Case-Based Reasoning

Effective troubleshooting agents in enterprise customer support depend on retrieving actionable guidance from similar historical cases, yet existing retrieval-augmented generation (RAG) systems treat support cases as static documents and overlook their multi-stage, stateful nature. We introduce RAFT (Retrieval-Augmented Framework for Troubleshooting Agents), a stateful RAG framework that abstracts each closed historical case into a directed chain of timeline entries and retrieves at the entry level, surfacing cases whose intermediate states match the active case and returning the parent-case trajectory anchored at the matched state; an optional case-level graph links cases through a configurable similarity representation. We evaluate this retrieval layer directly, which, unlike evaluating a full agent system, requires no production deployment. Because public multi-stage troubleshooting data is extremely rare, we pair a synthetic benchmark built from Microsoft Learn Windows Server documentation with real Apache Jira issues carrying human-created duplicate labels. RAFT improves Case Hit over vanilla RAG and GraphRAG baselines at every stage of case progress, with statistically significant gains over the strongest baseline; the Jira results provide directional evidence that the advantage transfers to real case histories. We release our benchmark, implementation, and the Apache Jira evaluation set.

Deep learning has brought significant progress to medical image classification, yet most existing methods still rely on isolated visual evidence and cannot effectively leverage similar cases or external knowledge. In clinical practice, diagnosis is typically supported by similar historical cases and their associated symptoms. To explicitly model this evidence-based diagnostic process, we propose a case-aware reasoning framework driven by multimodal knowledge graphs for medical image classification. Specifically, we construct a case-aware multimodal knowledge graph as a structured diagnostic memory, where diseases, images, and symptoms are hierarchically organized. Given an input image, our method adaptively retrieves similar cases from this memory and extracts their corresponding case-centered subgraphs. We further introduce a knowledge propagation and injection mechanism, in which an image-centric Graph Attention Network aggregates heterogeneous semantics into case-based features, followed by a bidirectional cross-modal attention mechanism that injects these features into visual representations for cross-modal alignment. To mitigate noisy retrieval, we design a confidence-calibrated decision refinement scheme that estimates the reliability of each retrieved case by jointly considering prediction confidence and sample similarity, and reweights its contribution to the final prediction, providing interpretable case-level evidence. Extensive experiments on multiple medical imaging datasets demonstrate that our approach consistently outperforms strong baselines, while ablation and qualitative analyses validate its effectiveness and interpretability. The code is available at https://anonymous.4open.science/r/MKG-CARE-8B7B.

Disease screening is critical for early detection and timely intervention in clinical practice. However, most current screening models for medical images suffer from limited interpretability and suboptimal performance. They often lack effective mechanisms to reference historical cases or provide transparent reasoning pathways. To address these challenges, we introduce EviScreen, an evidential reasoning framework for disease screening that leverages region-level evidence from historical cases. The proposed EviScreen offers retrospection interpretability through regional evidence retrieved from dual knowledge banks. Using this evidential mechanism, the subsequent evidence-aware reasoning module makes predictions using both the current case and evidence from historical cases, thereby enhancing disease screening performance. Furthermore, rather than relying on post-hoc saliency maps, EviScreen enhances localization interpretability by leveraging abnormality maps derived from contrastive retrieval. Our method achieves superior performance on our carefully established benchmarks for real-world disease screening, yielding notably higher specificity at clinical-level recall. Code is publicly available at https://github.com/DopamineLcy/EviScreen.

Tool use extends large language models beyond parametric knowledge, but reliable execution requires balancing appropriate reasoning depth with strict structural validity. We approach this problem from a case-based perspective to present CAST, a case-driven framework that treats historical execution trajectories as structured cases. Instead of reusing raw exemplar outputs, CAST extracts case-derived signals to identify complexity profiles for estimating optimal reasoning strategies, alongside failure profiles to map likely structural breakdowns. The framework translates this knowledge into a fine-grained reward design and adaptive reasoning, enabling the model to autonomously internalize case-based strategies during reinforcement learning. Experiments on BFCLv2 and ToolBench demonstrate that CAST improves both schema-faithful execution and task-level tool-use success while reducing unnecessary deliberation. The approach achieves up to 5.85 percentage points gain in overall execution accuracy and reduces average reasoning length by 26%, significantly mitigating high-impact structural errors. Ultimately, this demonstrates how historical execution cases can provide reusable adaptation knowledge for calibrated tool use.

Deep learning has become the dominant approach for creating high capacity, scalable models across diverse data modalities. However, because these models rely on a large number of learned parameters, tightly couple feature extraction with task objectives, and often lack explicit reasoning mechanisms, it is difficult for humans to understand how they arrive at their predictions. Understanding what representations emerge and why they arise from the training data remains an open challenge. We introduce Deep Arguing, a novel neurosymbolic approach that integrates deep learning with argumentation construction and reasoning for interpretable classification with different data modalities. In our approach deep neural networks construct an argumentation structure wherein data points support their assigned label and attack different ones. Using differentiable argumentation semantics for reasoning, the model is trained end-to-end to jointly learn feature representation and argumentative interactions. This results in argumentation structures providing faithful case-based explanations for predictions. Structure constraints over the argumentation graph guide learning, improving both interpretability and predictive performance. Experiments with tabular and imaging datasets show that Deep Arguing achieves performance competitive with standard baselines whilst offering interpretable argumentative reasoning.

Jurisprudence, the study of how judges should properly decide cases, and alignment, the science of getting AI models to conform to human values, share a fundamental structure. These seemingly distant fields both seek to predict and shape how decisions by powerful actors, in one case judges and in the other increasingly powerful artificial intelligences, will be made in the unknown future. And they use similar tools of the specification and interpretation of language to try to accomplish those goals. The great debates of jurisprudence, about what the law is and what it should be, can provide insight into alignment, and lessons from what does and does not work in alignment can help make progress in jurisprudence. This essay puts the two fields directly into conversation. Drawing on leading accounts of jurisprudence, particularly Dworkin's principle-oriented interpretivism and Sunstein's positivist account of law as analogical reasoning, and on cutting-edge alignment approaches, namely Constitutional AI and case-based reasoning, it illustrates the value of a more sophisticated legally-inspired approach to the interplay of rules and cases in finetuning alignment and points to ways that AI can provide a better understanding of how the law works and how it can be improved by the introduction of AI. AI systems and the law should operate to empower people to act in the world, helping to expand their capabilities and the extent to which they are able to achieve their goals. As AI continues to improve in capacity, and as the constraints that legal theory places on human judges seem be coming undone, the conversation between these two fields will become increasingly essential and may help point to a better version of both.

LLM-based autonomous agents perform well on general reasoning tasks but still struggle to reliably use task structure, key constraints, and prior experience in complex real-world settings. We propose a case-based learning framework that converts experience from past tasks into reusable knowledge assets, allowing agents to transfer prior case experience to new tasks and perform more structured analysis. Unlike methods based mainly on pretrained knowledge or static prompts, our framework emphasizes extracting and reusing task-relevant knowledge, analytical prompts, and operational skills from real cases. We evaluate the method on a unified benchmark of six complex task categories and compare it with Zero-Shot, Few-Shot, Checklist Prompt, and Rule Memory baselines. Results show that our method achieves consistently strong performance across all tasks and matches or outperforms the best baseline in every case, with especially clear gains on more complex tasks. Further analysis shows that the advantage of case-based learning increases with task complexity, and that practical knowledge acquired by one agent can be reused by others. These findings suggest that case-based learning offers a promising path for building professional agents for real-world work.

Autonomous agents operating in dynamic environments increasingly demand decision-making systems that are both efficient and interpretable. Hence we propose the Event-Retrieve-Action (ERA) framework, an alternative formulation for embodied decision-making that bridges the gap between black-box imitation and interpretable memory retrieval while enabling online refinement without retraining. The environment is represented as structured semantic events encoded into an interpretable latent representation, and decisions are generated by retrieving relevant prior experiences from a knowledge bank of event-action pairs. Final actions are produced through weighted aggregation of retrieved maneuvers, enabling transparent and physically consistent decision-making. Experiments in UAV navigation demonstrate real-time performance and adaptive behavior in dynamic environments as a representative embodied decision-making application scenario.

Clinical reasoning over electronic health records (EHRs) is a fundamental yet challenging task in modern healthcare. While large language models (LLMs) offer a promising paradigm via in-context demonstrations that requires no task-specific parameter updates, existing methods for reasoning by patient analogy in EHR settings suffer from three core limitations: (1) Perspective Limitation, where data-driven similarity misaligns with LLM reasoning needs while model-driven signals are constrained by limited clinical competence; (2) Cohort Awareness, as demonstrations are selected independently without modeling population-level structure; and (3) Information Aggregation, where redundancy and interaction effects among demonstrations are ignored. We propose GraphWalker, a training-free framework that lets frozen LLMs reason by analogy over retrieved patient cases. GraphWalker (i) jointly leverages data-driven and model-driven perspectives, (ii) discovers patient cohorts to ground retrieval in population-level structure, and (iii) employs a lazy greedy search with frontier expansion to compose demonstrations with high marginal information gain. Extensive experiments on multiple real-world EHR benchmarks show that GraphWalker consistently outperforms state-of-the-art demonstration selection baselines, and remains substantially more robust under cross-dataset distribution shift, without task-specific parameter updates. GraphWalker further generalizes to black-box LLMs and composes naturally with agentic reasoning frameworks, positioning it as a pluggable patient-analogy skill in LLM-based clinical workflows. Our code is available at https://github.com/PuppyKnightUniversity/GraphWalker.

Large language models (LLMs) have shown impressive capabilities in code generation. However, because most LLMs are trained on public domain corpora, directly applying them to real-world software development often yields low success rates, as these scenarios frequently require domain-specific knowledge. In particular, domain-specific tasks usually demand highly specialized solutions, which are often underrepresented or entirely absent in the training data of generic LLMs. To address this challenge, we propose DomAgent, an autonomous coding agent that bridges this gap by enabling LLMs to generate domain-adapted code through structured reasoning and targeted retrieval. A core component of DomAgent is DomRetriever, a novel retrieval module that emulates how humans learn domain-specific knowledge, by combining conceptual understanding with experiential examples. It dynamically integrates top-down knowledge-graph reasoning with bottom-up case-based reasoning, enabling iterative retrieval and synthesis of structured knowledge and representative cases to ensure contextual relevance and broad task coverage. DomRetriever can operate as part of DomAgent or independently with any LLM for flexible domain adaptation. We evaluate DomAgent on an open benchmark dataset in the data science domain (DS-1000) and further apply it to real-world truck software development tasks. Experimental results show that DomAgent significantly enhances domain-specific code generation, enabling small open-source models to close much of the performance gap with large proprietary LLMs in complex, real-world applications. The code is available at: https://github.com/Wangshuaiia/DomAgent.

Extracting insights from Electronic Health Record (EHR) databases often requires SQL expertise, creating a barrier for clinical decision-making and research. A promising approach is to use Large Language Models (LLMs) to translate natural language questions into SQL through Retrieval-Augmented Generation (RAG), where relevant question-SQL examples are retrieved to generate new queries via few-shot learning. However, adapting this method to the medical domain is non-trivial, as effective retrieval requires examples that align with both the logical structure of the question and its referenced entities (e.g., drug names, procedure titles). Standard single-step RAG struggles to optimize both aspects simultaneously and often relies on near-exact matches to generalize effectively. This issue is especially severe in healthcare, as questions often contain noisy and inconsistent medical jargon. To address this, we present CBR-to-SQL, a framework inspired by Case-based Reasoning theory that decomposes RAG's single-step retrieval into two explicit stages: one that focuses on retrieving structurally relevant examples, and one that aligns entities with the target database schema. Evaluated on two clinical benchmarks, CBR-to-SQL achieves competitive accuracies compared to fine-tuned methods. More importantly, it demonstrates considerably higher sample efficiency and robustness than the standard RAG approach, particularly under data scarcity and retrieval perturbations.

Clinical decision-making requires synthesizing heterogeneous evidence, including patient histories, clinical guidelines, and trajectories of comparable cases. While large language models (LLMs) offer strong reasoning capabilities, they remain prone to hallucinations and struggle to integrate long, structured medical documents. We present MED-COPILOT, an interactive clinical decision-support system designed for clinicians and medical trainees, which combines guideline-grounded GraphRAG retrieval with hybrid semantic-keyword similar-patient retrieval to support transparent and evidence-aware clinical reasoning. The system builds a structured knowledge graph from WHO and NICE guidelines, applies community-level summarization for efficient retrieval, and maintains a 36,000-case similar-patient database derived from SOAP-normalized MIMIC-IV notes and Synthea-generated records. We evaluate our framework on clinical note completion and medical question answering, and demonstrate that it consistently outperforms parametric LLM baselines and standard RAG, improving both generation fidelity and clinical reasoning accuracy. The full system is available at https://huggingface.co/spaces/Cryo3978/Med_GraphRAG , enabling users to inspect retrieved evidence, visualize token-level similarity contributions, and conduct guided follow-up analysis. Our results demonstrate a practical and interpretable approach to integrating structured guideline knowledge with patient-level analogical evidence for clinical LLMs.