cs.SESep 11, 2026

The Agentic Company OS: Substrate Inversion for Sustained Enterprise Agent Deployment

Authors: Oliver Aleksander Larsen, Mahyar T. Moghaddam

Organizations: SDU Software Engineering, University of Southern Denmark, Odense, Denmark

Abstract

Enterprise AI agents often succeed in a demonstration and then stall once they must operate day after day. An industry report estimates that most pilots never reach production and that deployed systems rarely retain feedback or improve over time, while agent benchmarks show single-run successes masking unreliable repetition. We argue that these failure modes share a common architectural root: agents reason over data structured for human operators and traditional applications, not for the language models that power them. This position paper proposes that companies deploying agents in sustained operation should rebuild their cognitive substrate, the shared environment agents read as working context, around representations matched to that reasoning surface, isolating schema translation to the action boundary. Markdown is the instantiation available today, not a proven agent-native primitive. Two mechanisms ground the argument: context-bandwidth asymmetry, the gap between one-pass reading of connected prose and field-by-field typed access that strips relations; and cross-loop coupling, the claim that action, skill, and policy loops compound only if they share one substrate. A four-layer framework (Data, Knowledge, Intelligence, Governance) operationalizes the position, with a Sync Agent enforcing the action boundary and a per-skill trust gradient, making governance and auditability structural properties of the substrate. The position revives the shared-substrate tradition of classical multi-agent systems under LLM-era economics. We analyze the main objections and risks, including indirect prompt injection on the compile path, and outline a research agenda for evaluating substrates directly.

Figures & tables

Explore similar work

Jun 10, 2026

Agents All the Way Down; A Methodology for Building Custom AI Agents from Substrate to Production

Custom AI agents areagents that live inside their own application, talk to their own data and tools, enforce their own security boundaries, and carry their own brand and audit trail. What separates them from the general-purpose tier is fit, not capability: each is built for one job, by the engineer who will maintain it. No published practice sets out how to build one end to end. The pieces are everywhere (function-calling APIs, the Model Context Protocol, code agents to pair with), but the practice that chains them lives in podcasts, blogs, and leaked system prompts. This paper writes that practice down as a methodology, Agents All the Way Down: two preconditions crossed once and kept, then three practices repeated for the agent's life. The preconditions are (P1) Substrate, the LLM as a software component, framed as tools, then system, then messages under prompt-caching; and (P2) Building blocks: function calling, MCP, CLI orchestration, the liteshell pattern, the agent loop, skills, characters, hooks, and scaffolding. The practices are (P3) prototype with a general-purpose agent; (P4) harvest, fold, and ship the result as a CLI, the Turtle pattern; and (P5) agent-tests-agent, in which a general-purpose agent drives it through behavioural scenarios, a complement to classical testing, not a replacement. The working loop is P3 to P4 to P5 and back, and one corollary falls out for free: multi-agent orchestration is just CLI composition. The methodology is framework-free by construction. It was distilled from the AAC, a custom agent for the open-source LAMB platform, built in about ten days by one developer with an AI pair-programmer and in production . We present it as a transferable practice, independent of any language or framework.
Jul 3, 2026

CAGE-1: Control, Assurance, and Governance Evaluation for Enterprise Agentic AI

Enterprise artificial intelligence is moving from experimentation into operational workflows. Early programs focused on model access and retrieval-augmented generation, but enterprises are now beginning to deploy agents that plan, retrieve, remember, call tools, update systems, and coordinate work across applications. This changes the evaluation problem. Leaders are no longer asking only whether an answer is accurate or fluent. They need to know who authorized an action, which policy applied, whether evidence was current, whether memory was valid, whether a tool call was permitted, whether the decision can be replayed, and whether the agent can be stopped before it creates business impact. This paper introduces CAGE-1: Control, Assurance, and Governance Evaluation for Enterprise Agentic AI. CAGE-1 is an evaluation framework for deciding whether enterprise agents are ready for deployment. It evaluates authority, policy enforcement, retrieval quality, memory integrity, tool safety, auditability, human oversight, conflict handling, safe failure, Prebind Assurance, operational readiness, and business fitness. CAGE-1 introduces Prebind Assurance to describe the evaluated ability to prove that an agentic action is controlled before it becomes binding, effective, or operationally consequential. The framework tests whether a proposed action is admitted, held, narrowed, refused, escalated, quarantined, or made non-effective before protected consequence forms.
Aug 24, 2026

AI Agents Push Humans Out of the Loop

AI agents pose significant risks as they are granted increasing autonomy. A commonly proposed solution is human oversight and keeping a ''human in the loop'', but this is not a simple solution: Not only do current approaches to AI agent design impede effective human oversight, but the cognitive capacities required for it are also themselves degraded by extended use of AI systems. This position paper argues that current approaches to the development and deployment of AI agent systems do not support effective human oversight -- they contribute to its degradation. To address this, a top priority in the advancement of AI agents should be supporting the situated goals and cognitive requirements of effective human oversight, treating the human needs of overseers at the same level of importance as AI agent capability. To put this idea into practice, we connect work on automation and human-computer interaction to AI agent processes, outlining design-level affordances and organizational protocols that (1) support overseers in exercising critical judgement and (2) counteract the skill atrophy that arises from extended use of automation. We urge developers and deployers to adopt these or similar approaches. Without explicit support for the cognitive demands of effective human-agent interaction, AI agent systems will continue to passively incentivize the degradation of the very human skills they rely on.