User Involvement in Robotic Wheelchair Development: A Decade of Limited Progress
Authors: Mario Andres Chavarria, Santiago Price Torrendell, Aude Billard, Samia Hurst, Sébastien Kessler, Michael Stein, Kenji Suzuki, Sophie Weerts, Diego Paez-Granados, Minerva Rivas Velarde
Organizations: Geneva School of Health Science, University of Applied Sciences and Arts Western Switzerland, Geneva, Switzerland · Institute Of Systems and Information Engineering, University of Tsukuba, Tsukuba, Japan · Learning Algorithms and Systems Laboratory, Ecole Polytechnique Fédérale de Lausanne, Lausanne, Switzerland · Institute of Ethics, History, and Humanities, University of Geneva, Geneva, Switzerland · Grand Conseil, État de Vaud, Lausanne, Switzerland · id-Geo Sàrl, Lausanne, Switzerland · Harvard Law School Project on Disability, Harvard University, Cambridge, MA, United States · Swiss Graduate School of Public Administration, University of Lausanne, Lausanne Switzerland · SCAI-Lab, Department of Health Sciences and Technology (D-HEST), ETH Zurich, GLC, Gloriastrasse 37/39, 8092, Zurich, Switzerland · Swiss Paraplegic Research (SPF), Guido A. Zäch Strasse 4, 6207, Nottwil, Switzerland
Robotic wheelchairs (RWs) offer significant potential to enhance autonomy and participation for people with mobility impairments, yet many systems have failed to achieve sustained real-world adoption. This narrative literature review examined the extent and quality of end-user involvement in RW design, development, and evaluation over the past decade (2015--2025), assessed against core principles shared by major user-involvement approaches (e.g., user-/human-centered design, participatory/co-design, and inclusive design). The findings indicate that user involvement remains limited and is predominantly concentrated in late-stage evaluation rather than in early requirements definition or iterative co-design. Of the 399 records screened, only 23 studies (about 6%) met the inclusion criteria of verifiable end-user involvement, and many relied on small samples, often around ten participants, with limited justification for sample size selection, proxy users, laboratory-based validation, and non-standardized feedback methods. Research teams were largely engineering-dominated (about 89%) and geographically concentrated in high-income countries. Despite strong evidence that sustained user engagement improves usability and adoption in assistive technology, its systematic implementation in RW research remains rare. Advancing the field requires embedding participatory methodologies throughout the design lifecycle and addressing systemic barriers that constrain meaningful user involvement.
Karlsruhe Institute of Technology (KIT), Institute of Control Systems (IRS), Karlsruhe, 76131, Germany · Université de Sherbrooke, Interdisciplinary Institute for Technological Innovation (3IT), Sherbrooke, J1N 3C6, Canada