User Modeling

Behavioral logs provide rich signals for user modeling, but are noisy and interleaved across diverse intents. Recent work uses LLMs to generate interpretable natural-language personas from user logs, yet evaluation often emphasizes downstream utility, providing limited assurance of persona quality itself. We propose a hierarchical framework that aggregates user actions into intent memories and induces multiple evidence-grounded personas by clustering and labeling these memories. We formulate persona induction as an optimization problem over persona quality-captured by cluster cohesion, persona-evidence alignment, and persona truthfulness-and train the persona model using a groupwise extension of Direct Preference Optimization (DPO). Experiments on a large-scale service log and two public datasets show that our method induces more coherent, evidence-grounded, and trustworthy personas, while also improving future interaction prediction.

User simulation has long played a vital role in computer science due to its potential to support a wide range of applications. Language, as the primary medium of human communication, forms the foundation of social interaction and behavior. Consequently, simulating conversational behavior has become a key area of study. Recent advancements in large language models (LLMs) have significantly catalyzed progress in this domain by enabling high-fidelity generation of synthetic user conversation. In this paper, we survey recent advancements in LLM-based conversational user simulation. We introduce a novel taxonomy covering user granularity and simulation objectives. Additionally, we systematically analyze core techniques and evaluation methodologies. We aim to keep the research community informed of the latest advancements in conversational user simulation and to further facilitate future research by identifying open challenges and organizing existing work under a unified framework.

Egocentric assistants often rely on first-person view data to capture user behavior and context for personalized services. Since different users exhibit distinct habits, preferences, and routines, such personalization is essential for truly effective assistance. However, effectively integrating long-term user data for personalization remains a key challenge. To address this, we introduce EgoSelf, a system that includes a graph-based interaction memory constructed from past observations and a dedicated learning task for personalization. The memory captures temporal and semantic relationships among interaction events and entities, from which user-specific profiles are derived. The personalized learning task is formulated as a prediction problem where the model predicts possible future interactions from individual user's historical behavior recorded in the graph. Extensive experiments demonstrate the effectiveness of EgoSelf as a personalized egocentric assistant. Code is available at https://abie-e.github.io/EgoSelf/.

In this study, we present the first comprehensive evaluation of modern LLMs - including GPT-4, GPT-4o, GPT-3.5-Turbo, Gemini 1.5 Pro, DeepSeek-V3, Llama 3.2, and BERT - across three core social media analytics tasks on a Twitter (X) dataset: (I) Social Media Authorship Verification, (II) Social Media Post Generation, and (III) User Attribute Inference. For the authorship verification, we introduce a systematic sampling framework over diverse user and post selection strategies and evaluate generalization on newly collected tweets from January 2024 onward to mitigate "seen-data" bias. For post generation, we assess the ability of LLMs to produce authentic, user-like content using comprehensive evaluation metrics. Bridging Tasks I and II, we conduct a user study to measure real users' perceptions of LLM-generated posts conditioned on their own writing. For attribute inference, we annotate occupations and interests using two standardized taxonomies (IAB Tech Lab 2023 and 2018 U.S. SOC) and benchmark LLMs against existing baselines. Overall, our unified evaluation provides new insights and establishes reproducible benchmarks for LLM-driven social media analytics. The code and data are provided in the supplementary material and will also be made publicly available upon publication.

User behavior in the real world is diverse, cross-domain, and spans long time horizons. Existing user modeling benchmarks however remain narrow, focusing mainly on short sessions and next-item prediction within a single domain. Such limitations hinder progress toward robust and generalizable user models. We present HORIZON, a new benchmark that reformulates user modeling along three axes i.e. dataset, task, and evaluation. Built from a large-scale, cross-domain reformulation of Amazon Reviews, HORIZON covers 54M users and 35M items, enabling both pretraining and realistic evaluation of models in heterogeneous environments. Unlike prior benchmarks, it challenges models to generalize across domains, users, and time, moving beyond standard missing-positive prediction in the same domain. We propose new tasks and evaluation setups that better reflect real-world deployment scenarios. These include temporal generalization, sequence-length variation, and modeling unseen users, with metrics designed to assess general user behavior understanding rather than isolated next-item prediction. We benchmark popular sequential recommendation architectures alongside LLM-based baselines that leverage long-term interaction histories. Our results highlight the gap between current methods and the demands of real-world user modeling, while establishing HORIZON as a foundation for research on temporally robust, cross-domain, and general-purpose user models.

Generative Agents, owing to their precise modeling and simulation capabilities of human behavior, have become a pivotal tool in the field of Artificial Intelligence in Education (AIEd) for uncovering complex cognitive processes of learners. However, existing educational agents predominantly rely on static personas to simulate student learning behaviors, neglecting the decisive role of deep cognitive capabilities in learning outcomes during practice interactions. Furthermore, they struggle to characterize the dynamic fluidity of knowledge internalization, transfer, and cognitive state transitions. To overcome this bottleneck, this paper proposes a human-like educational agent capable of simulating student cognitive evolution: CogEvolution. Specifically, we first construct a cognitive depth perceptron based on the Interactive, Constructive, Active, Passive (ICAP) taxonomy from cognitive psychology, achieving precise quantification of learner cognitive engagement. Subsequently, we propose a memory retrieval method based on Item Response Theory (IRT) to simulate the connection and assimilation of new and prior knowledge. Finally, we design a dynamic cognitive update mechanism based on evolutionary algorithms to simulate the real-time integration of student learning behaviors and cognitive evolution processes. Comprehensive evaluations demonstrate that CogEvolution not only significantly outperforms baseline models in behavioral fidelity and learning curve fitting but also uniquely reproduces plausible and robust cognitive evolutionary paths consistent with educational psychology expectations, providing a novel paradigm for constructing highly interpretable educational agents.

Education is one of the most promising real-world applications for Large Language Models (LLMs). However, current LLMs rely on static pre-training knowledge and lack adaptation to individual learners, while existing RAG systems fall short in delivering personalized, guided feedback. To bridge this gap, we present DeepTutor, a fully open-source agentic framework that unifies citation-grounded problem tutoring with difficulty-calibrated question generation. A hybrid personalization engine couples static knowledge grounding with dynamic learner memory, continuously adapting each interaction to the student's evolving needs. The same personalization substrate further extends to adaptive learning workflows, interactive books, and proactive multi-channel tutoring agents. To evaluate personalized tutoring, we introduce TutorBench, an interactive benchmark incorporating customized learner profiles grounded in university-level curricula across five domains. We further propose an LLM-based first-person interactive evaluation protocol that conducts assessments via a profile-driven student simulator. Complementary evaluations on established benchmarks, supported by human-alignment and ablation studies, confirm the framework's robustness and general utility. Results show that DeepTutor improves personalized metrics by 10.8% on average and strengthens general agentic reasoning across five backbone models by 29.4%.

Modeling student misconceptions in a realistic manner is critical for AI in education. In this work, we examine how large language models (LLMs) reason about misconceptions when generating distractor answers for multiple-choice questions (MCQs), a task that requires producing answers that are incorrect, yet plausible. We introduce a taxonomy over reasoning strategies for distractor generation that is grounded in learning-science literature and empirical observation, which we apply to LLM-generated reasoning traces across math and science MCQs. On the math dataset, we find that models follow a misconception-based process with potentially high diagnostic value: they recover the correct solution, articulate student errors, simulate them, and select plausible candidates. On the science dataset, on the other hand, they tend to follow a less robust approach based on semantic similarity to the correct answer. We find the most frequent failure modes to be that the model is unable to generate a correct solution or that it discards plausible distractor candidates when performing selection. Providing the correct solution in the prompt yields a relative improvement of 6.4% in alignment with human-authored distractors, highlighting the critical role of anchoring distractor generation to the correct solution. Together, our findings offer an interpretable view of how LLMs model incorrect student reasoning.

Despite rapid progress in autonomous web agents, human involvement remains essential for shaping preferences and correcting agent behavior as tasks unfold. However, current agentic systems lack a principled understanding of when and why humans intervene, often proceeding autonomously past critical decision points or requesting unnecessary confirmation. In this work, we introduce the task of modeling human intervention to support collaborative web task execution. We collect CowCorpus, a dataset of 400 real-user web navigation trajectories containing over 4,200 interleaved human and agent actions. We identify four distinct patterns of user interaction with agents -- hands-off supervision, hands-on oversight, collaborative task-solving, and full user takeover. Leveraging these insights, we train language models (LMs) to anticipate when users are likely to intervene based on their interaction styles, yielding a 61.4-63.4% improvement in intervention prediction accuracy over base LMs. Finally, we deploy these intervention-aware models in live web navigation agents and evaluate them in a user study, finding a 36.8% increase in user-rated agent usefulness. Together, our results show structured modeling of human intervention leads to more adaptive, collaborative agents.

Consumers' engagement with stories is shaped by their expectations about what will happen next, yet modeling these forward-looking beliefs over unstructured narrative content has remained challenging. We develop a framework that uses large language models to approximate consumers' story expectations. Our method generates multiple imagined story continuations from a pre-trained LLM and extracts interpretable, theory-motivated features from these continuations, such as emotion and narrative path features. We propose two complementary validation procedures suited to different data availability: a survey-based approach that compares LLM-derived expectations to human-reported beliefs, and a rational-expectations approach that compares them to actual story outcomes. Applying the framework to both survey data collected in a controlled lab setting and observational data from an online reading platform, we find that LLM-derived expectations correlate with human-reported beliefs as well as actual story continuations along all features studied. In both settings, forward-looking expectations are associated with reader engagement above and beyond features of the content already consumed. Our framework provides a scalable method for modeling consumer beliefs about narrative content, with implications for content creation, platform strategy, and the study of narrative media.

Recent advances in user modeling make it feasible to conduct open-ended inference over a person's everyday computer use. Despite longstanding visions of systems that deeply understand our actions and the purposes they serve in our lives, existing systems only capture what a person is doing in the moment, not why they are doing it, limiting these systems to surface-level support. We introduce striving co-creation, a process for inferring broader life goals from unstructured observations of computer use. Grounded in Activity Theory and Emmons' personal strivings framework, our system progressively constructs a hierarchical representation of a person's activities. Strivings are, however, difficult to fully resolve from observation alone, as the same action can be driven by many different goals. Our system therefore supports an editing interface that gives people agency over how they are understood by the system, feeding their corrections back into subsequent rounds of striving induction. In a week-long field deployment (N=14), we find that our co-creation process produces strivings that participants recognize as representative of their long-term goals and gives them greater agency than baseline methods.