Business Process Automation

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Overview

Business process automation studies how to carry out and improve organizational workflows, from routine data entry to cross-department processes. Approaches include robotic process automation, rules and planning systems, process mining, BPMN models, and LLM agents that use APIs or graphical interfaces. Systems are evaluated in settings such as ERP operations, document processing, and workflow benchmarks that check policies, execution traces, and final application state. A central challenge is making automation reliable over long, multi-step tasks while preserving human oversight, compliance, and data security.

Latest papers

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39 papers4 papers in the last four weeks, down 33% on the four weeks before. 0.0% of all new papers.

  1. AssetForge: Asset-Augmented Task Synthesis for Business Automation Agents

    Oct 13, 2026Xiangrui Liu, Shuo Tang, Siheng ChenBusiness Process AutomationAI Agent Benchmarks

    Shanghai Jiao Tong University (sjtu.edu.cn)

  2. SkillHorizon: Constructing Long-Horizon Agent Tasks through Skill Composition

    Oct 10, 2026Yuxuan Liu, Zhaochen Su, Hangyu Guo +11Long-Horizon Agent TasksLong-Horizon Agent Evaluation

    The Hong Kong University of Science and Technology · Alibaba Group · Shanghai Jiao Tong University

  3. One Step at a Time: Trading LLM Autonomy for Process Predictability

    Oct 6, 2026Hans Schabert, Christoph PetersAI Agent AuditingBusiness Process Automation

    Amazon Web Services · University of the Bundeswehr Munich

  4. AI-Decision Checkpoints for AI-Augmented Business Process Management: Framework and Educational Instantiation

    Oct 5, 2026Amin JalaliBusiness Process Automation

    Department of Computer and Systems Sciences, Stockholm University, Stockholm, Sweden

  5. Governing the Edge: Automating Commercial Property and Casualty Insurance Underwriting via a Hybrid Local-Cloud Multi-Agent Framework

    Sep 26, 2026Vivek Kumar Singh, Gautam BhowmickBusiness Process AutomationAI Agent Governance

    Independent Researcher McKinney, TX, USA · Independent Researcher Chicago, IL, USA

  6. Spectra: A Rules-Driven LLM Pipeline for Automated KYC Document Processing

    Sep 21, 2026Miray Wahib, Ethan Tran, Rea Mourad +2Document Information ExtractionBusiness Process Automation

    Royal Bank of Canada

  7. AI Assisted Workflow Optimization and Automation

    Sep 13, 2026Zhen ZhongWorkflow AutomationBusiness Process Automation

    Senior Data Engineer, Graduate School of Arts & Sciences, Georgetown University, Washington, DC 20001, United States

  8. Comparative Framework Analysis for Enterprise Generative AI Applications: Chatbot, Automation, and Oracle-to-PostgreSQL Migration

    Sep 11, 2026Oleg Grynets, Olena Pochernina, Alona Seletska +4Agentic WorkflowsBusiness Process Automation

    EPAM Systems McLean, Virginia, USA · EPAM Systems Lviv, Ukraine · EPAM Systems Kyiv, Ukraine +1

  9. A Data-Driven Framework for Identifying and Prioritizing RPA Opportunities in Healthcare Processes

    Sep 8, 2026Maria Alejandra Gomez, Juan Manuel CastilloHealthcareBusiness Process Automation

    Maestría en Inteligencia Artificial, Universidad de La Salle, Bogotá, Colombia

  10. Planning and Scheduling Business Processes under Control-Flow Uncertainty: Extended Version

    Sep 4, 2026Michel Kunkler, Stefanie Rinderle-MaStochastic OptimizationChance-Constrained Optimization

    Technical University of Munich, Germany TUM School of Computation, Information, and Technology

  11. BPMN4CAI: A BPMN Extension for Modeling Dynamic Conversational AI

    Aug 27, 2026Björn-Lennart Eger, Daniel Rose, Barbara DinterBusiness Process ModelingConversational Agents

    Chemnitz University of Technology, Chair of Business Information Systems - Business Process and Information Management, Chemnitz, Germany

  12. Applying Anthropic Primitives at Large Enterprises: Harness Paradigm for Knowledge Work

    Aug 20, 2026George Juraj SalapaLLM Agent HarnessesLLM Agent Orchestration

    G.S. s.r.o., PwC Austria

  13. One Success Isn't Reliability: Thinkingbox, a Sandbox and Benchmark for Agents in Stateful Business Workflows

    Aug 20, 2026Zhuochun Li, Youngmin Ko, Ali Keramati +11Business Process AutomationAI Agent Benchmarks

    University of Pittsburgh · Northwestern University · University of California, Irvine +1

  14. ESCROW: Guarded and Dual-Objective Continual Maintenance for Agents in Policy-Governed Enterprise Workflows

    Aug 3, 2026Ruoqi Shu, Chen Dan, Xuhui Wang +4Continual Learning for LLM AgentsBusiness Process Automation

    BMO Financial Group

  15. APEX-Accounting

    Jul 29, 2026Julien Benchek, Austin Bennett, Jasmin Kern +8LLM EvaluationBusiness Process Automation

    1Mercor · 2Ramp

  16. Agentic ERP: Multi-Agent Large Language Model Architecture for Autonomous Enterprise Resource Planning

    Jul 19, 2026Zhihao Liu, Tianyu Wang, Xi Vincent Wang +1Multi-Agent OrchestrationLLM Agent Evaluation

    Department of Production Engineering, KTH Royal Institute of Technology, Stockholm, Sweden

  17. Supporting Autonomous Process Execution within a Multi-Perspective Constraint Frame via Numeric Planning

    Jul 18, 2026Paul Wittlinger, Giacomo Acitelli, Anti Alman +2Business Process Automation

    Free University of Bozen-Bolzano, Piazza Domenicani 3, 39100, Bolzano, Italy · Sapienza Uniersity of Rome, via Ariosto 25, 00185, Rome, Italy

  18. When Not to Automate: A Formal Protocol for Human Preservation in AI-Optimized Organizations

    Jul 17, 2026Jose Manuel de la Chica Rodriguez, Jairo Rodriguez Arias, Spyridon ChouliarasAI Risk ManagementBusiness Process Automation

    1Santander AI Lab

  19. Beyond Generalist LLMs: Specialist Agentic Systems for Structured Code Workflow Execution

    Jul 16, 2026Harris Borman, Herman Wandabwa, Fusun Yu +4Software Engineering AgentsBusiness Process Automation

    Commonwealth Bank of Australia, Sydney, Australia.

  20. Organizational Memory for Agentic Business Process Execution

    Jul 3, 2026Lukas Kirchdorfer, Adrian Rebmann, Christian Warmuth +3LLM Agent MemoryBusiness Process Automation

    SAP Signavio, Berlin, Germany

  21. The Integrator Advantage: Controlled Agentic AI for Small and Medium-Sized Companies

    Jun 15, 2026Christopner Koch, Joshua A. WellbrockAgentic WorkflowsBusiness Process Automation

    Independent Researcher

  22. A Formal Framework for Declarative Agentic AI in Business Process Analysis

    Jun 13, 2026Mohammad Azarijafari, Luisa Mich, Michele MissikoffBusiness Process AutomationKnowledge Representation

    Department of Industrial Engineering, University of Trento, Via Sommarive 9, 38123, Trento, Italy · Istituto di Analisi dei Sistemi ed Informatica (IASI) “Antonio Ruberti”, National Research Council (CNR), Via dei Taurini 19, 00185, Rome, Italy

  23. Agent Behavior Mining: Generative AI Agent Governance in Business Processes

    Jun 12, 2026Hoang Vu, Maximilian Körner, Adrian Rebmann +4Process MiningBusiness Process Automation

    SAP, Berlin, Germany · Umeå University, Umeå, Sweden

  24. Neuro-Symbolic Agents for Regulated Process Automation: Challenges and Research Agenda

    Jun 11, 2026Alexander Rombach, Chantale Lauer, Nijat MehdiyevAI AssuranceBusiness Process Automation

    German Research Center for Artificial Intelligence (DFKI), Campus D3 2, 66123 Saarbrücken, Germany · Saarland University, Campus D3 2, 66123 Saarbrücken, Germany

  25. Beyond Control-Flow: Integrating the Resource Perspective into Multi-Collaborative Process Modeling from Text

    May 23, 2026Anton Antonov, Humam Kourani, Alessandro Berti +1Business Process AutomationBusiness Process Modeling

    Fraunhofer Institute for Applied Information Technology FIT, Schloss Birlinghoven, 53757 Sankt Augustin, Germany · RWTH Aachen University, Ahornstraße 55, 52074 Aachen, Germany

  26. Beyond the All-in-One Agent: Benchmarking Role-Specialized Multi-Agent Collaboration in Enterprise Workflows

    May 9, 2026Tao Yu, Hao Wang, Changyu Li +15LLM Agent EvaluationBusiness Process Automation

    BAAI · CASIA · UCAS +2

  27. Learning Selective LLM Autonomy from Copilot Feedback in Enterprise Customer Support Workflows

    Apr 26, 2026Nikita Borovkov, Elisei Rykov, Olga Tsymboi +4Selective PredictionCustomer Support Automation

    T-Tech

  28. On the Hybrid Nature of ABPMS Process Frames and its Implications on Automated Process Discovery

    Apr 24, 2026Anti Alman, Izack Cohen, Avigdor Gal +2Business Process Automation

    University of Tartu, Narva mnt 18, Tartu, 51009, Estonia · Bar-Ilan University, Ramat Gan, 5290002, Israel · Technion – Israel Institute of Technology, Haifa, 3200003, Israel +1

  29. Chat2Workflow: A Benchmark for Generating Executable Visual Workflows with Natural Language

    Apr 21, 2026Yi Zhong, Buqiang Xu, Yijun Wang +4Agentic WorkflowsBusiness Process Automation

    Zhejiang University · Tencent

  30. AutomationBench

    Apr 21, 2026Daniel Shepard, Robin SalimansLLM Agent EvaluationBusiness Process Automation