Robots That Take Initiative: A Framework for Building and Evaluating Proactive Robots

Robotic assistants in long-term human-robot collaboration need to assist users under partial observations while leveraging cross-day interaction history. However, human traits and routines are often unknown at the beginning of collaboration, making passive infer-then-act assistance ineffective and inefficient. To address this challenge, we study a cross-day proactive asking setting for continual task assistance and propose PACT (Proactive Asking for Continual Task Assistance), an ask-or-act framework that determines whether clarification should be sought before taking action. PACT leverages current observations together with accumulated interaction history to evaluate contextual sufficiency, enabling the robot to provide more reliable assistance and progressively adapt to the user over time. We implement its primary learned instantiation using reinforcement learning and evaluate alternative instantiations under the same framework. To assess such behavior, we further introduce a clarification utility metric that quantifies the trade-off between assistance accuracy and the frequency of clarification requests. Experiments in multi-day embodied collaboration scenarios demonstrate that, compared with passive inference baselines, PACT consistently improves both assistance accuracy and clarification utility, highlighting the importance of proactive asking in continual human-robot collaboration.

Human-robot interaction (HRI) has long studied how agents and people coordinate to achieve shared goals. In this work, we formalize and benchmark the non-intrusive assistance as an independent paradigm of HRI, where a robot proactively supports a human's ongoing multi-step activities while strictly avoiding interruptions. Unlike conventional HRI tasks that rely on direct commands, explicit negotiation, or proactive interventions based on user habits and history, our task treats the human's plan as the primary process and formulates assistance as a joint decision over when to act and what to do. To systematically evaluate this problem, we establish a simulation benchmark, NIABench, along with new metrics tailored to the non-intrusive assistance task. We further propose a hybrid architecture that integrates an LLM with a scoring model. The scoring model first applies semantic retrieval to prune large candidate action sets, and then a ranker evaluates human-step and robot-action pairs, enabling reasoning over timing and cross-step dependencies. Comprehensive experiments on both NIABench and real-world scenarios demonstrate that our method achieves proactive, non-intrusive assistance that reduces human effort while preserving task effectiveness.

While passive agents merely follow instructions, proactive agents align with higher-level objectives, such as assistance and safety by continuously monitoring the environment to determine when and how to act. However, developing proactive agents is hindered by the lack of specialized resources. To address this, we introduce ProAct-75, a benchmark designed to train and evaluate proactive agents across diverse domains, including assistance, maintenance, and safety monitoring. Spanning 75 tasks, our dataset features 91,581 step-level annotations enriched with explicit task graphs. These graphs encode step dependencies and parallel execution possibilities, providing the structural grounding necessary for complex decision-making. Building on this benchmark, we propose ProAct-Helper, a reference baseline powered by a Multimodal Large Language Model (MLLM) that grounds decision-making in state detection, and leveraging task graphs to enable entropy-driven heuristic search for action selection, allowing agents to execute parallel threads independently rather than mirroring the human's next step. Extensive experiments demonstrate that ProAct-Helper outperforms strong closed-source models, improving trigger detection mF1 by 6.21%, saving 0.25 more steps in online one-step decision, and increasing the rate of parallel actions by 15.58%.