Large Language Model Few-Shot Prompting with Dilemma Training Outperforms Human Surrogates in Predicting Patient Preferences
Authors: Natasha Ureyang, Sebastian Porsdam Mann, Yuxin Liu, Zuriel Hassirim, Melanie Almonte, Wenhao Chen, Joyce Ng, Thant Nay Lin, Aung Thiha, Gerald CH Koh, Brian David Earp, Pin Sym Foong
Organizations: Telehealth Core, National University of Singapore Singapore, Singapore · Centre for Advanced Studies in Bioscience Innovation Law, Faculty of Law University of Copenhagen Copenhagen, Denmark · Centre for Biomedical Ethics, National University of Singapore Singapore, Singapore · Imperial College London, Epidemiology and Biostatistics, School of Public Health London, United Kingdom
In serious illness, human surrogates often struggle to accurately predict patient preferences (68% accuracy), causing decision conflict. Personalized Patient Preference Predictor (P4) agents offer a potential solution, but prior prototypes treat values as static ratings, ignoring the contextual, situation-dependent nature of medical choices. Grounded in the 'logic of care', we present P4-DT (Dilemma Training), a P4 agent that constructs a patient decision policy by engaging users with varied medical dilemmas, eliciting individual preference reasoning through bi-directional training. In a study with 12 patient-surrogate dyads, P4-DT predicted patient treatment choices with 81.7% accuracy, significantly exceeding chance (OR = 5.61 [2.03, 15.51], p < .001) and outperforming both unassisted surrogates (55.0%; OR = 3.67 [1.59, 8.47], p = .002) and surrogates assisted by P4-DT (61.7%). Comparative prompt analyses showed that incorporating contextual scenario decisions and open-ended text improved accuracy by 15.0 percentage points over initial values ratings alone. We discuss implications for further testing and designing of context-aware AI agents that embody richer human experience to partner in complex decision-making.
Figures & tables
Figure 1. Accuracy of predicted patient preferences: P4-DT (AI agent), TO (human surrogate), and TO + P4-DT (human surrogate with P4-DT asisstance). On average, P4-DT predicted patient preferences with 81.7% accuracy compared to 55.0% for TO and 61.7% for P4-DT
Figure 2. Prompt variations Prompt variations
Appendix figures & tables3 assets
Supplementary material from the paper’s appendix.
Appendix
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Figure 3. Breakdown of accuracy for each participant dyad . A comparison between the prediction accuracy of P4-DT (AI agent), TO (human surrogate), and TO + P4-DT (human surrogate with P4-DT asisstance) across 12 participant dyads (SS1–SS12), ranked by descending P4-DT accuracy. On average, P4-DT predicted patient preferences with 81.7% accuracy compared to 55.0% for TO. P4-DT outperformed TO in 7 of 12 dyads, matched TO in 4 dyads, and was outperformed by TO only once.
In clinical systems built from several large language model (LLM) agents, one agent often chairs the discussion and makes the final decision. Whether the chair's persona prompt changes that decision, or the agreement between repeated runs that some systems treat as reliability, has not been tested with the case held constant. We ask whether the persona changes the decision or only its timing, how it affects agreement between runs, and which behaviors appear when the prompt describes only personality traits. A simulated department of seven agents discussed 20 published cases of degenerative cervical myelopathy, with the case reports replayed unchanged in every run. Only the prompts of the chair and its deputy changed (no persona, or a consultative, autocratic or avoidant one), written either as rules of conduct or as personality traits. With personas written as rules, the chair chose to operate now in 93% of runs when autocratic and in 2% when avoidant, against 57% without a persona. Surgery was still planned in nearly all decisions, so the personas mainly changed whether to operate now or after more tests. These effects held with a second model and reworded prompts. The autocratic and avoidant personas made the three runs of a case agree more often, but only about as often as chance predicts, and Fleiss κ did not rise. Prompts that described only personality traits kept more than half of the autocratic and avoidant effects on operating now. They reproduced quick decisions, delays and extra tests, but not ignoring red flags, dropping backup plans or passing the decision to the family. Studies should report and vary the chair's persona as they do the model, and correct agreement between runs for chance before calling it reliability.
Yitong Bai, Chengyi Zhang, Ziyang Wang
Columbia University · Swansea University · Aston University
Patient-facing medical LLMs and agents increasingly answer symptom questions before clinician contact, where the key safety question is what action the user should take next. We introduce CARE-Bench, a source-grounded benchmark that evaluates sequential patient-facing triage as a four-label per-turn current-action task. CARE-Bench contains 500 cases and 1,059 evaluated patient-disclosure prefixes reconstructed from medical dialogue, consultation, and follow-up-question sources. We evaluate 11 models on 269 held-out rounds under unprompted and minimally prompted open-ended protocols, using a fixed GPT-5.5 mapper to code each response into the four-label action space. Unprompted macro-F1 remains low, ranging from 31.2 to 50.4. Prompting improves 10 of 11 models, with prompted macro-F1 ranging from 46.9 to 63.4, but substantial threshold errors remain. Prompted models often recommend care before needed clarification is obtained; when the correct action was to ask for more information, only 33.5% of prompted outputs preserved the step. The persistence of these errors after prompting suggests that patient-facing triage is not a simple prompting problem and supports explicit evaluation of action timing before deployment.
Yining Hua, Hongbin Na, Cyrus Ayubcha
1Harvard University · University of Technology Sydney
Large language models applied to clinical prediction exhibit case-level heterogeneity: simple cases yield consistent outputs, while complex cases produce divergent predictions under minor prompt changes. Existing single-agent strategies sample from one role-conditioned distribution, and multi-agent frameworks use fixed roles with flat majority voting, discarding the diagnostic signal in disagreement. We propose CAMP (Case-Adaptive Multi-agent Panel), where an attending-physician agent dynamically assembles a specialist panel tailored to each case's diagnostic uncertainty. Each specialist evaluates candidates via three-valued voting (KEEP/REFUSE/NEUTRAL), enabling principled abstention outside one's expertise. A hybrid router directs each diagnosis through strong consensus, fallback to the attending physician's judgment, or evidence-based arbitration that weighs argument quality over vote counts. On diagnostic prediction and brief hospital course generation from MIMIC-IV across four LLM backbones, CAMP consistently outperforms strong baselines while consuming fewer tokens than most competing multi-agent methods, with voting records and arbitration traces offering transparent decision audits.
Yuxing Lu, Yushuhong Lin, Jason Zhang
Georgia Institute of Technology · Peking University