Computer-Use Agent Evaluation

A useful phone agent needs to be personally intelligent. It should reason over a user's identity, history, and preferences as they exist on the device, not just follow isolated instructions in an impersonal sandbox. Existing mobile agent benchmarks lack this kind of personalization. We introduce iOSWorld, the first interactive native iOS simulator benchmark built around a persistent user identity spanning 26 newly built iOS apps. These apps contain connected data such as transactions, messages, travel records, social relationships, and financial activity. iOSWorld includes 133 tasks across three increasingly difficult categories. Single-app tasks (27) test one app, multi-app tasks (60) span 2 to 8 apps, and memory and personalization tasks (46) require agents to infer patterns from personal data. We evaluate frontier and open-source computer-use models in both vision-only and privileged vision+XML settings. The best configuration reaches 52% overall but only 37% on multi-app tasks. Privileged vision+XML access improves frontier models by up to 26 percentage points, while smaller models do not benefit from added accessibility-tree input. We release iOSWorld as an open-source benchmark with all apps, seeded data, tasks, rubrics, and evaluation code.

Computer-use agents (CUAs) increasingly operate in runtimes that combine visual desktop control, command-line execution, code editing, browsers, and external tools. Existing benchmarks, however, often evaluate these interfaces as separable capabilities, leaving long-horizon cross-interface orchestration under-tested. Thus, we introduce WeaveBench, a long-horizon hybrid-interface benchmark with 114 tasks across 8 real-world work domains, grounded in real user requests and publicly verifiable artifacts. Each task requires agents to combine GUI observations/actions with CLI/code operations within a single trajectory. We evaluate these tasks on a real Ubuntu desktop inside deployed CLI-agent runtimes, augmented with a minimal desktop-control plugin. We also propose a companion trajectory-aware judge that inspects deliverables, files, screenshots, logs, and action traces, while detecting shortcut behaviors such as fabricated visual evidence or hard-coded metrics. Across frontier model-runtime pairings, the best PassRate reaches only 41.2%, showing the benchmark remains far from saturated. The trajectory-aware judge further reveals that outcome-only grading substantially overestimates agent performance. Overall, WeaveBench exposes a critical gap in CUA evaluation and provides an effective testbed to measure whether agents can orchestrate GUI, CLI, and code operations across long-horizon real-world tasks.

Agent benchmarks should reflect what users actually ask deployed agents to do, yet existing benchmarks often miss key realism properties of real developer-agent sessions. We introduce RealClawBench, a live benchmark framework built from real OpenClaw sessions to capture the distribution, diversity, and real-world difficulty of deployed agent use. Real user requests are challenging to benchmark because they often depend on local execution environments, involve implicit or underspecified intent, and require nontrivial verification. RealClawBench addresses these challenges with two core mechanisms: reconstructed execution environments and deterministic verifiable scorers, which together convert real sessions into reproducible, automatically scored tasks. The resulting release contains 281 executable tasks sampled from a much larger real-session pool while preserving the source distribution, with maximum final-vs-source Jensen-Shannon divergence of 0.0448. Evaluating 14 contemporary models shows that the best system solves only 65.8% of tasks, revealing substantial headroom on realistic developer-agent workloads. By turning real deployed sessions into controlled evaluation instances, RealClawBench provides a practical path toward benchmarks that better measure agent capability in actual use. Code is available at:https://anonymous.4open.science/r/real-claw-bench-582B.

We introduce TerminalWorld, a scalable data engine that automatically reverse-engineers high-fidelity evaluation tasks from "in-the-wild" terminal recordings. Processing 80,870 terminal recordings, the engine yields a full benchmark of 1,530 validated tasks, spanning 18 real-world categories, ranging from short everyday operations to workflows exceeding 50 steps, and covering 1,280 unique commands. From these, we curate a Verified subset of 200 diverse, manually reviewed tasks. Comprehensive benchmarking on TerminalWorld-Verified across eight frontier models and six agents reveals that current systems still struggle with authentic terminal workflows, achieving a maximum pass rate of only 62.5%. Moreover, TerminalWorld captures real-world terminal capabilities distinct from existing expert-curated benchmarks (e.g., Terminal-Bench), with only a weak correlation to their scores (Pearson r=0.20). The automated engine makes TerminalWorld authentic and scalable by construction, enabling it to evaluate agents in real-world terminal environments as developer practices evolve.

Evaluating Computer Use Agents (CUAs) on interactive environments is fraught with methodological pitfalls that the field has yet to systematically address. We show that a 1MB replay script that blindly executes a recorded action sequence without ever observing the screen outperforms frontier models on prominent static benchmarks, and prove that its expected success rate is exactly equal to the source agent's pass@k in deterministic environments. We trace this and other failures to two root causes: non-principled environment design (static, unsandboxed, or unreliably verified environments) and non-principled evaluation methodology (naive aggregation and misuse of pass@k for stateful UI interactions). To address the first, we propose PRISM, five design principles for CUA environments (privileged verification, realistic environments, integrity-checked configurations, sandboxed execution, and multifactorial variability) and instantiate them in DigiWorld, a benchmark of 15 realistic sandboxed mobile applications able to evaluate agents in over 3.2 million verified unique configurations. To address the second, we develop an aggregation framework pairing Wilson score intervals with hierarchical bootstrap, producing confidence intervals that correctly account for the nested structure of CUA benchmarks, as we empirically demonstrate. All together, we show that principled environment design and rigorous evaluation methodology are not optional refinements but prerequisites for meaningful CUA research.

LLM agents now perform strongly in software engineering, deep research, GUI automation, and various other applications, while recent agent scaffolds and models are increasingly integrating these capabilities into unified systems. Yet, most evaluations still test these capabilities in isolation, which leaves a gap for more diverse use cases that require agents to combine different capabilities. We introduce CocoaBench, a benchmark for unified digital agents built from human-designed, long-horizon tasks that require flexible composition of vision, search, and coding. Tasks are specified only by an instruction and an automatic evaluation function over the final output, enabling reliable and scalable evaluation across diverse agent infrastructures. We also present CocoaAgent, a lightweight shared scaffold for controlled comparison across model backbones. Experiments show that current agents remain far from reliable on CocoaBench, with the best evaluated system achieving only 45.1% success rate. Our analysis further points to substantial room for improvement in reasoning and planning, tool use and execution, and visual grounding.

Computer-use agents hold the promise of assisting in a wide range of digital economic activities. However, current research has largely focused on short-horizon tasks over a limited set of software with limited economic value, such as basic e-commerce and OS-configuration tasks. A key reason is that creating environments for complex software requires significant time and human effort, and therefore does not scale. To address this, we introduce Gym-Anything, a framework for converting any software into an interactive computer-use environment. We frame environment creation itself as a multi-agent task: a coding agent writes setup scripts, downloads real-world data, and configures the software, while producing evidence of correct setup. An independent audit agent then verifies evidence for the environment setup against a quality checklist. Using a taxonomy of economically valuable occupations grounded in U.S. GDP data, we apply this pipeline to 200 software applications with broad occupational coverage. The result is CUA-World, a collection of over 10K long-horizon tasks spanning domains from medical science and astronomy to engineering and enterprise systems, each configured with realistic data along with train and test splits. CUA-World also includes CUA-World-Long, a challenging long-horizon benchmark with tasks often requiring over 500 steps, far exceeding existing benchmarks. Distilling successful trajectories from the training split into a 2B vision-language model outperforms models 2$\times$ its size. We also apply the same auditing principle at test time: a separate VLM reviews completed trajectories and provides feedback on what remains, improving Gemini-3-Flash on CUA-World-Long from 11.5% to 14.0%. We release all code, infrastructure, and benchmark data to facilitate future research in realistic computer-use agents.

Computer-Use Agents (CUAs) leverage large language models to execute GUI operations on desktop environments, yet they generate actions without evaluating action quality, leading to irreversible errors that cascade through subsequent steps. We propose IntentScore, a plan-aware reward model that learns to score candidate actions from 398K offline GUI interaction steps spanning three operating systems. IntentScore trains with two complementary objectives: contrastive alignment for state-action relevance and margin ranking for action correctness. Architecturally, it embeds each candidate's planning intent in the action encoder, enabling discrimination between candidates with similar actions but different rationales. IntentScore achieves 97.5% pairwise discrimination accuracy on held-out evaluation. Deployed as a re-ranker for Agent S3 on OSWorld, an environment entirely unseen during training, IntentScore improves task success rate by 6.9 points, demonstrating that reward estimation learned from heterogeneous offline trajectories generalizes to unseen agents and task distributions.

Computer-Use Agents (CUAs) are emerging as a new paradigm in human-computer interaction, enabling autonomous execution of tasks in desktop environment by perceiving high-level natural-language instructions. As such agents become increasingly capable and are deployed across diverse desktop environments, evaluating their behavior in a scalable and reliable manner becomes a critical challenge. Existing evaluation pipelines rely on static benchmarks, rule-based success checks, or manual inspection, which are brittle, costly, and poorly aligned with real-world usage. In this work, we study Vision-Language Models (VLMs) as autonomous auditors for assessing CUA task completion directly from observable interactions and conduct a large-scale meta-evaluation of five VLMs that judge task success given a natural-language instruction and the final environment state. Our evaluation spans three widely used CUA benchmarks across macOS, Windows, and Linux environments and analyzes auditor behavior along three complementary dimensions: accuracy, calibration of confidence estimates, and inter-model agreement. We find that while state-of-the-art VLMs achieve strong accuracy and calibration, all auditors exhibit notable performance degradation in more complex or heterogeneous environments, and even high-performing models show significant disagreement in their judgments. These results expose fundamental limitations of current model-based auditing approaches and highlight the need to explicitly account for evaluator reliability, uncertainty, and variance when deploying autonomous CUAs in real-world settings.

Computer-using agents (CUAs) are becoming increasingly capable; however, it remains difficult to scale evaluation of whether a trajectory truly fulfills a user instruction. In this work, we study reward modeling from execution video: a sequence of keyframes from an agent trajectory that is independent of the agent's internal reasoning or actions. Although video-execution modeling is method-agnostic, it presents key challenges, including highly redundant layouts and subtle, localized cues that determine success. We introduce Execution Video Reward 53k (ExeVR-53k), a dataset of 53k high-quality video--task--reward triplets. We further propose adversarial instruction translation to synthesize negative samples with step-level annotations. To enable learning from long, high-resolution execution videos, we design spatiotemporal token pruning, which removes homogeneous regions and persistent tokens while preserving decisive UI changes. Building on these components, we fine-tune an Execution Video Reward Model (ExeVRM) that takes only a user instruction and a video-execution sequence to predict task success. Our ExeVRM 8B achieves 84.7% accuracy and 87.7% recall on video-execution assessment, outperforming strong proprietary models such as GPT-5.2 and Gemini-3 Pro across Ubuntu, macOS, Windows, and Android, while providing more precise temporal attribution. These results show that video-execution reward modeling can serve as a scalable, model-agnostic evaluator for CUAs.

General-purpose agents perform tasks in unfamiliar environments without domain-specific manual customization. Yet no study has systematically measured how agent architecture shapes performance across heterogeneous protocols and diverse unfamiliar environments. This is the first systematic study, comparing tool-calling, MCP, code-generation, and CLI agents on the same benchmarks with the same models. Two gaps blocked such a study: existing harnesses require per-benchmark wiring or fixed protocol classes (web for BrowserGym, CLI for Harbor), and benchmarks themselves expect human-authored prompts, context, and integration glue. To enable this study, we contribute (1) a unifying protocol that bridges existing benchmark and agent protocols; (2) an evaluation harness that surfaces any benchmark to any general-purpose agent and backbone model; and (3) the first Open General Agent Leaderboard of agent configurations, a full factorial over 5 agent architectures x 5 backbone LLMs (three closed-source, two open-weight) x 6 benchmarks spanning software engineering, customer service, deep research, and personal assistance. We find that (i) general agents adapt to every tested domain without per-domain customization; (ii) agent architecture choice swings results by up to 12pp within a single model, yet backbone model choice dominates overall performance; (iii) on 4 of 6 tested benchmarks, top general agents are indistinguishable from the leading heavily-customized domain-specific agents; (iv) open-weight models tested exhibit "generality sinks" absent from frontier closed-source models: they consistently collapse on specific agent architectures or benchmarks; (v) a behavioral failure analysis reveals architecture-distinctive error signatures that aggregate scoring cannot discriminate. Code, harness, leaderboard, and traces are at https://www.exgentic.ai.