Trust in HRI

HRI: Human-Robot Interaction

Latest papers

13 papers4 papers in the last four weeks, with none the four weeks before. 0.0% of all new papers.

Oct 23, 2026

Causal-based approaches to explain and learn from self-extension - A review

The last decades have seen a revolution in autonomous robotics. Deep learning approaches and their hardware implementations have made it possible to endow robots with extraordinary perceptual capabilities. In addition, they can also benefit from advances in Automated Planning, allowing them to autonomously solve complex tasks. However, on many occasions, the robot still acts without internalising and understanding the reasons behind a perception or an action, beyond an immediate response to a current state of the context. This gap results in limitations that affect its performance, reliability and trustworthiness. Deep learning alone cannot bridge this gap, because the reasons behind behaviour, when it emanates from a model in which the world is a black-box, are not accessible. What is really needed is an underlying architecture based on deeper reasoning. Among other issues, this architecture should enable the robot to generate explanations, allowing people to know why the robot is performing, or has performed, a certain action, or the reasons that may have caused a certain plan failure or perceptual anomaly. Furthermore, when these explanations arise from a cognitive process and are shared, and thus validated, with people, the robot should be able to incorporate these explanations into its knowledge base, and thus use this understanding to improve future behaviour. Our article looks at recent advances in the development of self-aware, self-evolving robots. These robots are designed to provide the necessary explanations to their human counterparts, thereby enhancing their functional capabilities, in the quest to gain their trust.
Oct 20, 2026

Navigation Explainability for Object Avoidance with LLMs for Assistive Robots

Blind and visually impaired individuals face uncertainty when navigating unfamiliar areas. Whether a cane or a guide dog is used for navigation, this may prove to be challenging. To mitigate this challenge, we present the Context-Aware Navigation Explanation framework that explains guide dog movements for obstacle avoidance and navigation using a large language model. This system integrates perceptual context with planned future trajectories to generate natural-language explanations of robot movement. We deploy the system on a Unitree Go2 platform in indoor navigation scenarios and evaluate how different explanation context configurations affect user trust and explanation satisfaction. Results show a strong positive relationship between explanation satisfaction and trust, and suggest that combining obstacle information with future trajectory leads to the most effective explanations. These findings highlight the potential of context-aware language explanations to improve transparency and trust in assistive robot navigation.
Oct 12, 2026

Toward Study on the Effects of Robot's Humorous Apology on Human's Trust Recovery

Robot errors can disrupt human-robot collaboration by reducing user trust and willingness to rely on the robot. Robot apologies can support trust recovery after such errors, but their effects may vary with apology strategy and error severity. This study therefore presents a user experiment based on a 2x2 between-subjects factorial design to examine the effect of humorous robot apologies on user trust recovery and the moderating role of error severity. The design crosses robot error severity (low vs. high) with apology strategy (generic vs. humorous). An online experiment will be conducted using the open-source Warehouse Robot Interaction Simulator. Participants will complete a collaborative task, experience a robot error followed by an apology, and report trust, trust recovery, interaction experience and reuse intention. We hypothesize that humorous apologies will produce greater trust recovery than generic apologies after low-severity errors, but that the advantage of humor will weaken or reverse after high-severity errors.
Oct 5, 2026

Toward Trustworthy Physical AI for Human Interaction

Robots are entering human spaces faster than we can establish when they deserve trust. We propose a framework for trustworthy physical AI that integrates Safety, Behavioral Intelligibility, and Perceptual Alignment across embodiment, control, cognition, and design. Trustworthiness emerges from aligning physical capabilities, observable behavior, and expectations people form during interaction.
Jul 28, 2026

Belief-Aware Influence and Trust (BAIT): Shaping Human Belief During Repeated Human-Robot Interaction

Repeated human-robot interaction (HRI) requires proactively accounting for humans who continually adapt to evolving beliefs about the robot. Prior frameworks often treat encounters as isolated events, suffering cumulative task performance decay as human perception drifts, or maintain long-term influence through erratic, unpredictable behavior that erodes perceived human trust and relies on computationally unscalable formulations. To address these gaps, we introduce the Belief- Aware Influence and Trust (BAIT) controller. BAIT integrates a hierarchical particle filter, which infers both fast human strategic shifts and slow perceptual belief updates, with a belief-aware Model Predictive Path Integral planner. BAIT explicitly optimizes the trade-off between long-horizon influence and human trust, while enforcing immediate task performance as a strict constraint. Across simulations, a human-subject study, and a real-world GEM vehicle deployments in repeated lane-merging scenarios, BAIT achieves task performance comparable to baselines that optimize long-term influence through unpredictability while yielding significantly higher user trust. The video demonstrating our experiments is available at https://youtu.be/9o4GqKLWDCw.
Jul 15, 2026

Active Trust Management for Successful Human-Robot Teaming: Moving from a Trust Repair to a Trust Satisficing Perspective

Integrating mobile robots into human teams promises significant capability improvements for tasks such as searching hazardous environments. Unlike existing teleoperated robots, future robot systems will increasingly be endowed with some level of artificial intelligence (AI), giving them a degree of autonomy in how they pursue mission goals. This autonomy could make a human-agent (robot) team more effective but also put inter-agent trust under strain if robots make a mistake, or (appear to) pursue task priorities that conflict with the team's best interest. During a mission, agents' trust states are anticipated to vary according to the situation as understood by each teammate (trustor). If component-level (agent) or system-level trust falls below sufficient levels for cooperative tasks to be completed, it could critically affect mission success . We argue that active trust management will be an important precondition for the success of human-robot teams (HRTs, a subcategory of human-agent teams with embodied agents), especially in dynamic, high-risk environments. We present a trust satisficing perspective which acknowledges and attempts to account for the fluctuating, multi-faceted, and context-dependent nature of trust and trust requirements even under normal operating conditions. Our outline of a trust management framework for human-robot teaming includes online measurement of proxy metrics for trust, closed-loop adaptation of robot behavior, and variable autonomy to give space for human responsibility in situations requiring value judgements. We refer to a recent experimental exploration of 'swift trust' and a novel behavioral trust metric for HRT, and we highlight issues for further investigation.
Jun 12, 2026

What Robots Do Matters More Than What They Look Like: Task Context Shapes Trust in Educational HRI

Socially assistive robots (SARs) are increasingly deployed in educational and information-sharing contexts, supported by advances in large language models that enable fluent real-time interaction. Despite the growing diversity of robot embodiments, it remains unclear whether a single robot appearance is appropriate across different interaction tasks or whether trust depends primarily on contextual factors. In this study, we examine how robot appearance and task type jointly influence trust in robots. Using a within-subjects video-based experiment (N = 81), participants evaluated three robots with distinct appearances while performing three educationally relevant tasks: teaching, procedural instruction, and personal-information discussion. Results from repeated-measures analyses show a strong main effect of task on trust, with participants reporting the highest trust during instructional guidance, moderate trust during teaching activities, and significantly lower trust when robots requested personal information. In contrast, robot appearance showed no significant main effect, and the interaction between appearance and task was marginal. These findings suggest that trust in human-robot interaction is shaped more strongly by task context than by physical embodiment alone. By focusing on future educators as end users, this work contributes empirical evidence toward task-aware robot deployment in educational environments and highlights the importance of aligning robot roles and behaviors with interaction goals rather than relying solely on anthropomorphic design.
Jun 5, 2026

What Is My Robot Thinking? Design Considerations for Transparent and Trustworthy Shared Autonomy

Assistive robots operating under shared autonomy must balance user control with autonomous assistance. Because robot actions depend on internal intent inference that is not directly observable, mismatches between inferred and intended goals can undermine coordination and trust. We investigate how interface-level transparency, including feedback modality (visual vs. auditory) and information richness (sparse vs. rich), shapes interaction in a vision-based shared autonomy system. In a user study with N=25 participants across two assistive manipulation tasks, we evaluate how these designs influence coordination and trust. Providing feedback significantly improves intent alignment and reduces corrective intervention, indicating that making the inferred goal legible accelerates convergence in shared control. Participants preferred visual over auditory feedback, while preferences for sparse versus rich information depended on task complexity. We also found that revealing the full belief distribution did not consistently improve alignment or trust. Together, these findings indicate that effective transparency enhances coordination primarily through goal legibility, while trust depends on task-appropriate information exposure rather than maximal disclosure. Based on these results, we outline guidelines for designing transparent shared autonomy systems.
Apr 13, 2026

Dyadic Partnership(DP): A Missing Link Towards Full Autonomy in Medical Robotics

For the past decades medical robotic solutions were mostly based on the concept of tele-manipulation. While their design was extremely intelligent, allowing for better access, improved dexterity, reduced tremor, and improved imaging, their intelligence was limited. They therefore left cognition and decision making to the surgeon. As medical robotics advances towards high-level autonomy, the scientific community needs to explore the required pathway towards partial and full autonomy. Here, we introduce the concept of Dyadic Partnership(DP), a new paradigm in which robots and clinicians engage in intelligent, expert interaction and collaboration. The Dyadic Partners would discuss and agree on decisions and actions during their dynamic and interactive collaboration relying also on intuitive advanced media using generative AI, such as a world model, and advanced multi-modal visualization. This article outlines the foundational components needed to enable such systems, including foundation models for clinical intelligence, multi-modal intent recognition, co-learning frameworks, advanced visualization, and explainable, trust-aware interaction. We further discuss key challenges such as data scarcity, lack of standardization, and ethical acceptance. Dyadic partnership is introduced and is positioned as a powerful yet achievable, acceptable milestone offering a promising pathway toward safer, more intuitive collaboration and a gradual transition to full autonomy across diverse clinical settings.
Mar 9, 2026

Impact of Different Failures on a Robot's Perceived Reliability

Robots fail, potentially leading to a loss in the robot's perceived reliability (PR), a measure correlated with trustworthiness. In this study we examine how various kinds of failures affect the PR of the robot differently, and how this measure recovers without explicit social repair actions by the robot. In a preregistered and controlled online video study, participants were asked to predict a robot's success in a pick-and-place task. We examined manipulation failures (slips), freezing (lapses), and three types of incorrect picked objects or place goals (mistakes). Participants were shown one of 11 videos -- one of five types of failure, one of five types of failure followed by a successful execution in the same video, or a successful execution video. This was followed by two additional successful execution videos. Participants bet money either on the robot or on a coin toss after each video. People's betting patterns along with a qualitative analysis of their survey responses highlight that mistakes are less damaging to PR than slips or lapses, and some mistakes are even perceived as successes. We also see that successes immediately following a failure have the same effect on PR as successes without a preceding failure. Finally, we show that successful executions recover PR after a failure. Our findings highlight which robot failures are in higher need of repair in a human-robot interaction, and how trust could be recovered by robot successes.
Mar 1, 2026

Agent-Based Simulation of Trust Development in Human-Robot Teams: An Empirically-Validated Framework

This paper presents an empirically grounded agent-based model capturing trust dynamics, workload distribution, and collaborative performance in human-robot teams. The model, implemented in NetLogo 6.4.0, simulates teams of 2--10 agents performing tasks of varying complexity. We validate against Hancock et al.'s (2021) meta-analysis, achieving interval validity for 4 of 8 trust antecedent categories and strong ordinal validity (Spearman \r{ho}=0.833ρ= 0.833 \r{ho}=0.833). Sensitivity analysis using OFAT and full factorial designs (n=50n = 50 n=50 replications per condition) reveals robot reliability exhibits the strongest effect on trust (η2=0.35η^2 = 0.35 η2=0.35) and dominates task success (η2=0.93η^2 = 0.93 η2=0.93) and productivity (η2=0.89η^2 = 0.89 η2=0.89), consistent with meta-analytic findings. Trust asymmetry ratios ranged from 0.07 to 0.55 -- below the meta-analytic benchmark of 1.50 -- revealing that per-event asymmetry does not guarantee cumulative asymmetry when trust repair mechanisms remain active. Scenario analysis uncovered trust-performance decoupling: the Trust Recovery scenario achieved the highest productivity (4.29) despite the lowest trust (38.2), while the Unreliable Robot scenario produced the highest trust (73.2) despite the lowest task success (33.4%), establishing calibration error as a critical diagnostic distinct from trust magnitude. Factorial ANOVA confirmed significant main effects for reliability, transparency, communication, and collaboration (p<.001p < .001 p<.001), explaining 45.4% of trust variance. The open-source implementation provides an evidence-based tool for identifying overtrust and undertrust conditions prior to deployment.
Feb 25, 2026

Trust in Autonomous Human--Robot Collaboration: Effects of Responsive Interaction Policies

Trust plays a central role in human--robot collaboration, yet its formation is rarely examined under the constraints of fully autonomous interaction. This pilot study investigated how interaction policy influences trust during in-person collaboration with a social robot operating without Wizard-of-Oz control or scripted repair. Participants completed a multi-stage collaborative task with a mobile robot that autonomously managed spoken-language dialogue, affect inference, and task progression. Two interaction policies were compared: a responsive policy, in which the robot proactively adapted its dialogue and assistance based on inferred interaction state, and a neutral, reactive policy, in which the robot provided only direct, task-relevant responses when prompted. Responsive interaction was associated with significantly higher post-interaction trust under viable communication conditions, despite no reliable differences in overall task accuracy. Sensitivity analyses indicated that affective and experiential components of trust were more sensitive to communication breakdown than evaluative judgments of reliability, and that as language-mediated interaction degraded, the trust advantage associated with responsiveness attenuated and ratings became less clearly interpretable as calibrated evaluations of collaborative competence. These findings suggest that trust in autonomous human--robot interaction emerges from process-level interaction dynamics and operates within constraints imposed by communication viability, highlighting the importance of evaluating trust under real autonomy conditions when designing interactive robotic systems.
Aug 5, 2025

Synergy Over Spiral: A Logistics 5.0 Game-Theoretic Model for Trust-Fatigue Co-regulation in Human-Cobot Order Picking

This paper investigates the critical role of trust and fatigue in human-cobot collaborative order picking, framing the challenge within the scope of Logistics 5.0: the implementation of human-robot symbiosis in smart logistics. We propose a dynamic, leader-follower Stackelberg game to model this interaction, where utility functions explicitly account for human fatigue and trust. Through agent-based simulations, we demonstrate that while a naive model leads to a "trust death spiral," a refined trust model creates a "trust synergy cycle," increasing productivity by nearly 100 percent. Finally, we show that a cobot operating in a Trust-Recovery Mode can overcome system brittleness after a disruption, reducing trust recovery time by over 75 percent compared to a non-adaptive model. Our findings provide a framework for designing intelligent cobot behaviors that fulfill the Industry 5.0 pillars of human-centricity, sustainability, and resilience.