Computer-Use Agent Evaluation

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27 papers4 papers in the last four weeks, against 1 the four weeks before. 0.0% of all new papers.

Oct 16, 2026

PersonaCUABench: Benchmarking Computer-Use Agents Serving Diverse Personas

Computer-use agents (CUAs) are commonly evaluated against fixed task specifications, but users may omit requirements, add constraints, or require approval before consequential actions. Completing the benchmark instruction does not guarantee serving the person who asked. We introduce PersonaCUABench, which holds 74 tasks across 11 domains fixed and varies only who asks. A persona agent, playing one of 44 personas in four groups, rewrites each instruction in that user's own words and answers the CUA's questions, while the CUA sees only the dialogue, never the profile or the original instruction. Across nine backbones (3,330 runs), mean task completion falls by 36% relative to the original requests. The losses have two sources: in 59.9% of cells that lose points, the agent engages with what the user asked for and still gets it wrong, and 11.2% are stops the user requested that the checker scores as failures. Even when a persona request is fully completed, the user gives the top satisfaction rating in only 62.7% of cells, against 84.1% for the original requests. CUAs should therefore be evaluated not only on task completion but also on whether they meet the requirements and constraints users express. Code: https://github.com/MatrAIx-ai/PersonaCUABench. Project page: https://matraix.ai/research/persona-cua.html

Haoming Li, Defu Cao, Xu Hu +23

The University of Texas at Dallas · University of Southern California · Carnegie Mellon University +14

Computer-Use Agent Evaluation Computer-Use Agent Benchmarks Computer-Use Agents Agent Evaluation Automated Agent Evaluation Human Preference Evaluation

Oct 4, 2026

DelegationBench: Measuring When AI Agents Should Ask Before Acting

AI agents that send emails, edit files, and make purchases must decide when to act on their own and when to check with the user first. This decision is usually evaluated by showing a model a proposed action, asking whether it should proceed, and scoring agreement with human labels. We introduce DelegationBench to test whether such scores can be trusted. It has 156 scenarios with four possible responses (act, ask for permission, ask for missing information, refuse), and most scenarios come in matched pairs that change a single feature: whether the action was requested, what is at stake, whether it can be undone, or who will see it. Across ten models from five families, agreement scores mislead in three ways. A simple keyword rule, which we wrote after seeing the benchmark, agrees with our annotators more often than eight of the models, yet its decision changes in only 9 of 48 matched pairs. Equivalent ways of asking the same question change how often a model acts by up to 52.5 percentage points. And every model stops to ask the user less often when it must carry out the task with tools than when it judges a proposed action. When rules are stated explicitly, the same models follow them almost perfectly, so the gaps are not explained by a general inability to follow rules. We release the benchmark and evaluation tools and recommend reporting these properties separately rather than as one score.

Shiva Pochampally

LLM Agent Evaluation AI Agent Benchmarks Human-AI Decision Making LLM Agent Reliability Computer-Use Agent Evaluation Automated Agent Evaluation

Sep 30, 2026

Talk2Agent: Benchmarking Voice Interfaces for Text Agents

Large language model (LLM) computer-use agents are typically evaluated with clean written instructions, despite speech being an increasingly popular interface for interacting with such systems. Speech input introduces an additional failure point: transcription errors can alter task-critical entities, constraints, or targets before the agent begins reasoning, while conventional ASR metrics do not directly measure whether the information required for successful execution has been preserved. We introduce Talk2Agent, a benchmark for evaluating how effectively voice interfaces convey human-spoken instructions to LLM-based computer-use agents. Talk2Agent builds human-spoken versions of tasks from WildClawBench and OSWorld and evaluates a range of voice interfaces, including dedicated ASR models, audio-capable LLMs, contextual biasing, and LLM-based ontology repair. Because repeatedly executing long-horizon computer-use tasks is costly and stochastic, we further propose an execution-free, task-conditioned evaluation framework that projects the original task grader onto prompt-addressable intentions and measures how much task-relevant information is retained after the voice interface. On WildClawBench, Talk2Agent's execution-free native projection provides a practical, execution-grounded measure of voice-interface quality, correlating with downstream task completion and improving Pearson correlation by 0.246 over WER/CER on 32 hours of real human speech.

Terumi Chiba, Guangzhi Sun, Zheqi Yuan +1

Department of Electronic Engineering, Tsinghua University · University of Cambridge

ASR Evaluation Voice Agent Evaluation Computer-Use Agents LLM Agent Evaluation Automatic Speech Recognition Computer-Use Agent Evaluation+2

Sep 24, 2026

The Hard Part Comes After Search: Benchmarking Web Agents on Synthesizing, Organizing, and Displaying Knowledge

Existing computer-use agent benchmarks do not fully evaluate agents acting as assistants. A useful assistant retrieves information across complex, multi-step workflows, synthesizes it into artifacts (documents, presentations, spreadsheets), and navigates program interfaces to produce a coherent final product. Such workflows demand reasoning and synthesis, decomposition of complex tasks, as well as visual and spatial understanding. To study agents on workflows like these, we introduce KNOWS, a benchmark of open-ended, complex, browser-based tasks that jointly evaluate these capabilities, with each task culminating in a produced artifact. To write tasks, we develop a task design rubric and a protocol for ensuring that tasks meet the requirements. Each task is paired with an evaluator, a program that combines deterministic checks with LLM judgments to balance the richness, reliability, and automation tradeoff inherent to agent evaluation. We evaluate and analyze frontier computer-use agents and browser-based harnesses. They achieve moderate scores on partial-success metrics, but the best performer fully succeeds in fewer than 3% of our complex, long-horizon tasks. Failures on visual steps render the resulting artifacts unusable, even when agents complete more than 50% of other evaluation steps. Our results expose limitations of current agents acting as end-to-end assistants, and call for progress on tool use, visual understanding, and long-horizon reasoning.

Alexander Gill, Md Farhan Ishmam, Xuyen Nguyen +6

University of Utah

Computer-Use Agent Evaluation Computer-Use Agents Web Agent Benchmarks LLM Agent Evaluation LLM Agents Computer-Use Agent Benchmarks

Sep 24, 2026

Era by Eon: Benchmarking Enterprise Agents on Hidden Knowledge

In the Era by Eon benchmark, each question states the rules for its answer, and code computes the answer from a generated company's data. When agents can run code, the four strongest models each answer 22 to 25 of 27 such questions, so the benchmark barely separates them. We add eight question templates that depend on hidden facts. No question or document states a hidden fact, and the records that seem to hold it show something else. Other data implies it. For example, the sales system says a customer dropped a purchase because of timing. On a recorded call, the customer blames an outage. For each generated company, code fills each template and computes an exact answer without a language model. We evaluate 12 agents. Each pairs a model with an agent program, which connects it to the company's systems. The best agent answers 18 of its 24 attempts, three per question, correctly. Four of the six models answer at most 6 of 24 with any program. The hardest questions require picking one of several similar records, such as which of three renewal offers a customer signed. All agents together answered two such questions correctly in only 1 of 84 attempts.

Benjamin Gruenbaum, Doron Porat, Assaf Natanzon +3

Eon

Knowledge-Intensive QA LLM Agent Evaluation AI Agent Benchmarks Tool-Augmented Language Model Agents Computer-Use Agent Evaluation Enterprise AI Agents+2

Aug 25, 2026

ADeptS-Bench: Measuring the Trustworthiness of Computer Use Agents Across Devices

Computer Use Agents (CUAs) are increasingly deployed to navigate mobile and desktop applications on behalf of users, yet no benchmark comprehensively evaluates whether they can safely interact with visual interfaces while handling ambiguous instructions. We introduce ADeptS-Bench, a dual-stream trustworthiness benchmark, grounded in the ADEPTS capability framework and general population user studies. The Safety stream provides paired benign/malicious tasks with threats embedded in the visual interface. The Disambiguation stream evaluates whether agents seek clarification when intent is ambiguous. Evaluating seven models reveals that no model consistently exceeds 80% task success while staying below 30% attack success; every model clicks "Checkout" on a $25K order without hesitation, and none detects that a "factory reset" button is mislabeled as "Optimize." An ablation reveals three distinct safety architectures: tool-dependent (ASR +21-23pp without refusal tool), partially tool-dependent (+10-11pp), and no mechanism (unchanged). In disambiguation, all models overestimate consequence severity, mirroring the over-refusal bias observed in safety. We release all data, evaluation code, and analysis tools upon publication.

Joy Chen, Alejandro Castillejo Munoz, Pierluca D'Oro +3

FAIR at Meta

Computer-Use Agent Benchmarks Computer-Use Agent Evaluation Computer-Use Agent Safety Computer-Use Agents AI Agent Security Benchmarks AI Agent Safety Benchmarks

Aug 3, 2026

Qwen-CUA: Native Computer Use for (almost) Everything

Native computer use offers a general interface for agents to operate almost any software available to people, but requires long-horizon state tracking, large-scale interactive experience, and learning from sparse yet verifiable outcomes. We introduce Qwen-CUA, a native computer-use agent with a 397B-A17B Qwen mixture-of-experts backbone. It observes only screenshots and acts through keyboard and mouse events, without DOM trees, accessibility metadata, or task-specific APIs. Its scaffold maintains up to 20 active screenshots and folds older visual history in fixed-size blocks to retain recent evidence while preserving reusable prompt prefixes. For training, we build a cloud rollout fleet with access to nearly 100,000 vCPUs and tens of thousands of concurrent environments, construct approximately 40,000 verifiable tasks, and collect personalized long-horizon workflows across everyday and professional software. We optimize complete trajectories with verifiable rewards and trajectory slicing, while iterative training runs refresh supervised data and recalibrate reinforcement-learning tasks. Across eight benchmarks, Qwen-CUA outperforms Qwen3.7 and remains competitive with leading proprietary systems, reaching 86.2 on OSWorld-Verified and 18.5/48.4 binary/partial completion on OSWorld 2.0. Scaling the same recipe to a model with over one trillion parameters yields Qwen-CUA-Max, improving these scores to 87.6 and 21.2/53.3. Qwen-CUA also reduces RedTeamCUA attack success from 36.6 to 16.4 relative to Qwen3.7. Efficiency analyses, a browser deployment, and Bash-augmented experiments further characterize practical behavior. These results establish native computer use as a broadly capable agent foundation and highlight scalable verifiable interaction and hybrid tool use as key directions.

Dunjie Lu, Shuai Bai, Tianyi Bai +43

Computer-Use Agent Benchmarks Computer-Use Agents Reinforcement Learning with Verifiable Rewards LLM Agent Training Long-Horizon LLM Agents Computer-Use Agent Evaluation

Jul 30, 2026

OSReward: Instituting Standardized Evaluation for Cross-Platform Computer-Use Reward Models

Computer-using agents (CUAs) are advancing rapidly across the digital world. A CUA trajectory records the agent's actions, states, and reasoning. Verifying whether it fulfilled the task instruction is central to CUA evaluation, data curation, and reinforcement learning. Neither human-written verifiers nor human annotators can provide such verification at scale, so the field increasingly turns to vision-language models (VLMs) as judges of CUA trajectories. But a fundamental question has long gone unexamined: are these VLM judges reliable enough? To study it systematically, we introduce OSReward, a realistic, high-quality benchmark that evaluates VLM judges on CUA trajectories. The trajectories come from diverse agent backbones executing human-verified instructions across platforms, and are then rigorously labeled with ground-truth verdicts through multi-stage human annotation. Building on it, we derive OSReward-Hard, a challenge set concentrating genuinely hard cases, and OSReward-Multi for fine-grained efficiency and alignment scoring. The most comprehensive evaluation of VLM judges to date finds even state-of-the-art models fall short of an ideal judge, sharing a systematic leniency bias that mislabels failed runs as successes. The few reliable enough to trust are too expensive to run at scale, while affordable open models trail far behind. To close this gap, we construct and release OS-Shepherd-100K, an open corpus of reasoning-annotated trajectory judgments for the CUA community. On it, we train OS-Shepherd (9B and 35B), open reward models that supply low-cost, stable, and reliable reward signals, matching commercial judges at 30-60x lower cost than the frontier. Extensive analyses further inform the design of reliable CUA reward at scale. Our code, benchmark, dataset, and model checkpoints are available at https://os-copilot.github.io/OSReward-Home/.

Qiushi Sun, Kanzhi Cheng, Yian Wang +20

The University of Hong Kong · Nanjing University · National University of Singapore +4

VLM Evaluation Computer-Use Agent Benchmarks Reward Modeling Computer-Use Agents Multimodal Reward Modeling Computer-Use Agent Evaluation+1

Jul 30, 2026

How Benchmarks Mis-Score Computer-Use Agents

Computer-use agents (CUA) are being deployed to browse the web and operate desktop software, yet their benchmark scores are still commonly produced by brittle scripted oracles. A score is the output of a pipeline in which tasks can be stale, trajectories can omit decisive visual evidence, evaluators can reject valid alternatives, and aggregate reports can hide the cause of failure. We organize these problems into a reliability framework spanning task construction, trajectory observation, scoring, and reporting. We then audit 150 public failure-scored trajectories from five web, enterprise-workflow, and desktop-control benchmarks, find that 15.3% of FAIL verdicts are wrong: 10.7% are evaluator false negatives and 4.7% are broken tasks. For genuine failures, a three-tier diagnostic taxonomy shows that verification/feedback and planning failures dominate execution/grounding errors, while a single scalar success rate can not explain. We connect these findings to newer long-horizon CUA benchmarks and derive stage-specific design rules for CUA evaluation.

Zihan Dong, Zhiyuan Ma, Zekun Wang +5

Georgia Institute of Technology · North Carolina State University · Lenovo AI Technology Center +3

Agent Failure Analysis Computer-Use Agent Benchmarks Benchmark Auditing Computer-Use Agents Benchmark Validity Automated Evaluation+1

Jul 25, 2026

SeekJudge: A Practical Reward Framework for Reinforcement Learning in Computer-Use Agents

Deciding whether a trajectory actually fulfills its instruction governs how we measure computer-use agents on long-horizon graphical-user-interface tasks and how we train them with reinforcement learning. This judgment has long relied on rule-based evaluation, which struggles to align with human intention and goes stale when an app updates or its online content drifts. Existing model-based judges attempt to address these problems but still leave a performance gap to the rule-based evaluation. We propose the SeekJudge framework, in which four role-specialized agents, a Condense, a Ground, a Seek and an Analyze agent, reach a verdict through a Seek--Analyze loop over the trajectory. A seed-calibrated distillation pipeline trains one specialized

9

B model to serve as the shared backbone for all four agents. Measured by downstream success rate on held-out RL test goals, SeekJudge is the first practical model-based reward to match or surpass native rule-based supervision in online RL. Beyond accuracy, SeekJudge provides step-level judgments, runs far cheaper than a closed-source large model, and keeps a small per-call context that scales to much longer trajectories. We further contribute a general architectural improvement to the reward server that speeds up judging in RL. Together these make model-based reward a practical drop-in for rule-based supervision in CUA reinforcement learning.

Yang Wan, Zhenhao Zhang, Jierui Wang +1

1Zhejiang University · University of Rochester

Reward Modeling LLM-as-a-Judge RL for GUI Agents Computer-Use Agents Long-Horizon Agent Evaluation Computer-Use Agent Evaluation+2

Jul 15, 2026

Copy-on-Write Scoring: Application-Specific Agent Evaluations

Trustworthy deployment of LLM-based agents in software systems requires evaluating how they perform on application-specific workflows, with enough granularity to localize where they succeed and fail. Yet existing agent evaluation mechanisms are limited: benchmarks have low construct validity for application-specific workflows and environments, and replica evaluation environments are expensive and prone to drift. We propose Copy-on-Write (CoW) Scoring, a framework that evaluates agent operations directly within application environments using a PostgreSQL-level Copy-on-Write mechanism to isolate agent writes. CoW Scoring produces session- and operation-level scores that highlight where agents' database write operations succeed and fail in a given application environment, enabling inexpensive evaluation and iteration on agent harnesses and tool surfaces. We demonstrate the framework on Plane, an open-source project-management platform, where analysis surfaced specific issues in the tool surface, and corresponding fixes produced measurable improvements on affected models. Python library: https://github.com/trail-ml/agent-cow-python

Joanna Roy, Sven Hoelzel

trail-ml, Munich, Germany

Tool-Use Evaluation LLM Agent Evaluation Agent Evaluation Automated Agent Evaluation Computer-Use Agent Evaluation

Jun 30, 2026

PPT-Eval: A Benchmark for Computer-Use Agents on PowerPoint Tasks

Creating and editing slides is a rich, multimodal activity that is ubiquitous in professional and educational settings, making it an ideal testbed for real-world computer-use agents. Microsoft PowerPoint is among the most widely adopted and feature-rich environments for presentation creation. We introduce PPT-Eval, a benchmark of 120 PowerPoint tasks across 12 files that cover both content creation and presentation editing scenarios, organized by difficulty. A central challenge in this domain is evaluation: tasks are complex, multimodal, and often admit many valid solutions. Moreover, today's agents frequently make only partial progress, which binary success metrics fail to capture. To address this, we design a robust evaluation framework to help create task-specific rubrics for PowerPoint tasks, taking inspiration from and building on past works for rubric-based evaluation. These rubrics award partial credit for intermediate steps, penalize unnecessary changes and poor aesthetics, and provide natural language feedback. This nuanced approach proves highly effective, achieving a Kendall's τ-b correlation of 0.77 with human judgments. We find that existing frontier agents still struggle with solving PowerPoint tasks, with strong models like Claude-4.5-Opus achieving only a 45% success rate and an average partial score of 57%. The benchmark is located at: https://microsoft.github.io/ppteval.

Apurva Gandhi, Vishwas Suryanarayanan, Raja Hasnain Anwar +6

Carnegie Mellon University · Microsoft · UMass Amherst +3

Computer-Use Agents Rubric-Based Evaluation Automated Evaluation Computer-Use Agent Evaluation Agent Benchmarks

Jun 28, 2026

OSWorld 2.0: Benchmarking Computer Use Agents on Long-Horizon Real-World Tasks

Existing computer-use benchmarks fail to capture the realism, complexity, and long-horizon demands of real-world computer use, limiting their ability to reveal the limitations of frontier agents. We introduce OSWorld 2.0, a benchmark of 108 long-horizon computer-use workflows across everyday and professional tasks, designed to capture complex and challenging real-world phenomena. Each task represents a realistic end-to-end workflow that takes human users a median of about 1.6 hours to complete and requires an average of 318 tool calls with Claude Opus 4.7 using maximum thinking, compared with about 30 in OSWorld 1.0. OSWorld 2.0 targets challenge phenomena that are common in real workflows yet underrepresented in prior benchmarks, spanning interaction-design challenges such as streaming interaction and dynamic environments, as well as agent-pattern challenges such as cross-source reasoning, implicit-state inference, and visual-spatial precision. Tasks are grounded in authentic input artifacts and cross-referenced against realistic stateful user profile data, and include separate safety reports auditing safety-sensitive execution. Under our primary binary-completion metric at 500 steps, Claude Opus 4.8 with maximum thinking and batched tool calls scores best but still completes only 20.6% of tasks at a 54.8% partial score; GPT-5.5 is far more token-efficient yet plateaus near 13%. These results show that current agents are still far from professional-level computer use: rather than stumbling on basic GUI control or coding, they lose track of constraints, miss information that arrives mid-task, guess rather than ask the user, and skip verification, struggling most when a task hinges on hidden state they must recover.

Mengqi Yuan, Zilong Zhou, Xinzhuang Xiong +33

XLANG Lab

Computer-Use Agent Benchmarks Computer-Use Agents Long-Horizon Agent Evaluation Long-Horizon Agent Tasks Computer-Use Agent Evaluation

Jun 22, 2026

EnterpriseClawBench: Benchmarking Agents from Real Workplace Sessions

Enterprise agents increasingly operate inside workspaces: they read heterogeneous files, invoke tools, and deliver business artifacts. We introduce EnterpriseClawBench, an enterprise agent benchmark constructed from proprietary, real-world agent sessions. Starting from a large archive of workplace sessions, the EnterpriseClawBench produces 852 reproducible tasks, each paired with recovered fixtures, rewritten prompts, role classes, skill subclasses, hard rules, and semantic rubrics. Because the sessions contain internal enterprise content, we do not release the benchmark data; instead, our reusable contribution is the construction and evaluation protocol. On EnterpriseClawBench, the best configuration reaches only 0.663 (Codex with GPT-5.5). These results show that enterprise agent evaluation must report harness--model combinations, artifact delivery, visual quality, cost, runtime, and skill-transfer behavior, rather than collapsing performance into a single score. Code: https://github.com/FrontisAI/EnterpriseClawBench

Jincheng Zhong, Weizhi Wang, Che Jiang +5

Horizon Research, Frontis.AI

LLM Agent Evaluation Tool-Augmented Language Model Agents Computer-Use Agent Benchmarks AI Agent Benchmarks Computer-Use Agent Evaluation Enterprise AI Agents+1

Jun 21, 2026

MacAgentBench: Benchmarking AI Agents on Real-World macOS Desktop

Computer use agents (CUAs) have advanced rapidly in desktop automation, and a growing number of users deploy CUAs such as OpenClaw on Mac Mini for always-on automation. However, existing benchmarks, including those for macOS, evaluate agents without framework augmentation and rely on binary evaluation. As a result, they fail to capture both the framework capabilities leveraged by modern CUAs and the partial progress on long-horizon, multi-application tasks. We present MacAgentBench, a comprehensive macOS agent benchmark comprising 676 tasks across 25 applications, with nearly 60% involving both GUI and CLI interaction. The benchmark adopts deterministic rule-based evaluation and introduces fine-grained multi-checkpoint scoring with capability annotations for multi-application tasks. Experiments across three frameworks and 16 models show that the best configuration, Claude Opus 4.6 on OpenClaw, attains 73.7% Pass@1, while this advantage is primarily driven by the skill library rather than by framework design. Fine-grained metrics further reveal that models with similar Pass@1 can differ substantially in sub-goal completion. Our code and data are publicly available at https://github.com/JetAstra/MacAgentBench.

Yikun Fu, Bowen Fu, Zhenyu Wu +10

1Shanghai Jiao Tong University · 2Shanghai AI Laboratory · 3Xi’an Jiaotong University +5

AI Agent Benchmarks Computer-Use Agents Long-Horizon Agent Evaluation Computer-Use Agent Benchmarks Automated Evaluation Computer-Use Agent Evaluation+1

Jun 15, 2026

MyPCBench: A Benchmark for Personally Intelligent Computer-Use Agents

Current benchmarks for computer-use agents evaluate models in impersonal environments. This leaves a gap between evaluation and deployment where personal assistants are expected to work across a user's whole digital life, including their context, historical data, and logged-in accounts. This gap is widest on web tasks, where live web evaluations cannot exercise sites that require logging in or personal information, the kind of site a real personal assistant has to drive. We introduce MyPCBench, which tests computer-use agents as personal assistants on a Linux desktop populated with 17 simulated real-world web applications and a full desktop stack, all seeded for one canonical persona, Michael Scott from The Office. We define 184 tasks in this environment, each inspired by a real request drawn from the OpenClaw community, and benchmark six closed and open-weight models with a uniform computer+bash tool surface. We find that the best model, Claude Opus 4.6, fully solves 55.4% of the tasks, the only model above 50%. Model failures cluster on tasks that span many applications and on long trajectories, where personalization stresses an assistant the most. We release the environment, task set, and agent harness at https://mypcbench.com.

Lawrence Keunho Jang, Andrew Keunwoo Jang, Jing Yu Koh +1

Carnegie Mellon University

Personal AI Agents Tool-Augmented Language Model Agents Computer-Use Agents Web Agent Benchmarks AI Agent Benchmarks Computer-Use Agent Benchmarks+2

Jun 8, 2026

iOSWorld: A Benchmark for Personally Intelligent Phone Agents

A useful phone agent needs to be personally intelligent. It should reason over a user's identity, history, and preferences as they exist on the device, not just follow isolated instructions in an impersonal sandbox. Existing mobile agent benchmarks lack this kind of personalization. We introduce iOSWorld, the first interactive native iOS simulator benchmark built around a persistent user identity spanning 26 newly built iOS apps. These apps contain connected data such as transactions, messages, travel records, social relationships, and financial activity. iOSWorld includes 133 tasks across three increasingly difficult categories. Single-app tasks (27) test one app, multi-app tasks (60) span 2 to 8 apps, and memory and personalization tasks (46) require agents to infer patterns from personal data. We evaluate frontier and open-source computer-use models in both vision-only and privileged vision+XML settings. The best configuration reaches 52% overall but only 37% on multi-app tasks. Privileged vision+XML access improves frontier models by up to 26 percentage points, while smaller models do not benefit from added accessibility-tree input. We release iOSWorld as an open-source benchmark with all apps, seeded data, tasks, rubrics, and evaluation code.

Lawrence Keunho Jang, Mareks Woodside, Geronimo Carom +3

Carnegie Mellon University

Personal AI Agents Mobile GUI Agents User Modeling Computer-Use Agent Benchmarks Computer-Use Agents AI Agent Benchmarks+3

Jun 8, 2026

WeaveBench: A Long-Horizon, Real-World Benchmark for Computer-Use Agents with Hybrid Interfaces

Computer-use agents (CUAs) increasingly operate in runtimes that combine visual desktop control, command-line execution, code editing, browsers, and external tools. Existing benchmarks, however, often evaluate these interfaces as separable capabilities, leaving long-horizon cross-interface orchestration under-tested. Thus, we introduce WeaveBench, a long-horizon hybrid-interface benchmark with 114 tasks across 8 real-world work domains, grounded in real user requests and publicly verifiable artifacts. Each task requires agents to combine GUI observations/actions with CLI/code operations within a single trajectory. We evaluate these tasks on a real Ubuntu desktop inside deployed CLI-agent runtimes, augmented with a minimal desktop-control plugin. We also propose a companion trajectory-aware judge that inspects deliverables, files, screenshots, logs, and action traces, while detecting shortcut behaviors such as fabricated visual evidence or hard-coded metrics. Across frontier model-runtime pairings, the best PassRate reaches only 41.2%, showing the benchmark remains far from saturated. The trajectory-aware judge further reveals that outcome-only grading substantially overestimates agent performance. Overall, WeaveBench exposes a critical gap in CUA evaluation and provides an effective testbed to measure whether agents can orchestrate GUI, CLI, and code operations across long-horizon real-world tasks.

Wanli Li, Bowen Zhou, Yunyao Yu +4

Microsoft Research Asia · Tsinghua University

Agent Benchmarks Computer-Use Agents AI Agent Evaluation Long-Horizon Agent Evaluation AI Agent Benchmarks Computer-Use Agent Benchmarks+2

Jun 2, 2026

RealClawBench: Live OpenClaw Benchmarks from Real Developer-Agent Sessions

Agent benchmarks should reflect what users actually ask deployed agents to do, yet existing benchmarks often miss key realism properties of real developer-agent sessions. We introduce RealClawBench, a live benchmark framework built from real OpenClaw sessions to capture the distribution, diversity, and real-world difficulty of deployed agent use. Real user requests are challenging to benchmark because they often depend on local execution environments, involve implicit or underspecified intent, and require nontrivial verification. RealClawBench addresses these challenges with two core mechanisms: reconstructed execution environments and deterministic verifiable scorers, which together convert real sessions into reproducible, automatically scored tasks. The resulting release contains 281 executable tasks sampled from a much larger real-session pool while preserving the source distribution, with maximum final-vs-source Jensen-Shannon divergence of 0.0448. Evaluating 14 contemporary models shows that the best system solves only 65.8% of tasks, revealing substantial headroom on realistic developer-agent workloads. By turning real deployed sessions into controlled evaluation instances, RealClawBench provides a practical path toward benchmarks that better measure agent capability in actual use. Code is available at:https://anonymous.4open.science/r/real-claw-bench-582B.

Zongwei Lv, Zhewen Tan, Yaoming Li +7

1Peking University · 2Qiyuan Tech · 2Qiyuan Tech*

Computer-Use Agent Benchmarks AI Coding Agents Software Engineering Benchmarks AI Agent Benchmarks Automated Evaluation Agent Benchmarks+2

May 21, 2026

TerminalWorld: Benchmarking Agents on Real-World Terminal Tasks

We introduce TerminalWorld, a scalable data engine that automatically reverse-engineers high-fidelity evaluation tasks from "in-the-wild" terminal recordings. Processing 80,870 terminal recordings, the engine yields a full benchmark of 1,530 validated tasks, spanning 18 real-world categories, ranging from short everyday operations to workflows exceeding 50 steps, and covering 1,280 unique commands. From these, we curate a Verified subset of 200 representative, manually reviewed tasks. Comprehensive benchmarking on TerminalWorld-Verified across eight frontier models and six agents reveals that current systems still struggle with authentic terminal workflows, achieving a maximum pass rate of only 62.5%. Moreover, TerminalWorld captures real-world terminal capabilities distinct from existing expert-curated benchmarks (e.g., Terminal-Bench), with only a weak correlation to their scores (Pearson r=0.20). The automated engine makes TerminalWorld authentic and scalable by construction, enabling it to evaluate agents in real-world terminal environments as developer practices evolve. Data and code are available at https://github.com/EuniAI/TerminalWorld.

Zhaoyang Chu, Jiarui Hu, Xingyu Jiang +8

University College London · Nanjing University · Tencent

Computer-Use Agent Benchmarks Terminal Agents LLM Agent Evaluation Long-Horizon Agent Evaluation AI Agent Benchmarks Tool-Using Agents+1

May 7, 2026

Computer Use at the Edge of the Statistical Precipice

Evaluating Computer Use Agents (CUAs) on interactive environments is fraught with methodological pitfalls that the field has yet to systematically address. We show that a 1MB replay script that blindly executes a recorded action sequence without ever observing the screen outperforms frontier models on prominent static benchmarks, and prove that its expected success rate is exactly equal to the source agent's pass@k in deterministic environments. We trace this and other failures to two root causes: non-principled environment design (static, unsandboxed, or unreliably verified environments) and non-principled evaluation methodology (naive aggregation and misuse of pass@k for stateful UI interactions). To address the first, we propose PRISM, five design principles for CUA environments (privileged verification, realistic environments, integrity-checked configurations, sandboxed execution, and multifactorial variability) and instantiate them in DigiWorld, a benchmark of 15 realistic sandboxed mobile applications able to evaluate agents in over 3.2 million verified unique configurations. To address the second, we develop an aggregation framework pairing Wilson score intervals with hierarchical bootstrap, producing confidence intervals that correctly account for the nested structure of CUA benchmarks, as we empirically demonstrate. All together, we show that principled environment design and rigorous evaluation methodology are not optional refinements but prerequisites for meaningful CUA research.

Pierluca D'Oro, Sneha Silwal, William Wong +6

Meta Superintelligence Labs

Computer-Use Agent Benchmarks Computer-Use Agents AI Agent Evaluation Computer-Use Agent Evaluation

Apr 13, 2026

CocoaBench: Evaluating Unified Digital Agents in the Wild

LLM agents now perform strongly in software engineering, deep research, GUI automation, and various other applications, while recent agent scaffolds and models are increasingly integrating these capabilities into unified systems. Yet, most evaluations still test these capabilities in isolation, which leaves a gap for more diverse use cases that require agents to combine different capabilities. We introduce CocoaBench, a benchmark for unified digital agents built from human-designed, long-horizon tasks that require flexible composition of vision, search, and coding. Tasks are specified only by an instruction and an automatic evaluation function over the final output, enabling reliable and scalable evaluation across diverse agent infrastructures. We also present CocoaAgent, a lightweight shared scaffold for controlled comparison across model backbones. Experiments show that current agents remain far from reliable on CocoaBench, with the best evaluated system achieving only 45.1% success rate. Our analysis further points to substantial room for improvement in reasoning and planning, tool use and execution, and visual grounding.

CocoaBench Team, Shibo Hao, Zhining Zhang +29

AI Agent Benchmarks Computer-Use Agent Evaluation Tool-Using Agents Long-Horizon Agent Evaluation Automated Agent Evaluation LLM Agent Planning

Apr 7, 2026

Gym-Anything: Turn any Software into an Agent Environment

Computer-use agents hold the promise of assisting in a wide range of digital economic activities. However, current research has largely focused on short-horizon tasks over a limited set of software with limited economic value, such as basic e-commerce and OS-configuration tasks. A key reason is that creating environments for complex software requires significant time and human effort, and therefore does not scale. To address this, we introduce Gym-Anything, a framework for converting any software into an interactive computer-use environment. We frame environment creation itself as a multi-agent task: a coding agent writes setup scripts, downloads real-world data, and configures the software, while producing evidence of correct setup. An independent audit agent then verifies evidence for the environment setup against a quality checklist. Using a taxonomy of economically valuable occupations grounded in U.S. GDP data, we apply this pipeline to 200 software applications with broad occupational coverage. The result is CUA-World, a collection of over 10K long-horizon tasks spanning domains from medical science and astronomy to engineering and enterprise systems, each configured with realistic data along with train and test splits. CUA-World also includes CUA-World-Long, a challenging long-horizon benchmark with tasks often requiring over 500 steps, far exceeding existing benchmarks. Distilling successful trajectories from the training split into a 2B vision-language model outperforms models 2

\times

its size. We also apply the same auditing principle at test time: a separate VLM reviews completed trajectories and provides feedback on what remains, improving Gemini-3-Flash on CUA-World-Long from 11.5% to 14.0%. We release all code, infrastructure, and benchmark data to facilitate future research in realistic computer-use agents.

Pranjal Aggarwal, Graham Neubig, Sean Welleck

CMU

Computer-Use Agents Computer-Use Agent Benchmarks Computer-Use Agent Evaluation Long-Horizon Agent Evaluation

Apr 6, 2026

IntentScore: Intent-Conditioned Action Evaluation for Computer-Use Agents

Computer-Use Agents (CUAs) leverage large language models to execute GUI operations on desktop environments, yet they generate actions without evaluating action quality, leading to irreversible errors that cascade through subsequent steps. We propose IntentScore, a plan-aware reward model that learns to score candidate actions from 398K offline GUI interaction steps spanning three operating systems. IntentScore trains with two complementary objectives: contrastive alignment for state-action relevance and margin ranking for action correctness. Architecturally, it embeds each candidate's planning intent in the action encoder, enabling discrimination between candidates with similar actions but different rationales. IntentScore achieves 97.5% pairwise discrimination accuracy on held-out evaluation. Deployed as a re-ranker for Agent S3 on OSWorld, an environment entirely unseen during training, IntentScore improves task success rate by 6.9 points, demonstrating that reward estimation learned from heterogeneous offline trajectories generalizes to unseen agents and task distributions.

Rongqian Chen, Yu Li, Zeyu Fang +3

George Washington University, Washington D.C., USA

Computer-Use Agent Evaluation Reward Modeling Computer-Use Agents AI Agent Evaluation

Mar 11, 2026

CUAAudit: Meta-Evaluation of Vision-Language Models as Auditors of Autonomous Computer-Use Agents

Computer-Use Agents (CUAs) are emerging as a new paradigm in human-computer interaction, enabling autonomous execution of tasks in desktop environment by perceiving high-level natural-language instructions. As such agents become increasingly capable and are deployed across diverse desktop environments, evaluating their behavior in a scalable and reliable manner becomes a critical challenge. Existing evaluation pipelines rely on static benchmarks, rule-based success checks, or manual inspection, which are brittle, costly, and poorly aligned with real-world usage. In this work, we study Vision-Language Models (VLMs) as autonomous auditors for assessing CUA task completion directly from observable interactions and conduct a large-scale meta-evaluation of five VLMs that judge task success given a natural-language instruction and the final environment state. Our evaluation spans three widely used CUA benchmarks across macOS, Windows, and Linux environments and analyzes auditor behavior along three complementary dimensions: accuracy, calibration of confidence estimates, and inter-model agreement. We find that while state-of-the-art VLMs achieve strong accuracy and calibration, all auditors exhibit notable performance degradation in more complex or heterogeneous environments, and even high-performing models show significant disagreement in their judgments. These results expose fundamental limitations of current model-based auditing approaches and highlight the need to explicitly account for evaluator reliability, uncertainty, and variance when deploying autonomous CUAs in real-world settings.

Marta Sumyk, Oleksandr Kosovan

Ukrainian Catholic University Lviv, Ukraine

Computer-Use Agent Evaluation AI Agent Auditing Vision-Language Model-as-a-Judge Computer-Use Agents Probability Calibration

Mar 10, 2026

Video-Based Reward Modeling for Computer-Use Agents

Computer-using agents (CUAs) are becoming increasingly capable; however, it remains difficult to scale evaluation of whether a trajectory truly fulfills a user instruction. In this work, we study reward modeling from execution video: a sequence of keyframes from an agent trajectory that is independent of the agent's internal reasoning or actions. Although video-execution modeling is method-agnostic, it presents key challenges, including highly redundant layouts and subtle, localized cues that determine success. We introduce Execution Video Reward 53k (ExeVR-53k), a dataset of 53k high-quality video--task--reward triplets. We further propose adversarial instruction translation to synthesize negative samples with step-level annotations. To enable learning from long, high-resolution execution videos, we design spatiotemporal token pruning, which removes homogeneous regions and persistent tokens while preserving decisive UI changes. Building on these components, we fine-tune an Execution Video Reward Model (ExeVRM) that takes only a user instruction and a video-execution sequence to predict task success. Our ExeVRM 8B achieves 84.7% accuracy and 87.7% recall on video-execution assessment, outperforming strong proprietary models such as GPT-5.2 and Gemini-3 Pro across Ubuntu, macOS, Windows, and Android, while providing more precise temporal attribution. These results show that video-execution reward modeling can serve as a scalable, model-agnostic evaluator for CUAs.

Linxin Song, Jieyu Zhang, Huanxin Sheng +6

University of Southern California · University of Washington · MBZUAI +1

Computer-Use Agent Evaluation Reward Modeling AI Agent Evaluation Multimodal Reward Modeling Computer-Use Agents

Feb 26, 2026

General Agent Evaluation

General-purpose agents perform tasks in unfamiliar environments without domain-specific manual customization. Yet no study has systematically measured how agent architecture shapes performance across heterogeneous protocols and diverse unfamiliar environments. This is the first systematic study, comparing tool-calling, MCP, code-generation, and CLI agents on the same benchmarks with the same models. Two gaps blocked such a study: existing harnesses require per-benchmark wiring or fixed protocol classes (web for BrowserGym, CLI for Harbor), and benchmarks themselves expect human-authored prompts, context, and integration glue. To enable this study, we contribute (1) a unifying protocol that bridges existing benchmark and agent protocols; (2) an evaluation harness that surfaces any benchmark to any general-purpose agent and backbone model; and (3) the first Open General Agent Leaderboard of agent configurations, a full factorial over 5 agent architectures x 5 backbone LLMs (three closed-source, two open-weight) x 6 benchmarks spanning software engineering, customer service, deep research, and personal assistance. We find that (i) general agents adapt to every tested domain without per-domain customization; (ii) agent architecture choice swings results by up to 12pp within a single model, yet backbone model choice dominates overall performance; (iii) on 4 of 6 tested benchmarks, top general agents are indistinguishable from the leading heavily-customized domain-specific agents; (iv) open-weight models tested exhibit "generality sinks" absent from frontier closed-source models: they consistently collapse on specific agent architectures or benchmarks; (v) a behavioral failure analysis reveals architecture-distinctive error signatures that aggregate scoring cannot discriminate. Code, harness, leaderboard, and traces are at https://www.exgentic.ai.

Elron Bandel, Asaf Yehudai, Lilach Eden +12

IBM Research · MIT

Agent Evaluation Automated Agent Evaluation LLM Agents Computer-Use Agent Evaluation AI Agent Architecture AI Agent Benchmarks+1