Learning social norms enhances compatibility in dynamic human-AI coordination
Authors: Yi Yang, Siyuan Liu, Xin Gao, Huamu Sun, Chao Liu, Qing Zhou, Bingbing Nie
Abstract
Humans continuously coordinate with others in dynamic interactions, often through implicit, hard-to-quantify social norms that act as shared tacit expectations among interacting agents. As AI agents, including large language models (LLMs), become embedded in daily life, they increasingly participate in such interactions and reshape social interaction structures. Yet they often fail to coordinate with humans in an effective, considerate, and natural manner. We hypothesize that this gap arises because existing approaches align model behavior with human demonstrations without explicitly quantifying the underlying norms that generate such behavior. We selected pedestrian-vehicle interaction as a representative dynamic interaction and developed a simplified experimental platform that captures its key interactive features. From 3,456 dynamic human interactions collected via this platform, we identified three principles underlying human social norms: outcome predictability, value alignment, and advantage awareness. Incorporating these principles into AI agents significantly improves human-AI coordination. In the closed-loop interaction task with humans, the social-norm-informed LLM achieved a nearly fourfold higher total score than the baseline strategy and outperformed human-human interactions by 43%. These findings indicate that formalizing tacit social norms into explicit, quantifiable principles can enable AI agents to achieve mutually beneficial coordination in dynamic interactions, supporting their more natural integration into human society.
To safely interact with humans, AI agents must both know our norms and consider them during planning. However, such norm-guided planning has been less explored, only within communities of artificial agents, and has ignored the dynamic nature of norms. This paper instead presents an approach to guiding planning with dynamically changing norms in a human-AI setting. We contribute a defeasible calculus for resolving normative conflicts and an approach to using such dynamically changing norms as guard rails on plans. We theoretically demonstrate our approach with formal proofs and empirically with an AI agent, SocialBot, on a natural language dialogue task.
Taylor Olson, Roberto Salas-Damian, Kenneth D. Forbus
Current alignment approaches typically focus on emulating human behavior using static representations of human preferences, failing to capture the dynamic, context-dependent nature of real-world human-AI interactions. In this paper, we argue for a shift from static and emulative to interactive and complementary alignment, where preferences emerge through interaction and alignment is defined not by satisfying preferences alone. We first formalize this gap by contrasting existing alignment with a trajectory-level view in which human and model behavior co-evolve over time. Because these interaction dynamics have not been adequately captured within existing ML formulations, we ground this perspective in insights from an interdisciplinary workshop. We draw on lessons from social-science accounts of human-human collaboration and then argue that human-AI systems amplify these dynamics, introducing new asymmetries that make reasoning about uncertainty harder and introduce new coordination challenges. Based on these lessons and new challenges, we conclude by outlining a research agenda for developing AI systems that align with humans in interaction, requiring an interdisciplinary synthesis of machine learning and the social and decision sciences.
Valerie Chen, Cleotilde Gonzalez, Anita Williams Woolley +4
As Large Language Models (LLMs) evolve into interactive agents, understanding their behavioral alignment within human social dynamics becomes essential. While behavioral game theory offers a framework to study these interactions, previous work has predominantly relied on outcome-based metrics such as average scores. This focus overlooks the mechanisms that facilitate sustainable cooperation, as identical scores can be derived from vastly different strategies. To bridge this gap, we introduce SODE (Social Dynamics Evaluation), a framework that evaluates LLM agents across three evolutionary dimensions: Direct Reciprocity for strategy adaptation, Indirect Reciprocity for reputation sensitivity, and Group Dynamics for cooperative resilience. Applying SODE reveals systematic divergences: instruction-tuned models often exhibit "passive compliance" that renders them vulnerable to exploitation, while reasoning models prioritize short-horizon optimization, destabilizing long-term cooperation. Notably, we demonstrate that a "long-horizon framing" can unlock reciprocal capabilities in reasoning models. Thus, SODE offers a systematic, mechanism-grounded benchmark for aligning AI agents with complex human social dynamics.