly in heterogeneous, long-form narratives with complex discourse structure, such as Holocaust oral histories. This paper presents a corpus-scale diagnostic study of off-the-shelf sentiment classifiers on long-form Holocaust oral histories, using three pretrained transformer-based polarity classifiers on a corpus of 107,305 utterances and 579,013 sentences. After assembling model outputs, we introduce an agreement-based stability taxonomy (ABC) to stratify inter-model output stability. We report pairwise percent agreement, Cohen kappa, Fleiss kappa, and row-normalized confusion matrices to localize systematic disagreement. As an auxiliary descriptive signal, a T5-based emotion classifier is applied to stratified samples from each agreement stratum to compare emotion distributions across strata. The combination of multi-model label triangulation and the ABC taxonomy provides a cautious, operational framework for characterizing where and how sentiment models diverge in sensitive historical narratives. Inter-model agreement is low to moderate overall and is driven primarily by boundary decisions around neutrality.

Daban Q. Jaff

Erfurt University, Erfurt, Germany

Sentiment Analysis

Mar 26, 2026

LogSigma at SemEval-2026 Task 3: Uncertainty-Weighted Multitask Learning for Dimensional Aspect-Based Sentiment Analysis

This paper describes LogSigma, our system for SemEval-2026 Task 3: Dimensional Aspect-Based Sentiment Analysis (DimABSA). Unlike traditional Aspect-Based Sentiment Analysis (ABSA), which predicts discrete sentiment labels, DimABSA requires predicting continuous Valence and Arousal (VA) scores on a 1-9 scale. A central challenge is that Valence and Arousal differ in prediction difficulty across languages and domains. We address this using learned homoscedastic uncertainty, where the model learns task-specific log-variance parameters to automatically balance each regression objective during training. Combined with language-specific encoders and multi-seed ensembling, LogSigma achieves 1st place on five datasets across both tracks. The learned variance weights vary substantially across languages due to differing Valence-Arousal difficulty profiles-from 0.66x for German to 2.18x for English-demonstrating that optimal task balancing is language-dependent and cannot be determined a priori.

Baraa Hikal, Jonas Becker, Bela Gipp

University of Göttingen, Germany · LKA NRW, Germany

Multilingual Sentiment Analysis Sentiment Analysis Aspect-Based Sentiment Analysis

Mar 21, 2026

NDT: Non-Differential Transformer and Its Application to Sentiment Analysis

From customer feedback to social media, understanding human sentiment in text is central to how machines can interact meaningfully with people. However, despite notable progress, accurately capturing sentiment remains a challenging task, which continues to motivate further research in this area. To this end, we introduce Non-Differential Transformer (NDT). It is inspired by (but in contrast to) the state-of-the-art Differential Transformer (DT) model. While standard Transformers can struggle with irrelevant context, the sota DT model uses attention map subtraction, potentially for noise cancellation. We explore an alternative motivation, hypothesizing that benefits may arise from enabling different attention components to specialize on distinct concepts within the text, similar to multiplexing information channels or mixture models, rather than primarily canceling noise via subtraction. Guided by this concept-multiplexing (ConPlex) view, the specific architecture presented in this paper employs a purely additive strategy. It uses only positive weights, learned during training, to ensure constructive combination of these specialized attention perspectives. This design choice explores positive only integration, though our broader framework also shows promise with less constrained linear combinations involving both positive and negative weights. Our model computes attention via this positively weighted sum of multiple distinct attention maps. This allows the model to constructively integrate diverse signals and potentially capture more complex contextual relationships. Competitive performance is achieved by the proposed model for Sentiment Analysis while tested on multiple datasets. We conclude by presenting our results, challenges and future research agenda in this important area of research.

Soudeep Ghoshal, Himanshu Buckchash, Sarita Paudel +1

Kalinga Institute of Industrial Technology (KIIT), Bhubaneswar, Odisha 751024, India. · IMC University of Applied Sciences Krems, Piaristengasse 1, 3500 Austria.

Transformer Attention Attention Mechanisms Sentiment Analysis Attention Head Specialization

Mar 20, 2026

Enhancing Hyperspace Analogue to Language (HAL) Representations via Attention-Based Pooling for Text Classification

The Hyperspace Analogue to Language (HAL) model relies on global word co-occurrence matrices to construct distributional semantic representations. While these representations capture lexical relationships effectively, aggregating them into sentence-level embeddings via standard mean pooling often results in information loss. Mean pooling assigns equal weight to all tokens, thereby diluting the impact of contextually salient words with uninformative structural tokens. In this paper, we address this limitation by integrating a learnable, temperature-scaled additive attention mechanism into the HAL representation pipeline. To mitigate the sparsity and high dimensionality of the raw co-occurrence matrices, we apply Truncated Singular Value Decomposition (SVD) to project the vectors into a dense latent space prior to the attention layer. We evaluate the proposed architecture on the IMDB sentiment analysis dataset. Empirical results demonstrate that the attention-based pooling approach achieves a test accuracy of 82.38%, yielding an absolute improvement of 6.74 percentage points over the traditional mean pooling baseline (75.64%). Furthermore, qualitative analysis of the attention weights indicates that the mechanism successfully suppresses stop-words and selectively attends to sentiment-bearing tokens, improving both classification performance and model interpretability.

Ali Sakour, Zoalfekar Sakour

Undergraduate Students, Department of Computer and Automatic Control Engineering, Faculty of Mechanical and Electrical Engineering, Lattakia University, Lattakia, Syria

Sentence Embeddings Distributional Semantics Sentiment Analysis

Mar 18, 2026

Sentiment Classification of Gaza War Headlines: A Comparative Analysis of Large Language Models and Arabic Fine-Tuned BERT Models

This study examines how different artificial intelligence architectures interpret sentiment in conflict-related media discourse, using the 2023 Gaza War as a case study. Drawing on a corpus of 10,990 Arabic news headlines (Eleraqi 2026), the research conducts a comparative analysis between three large language models and six fine-tuned Arabic BERT models. Rather than evaluating accuracy against a single human-annotated gold standard, the study adopts an epistemological approach that treats sentiment classification as an interpretive act produced by model architectures. To quantify systematic differences across models, the analysis employs information-theoretic and distributional metrics, including Shannon Entropy, Jensen-Shannon Distance, and a Variance Score measuring deviation from aggregate model behavior. The results reveal pronounced and non-random divergence in sentiment distributions. Fine-tuned BERT models, particularly MARBERT, exhibit a strong bias toward neutral classifications, while LLMs consistently amplify negative sentiment, with LLaMA-3.1-8B showing near-total collapse into negativity. Frame-conditioned analysis further demonstrates that GPT-4.1 adjusts sentiment judgments in line with narrative frames (e.g., humanitarian, legal, security), whereas other LLMs display limited contextual modulation. These findings suggest that the choice of model constitutes a choice of interpretive lens, shaping how conflict narratives are algorithmically framed and emotionally evaluated. The study contributes to media studies and computational social science by foregrounding algorithmic discrepancy as an object of analysis and by highlighting the risks of treating automated sentiment outputs as neutral or interchangeable measures of media tone in contexts of war and crisis.

Amr Eleraqi, Hager H. Mustafa, Abdul Hadi N. Ahmed

Faculty of Graduate Studies and Research, Cairo University, Egypt · Independent Researcher, Anmat Media

Sentiment Analysis Language Model Bias Evaluation Political Bias in Language Models

Mar 17, 2026

A Multi-Model Approach to English-Bangla Sentiment Classification of Government Mobile Banking App Reviews

For millions of users in developing economies who depend on mobile banking as their primary gateway to financial services, app quality directly shapes financial access. The study analyzed 5,652 Google Play reviews in English and Bangla (filtered from 11,414 raw reviews) for four Bangladeshi government banking apps. The authors used a hybrid labeling approach that combined use of the reviewer's star rating for each review along with a separate independent XLM-RoBERTa classifier to produce moderate inter-method agreement (kappa = 0.459). Traditional models outperformed transformer-based ones: Random Forest produced the highest accuracy (0.815), while Linear SVM produced the highest weighted F1 score (0.804); both were higher than the performance of fine-tuned XLM-RoBERTa (0.793). McNemar's test confirmed that all classical models were significantly superior to the off-the-shelf XLM-RoBERTa (p < 0.05), while differences with the fine-tuned variant were not statistically significant. DeBERTa-v3 was applied to analyze the sentiment at the aspect level across the reviews for the four apps; the reviewers expressed their dissatisfaction primarily with the speed of transactions and with the poor design of interfaces; eJanata app received the worst ratings from the reviewers across all apps. Three policy recommendations are made based on these findings - remediation of app quality, trust-centred release management, and Bangla-first NLP adoption - to assist state-owned banks in moving towards improving their digital services through data-driven methods. Notably, a 16.1-percentage-point accuracy gap between Bangla and English text highlights the need for low-resource language model development.

Md. Naim Molla, Md Muhtasim Munif Fahim, Md. Binyamin +4

Data Science Research Lab, Department of Statistics, University of Rajshahi, Rajshahi-6205, Bangladesh · Department of Statistics, Mawlana Bhashani Science and Technology University, Tangail-1902, Bangladesh · Department of Statistics, University of Rajshahi, Rajshahi-6205, Bangladesh

Multilingual Sentiment Analysis Sentiment Analysis Financial Services

Mar 14, 2026

CMHL: Contrastive Multi-Head Learning for Emotionally Consistent Text Classification

Textual Emotion Classification (TEC) is one of the most difficult NLP tasks. State of the art approaches rely on Large language models (LLMs) and multi-model ensembles. In this study, we challenge the assumption that larger scale or more complex models are necessary for improved performance. In order to improve logical consistency, We introduce CMHL, a novel single-model architecture that explicitly models the logical structure of emotions through three key innovations: (1) multi-task learning that jointly predicts primary emotions, valence, and intensity, (2) psychologically-grounded auxiliary supervision derived from Russell's circumplex model, and (3) a novel contrastive contradiction loss that enforces emotional consistency by penalizing mutually incompatible predictions (e.g., simultaneous high confidence in joy and anger). With just 125M parameters, our model outperforms 56x larger LLMs and sLM ensembles with a new state-of-the-art F1 score of 93.75% compared to (86.13%-93.2%) on the dair-ai Emotion dataset. We further show cross domain generalization on the Reddit Suicide Watch and Mental Health Collection dataset (SWMH), outperforming domain-specific models like MentalBERT and MentalRoBERTa with an F1 score of 72.50% compared to (68.16%-72.16%) + a 73.30% recall compared to (67.05%-70.89%) that translates to enhanced sensitivity for detecting mental health distress. Our work establishes that architectural intelligence (not parameter count) drives progress in TEC. By embedding psychological priors and explicit consistency constraints, a well-designed single model can outperform both massive LLMs and complex ensembles, offering a efficient, interpretable, and clinically-relevant paradigm for affective computing.

Menna Elgabry, Ali Hamdi, Khaled Shaban

Faculty of Computer Science, October University for Modern Sciences and Arts (MSA), Giza, Egypt. · Computer Science and Engineering Department, College of Engineering, Qatar University, Doha, Qatar.

Text Classification Affective Computing Sentiment Analysis

Mar 13, 2026

Privacy Preserving Topic-wise Sentiment Analysis of the Iran Israel USA Conflict Using Federated Transformer Models

The recent escalation of the Iran Israel USA conflict in 2026 has triggered widespread global discussions across social media platforms. As people increasingly use these platforms for expressing opinions, analyzing public sentiment from these discussions can provide valuable insights into global public perception. This study aims to analyze global public sentiment regarding the Iran Israel USA conflict by mining user-generated comments from YouTube news channels. The work contributes to public opinion analysis by introducing a privacy preserving framework that combines topic wise sentiment analysis with modern deep learning techniques and Federated Learning. To achieve this, approximately 19,000 YouTube comments were collected from major international news channels and preprocessed to remove noise and normalize text. Sentiment labels were initially generated using the VADER sentiment analyzer and later validated through manual inspection to improve reliability. Latent Dirichlet Allocation (LDA) was applied to identify key discussion topics related to the conflict. Several transformer-based models, including BERT, RoBERTa, XLNet, DistilBERT, ModernBERT, and ELECTRA, were fine tuned for sentiment classification. The best-performing model was further integrated into a federated learning environment to enable distributed training by preserving user data privacy. Additionally, Explainable Artificial Intelligence (XAI) techniques using SHAP were applied to interpret model predictions and identify influential words affecting sentiment classification. Experimental results demonstrate that transformer models perform effectively, and among them, ELECTRA achieved the best performance with 91.32% accuracy. The federated learning also maintained strong performance while preserving privacy, achieving 89.59% accuracy in a two client configuration.

Md Saiful Islam, Tanjim Taharat Aurpa, Sharad Hasan +1

Department of Educational Technology and Engineering, University of Frontier Technology, Bangladesh (UFTB), Gazipur, Bangladesh. · Department of Data Science and Engineering, University of Frontier Technology, Bangladesh (UFTB), Gazipur, Bangladesh. · Department of IOT and Robotics Engineering, University of Frontier Technology, Bangladesh (UFTB), Gazipur, Bangladesh.

Sentiment Analysis Social Media Analysis Political Discourse Analysis

Mar 12, 2026

LLM-Augmented Therapy Normalization and Aspect-Based Sentiment Analysis for Treatment-Resistant Depression on Reddit

Treatment-resistant depression (TRD) is a severe form of major depressive disorder in which patients do not achieve remission despite multiple adequate treatment trials. Evidence across pharmacologic options for TRD remains limited, and trials often do not fully capture patient-reported tolerability. Large-scale online peer-support narratives therefore offer a complementary lens on how patients describe and evaluate medications in real-world use. In this study, we curated a corpus of 5,059 Reddit posts explicitly referencing TRD from 3,480 subscribers across 28 mental health-related subreddits from 2010 to 2025. Of these, 3,839 posts mentioned at least one medication, yielding 23,399 mentions of 81 generic-name medications after lexicon-based normalization of brand names, misspellings, and colloquialisms. We developed an aspect-based sentiment classifier by fine-tuning DeBERTa-v3 on the SMM4H 2023 therapy-sentiment Twitter corpus with large language model based data augmentation, achieving a micro-F1 score of 0.800 on the shared-task test set. Applying this classifier to Reddit, we quantified sentiment toward individual medications across three categories: positive, neutral, and negative, and tracked patterns by drug, subscriber, subreddit, and year. Overall, 72.1% of medication mentions were neutral, 14.8% negative, and 13.1% positive. Conventional antidepressants, especially SSRIs and SNRIs, showed consistently higher negative than positive proportions, whereas ketamine and esketamine showed comparatively more favorable sentiment profiles. These findings show that normalized medication extraction combined with aspect-based sentiment analysis can help characterize patient-perceived treatment experiences in TRD-related Reddit discourse, complementing clinical evidence with large-scale patient-generated perspectives.

Yuxin Zhu, Sahithi Lakamana, Masoud Rouhizadeh +3

Department of Biomedical Informatics, Emory University, Atlanta, GA · Department of Pharmaceutical Outcomes and Policy, University of Florida, Gainesville, FL

Mental Health Sentiment Analysis Aspect-Based Sentiment Analysis Social Media Analysis Clinical Information Extraction

Mar 12, 2026

Beyond Polarity: Multi-Dimensional LLM Sentiment Signals for WTI Crude Oil Futures Return Prediction

Forecasting crude oil prices remains challenging because market-relevant information is embedded in large volumes of unstructured news and is not fully captured by traditional polarity-based sentiment measures. This paper examines whether multi-dimensional sentiment signals extracted by large language models improve the prediction of weekly WTI crude oil futures returns. Using energy-sector news articles from 2020 to 2025, we construct five sentiment dimensions covering relevance, polarity, intensity, uncertainty, and forwardness based on GPT-4o, Llama 3.2-3b, and two benchmark models, FinBERT and AlphaVantage. We aggregate article-level signals to the weekly level and evaluate their predictive performance in a classification framework. The best results are achieved by combining GPT-4o and FinBERT, suggesting that LLM-based and conventional financial sentiment models provide complementary predictive information. SHAP analysis further shows that intensity- and uncertainty-related features are among the most important predictors, indicating that the predictive value of news sentiment extends beyond simple polarity. Overall, the results suggest that multi-dimensional LLM-based sentiment measures can improve commodity return forecasting and support energy-market risk monitoring.

Dehao Dai, Ding Ma, Dou Liu +2

University of California San Diego, La Jolla, California, United States · Georgia Institute of Technology, Atlanta, Georgia, United States · New York University, New York, New York, United States +2

Financial Forecasting Financial Sentiment Analysis Sentiment Analysis Time Series Forecasting

Mar 11, 2026

Artificial Intelligence for Sentiment Analysis of Persian Poetry

Recent advancements of the Artificial Intelligence (AI) have led to the development of large language models (LLMs) that are capable of understanding, analysing, and creating textual data. These language models open a significant opportunity in analyzing the literature and more specifically poetry. In the present work, we employ multiple Bidirectional encoder representations from transformers (BERT) and Generative Pre-trained Transformer (GPT) based language models to analyze the works of two prominent Persian poets: Jalal al-Din Muhammad Rumi (Rumi) and Parvin E'tesami. The main objective of this research is to investigate the capability of the modern language models in grasping complexities of the Persian poetry and explore potential correlations between the poems' sentiment and their meters. Our findings in this study indicates that GPT4o language model can reliably be used in analysis of Persian poetry. Furthermore, the results of our sentiment analysis revealed that in general, Rumi's poems express happier sentiments compared to Parvin E'tesami's poems. Furthermore, comparing the utilization of poetic meters highlighted Rumi's poems superiority in using meters to express a wider variety of sentiments. These findings are significant as they confirm that LLMs can be effectively applied in conducting computer-based semantic studies, where human interpretations are not required, and thereby significantly reducing potential biases in the analysis.

Arash Zargar, Abolfazl Moshiri, Mitra Shafaei +3

Department of Mechanical & Industrial Engineering; Vector Institute for Artificial Intelligence; University of Toronto; Toronto, Canada · Department of Near & Middle Eastern Civilizations; University of Toronto; Toronto, Canada · Independent Researcher +1

Computational Literary Studies Sentiment Analysis

Mar 11, 2026

Detecting Abnormal User Feedback Patterns through Temporal Sentiment Aggregation

In many real-world applications, such as customer feedback monitoring, brand reputation management, and product health tracking, understanding the temporal dynamics of user sentiment is crucial for early detection of anomalous events such as malicious review campaigns or sudden declines in user satisfaction. Traditional sentiment analysis methods focus on individual text classification, which is insufficient to capture collective behavioral shifts over time due to inherent noise and class imbalance in short user comments. In this work, we propose a temporal sentiment aggregation framework that leverages pretrained transformer-based language models to extract per-comment sentiment signals and aggregates them into time-window-level scores. Significant downward shifts in these aggregated scores are interpreted as potential anomalies in user feedback patterns. We adopt RoBERTa as our core semantic feature extractor and demonstrate, through empirical evaluation on real social media data, that the aggregated sentiment scores reveal meaningful trends and support effective anomaly detection. Experiments on real-world social media data demonstrate that our method successfully identifies statistically significant sentiment drops that correspond to coherent complaint patterns, providing an effective and interpretable solution for feedback anomaly monitoring.

Yalun Qi, Sichen Zhao, Zhiming Xue +2

Khoury College of Computer Science Northeastern University Boston United States · College of Engineering Northeastern University Boston United States · College of Professional Studies Northeastern University Boston United States

Anomaly Detection Time-Series Anomaly Detection Sentiment Analysis Social Media Analysis

Mar 10, 2026

C2F-Thinker: Coarse-to-Fine Reasoning with Hint-Guided Reinforcement Learning for Multimodal Sentiment Analysis

Multimodal sentiment analysis aims to integrate textual, acoustic, and visual information for deep emotional understanding. Despite the progress of multimodal large language models (MLLMs) via supervised fine-tuning, their "black-box" nature hinders interpretability. While Chain-of-Thought (CoT) reasoning offers a potential remedy, it is constrained by high manual annotation costs and the inherent challenges of reinforcement learning (RL), such as reward sparsity and low exploration efficiency on hard samples. This paper presents C2F-Thinker, a framework that harmonizes coarse-to-fine structured reasoning with hint-guided RL through a two-stage progressive training pipeline. In the first stage, we conduct cold-start supervised fine-tuning using high-quality CoT data distilled from a larger teacher model, consisting of three distinct phases: polarity judgment, intermediate analysis, and fine-grained scoring. This equips the base model with a structured emotional reasoning paradigm. In the second stage, we introduce a hint-guided Group Relative Policy Optimization (GRPO) algorithm. By injecting correct initial polarity predictions as hints during the sampling process, the model is guided toward accurate reasoning paths, effectively mitigating cascading errors and enhancing the utilization of hard samples. Furthermore, a multi-faceted reward function incorporating classification, regression, and formatting constraints is designed to refine prediction accuracy while preserving interpretability. Experimental results demonstrate that C2F-Thinker achieves competitive performance on fine-grained sentiment regression tasks while significantly outperforming baselines in cross-domain generalization. This highlights its potential in building trustworthy and robust sentiment analysis systems for real-world applications.

Miaosen Luo, Zhenhao Yang, Jieshen Long +3

School of Computer Science, South China Normal University Guangzhou, Guangdong, China · School of Electronic and Information Engineering, South China University of Technology Guangzhou, Guangdong, China

Sentiment Analysis Multimodal Sentiment Analysis Multimodal CoT Reasoning RL for Language Model Reasoning

Mar 10, 2026

Not All News Is Equal: Topic- and Event-Conditional Sentiment from Finetuned LLMs for Aluminum Price Forecasting

By capturing the prevailing sentiment and market mood, textual data has become increasingly vital for forecasting commodity prices, particularly in metal markets. However, the effectiveness of lightweight, finetuned large language models (LLMs) in extracting predictive signals for aluminum prices, and the specific market conditions under which these signals are most informative, remains under-explored. This study generates monthly sentiment scores from English and Chinese news headlines (Reuters, Dow Jones Newswires, and China News Service) and integrates them with traditional tabular data, including base metal indices, exchange rates, inflation rates, and energy prices. We evaluate the predictive performance and economic utility of these models through long-short simulations on the Shanghai Metal Exchange from 2007 to 2024. Our results demonstrate that during periods of high volatility, Long Short-Term Memory (LSTM) models incorporating sentiment data from a finetuned Qwen3 model (Sharpe ratio 1.04) significantly outperform baseline models using tabular data alone (Sharpe ratio 0.23). Subsequent analysis elucidates the nuanced roles of news sources, topics, and event types in aluminum price forecasting.

Alvaro Paredes Amorin, Andre Python, Christoph Weisser

International Business School, Zhejiang University · Center for Data Science, Zhejiang University · Centre for Human Genetics, Nuffield Department of Medicine, Oxford University +2

Financial Forecasting Time Series Forecasting Financial Sentiment Analysis Sentiment Analysis

Mar 5, 2026

FreeTxt-Vi: A Benchmarked Vietnamese-English Toolkit for Segmentation, Sentiment, and Summarisation

FreeTxt-Vi is a free and open source web based toolkit for creating and analysing bilingual Vietnamese English text collections. Positioned at the intersection of corpus linguistics and natural language processing NLP it enables users to build explore and interpret free text data without requiring programming expertise. The system combines corpus analysis features such as concordancing keyword analysis word relation exploration and interactive visualisation with transformer based NLP components for sentiment analysis and summarisation. A key contribution of this work is the design of a unified bilingual NLP pipeline that integrates a hybrid VnCoreNLP and Byte Pair Encoding BPE segmentation strategy a fine tuned TabularisAI sentiment classifier and a fine tuned Qwen2.5 model for abstractive summarisation. Unlike existing text analysis platforms FreeTxt Vi is evaluated as a set of language processing components. We conduct a three part evaluation covering segmentation sentiment analysis and summarisation and show that our approach achieves competitive or superior performance compared to widely used baselines in both Vietnamese and English. By reducing technical barriers to multilingual text analysis FreeTxt Vi supports reproducible research and promotes the development of language resources for Vietnamese a widely spoken but underrepresented language in NLP. The toolkit is applicable to domains including education digital humanities cultural heritage and the social sciences where qualitative text data are common but often difficult to process at scale.

Hung Nguyen Huy, Mo El-Haj, Dawn Knight +1

VinUniversity, Vietnam · Lancaster University, UK · Cardiff University, UK

Text Summarization Low-Resource Language Processing Sentiment Analysis

Feb 27, 2026

Task Complexity Matters: An Empirical Study of Reasoning in LLMs for Sentiment Analysis

Large language models (LLMs) with reasoning capabilities have fueled a compelling narrative that reasoning universally improves performance across language tasks. We test this claim through a comprehensive evaluation of 504 configurations across seven model families--including adaptive, conditional, and reinforcement learning-based reasoning architectures--on sentiment analysis datasets of varying granularity (binary, five-class, and 27-class emotion). Our findings reveal that reasoning effectiveness is strongly task-dependent, challenging prevailing assumptions: (1) Reasoning shows task-complexity dependence--binary classification degrades up to -19.9 F1 percentage points (pp), while 27-class emotion recognition gains up to +16.0pp; (2) Distilled reasoning variants underperform base models by 3-18 pp on simpler tasks, though few-shot prompting enables partial recovery; (3) Few-shot learning improves over zero-shot in most cases regardless of model type, with gains varying by architecture and task complexity; (4) Pareto frontier analysis shows base models dominate efficiency-performance trade-offs, with reasoning justified only for complex emotion recognition despite 2.1x-54x computational overhead. We complement these quantitative findings with qualitative error analysis revealing that reasoning degrades simpler tasks through systematic over-deliberation, offering mechanistic insight beyond the high-level overthinking hypothesis.

Donghao Huang, Zhaoxia Wang

School of Computing and Information Systems, Singapore Management University, 80 Stamford Rd, Singapore 178902, Singapore · Research and Development, Mastercard, 4250 Fairfax Dr, Arlington, VA 22203, USA

Efficient Language Model Reasoning LLM Evaluation Sentiment Analysis

Feb 25, 2026

iMiGUE-Speech: A Spontaneous Speech Dataset for Affective Analysis

This work presents iMiGUE-Speech, an extension of the iMiGUE dataset that provides a spontaneous affective corpus for studying emotional and affective states. The new release focuses on speech and enriches the original dataset with additional metadata, including speech transcripts, speaker-role separation between interviewer and interviewee, and word-level forced alignments. Unlike existing emotional speech datasets that rely on acted or laboratory-elicited emotions, iMiGUE-Speech captures spontaneous affect arising naturally from real match outcomes. To demonstrate the utility of the dataset and establish initial benchmarks, we introduce two evaluation tasks for comparative assessment: speech emotion recognition and transcript-based sentiment analysis. These tasks leverage state-of-the-art pre-trained representations to assess the dataset's ability to capture spontaneous affective states from both acoustic and linguistic modalities. iMiGUE-Speech can also be synchronously paired with micro-gesture annotations from the original iMiGUE dataset, forming a uniquely multimodal resource for studying speech-gesture affective dynamics. The extended dataset is available at https://github.com/CV-AC/imigue-speech.

Sofoklis Kakouros, Fang Kang, Haoyu Chen

Center for Machine Vision and Signal Analysis, University of Oulu, Finland

Affective Computing Multimodal Emotion Recognition Speech Emotion Recognition Sentiment Analysis

Feb 24, 2026

Exa-PSD: a new Persian sentiment analysis dataset on Twitter

Today, Social networks such as Twitter are the most widely used platforms for communication of people. Analyzing this data has useful information to recognize the opinion of people in tweets. Sentiment analysis plays a vital role in NLP, which identifies the opinion of the individuals about a specific topic. Natural language processing in Persian has many challenges despite the adventure of strong language models. The datasets available in Persian are generally in special topics such as products, foods, hotels, etc while users may use ironies, colloquial phrases in social media To overcome these challenges, there is a necessity for having a dataset of Persian sentiment analysis on Twitter. In this paper, we introduce the Exa sentiment analysis Persian dataset, which is collected from Persian tweets. This dataset contains 12,000 tweets, annotated by 5 native Persian taggers. The aforementioned data is labeled in 3 classes: positive, neutral and negative. We present the characteristics and statistics of this dataset and use the pre-trained Pars Bert and Roberta as the base model to evaluate this dataset. Our evaluation reached a 79.87 Macro F-score, which shows the model and data can be adequately valuable for a sentiment analysis system.

Seyed Himan Ghaderi, Saeed Sarbazi Azad, Mohammad Mehdi Jaziriyan +1

Sentiment Analysis

Feb 19, 2026

Cross-Lingual Sentiment Misalignment: Auditing Multilingual Language Models for Inversion Risk, Dialectal Representation, and Affective Stability

Recent advances in multilingual representation learning aim to bridge the performance gap between high- and low-resource languages, yet their ability to preserve affective meaning across languages remains underexplored, particularly for underrepresented languages like Bengali. This research addresses cross-lingual sentiment misalignment between Bengali and English by introducing a controlled benchmarking framework evaluating four multilingual transformer models on parallel Bengali-English sentence pairs, stratified by dialect, to assess their representational stability. We demonstrate that a compressed model architecture exhibits a 28.7% "Sentiment Inversion Rate," fundamentally misinterpreting positive semantics as negative (or vice versa). Consequently, we identify a cross-lingual sentiment skew that we call "Asymmetric Empathy," where models systematically dampen or artificially amplify the affective weight of Bengali text relative to its exact English counterpart. Finally, we expose a key vulnerability regarding dialectal representation: a "Modern Bias" in the regional model, which exhibits a 57% increase in alignment error when processing the formal Bengali register compared to modern colloquial text. As foundational encoders continue to serve as safety classifiers and reward models for LLM pipelines, cross-lingual reliability becomes a critical concern. We therefore advocate for the integration of "Affective Stability" metrics into future cross-lingual benchmarks to detect and penalize polarity inversions, particularly in low-resource settings.

Nusrat Jahan Lia, Shubhashis Roy Dipta

Institute of Information Technology, University of Dhaka, Dhaka, Bangladesh · University of Maryland, Baltimore County, Baltimore, Maryland, USA

Dialect Bias in Language Models Cross-Lingual Consistency in Language Models Multilingual Language Model Evaluation Cross-Lingual Representation Alignment Sentiment Analysis Social Bias in Language Models