cs.AIMar 21, 2026

Position: Multi-Agent Algorithmic Care Systems Demand Contestability for Trustworthy AI

Authors: Truong Thanh Hung Nguyen, Hélène Fournier, Piper Jackson, Makoto Itoh, Shannon Freeman, Rene Richard, Hung Cao

Organizations: Analytics Everywhere Lab, University of New Brunswick, Canada · National Research Council Canada, Canada · Thompson Rivers University, Canada · ISB Corporation, Japan · University of Northern British Columbia, Canada

Abstract

Multi-agent systems (MAS) are increasingly used in healthcare to support complex decision-making through collaboration among specialized agents. Because these systems act as collective decision-makers, they raise challenges for trust, accountability, and human oversight. Existing approaches to trustworthy AI largely rely on explainability, but explainability alone is insufficient in multi-agent settings, as it does not enable care partners to challenge or correct system outputs. To address this limitation, Contestable AI (CAI) characterizes systems that support effective human challenge throughout the decision-making lifecycle by providing transparency, structured opportunities for intervention, and mechanisms for review, correction, or override. This position paper argues that contestability is a necessary design requirement for trustworthy multi-agent algorithmic care systems. We identify key limitations in current MAS and Explainable AI (XAI) research and present a human-in-the-loop framework that integrates structured argumentation and role-based contestation to preserve human agency, clinical responsibility, and trust in high-stakes care contexts.

Figures & tables

Appendix figures & tables1 asset

Supplementary material from the paper’s appendix.

Appendix

Explore similar work

CardsList
  1. Designing for Accountable Agents: a Viewpoint

    Apr 8, 2026Stephen Cranefield, Nir OrenAI AccountabilityMulti-Agent Systems

  2. CoPlan: A Trustworthy Co-Intelligence Interface for Care Planning through Role-Based Contestable Argument Graphs

    Aug 5, 2026Hung Truong Thanh Nguyen, Hélène Fournier, Piper Jackson +4Human-in-the-Loop AIHuman-AI Collaboration

  3. Agents that Matter: Optimizing Multi-Agent LLMs via Removal-Based Attribution

    May 26, 2026Mingyu Lu, Yushan Huang, Chris Lin +1Multi-Agent System OptimizationCooperative Game Theory