Crisis

Crisis sentiment analysis is especially challenging for low-resource languages such as Bangla, where language, context, and public reaction shift rapidly. We introduce UNRESTSENT200K, a Bangla crisis sentiment dataset with approximately 200K Facebook and YouTube comments from the July-August 2024 Bangladesh uprising. The dataset covers five event-aligned phases, from early escalation and internet blackout to regime transition and a later flood crisis. Each comment is linked to its parent post, enabling evaluation with and without discourse context. All comments are annotated through a fully human process involving 14 native Bangla-speaking annotators and senior validation, achieving substantial agreement (kappa = 0.73, alpha = 0.71) and 94.2% blind-audit agreement. We benchmark fine-tuned encoders, prompted LLMs, and LoRA-tuned LLMs. Results show that parent-post context consistently improves performance, while temporal shift across phases causes large performance drops. Strong LLMs perform well, but still struggle with sarcasm, implicit political references, and phase-dependent meaning. UNRESTSENT200K provides a benchmark for studying context-aware and temporally robust sentiment analysis in low-resource crisis discourse. UNRESTSENT200K is available at https://sami0055.github.io/UNRESTSENT200K/

Climate change is increasing the severity and unpredictability of natural disasters. In time-critical crises such as wildfires, traditional monitoring practices remain limited by coverage, cost, and personnel risk, paving the way for autonomous and adaptive monitoring solutions. Within this context, this paper introduces D3ARC, an asynchronous distributed hierarchical framework for time-aware and reliable wildfire detection. D3ARC integrates multiple robotic agents that cooperate under uncertainty through distributed perception, shared situational awareness and coordinated actions. A remote controller asynchronously decides upon each robot's motion, while each robotic agent senses the environment and decides where and how to execute the wildfire detection. All robotic operations require time, and as time progresses, wildfires continue to spread, reducing the opportunity for early intervention. As such, all agents share a common objective: to detect a wildfire with a certain performance threshold as fast as possible and within a time limit. D3ARC integrates mechanisms for safe navigation, coverage efficiency, cooperation and reliability. It introduces a forward-looking capability that allows agents to anticipate the future by evaluating candidate strategies before execution. The framework is evaluated through realistic robotics simulations, ablation studies, and baseline comparisons, achieving an overall mission success up to 94% with 89.4% detection confidence.

Crisis helplines assess suicide risk through structured interviews, a process that is slow and dependent on operator training and workload. Natural language processing could support risk assessment and call prioritization, but almost no work addresses Arabic-language helpline calls or operates within the privacy constraints of real helpline data. We analysed de-identified transcripts from Lebanon's National Lifeline for Emotional Support and Suicide Prevention. Audio never left the helpline: calls were transcribed on site with a speech recognition model for Levantine Arabic, and an Arabic named-entity recognition model removed identifying information locally. Only the de-identified transcripts were shared with the research team. Operators recorded the five suicidal ideation items of the Columbia Suicide Severity Rating Scale, which we combined into two binary outcomes: at-risk and high-risk. We also machine-translated the transcripts into English, giving a paired Arabic/English comparison. On each corpus, we fine-tuned five instruction-tuned large language models alongside six transformer encoder baselines (four Arabic, two English) and evaluated all models on a held-out test set. We included 383 calls: 373 for the at-risk task (52.3% positive) and 297 for the high-risk task (30.0% positive). The best Arabic model reached a macro-F1 of 81.19 and a ROC-AUC of 90.61 on high-risk; the best English model reached 85.00 and 92.59, identifying 88.9% of high-risk calls. In both languages, high-risk calls separated more cleanly than at-risk calls, and translation to English did not reduce the best observed performance. Suicide risk can be classified from de-identified Arabic transcripts without sending audio outside the helpline. The high-risk results support further testing as an operator-facing tool; lower-severity ideation proved the harder case.

Humanitarian reports are long, noisy, and multi-topic, making it difficult to consolidate decision-relevant causal evidence. We present a ReliefWeb study (2000-2024) and a two-stage Large Language Model (LLM) pipeline that extracts structured intervention-outcome records with direction and strength attributes. Query-conditioned extraction restricts output to a specified intervention class, reducing retrieval-induced over-extraction, while snippet grounding links each relation to supporting text for auditability and classification. In an expert-annotated dataset of 100 reports, the best closed-source LLM achieved a weighted F1 score of 90.73% with strong cost-efficiency, while Llama-3.1-8B with supervised fine-tuning reached 94.15% weighted F1 score. We further propose context-preserving triangulation that aggregates strength-weighted evidence within disaster$\times$source cells, applies Laplace smoothing and equally weights cells to quantify cross-context convergence via a Level-of-Evidence score. Applied to cash assistance, food-related outcomes show strong positive convergence (LoE=0.865) and stable long-horizon trajectories.

This paper presents Earthquaker-AI, a hybrid educational framework building upon a previously implemented educational robotics project by integrating a conversational AI assistant based on Retrieval-Augmented Generation. It aims to enhance earthquake preparedness and conscious action among primary-school students. The system extends the award-winning STEM project Earthquaker moving from mechanical simulation with Lego WeDo2 to cognitive and metacognitive processing. The robotics component uses Lego WeDo2 automation to simulate seismic response, letting students interact with sensors and actuators as tangible representations of protective actions. The assistant operates as a guided learning mechanism aligning student responses with safety guidelines, while providing rubric-based verbal feedback that supports self-regulated learning and calmness under emergency conditions. Earthquaker-AI follows a progressive learning trajectory aligned with cognitive development. In early grades, the focus is on basic recognition of safety actions through multiple-choice questions, assessed via a two-dimensional rubric. In middle grades, students identify correct action sequences through multiple-choice questions, evaluated via a three-axis rubric. In upper grades, the approach shifts to verbal production, requiring short written responses assessed via a four-dimensional rubric that includes clarity of expression. The dialogic module uses RAG to match student queries semantically with official guidelines, generating safe, accurate responses. Experimental evaluation shows high groundedness and accuracy, with a low hallucination rate. Overall, Earthquaker-AI combines hands-on engagement, information processing, and reflective practice. Combining robotics, rubrics, and AI promotes technological literacy, self-regulation, and responsible use of digital systems, contributing to early crisis-management skills.

Large Language Models are increasingly deployed in emotional-support contexts and crisis-related situations. Nevertheless, their cross-lingual abilities in these circumstances remain underexplored. Existing benchmarks emphasize multilingual performance but rarely examine crisis-related empathy and cultural grounding in low-to-mid-resource languages. We introduce SPLIT, a 500-prompt benchmark designed to evaluate LLM consistency in generating emotionally grounded responses across five categories: Stress, Panic, Loneliness, Internal Displacement, and Tension. We evaluate three technically diverse LLMs across three dimensions: Empathetic Accuracy, Linguistic Naturalness, and Contextual & Cultural Grounding. The framework aims to assess and compare the quality of LLM responses in both English and Ukrainian languages, as well as to explore the reliability of the LLM-as-a-jury paradigm. Our findings reveal that Gemini-2.5-Flash and LLaMA-3.3-70B-Instruct degrade when transitioning to Ukrainian, while DeepSeek-V3 remains comparatively stable within our benchmark. We additionally find that human and AI evaluators agree weakly on empathy and naturalness but diverge on cultural grounding. We further argue that producing Ukrainian text is not equivalent to producing Ukrainian emotional support. Our findings may assist in the future development of more culturally tailored benchmark designs, as well as encourage a stronger emphasis on human-centered evaluation.

How do people cope when disaster strikes and can we detect it at scale, in real time, from what they write? This study addresses that question using over one million Turkish-language tweets posted in the aftermath of the February 6, 2023 earthquake in Turkiye, which unfolded in a deeply polarized political context just months before a national election. Drawing on Lazarus and Folkman's (1984) coping theory, we develop a multi-label BERTurk classifier to detect three coping styles (problem-focused, emotion-focused, and meaning-making) across four theoretically motivated crisis phases. BERTurk achieves a macro F1 of 0.693, substantially outperforming a zero-shot mDeBERTa baseline (macro F1 = 0.324). Applied to the full corpus, the classifier reveals a clear temporal trajectory: problem-focused coping dominates the urgency phase and declines sharply, emotion-focused coping rises and stabilizes, and meaning-making increases monotonically. Anger correlates most strongly with meaning-making (Spearman r = 0.387), suggesting it functions as a mobilizing force toward blame attribution rather than practical action. These findings demonstrate that coping theory can be reliably operationalized in real-world digital crisis data and that doing so can help humanitarian organizations tailor their responses to where a population actually is.

Modern machine learning progresses through empirical work, benchmarking new methods to evaluate relative performance. However, the statistical variability inherent to evaluation - exacerbated by the stochastic nature of many algorithms - often makes performance estimation unreliable due to the limited test samples available, leading to a validation crisis in which genuine advances are difficult to discern. In this work, we show that cross-validation improves markedly confidence when evaluating and comparing learning algorithm performances. We introduce the concept of sample gain, which quantifies the virtual data augmentation achieved by using multiple cross-validation splits to reduce benchmarking variance. Experiments on both synthetic and real-world datasets (histopathologic scans and NLP fine-tuning) demonstrate that multiple splits can substantially improve the reliability and stability of performance estimates, with diminishing returns often setting in later than expected. We also introduce a procedure to dynamically early-stop cross-validation by estimating from the first few folds if subsequent folds will bring large sample gains. Our findings highlight the value of pushing cross-validation on available samples to achieve robust and reliable benchmarking.

Crises alter both how people move and how they communicate. During emergencies such as wildfires and pandemics, changes in mobility patterns and online emotional discourse evolve jointly, yet they are typically studied in isolation. This paper presents a unified and interpretable pipeline that integrates mobility and social media data to identify cross-domain behavioral patterns in crisis settings. The framework is evaluated through two case studies: a short-horizon analysis of the January 2025 Los Angeles wildfires (prototype case) and a longitudinal analysis of UAE COVID-19 behavior from March 2020 to December 2021 (primary case, 671 days). The pipeline aligns heterogeneous daily signals, transforms them into binary behavioral states, applies Formal Concept Analysis (FCA) to extract co-occurrence structure, mines association rules, and validates rule stability through chronological holdout testing. A structured policy-translation layer renders robust rules as operational briefs specifying triggers, lead times, and action playbooks. Results reveal clear cross-domain behavioral structure in both crises. In the wildfire case, traffic stress, fear/anger sentiment, and governance discourse are tightly coupled within a 33-day window, with key rules reaching 100% confidence and lift scores up to 2.5. In the COVID case, repeated mobility adaptation and sentiment volatility yield 8 stable same-day rules (88% holdout pass rate) and 40 clean predictive rules with 2--7 day lead horizons. The work demonstrates that interpretable multimodal fusion can produce both scientifically credible and policy-actionable crisis intelligence.

Effective crisis response requires spatially grounded communication that bridges linguistic guidance of civilians with the physical environment, accounting for structural bottlenecks, evolving threats, and agent-specific contexts. Yet, current NLP research in crisis communication remains mainly limited to static, text-only classification settings, overlooking the critical communicative role of AI operators in dynamic, embodied scenarios. We address this gap with a novel benchmarking framework for evaluating Vision-Language Models (VLMs) tasked with guiding civilian agents through simulated evacuations. We test two communication strategies (narrowcast vs. broadcast), two environment representations (visual vs. graph-based), and two threat behaviors (static vs. moving) across nine maps of varying structural complexity. Our results show that Narrowcast consistently reduces civilian Fail rates compared to Broadcast across all difficulty levels. Guidance quality depends heavily on how the VLM operator represents the world: the visual modality drives performance, while adding an adjacency graph is model-dependent and often harmful. Moving threats raise Fail rates across all conditions as communication must continuously adapt over time. Together, these findings show that deploying VLMs as AI operators in evacuation scenarios remains a non-trivial challenge, where the choice of communication strategy and input representation can directly determine the success or failure of the intervention.

Crisis Responders (CRs) rapidly assess thousands of youth SMS conversations each year to identify mental health concerns and guide support. Yet youth distress is increasingly expressed through evolving and context-specific language that often does not fit fixed-label taxonomies. This work analyzed 703,975 de-identified Kids Help Phone conversations (2018-2023) and expanded KHP's 19-label issue taxonomy into a 39-label hierarchical schema. We then introduce Keyphrase Generative Representation (KGR), a constrained LLM generating concise, conversation-specific keyphrases, evaluated across 129 conversations and 387 expert annotations. The expanded taxonomy achieved expert consensus reliability, with an accuracy of 0.96, and expert review found that 81% of keyphrases accurately reflected content and 74% improved clarity. KGR surfaced identity-linked themes absent from the fixed taxonomy, including immigration problems and caregiver burden, and supported a topic-retrieval workflow that increased accuracy from 0.25 to 0.70 (+0.45) over the manual analyst process. KGR marks a shift toward hybrid, interpretable generative representations that extend crisis response beyond static taxonomies to surface emerging and culturally grounded patterns of youth distress.

AI emotional companions face a safety-rapport paradox: restrictive safeguards can damage supportive alliance, while permissive systems risk user harm. We present SLIP (Staged Layers of Intervention Protocol), a four-stage graduated methodology deriving interventions (none, soft, hard) from structured qualitative indicators -- affect intensity (a) and narrative dynamism (m) -- alongside ETHICS (Emergent Taxonomy for Human-AI Interaction Context Signals), a "signals not labels" taxonomy. An evaluation combining a small-scale production deployment (N=68 entries, 10 users, 10 weeks) with a synthetic persona battery (N=91, 5 behavioral-risk profiles) achieved 0% false positives for the flow persona and showed expected escalation patterns in crisis-oriented personas. However, initial results showed that 8 consecutive days of high-energy elevation produced zero interventions (0/8), exposing a boundary where the "do not pathologize" principle conflicts with safety. A subsequent three-model stress test demonstrated that increased model capability improves detection from 0/8 to 6/8 while preserving 0/10 flow false positives in the largest model. Read as preliminary, these findings position graduated intervention as a design direction for navigating -- not resolving -- the safety-rapport tension in affective computing.

Large Language Models (LLMs) can generate fluent political text at scale, raising concerns about synthetic discourse during crises and social conflict. Existing AI-text detection often focuses on sentence-level cues such as perplexity, burstiness, or token irregularities, but these signals may weaken as generative systems improve. We instead adopt a Computational Social Science perspective and ask whether synthetic political discourse behaves like an observed online population. We construct a paired corpus of 1,789,406 posts across nine crisis events: COVID-19, the Jan. 6 Capitol attack, the 2020 and 2024 U.S. elections, Dobbs/Roe v. Wade, the 2020 BLM protests, U.S. midterms, the Utah shooting, and the U.S.-Iran war. For each event, we compare observed discourse from social platforms with synthetic discourse generated for the same context. We evaluate four dimensions: emotional intensity, structural regularity, lexical-ideological framing, and cross-event dependency, using mean gaps and dispersion evidence. Across events, synthetic discourse is fluent but population-level unrealistic. It is generally more negative and less dispersed in sentiment, structurally more regular, and lexically more abstract than observed discourse. Observed discourse instead shows broader emotional variation, longer-tailed structural distributions, and more context-specific, colloquial lexical markers. These differences are event-dependent: larger for fast-moving, decentralized crises and smaller for formal or institutionally mediated events. We summarize them with a simple event-level measure, the Caricature Gap. Our findings suggest that the main limitation of synthetic political discourse is not grammar or fluency, but reduced population realism. Population-level auditing complements traditional text-detection and provides a CSS framework for evaluating the social realism of generated discourse.

Psychological support hotlines provide critical support for individuals experiencing mental health emergencies, yet current assessments largely rely on human operators whose judgments may vary with professional experience and are constrained by limited staffing resources. This paper proposes a large language model (LLM)-based framework for automated crisis level classification, a key indicator that supports many downstream tasks and improves the overall quality of hotline services. To better capture emotional signals in spoken conversations, we introduce a paralinguistic injection method that inserts identified non-verbal emotional cues into speech transcripts, enabling LLM-based reasoning to incorporate critical acoustic nuances. In addition, we propose a reasoning-enhanced training strategy that trains the model to generate diagnostic reasoning chains as an auxiliary task, which serves as a regulariser to improve classification performance. Combined with data augmentation, our final system achieves a macro F1-score of 0.802 and an accuracy of 0.805 on the three-class classification task under 5-fold cross-validation.

Semi-supervised learning approaches have been investigated as a means to enhance the analysis of social media data in disaster management contexts. In this work, we present the first empirical evaluation of large language model (LLM) guided semi-supervised learning for crisis related tweet classification. We compare two recent LLM assisted semi-supervised methods, VerifyMatch and LLM guided Co-Training ( LG-CoTrain), against established semi-supervised baselines. Our results show that LG-CoTrain significantly outperforms classical semi-supervised approaches in low resource settings with 5, 10 and 25 labeled examples per class, achieving the highest averaged Macro F1 across events. VerifyMatch achieves competitive performance while also demonstrating strong calibration properties. As the number of labeled examples increases, the performance gap narrows and Self Training emerges as a strong baseline. We further observe that compact semi-supervised models can, in some cases, outperform very large LLMs operating in zero-shot settings. This finding highlights the potential of transferring knowledge from LLMs into smaller and more deployable models through LLM guided semi-supervised learning, offering a practical pathway for real world disaster response applications. Our project repository on Github is here.

Semantic search of Earth observation archives remains challenging. Visual foundation models such as CLAY produce rich embeddings of satellite imagery but lack the natural-language grounding needed for intuitive query, and full contrastive training of a remote-sensing CLIP-style model requires paired data and compute that are unavailable at global scale. To allow natural language querying at global scales, we present GeoQuery, a zero-shot retrieval system that sidesteps data and compute constraints through a two-stage semantic and visual search, leveraging a natural language embedding of a subset (proxy) of global data. Rather than training a joint encoder, we generate language descriptions for a 100k proxy subset of global Sentinel-2 tiles and optimise the description-generation prompt so that distances in the resulting text-embedding space correlate with distances in the frozen CLAY visual-embedding space. Queries are resolved in two stages, with a text-similarity search over the proxy subset followed by a visual nearest-neighbour search over worldwide CLAY embeddings On 76 disaster-location queries covering UK floods, US wildfires, and US droughts, GeoQuery achieves 31.6% accuracy within 50,km, with the strongest performance on floods (50% within 50,km) where terrain features are well captured by RGB embeddings. Deployed within a crisis response system called \ECHO{}, GeoQuery identified vulnerable areas during Brisbane's 2025 Cyclone Alfred, with downstream flood simulations reproducing historical patterns. Prompt-aligned proxies offer a practical bridge between EO foundation models and operational retrieval when full contrastive training is out of reach.

Timely and reliable multilingual communication is critical during natural and human-induced disasters, but developing effective solutions for crisis communication is limited by the scarcity of curated parallel data. We propose a domain-adaptive pipeline that expands a small reference corpus, by retrieving and filtering data from general corpora. We use the resulting dataset to fine-tune a small language model for crisis-domain translation and then apply preference optimization to bias outputs toward CEFR A2-level English. Automatic and human evaluation shows that this approach improves readability, while maintaining strong adequacy. Our results indicate that simplified English, combined with domain adaptation, can function as a practical lingua franca for emergency communication when full multilingual coverage is not feasible.

This paper presents an applied AI pipeline for real-time geolocation from noisy microblog streams, unifying statistical hashtag segmentation, part-of-speech-driven proper-noun detection, dependency parsing around disaster lexicons, lightweight named-entity recognition, and gazetteer-grounded disambiguation to infer locations directly from text rather than sparse geo-tags. The approach operationalizes information extraction under streaming constraints, emphasizing low-latency NLP components and efficient validation against geographic knowledge bases to support situational awareness during emergencies. In head-to-head comparisons with widely used NER toolkits, the system attains strong F1 while being engineered for orders-of-magnitude faster throughput, enabling deployment in live crisis informatics settings. A production map interface demonstrates end-to-end AI functionality---ingest, inference, and visualization---surfacing locational signals at scale for floods, outbreaks, and other fast-moving events. By prioritizing robustness to informal text and streaming efficiency, GeoSense-AI illustrates how domain-tuned NLP and knowledge grounding can elevate emergency response beyond conventional geo-tag reliance.

Real-world crisis intervention is inherently conversational, yet existing research largely focuses on static texts. When applied to multi-turn dialogues, current models exhibit significant performance degradation, struggling to track risk signals that emerge as context evolves. To address this gap, we introduce CRADLE-Dialogue, a clinician-annotated benchmark for turn-level crisis detection in conversational settings. The dataset features 600 dialogues with multi-label annotations across clinically grounded risks, including suicide ideation, self-harm, and child abuse, distinguishing past from ongoing risk. We further propose an Alert-Confirm evaluation protocol that distinguishes early warning signals (Alert) from turns where a specific crisis becomes explicitly identifiable (Confirm), reflecting the clinical need to intervene before risk becomes explicit. Experiments show that identifying when risk emerges is much harder than recognizing that it exists: models achieve only mid-40% to high-60% Micro F1. Additionally, we release a synthetic training corpus and a 32B-parameter model that substantially outperforms existing open-source models and achieves competitive or superior results against proprietary models across turn-level, dialogue-level, and confirm-only evaluation settings.