Cold-Start Recommendation

Many recommender services repeatedly encounter cold-start cohorts, where new users arrive with little or no interaction history. This creates two challenges: learning user preferences quickly from limited feedback and sustaining useful recommendations when each user has a finite catalog that can become repetitive or depleted over time. We propose CohortMix-TS, a warm-started mixture bandit that learns latent user groups from earlier cohorts and uses available metadata to construct group-informed priors for new users. Starting from these fixed priors, the model personalizes independently as feedback from each user becomes available. Session slates combine Thompson sampling with diversity and inventory-depletion controls. We evaluate CohortMix-TS through simulation, semi-synthetic experiments, and a 25-day randomized in-the-wild deployment with 713 registered participants in a Campus Games quiz application. Our evaluations show that cross-cohort transfer improves early recommendation quality and user-level regret, while inventory-aware slate construction helps prevent premature exhaustion of preferred items. In the field deployment, treatment users also showed a larger early-to-late change in correctness than users receiving random recommendations. Together, these results show how warm-start transfer and inventory-aware recommendations can support personalization for short-lived, repeatedly cold-starting cohorts.

Music recommendation relies primarily on two signals: user-item interactions, which fail in the cold-start regime, and intrinsic musical content, available for any recording. We argue that a third, largely untapped signal is both richer and more principled: critical adjacency, the pairwise relation established when an expert critic explicitly links two artists in long-form prose. It encodes deliberate judgments about which artists belong together. Prior work established its internal validity, showing it recovers coherent, interpretable communities and can match collaborative filtering in user-satisfaction simulations, with no user data. What has been missing is external validation: whether this critic-sourced relation is grounded in the music itself versus sociological context. We test it against acoustic content, reframing the question as one of construct validity. Representing artists as empirical distributions over 80 low-level Essentia acoustic descriptors and modeling pairwise proximity via marginal optimal-transport (Wasserstein) distances, we evaluate how far critical adjacency is sonically recoverable under a cold-start, artist-disjoint split. Our ensemble recovers these edges at out-of-sample AUC of 0.767 (95% CI 0.761-0.775). Recoverability rises monotonically with critical consensus, reaching 0.865 on multi-source attested edges. Stratified evaluations align with sociological models of genre: tightly bounded, scene-based genres show higher recoverability than broad industry umbrella terms. Critical discourse is thus a rich source of information for recommendation, decomposing into a reproducible "sonic core" and a "sociological remainder" driven by narrative positioning, subcultural context, and canonical placement. The work offers both a scalable cold-start discovery mechanism and a sociologically grounded approach to MIR and MRS research.

Multi-armed bandit algorithms, especially Thompson sampling, are widely used in online recommendation. Despite their ability to adapt from online feedback, these methods often suffer from cold-start limitations when newly introduced arms have little or no interaction history. In our setting, the candidate arms are user-generated textual comments, whose semantic content can reveal a title's appeal before sufficient interaction feedback is available. We therefore use large language models (LLMs) to extract semantic signals from comment text and convert them into informative Bayesian priors that warm-start Thompson sampling under sparse early-stage feedback. To account for aggregate segment-level differences in response patterns, we maintain and update posteriors separately for each gender-age segment. In a real-world online A/B/C test, we compare a uniform prior with two LLM-based designs: a Gender Prior for demographic-affinity cues and a Content Prior for title-specific identity cues. The results show that LLM-based priors are most beneficial in sparse-feedback regimes -- with the largest gains emerging once a small amount of interaction evidence has accumulated -- and that prior design leads to distinct funnel-level effects. We further analyze prior-reward alignment and demographic heterogeneity, finding that click-oriented alignment is strongest for the Gender Prior and that treatment effects vary substantially across demographic segments. These findings suggest that LLM-derived priors can serve as a practical warm-start mechanism for text-rich bandit recommendation, while also revealing deployment trade-offs.

Algorithmic news personalization in regional markets often fails because modern deep learning models require massive interaction data while real-world news has a short Time-to-Live (TTL < 48 h) and shallow article pools. This structural item cold-start deprives collaborative filtering of the data needed for robust modeling. This paper presents Project Kairos, a framework that bridges this data scarcity through a contextual online learning approach (LinUCB). To ensure numerical integrity for continuous operation, Kairos replaces error-prone Sherman-Morrison inversions with direct rank-1 updates of Cholesky factors. This preserves the positive definiteness of the covariance matrix even under ill-conditioned data scenarios. Simultaneously, Matryoshka Representation Learning (MRL) integration addresses inference latency. Empirical evaluations based on the Tagesschau API demonstrate that exploiting semantic redundancy in the feature space achieves a 4.85-fold efficiency gain without significantly compromising ranking precision. Kairos thus provides a blueprint for high-performance recommendation systems in resource- and data-constrained environments.

In this paper, we propose a new solution for addressing the content cold-start problem in industry-scale search and recommender systems. Compared to prior approaches, we have made the following new contributions: 1) our solution spans the entire multi-stage funnel and generalizes well for both search and recommendation surfaces, 2) our solution reduces bias favoring existing content, allowing more accurate model prediction across content types and reducing short-term tradeoffs associated with high volumes of explicit content exploration, 3) our solution is evaluated with a scalable measurement framework that enables fast short-term experimentation while validating long-term impact. We have iteratively built and successfully deployed this new system at Pinterest in the past two years and observed significant improvements in fresh content exploration, overall user engagement, and content ecosystem health.

Semantic-ID-based generative recommendation represents items as sequences of shared semantic tokens, enabling token recombination beyond isolated item IDs. However, closed-world recombination does not necessarily imply temporal open-token cold-start induction, where new items enter the item catalog with unseen atomic tokens or weakly supported SID paths. In this work, we revisit SID-based generative recommendation under an absolute-time temporal protocol that separates seen and unseen targets and diagnoses the cold item reachability at the token level. Through seen/unseen-hit analysis, coldness taxonomy, and oracle-prefix probing, we show that current SID-based models can occasionally reach future items supported by observed tokens and prefixes, but struggle with unseen atomic tokens and unsupported SID paths. We further explain this boundary by interpreting SID generation as hierarchical semantic bucketing: early tokens select coarse semantic regions, while later tokens refine item-specific paths. These findings show that SID generation is compositional but not fully open-ended, and suggest future directions in more independent SID spaces, scoring-based interfaces, and dynamic textual context.

New-user cold-start is a critical bottleneck for e-commerce platforms: predicting user lifetime value (LTV) and conversion rate (CVR) for users with sparse interaction history. Two prior directions -- LLM-based semantic augmentation and learning using privileged information (LUPI) -- each face a key limitation. First, LLM augmentation produces unstructured rationales that are noisy and hard to operationalize in production. Second, naive student-teacher distillation can be brittle due to an information gap between the privileged teacher and the sparse student; moreover, this gap is heterogeneous across users. We propose SemRaD, a Semantic Reasoning-aware Distillation framework addressing both limitations. First, a Structured Semantic Reasoning Pipeline replaces free-form rationales with a structured schema built via a discover-curate-audit workflow, producing per user a Densified Semantic Profile (consumed by the deployed student via a Semantic-Gated Encoder that focuses on the most informative dimensions) and a Hindsight Distillation Target reconciled from pre- and post-conversion reasoning (used only at training). Second, to bridge this gap and handle its heterogeneity, a Hindsight-Aware Distillation Network transfers privileged knowledge via the hindsight target, with Distillation Experts improving transfer under per-user variability. On a large-scale industrial dataset, SemRaD lifts +1.9% LTV (Gini) and +1.0% CVR (AUROC) over a production-grade base; a four-week online A/B at Keeta confirms +1.0% LTV / +0.43% CVR. SemRaD also matches the production system's LTV using only 9% of the training data while improving CVR by 0.8%.

Recommender-system research for Vietnamese remains limited by the absence of a public, well-documented hotel interaction resource. Building such a resource is challenging for three reasons: cross-platform hotel names must be reconciled before interactions are comparable; quality must be audited with reproducible metrics rather than ad hoc cleaning; and public release must preserve privacy while remaining benchmarkable under realistic cold-start conditions. We introduce ViHoRec, a quality-controlled Vietnamese hotel recommendation dataset of 18{,}267 interactions between 6{,}832 users and 560 hotels, crawled from Booking.com, Traveloka, and Ivivu. Our contributions are: (i) a reproducible construction pipeline with cross-platform entity resolution and quantitative quality control; (ii) a privacy-preserving release with HMAC pseudonyms; and (iii) a public cold-start benchmark with temporal leave-last-one-out split, data-centric ablations, and dependency-free baselines. On the public split, learned models degrade sharply for users with short histories (BPR-MF Recall@10: 0.065 vs. 0.120), while UserKNN remains strongest overall, establishing ViHoRec as a sparse, cold-start-dominated testbed for low-resource recommendation. All data are publicly available at https://github.com/MinhNguyenDS/ViHoRec.

Personalization in two-sided marketplaces relies heavily on user-level features, yet for platforms with infrequent, high-consideration purchases, a large fraction of users lack sufficient history for effective recommendation, spanning both paid and organic channels. At Airbnb, a substantial share of search requests comes from logged-out or first-time users, with this challenge especially pronounced on paid-channel landing pages, leaving traditional user-level features unavailable for a large fraction of traffic. Privacy regulations and increasing restrictions on third-party cookies further limit identifier-based tracking for non-essential use cases. This paper introduces Proximity Features, a privacy-compliant feature system that groups users by geographic proximity using geo-IP data and an adaptive clustering algorithm, producing aggregated user-level signals for groups of approximately 1,000 nearby users without requiring a persistent individual identifier at inference time. Privacy is preserved by design: the pipeline operates on consented, aggregated data only within consent-gated privacy controls. The system is deployed in production at Airbnb, serving multiple surfaces including marketing landing pages and destination recommendation, with engagement emails integration under way. Online A/B experiments demonstrate statistically significant lifts in bookings, with the largest gains observed among users with absent or stale history.

Recommendation systems help users recommend relevant items from a large collection of choices. Present work on transformer-based sequential recommendation learns user preferences from interaction logs, but it mostly focuses on item identifiers and doesn't fully use the semantic meaning of items. This limitation becomes a major challenge in sparse and cold-start scenarios where historical interaction data is limited. To solve this problem, we introduce SISA-Rec (Semantically Integrated Sequential Recommendation), a transformer-based framework that embeds semantic context directly into sequential modeling. Our approach fuses item ID embeddings with BERT-based text embeddings via a gated fusion module, injects semantic similarity into the self-attention mechanism, and leverages an attention-based aggregation module to construct comprehensive user representations. Finally, a joint learning objective which combines Bayesian Personalized Ranking (BPR) and contrastive alignment loss, aligns the underlying behavioral and semantic spaces. Experiments were conducted on the two highly sparse Amazon Beauty and Amazon Toys & Games datasets, both having 99.93% sparsity. The results show that SISA-Rec outperforms state-of-the-art baseline models across all evaluation metrics. Compared with the BERT4Rec \cite{petrov2022systematic}, SISA-Rec improves HR@10 by 16.6% and NDCG@10 by 10.3% on Amazon Beauty, and HR@10 by 23.1% and NDCG@10 by 17.9% on Amazon Toys & Games. Cold-start analysis further shows that the proposed model achieves the largest improvements for users with limited interaction historical records. This showcases the value of semantic information when user behavior data is scarce. Overall, the results demonstrate that integrating semantic information into the attention mechanism leads to more accurate and reliable recommendations.

Large language models (LLMs) are increasingly used as rerankers in recommender systems, with the expectation that semantic understanding will help in cold-start and long-tail regimes. We test this assumption with a five-domain benchmark that explicitly separates reranking quality from retrieval coverage. In a positive-controlled regime where the gold item is guaranteed present, calibrated LLM rerankers fail to consistently outperform strong collaborative and content baselines under natural traffic, and within-family scaling from Qwen3-8B to Qwen3-32B narrows but does not close the gap on most domains. In a retrieval-realistic regime where the gold item is not injected, the bottleneck is more severe: standard single retrievers place the gold item in a 200-item pool only 4.6-22.9% of the time, largely because 32-91% of cold-start targets are brand-new items with no training interactions. We introduce LHF, a validation-trained learned hybrid fusion layer over a multi-retriever union pool, as a retrieval-side realizability baseline. LHF is the only combiner we test that beats every single retriever on all five domains and recovers 17-61% of oracle coverage headroom on content-rich domains, but only 5-7% on collaboratively strong domains. End-to-end experiments reveal the remaining mismatch: learned non-LLM ranking exploits the LHF pool, while prompt-level LLM reranking often degrades it. LLMs exhibit pockets of semantic cold-start advantage, especially in text-rich domains when the item is already present, but this advantage is largely unreachable in current retrieve-then-rerank pipelines. We release the benchmark protocol, splits, prompts, evaluation tooling, and archived reproducibility artifacts: data at https://doi.org/10.5281/zenodo.20991039 and code at https://doi.org/10.5281/zenodo.20993306.

Implicit feedback is widely used in recommender systems due to its accessibility and generality, yet it usually presents noisy samples (e.g., clickbait, position bias). Meanwhile, recommenders inevitably face the item cold-start problem due to the continuous influx of new items. We identify that cold items are more prone to noisy samples due to the aforementioned factors, and researchers often overlook the significance of denoising implicit feedback for cold items. Previous denoising studies usually identify noisy samples based on heuristic patterns, such as higher loss values, and mitigate noise through sample selection or re-weighting. However, these methods have limited adaptability and are ineffective in cold-start scenarios. To achieve denoising implicit feedback for cold-start recommendation, we propose a model-agnostic denoising method called DIF. First, user preferences for content remain stable, which allows us to infer pseudo-labels indicating whether a user is interested in a cold item through content-similar warm items. Furthermore, to improve pseudo-label accuracy, we model the confidence of pseudo-labels based on the content similarity between the cold item and warm items, and then aggregate multiple pseudo-labels for each sample. Finally, we explicitly estimate the uncertainty of the noisy sample label by considering its relative entropy and the cold-start status of the item, which adaptively guides the role of pseudo-labels to correct the noisy labels at the sample level. DIF's superiority is supported by both theoretical justification and extensive experiments on real-world datasets. The method has been deployed on a billion-user scale short video application Kuaishou and has significantly improved various commercial metrics within cold-start scenarios.

The digital commerce landscape is shifting from static, search-driven catalogs to dynamic, immersive video feeds. This transition introduces an ``extreme cold-start'' problem: unlike traditional items, new short-form videos lack the dense interaction history required for collaborative filtering. Furthermore, immersive feeds introduce strong position and duration biases that distort standard engagement signals. In this paper, we demonstrate the Video Candidate Generation (VCG) system, a scalable multimodal retrieval engine designed to solve these challenges in a large-scale e-commerce environment. By leveraging a domain-adapted vision-language model (based on CLIP), we map users and videos into a shared semantic space, enabling zero-shot retrieval based on visual content rather than behavioral history. We detail the system's architecture and present a rigorous evaluation comparing generative (LLM) vs. discriminative (CLIP) embeddings. Our results show that while generative models excel at attribute prediction, they suffer from embedding space collapse in retrieval tasks. Online A/B testing demonstrates that VCG effectively mitigates engagement biases, yielding a 50% uplift in deep video completion. To showcase the system's capabilities, we present an interactive demonstration featuring three bi-directional retrieval scenarios: Product-to-Video, Video-to-Product, and Zero-Shot Semantic Search.

Cold-start item recommendation remains a persistent challenge in real-world systems due to the absence of interaction histories. While prior models attempt to bridge this gap using item content features, they universally suffer from the \textbf{seesaw dilemma}: enhancing performance for cold items inevitably degrades performance for warm items, and vice versa. We identify that this dilemma stems from a fundamental \textbf{distributional disparity}: warm item embeddings occupy a complex behavioral manifold" shaped by rich interaction signals, whereas cold item embeddings are constrained to a semantic manifold" derived solely from auxiliary content. Existing methods often force a rigid mapping between these inconsistent spaces, causing the model to sacrifice the precision of warm representations to accommodate cold ones. To address this, we propose \textbf{DiffCold}, a diffusion-based generative model that unifies warm and cold representations. Unlike GANs or VAEs, DiffCold leverages conditional diffusion to reconstruct warm item embeddings from content, preserving the underlying manifold structure without degradation. We further tailor this paradigm with two specific designs: a \textbf{Retrieval-enhanced Aggregator} that initializes generation using semantically similar warm items to bypass inefficient noise, and a \textbf{Simulation-based Representation Alignment} module that enforces distribution consistency between generated and real embeddings via contrastive learning. Experiments on three benchmarks confirm that DiffCold resolves the seesaw dilemma, consistently outperforming state-of-the-art methods across all metrics.

In multi-vertical e-commerce platforms like DoorDash, relatively newer product verticals such as grocery and retail present a significant opportunity for personalization innovation. A key challenge lies in solving the "cold start" problem for users. This paper introduces a novel framework for enhancing recommendation quality by transferring knowledge from data-rich verticals (e.g., restaurants at DoorDash) to data-sparse ones. We leverage Large Language Models (LLMs) to perform generative inference, synthesizing sparse, high-dimensional features that encapsulate latent user affinities. Specifically, we employ a hierarchical Retrieval-Augmented Generation (RAG) pipeline to derive multi-level taxonomic features from user restaurant order histories and search queries. These generated features, encoding both long-term cross-vertical preferences and short-term intent, are integrated into a production Multi-Task Learning (MTL) ranking model. We demonstrate through extensive offline and online evaluation that this approach significantly improves personalization and engagement in emerging business verticals, effectively bridging the behavioral data gap.

Collaborative filtering and graph-based recommendation models are highly effective because they leverage observed user interactions, but this dependence creates a fundamental cold-start challenge when newly added content has no interaction history. In Tubi's production retrieval system, this challenge is further constrained by the serving interface: new content must be assigned a standalone embedding immediately, and the model must also produce device embeddings suitable for approximate nearest-neighbor retrieval. We address this setting by formulating cold-start recommendation as an inductive graph-completion problem on a temporal bipartite device-content graph. We propose Shallow-RHS, an asymmetric link-prediction architecture in which the left-hand side (LHS) device tower leverages temporally valid watch-history message passing to capture collaborative signals, while the right-hand side (RHS) content tower is intentionally shallow with respect to the graph and encodes content solely from intrinsic features. The RHS tower does not use ID-based embeddings, content-side subgraphs, neighbor aggregation, or interaction-derived representations, forcing the content encoder to map intrinsic features into a collaborative-filtering-aware embedding space. After training, the learned content encoder generates embeddings for both warm and newly ingested content, enabling implicit graph completion through retrieval of warm surrogate neighbors. We further extend the same representation-completion principle to device cold-start by constructing cohort-based embeddings from demographic features. Large-scale online experiments demonstrate consistent relative improvements in content cold-start engagement, promotion speed, impression acquisition, and device cold-start engagement.

Ranking in digital marketplaces is a dynamic exposure-allocation mechanism: displayed items shape discovery trajectories and success events logged by the platform to update future allocation policies. Modern ranking systems rely heavily on exposure-confounded signals (e.g. popularity estimates, CTR/CVR aggregates, and ID-based representation), because they are highly predictive under stationary demand. Yet this predictive power can become a learning shortcut: early access to exposure-dependent belief signals steers optimization toward over-reliance on them and away from exposure-independent merit signals (e.g., content-based competitiveness and semantic affinity). Consequently, the learned policy tends to entrench incumbents and degrade cold-start generalization and robustness under distribution shift. We propose Representation Curriculum (RC), a training-time intervention that temporally stages feature utilization. RC foregrounds content-based merit signals initially, then introduces exposure-dependent belief signals while anchoring the content pathway near the learned merit representation, curbing shortcut reliance on historical signals and mitigating gradient starvation on content signals. We formalize RC independently of task and hypothesis class and provide ranking-specific instantiations. In a Gaussian linear ridge setting, we derive closed-form solutions and sufficient conditions under which RC strictly reduces population risk on a cold-start target distribution, with a quantified Pareto tradeoff against source performance. Experiments on public learning-to-rank and recommendation benchmarks, and randomized online experiments in a large-scale e-commerce search system, show that RC measurably shifts reliance from historical belief signals toward content-based merit signals and yields consistent gains on cold populations with a controlled trade-off in head performance.

Modern recommender systems rely heavily on ID-based collaborative filtering: each item is represented by a unique ID embedding that accumulates collaborative signals from user interactions. Livestreaming recommendation, however, faces a unique challenge in this paradigm: a live room typically broadcasts for only tens of minutes, so its item ID remains poorly learned in a persistent cold-start state and ID-centric ranking models fail to generalize. We present FLUID, the first framework to fully retire the candidate-side item ID from a production-scale livestreaming ranker. FLUID introduces a cross-domain multimodal encoder, jointly trained on short videos and livestreams, to produce discrete hierarchical semantic codes, called LUCID, for content-based item characterization. To adapt the ranker to LUCID, FLUID further employs a staged warmup scheme: it first incorporates cold, slice-level LUCID as an independent token alongside the ID embedding, and then replaces the ID embedding with warm, room-level LUCID before online incremental training. Deployed on our industrial livestreaming recommenders with a cross-platform combined user base of over one billion globally, FLUID delivers significant online gains of +0.55% Quality Watch Duration, +2.05% Cold-Start Room Views, and +0.05% Active Hours.

New item growth is critical for maintaining a healthy ecosystem in large-scale e-commerce platforms. However, existing systems tend to prioritize presenting users with already popular items, a phenomenon often referred to as the "Matthew effect". In the context of search retrieval, current cold-start models suffer from the misalignment between training objectives and online business metrics, and they lack effective mechanisms to measure an item's growth potential. In this paper, we propose a Multi-Value-Aware retrieval framework tailored for e-commerce search, designed to better align with the cascaded online values across different stages of the search system while balancing immediate conversion and long-term item growth. Our framework GrowthGR consists of two key components: an Item Long-term Transaction Value Prediction (ItemLTV) module and a Multi-Value-Aware Generative Retrieval (MultiGR) module. First, in the ItemLTV module, we employ counterfactual inference to quantify the long-term value increment attributable to a single user interaction. Second, in the MultiGR module, building upon a semantic-ID-based generative retrieval architecture, we leverage structured samples with the search cascade signals and adopt a Multi-Value-Aware Policy Optimization (MoPO) training paradigm to align with multi-stage online values, while explicitly balancing short-term transactional value and long-term growth potential estimated by ItemLTV. We successfully deployed GrowthGR on Taobao's production platform, achieving a substantial 5.3% lift in new item GMV while delivering a non-trivial 0.3% gain in overall search GMV. Extensive online analysis and A/B testing demonstrate its positive impact on the overall ecosystem value.

Content-driven platforms such as Xiaohongshu often leverage click-through rate (CTR) prediction models for recommendation. However, these models depend heavily on item ID embeddings, which perform poorly in item cold-start settings. In this paper, we present IDProxy, a production-scale system developed at Xiaohongshu to address this challenge. IDProxy leverages multimodal large language models (MLLMs) to generate proxy embeddings from rich content signals, enabling CTR prediction for new items in the absence of usage data. Through a lightweight coarse-to-fine mechanism, these proxies are aligned with the ID embedding space and trained end-to-end with the ranking model, allowing seamless integration into production-facing pipelines. Extensive offline and online experiments demonstrate the effectiveness of the method, which has been deployed in 2025 in Xiaohongshu's Content Feed and Display Ads features, reaching hundreds of millions of users daily.