Recommender Systems

Graph-based multi-task learning at billion-scale presents a significant challenge, as different tasks correspond to distinct billion-scale graphs. Traditional multi-task learning methods often neglect these graph structures, relying solely on individual user and item embeddings. However, disregarding graph structures overlooks substantial potential for improving performance. In this paper, we introduce the Macro Graph of Experts (MGOE) framework, the first approach capable of leveraging macro graph embeddings to capture task-specific macro features while modeling the correlations between task-specific experts. Specifically, we propose the concept of a Macro Graph Bottom, which, for the first time, enables multi-task learning models to incorporate graph information effectively. We design the Macro Prediction Tower to dynamically integrate macro knowledge across tasks. MGOE has been deployed at scale, powering multi-task learning for a leading billion-scale recommender system, Alibaba. Extensive offline experiments conducted on three public benchmark datasets demonstrate its superiority over state-of-the-art multi-task learning methods, establishing MGOE as a breakthrough in multi-task graph-based recommendation. Furthermore, online A/B tests confirm the superiority of MGOE in billion-scale recommender systems.

Conversational Recommender Systems (CRS) powered by Large Language Models (LLMs) enable users to articulate explicit and dynamic preferences, overcoming the limitations of fixed templates. However, despite their superior semantic proficiency, LLMs have not yet achieved corresponding improvements in recommendation accuracy. This discrepancy arises from a fundamental representation gap: while LLMs operate within a semantic space, they lack the behavioral grounding needed to encode user behavioral patterns, such as item co-occurrences, which are crucial for accurate recommendations. To address this, we propose a model-agnostic Variational EM Framework for Bridging Semantics and Behavior in LLM-based Conversational Recommendation (LatentCRS). Based on the observation that dialogue and interactions reflect the same latent intent, LatentCRS uses a variational expectation-maximization (EM) procedure, where user intent connects semantic representations with behavioral patterns. Extensive experiments on real-world datasets demonstrate that LatentCRS effectively bridges the representation gap and outperforms baselines.

Increasingly, recommender systems are tasked with improving users' long-term satisfaction. In this context, we study a content exploration task, which we formalize as a bandit problem with delayed rewards. There is an apparent trade-off in choosing the learning signal: waiting for the full reward to become available might take several weeks, slowing the rate of learning, whereas using short-term proxy rewards reflects the actual long-term goal only imperfectly. First, we develop a predictive model of delayed rewards that incorporates all information obtained to date. Rewards as well as shorter-term surrogate outcomes are combined through a Bayesian filter to obtain a probabilistic belief. Second, we devise a bandit algorithm that quickly learns to identify content aligned with long-term success using this new predictive model. We prove a regret bound for our algorithm that depends on the Value of Progressive Feedback, an information-theoretic metric that captures the quality of short-term leading indicators that are observed prior to the long-term reward. We apply our approach to a podcast recommendation problem, where we seek to recommend shows that users engage with repeatedly over two months. We empirically validate that our approach significantly outperforms methods that optimize for short-term proxies or rely solely on delayed rewards, as demonstrated by an A/B test in a recommendation system that serves hundreds of millions of users.

Knowledge graphs have proven successful in integrating heterogeneous data across various domains. However, there remains a noticeable dearth of research on their seamless integration among heterogeneous recommender systems, despite knowledge graph-based recommender systems garnering extensive research attention. This study aims to fill this gap by proposing RecKG, a standardized knowledge graph for recommender systems. RecKG ensures the consistent representation of entities across different datasets, accommodating diverse attribute types for effective data integration. Through a meticulous examination of various recommender system datasets, we select attributes for RecKG, ensuring standardized formatting through consistent naming conventions. By these characteristics, RecKG can seamlessly integrate heterogeneous data sources, enabling the discovery of additional semantic information within the integrated knowledge graph. We apply RecKG to standardize real-world datasets, subsequently developing an application for RecKG using a graph database. Finally, we validate RecKG's achievement in interoperability through a qualitative evaluation between RecKG and other studies.

Recommender systems are widely used in the digital landscape to match users with content fitting their preferences. However, growing concerns about fake accounts, strategic manipulation, and other deceptive online behavior place increasing pressure on the reliability of these systems. A common statistical approach behind recommender systems is so-called matrix completion, which predicts how users would rate items they have not yet consumed based on patterns in observed ratings. Realistically applying matrix completion methods requires jointly addressing several overlooked challenges: (i) ratings on discrete scales (such as 1--5 stars); (ii) the presence of malicious users who deliberately manipulate the system to their advantage through fake profiles; (iii) ratings missing not at random since users are more likely to consume items they expect to like; and (iv) fostering transparency, reproducibility, and stability. We jointly address these challenges by proposing a novel method, Robust Discrete Matrix Completion (RDMC), designed to capture the key characteristics of sparse rating data while remaining reliable in the presence of manipulation. We evaluate RDMC through two case studies and carefully designed simulation experiments. Our work thereby offers a statistically-sound blueprint for future studies on how to evaluate recommender systems under realistic scenarios.

Retrieval models for recommendation need to account for outcomes such as watch time while searching large item corpora efficiently. We present the Controllable Retrieval Model (CRM), an outcome-conditioned retrieval framework that adds watch time as an input to the user tower. During training, CRM learns to predict the next item given its observed watch time; at inference, we supply a desired watch time to steer retrieval without retraining. The item tower is independent of the condition, so item embeddings can still be precomputed and indexed for approximate nearest neighbor (ANN) search. We implement CRM as both a DNN-based two-tower model and a Decision Transformer. The Transformer interleaves item tokens with watch-time-to-go condition tokens, using the target watch time as a numerical prompt for next-item prediction. For each online request, we choose between the average and maximum watch times in the user's recent history as the condition. CRM is deployed in Kuaishou's short-video recommendation system, which serves over 400 million users. Online A/B tests show video watch time improvements of 0.372% in Kuaishou and 0.457% in Kuaishou Lite.

Large language models (LLMs) have demonstrated prominent reasoning capabilities in recommendation tasks by transforming them into text-generation tasks. However, existing approaches either disregard or ineffectively model the user-item high-order interactions. To this end, this paper presents an enhanced LLM-based recommender (ELMRec). We enhance whole-word embeddings to substantially enhance LLMs' interpretation of graph-constructed interactions for recommendations, without requiring graph pre-training. This finding may inspire endeavors to incorporate rich knowledge graphs into LLM-based recommenders via whole-word embedding. We also found that LLMs often recommend items based on users' earlier interactions rather than recent ones, and present a reranking solution. Our ELMRec outperforms state-of-the-art (SOTA) methods in both direct and sequential recommendations.

Bundle recommendation ranks sets of related items rather than isolated items. Its central challenge is to connect user preferences, item interactions, and bundle composition without losing the signals needed to rank bundles. We propose Hypergraph-Enhanced Dual Convolutional Neural Network (HED), which constructs a complete hypergraph containing user--bundle, user--item, and bundle--item interactions together with intra-user and intra-bundle relations. HED couples complete-hypergraph propagation with a user--bundle branch, allowing item-aware higher-order context to inform ranking while preserving recommendation-specific signals. On NetEase, HED-128 improves over the strongest baseline by 5.04--6.97% across the six reported metrics; on Youshu, HED-64 improves by 1.87--4.56%. Ablation results support the contributions of both the user--bundle branch and intra-type relations, and sensitivity analyses identify stable operating ranges for the main hyperparameters. We further quantify the computational trade-off of the complete hypergraph, including its memory cost. The evidence supports HED on the two evaluated bundle-recommendation datasets while making its resource limitations explicit. Code and datasets will be made available upon publication.

Recently, the fast development of Large Language Models (LLMs) such as ChatGPT has significantly advanced NLP tasks by enhancing the capabilities of conversational models. However, the application of LLMs in the recommendation domain has not been thoroughly investigated. To bridge this gap, we propose LLMRec, a LLM-based recommender system designed for benchmarking LLMs on various recommendation tasks. Specifically, we benchmark several popular off-the-shelf LLMs, such as ChatGPT, LLaMA, ChatGLM, on five recommendation tasks, including rating prediction, sequential recommendation, direct recommendation, explanation generation, and review summarization. Furthermore, we investigate the effectiveness of supervised finetuning to improve LLMs' instruction compliance ability. The benchmark results indicate that LLMs displayed only moderate proficiency in accuracy-based tasks such as sequential and direct recommendation. However, they demonstrated comparable performance to state-of-the-art methods in explainability-based tasks. We also conduct qualitative evaluations to further evaluate the quality of contents generated by different models, and the results show that LLMs can truly understand the provided information and generate clearer and more reasonable results. We aspire that this benchmark will serve as an inspiration for researchers to delve deeper into the potential of LLMs in enhancing recommendation performance. Our codes, processed data and benchmark results are available at https://github.com/williamliujl/LLMRec.

Reliability measures associated with the prediction of the machine learning models are critical to strengthening user confidence in artificial intelligence. Therefore, those models that provide not only predictions, but also reliability, enjoy greater popularity. In the field of recommender systems, reliability is crucial, since users tend to prefer those recommendations that are sure to interest them, that is, high predictions with high reliabilities. In this paper, we propose Restricted Bernoulli Matrix Factorization (ResBeMF), a new algorithm aimed at enhancing the performance of classification-based collaborative filtering. This model is based on a collection of restricted matrix factorizations that jointly generate, for each user-item pair, a full probability distribution over the possible rating scores. To prove its effectiveness, the proposed model has been compared to other existing solutions in the literature in terms of prediction quality (Mean Absolute Error and accuracy scores), prediction quantity (coverage score) and recommendation quality (Mean Average Precision score). The experimental results demonstrate that the proposed model provides a good balance in terms of the quality measures used compared to other recommendation models.

Recent advances in large language models (LLMs) have made natural language interfaces (NLIs) widely accessible for data exploration, yet analysts who have a broad analytical objective still face the challenge of decomposing it into effective step-by-step queries, especially over unfamiliar, multi-table relational databases. Rather than generating high-level analytical agendas, we investigate how to augment an NLI with semantic- and context-aware next-step query recommendations that act as analytical scaffolding for relational database exploration. Our approach goes beyond interestingness-only methods by jointly integrating semantic relevance, data interestingness, and context coherence to guide exploration toward coherent, topic-focused analyses and potentially insightful subsets. We evaluate QRec-NLI with NL2SQL benchmarking, LLM-enhanced description validation, agentic comparisons against interestingness-only and LLM-based prompting baselines, and a 12-participant user study. In the agentic comparison, QRec-NLI yields more topically relevant and locally coherent query sequences than both baselines. In the user study against the interestingness-only baseline, it receives stronger ratings for insight-generation support and decision support.