E-Commerce

Federated learning enables collaborative training without sharing patient-level data, but most studies remain simulations. Based on five requirements derived from the literature, we analyzed 14 FL frameworks and found that none fully satisfied these requirements. We present FL-Net, a novel federated clinical research framework to fulfill all requirements. It integrates modular data harmonization, data discovery, disclosure control, securely built versioned FL-Net-Tools and containerized federated workflow execution into a persistent network. It enables the re-use of harmonized data and workflows across studies. FL-Net's end-to-end capabilities were evaluated through harmonization, cross-study patient discovery across MIMIC and US-130, and reproducible, audited federated workflows with up to 50 concurrent clients. FL-Net is being developed within the dAIbetes and Microb-AI-ome EU projects and will cover over 800,000 patients across 10 hospitals in 9 countries covering longitudinal and single point in time data, FL-Net provides a practical foundation for interoperable, reproducible, and privacy-preserving multicenter clinical research.

In an enterprise system, updating one field can set another, create a record, or start an approval. These effects are produced by business rules that are not built into the platform but written by each organization and revised over time. An agent working in such a system cannot predict the result of its own actions without knowing these rules. We study continual enterprise world model discovery, where an agent starts without knowledge of these business rules and discovers them by interacting with records and observing the outcomes. From those observations it builds a world model, which it revises as the rules change. To evaluate this, we introduce EnterpriseWorldShift, built on a live ServiceNow environment with nine tables, 25 hidden rules and 600 evaluation actions. It presents four versions of the same enterprise world, with the tables and records held fixed while a rule is modified, then added, then removed, so that discovery, revision, extension and retirement are each tested in turn. Our Continual Discovery Agent (CDA) builds such a model and carries it from one world to the next. It predicts the effects of the hidden rules more accurately than looking them up for each question, the approach taken by prior work, by up to 8.98 IoU points, and it answers from its own model without querying the running system.

Open datasets describing human behavior in environments shared with mobile robots remain limited, particularly for retail activities that combine locomotion, reaching, object handling, and robot guided movement. This paper introduces OHRID Retail, an open, human centered multimodal dataset collected from 16 healthy adults performing a simulated shelf picking task under three within participant conditions: no robot, low speed robot guidance, and high speed robot guidance. Each participant completed two trials per condition. Whole body kinematics were recorded using 17 Xsens Awinda inertial sensors and muscle activity was measured at 10 locations using Delsys Trigno surface electromyography sensors. Descriptive analyses demonstrate variation in whole body movement intensity and muscle activation across robot interaction conditions and body locations. OHRID Retail provides openly available raw recordings, processed measures, documentation, and reproducible analysis resources. The dataset can support research in human activity recognition, multimodal sensor fusion, occupational biomechanics, ergonomics, human aware robot navigation, and human robot interaction in retail and related shared environments.

Human values are deep motivational orientations that shape human behaviors. In e-commerce, they reveal the stable drivers behind users' purchase decisions. Compared with short-term interests, consumer values better explain how users evaluate products before purchase. However, consumer values are often implicit in complex and fragmented behavioral trajectories, leaving value measurement from e-commerce behaviors largely underexplored. To this end, we propose the Behavior-to-Value (B2V) task, which aims to identify consumer values from e-commerce behavioral trajectories. Centered on this task, we first construct the E-commerce Consumption Value Taxonomy (ECVT) and introduce B2V-Bench, the first B2V dataset and benchmark, based on anonymized Taobao behavioral logs. B2V-Bench consists of real-world purchase decision episodes, covering 25 types of purchase behaviors, along with corresponding consumer value orientations manifested in each episode. To improve consumer value measurement accuracy, we further present B2V-Verifier, a behavior-to-value measurement model based on Value Verification Tuning, which learns to assess whether behaviors provide sufficient evidence for each value inference. Experiments show that B2V-Verifier outperforms strong LLM baselines, improving multi-label classification by 34%. The dataset and code will be publicly released upon acceptance.

On a delivery platform, personalized store ranking greatly influences what users find and order. Unlike digital-only domains, candidate stores are local and bound by real-time availability and delivery operations. One central modeling tension is between surfacing new stores for trial and preserving ranking quality for sessions with reorder intent. We present Universal Venue Ranker (UVR), a production system deployed at Wolt that pairs a bidirectional transformer encoder for sequential user modeling with a GBDT ranker integrating contextual, user, and store features. Trained across all stores and domains of a country while enforcing local delivery constraints at inference, UVR replaces four previously separate ranking models (three for restaurants, one for retail) with a single unified system. Label smoothing and trial-biased sample weighting steer the model toward new stores, lifting offline trial MRR by +12% to +30% over production while regressing reorder MRR in five of six countries. These regressions leave Global CVR, our core online metric, which blends trial and reorder sessions, statistically unchanged. We validate UVR in three consecutive A/B tests, the first two across Wolt's largest operating markets and the third spanning all operating countries and both domains. UVR V1 delivers +5.5% Merchant Trial Rate and +0.16% Global CVR over the previous production ranker; V2 adds a further +0.45% Merchant Trial Rate on top; and V3, our cross-domain unification of the restaurant and retail rankers, adds a further +1.31% Retail Merchant Trial Rate, together accounting for substantial incremental gross order value and a materially simplified serving stack.

Generative artificial intelligence changes how firms reach customers, but standard marketing data do not record how often users see and notice a firm's name in generated answers. We develop Generative Marketing Mix Modeling (GMMM) to estimate the causal effects of Generative Engine Optimization (GEO) and Generative Engine Marketing (GEM). For GEO, GMMM combines repeated generated answers with question counts, shares of use across generative systems, and notice probabilities. For GEM, it combines records of sponsored placements with notice probabilities. GMMM compares expected business responses under alternative treatment sequences and establishes sufficient conditions for identifying the resulting effects. We investigate the empirical performance of the proposed method using simulated answers to product recommendation in English and Japanese.

In the one-time selling B2B context, the buying cycle may last months or even years. During the long process, targeting customers that have a high potential to make purchases and recommending personalized campaigns accordingly are important for effective marketing. For this goal, we study the following problems, B2B customer data aggregation, customer feature generation, and prediction of whether a B2B customer would show interest in making a purchase (i.e., prediction of conversion into sales funnel). We propose an algorithm to aggregate individual contacts to the B2B customer level based on multiple keys. For non-standardized keys such as company names, we propose a novel architecture to cluster them in a domain encompassing irregularities such as spelling mistakes and spelling variants. We then define and generate a set of features and apply the CatBoost model for customer conversion prediction. Our framework achieves 91% prediction accuracy. Based on the prediction results and analysis of the model, we then discuss personalized campaign recommendations to foster conversion.

Point-of-interest (POI) localization matches user-provided storefront close-ups to the same shops in wide, geo-tagged vehicle-mounted street views. POIs may change while the surrounding scene stays similar, so scene-level recognition alone cannot establish POI identity. Differences in target scale and capture domains further challenge matching. We introduce POI-Loc, to our knowledge the first benchmark dedicated to this asymmetric, fine-grained POI localization task. Many visual place recognition methods represent each image with a single global vector, which tends to dilute fine-grained features of small storefronts amid background clutter. We propose GLAM (Global-to-Local Asymmetric Matching) to combine global and local evidence. In stage one, a single attention-pooled query probe is matched against compact reference region tokens via learnable soft top-k interaction, with the resulting local similarity fused with global similarity for retrieval. Stage two reuses query region tokens before attention pooling and stored reference tokens for mutual-nearest-neighbor re-ranking. GLAM surpasses both global and two-stage baselines on Recall@1/5/10 and mAP, with about $5\times$ smaller re-ranking features and $280\times$ lower per-pair matching cost than FoL. The benchmark and code will be released at https://github.com/roadhan/glam.

Real-world time-series forecasting is rarely a one-shot model invocation: practitioners must formulate tasks, connect data and models, incorporate domain expertise, assess prediction plausibility, and communicate uncertainty. Specialized forecasting models provide strong numerical predictions but usually operate in fixed pipelines, while general-purpose large language model (LLM) agents often lack forecasting-specific checks, constraints, and stopping rules. We present CastClaw, a human-in-the-loop autonomous forecasting system built through forecasting-oriented harness engineering. CastClaw connects data, specialized models, analytical tools, user input, and a versioned execution record in one runtime. Users specify the target, horizon, constraints, and hypotheses in natural language. Starting from a supplied or model-generated forecast, CastClaw checks temporal patterns and user constraints; when evidence is missing, it retrieves context, runs an analysis or another model, or asks the user. It then keeps, revises, or escalates the result under explicit stopping conditions. The output contains the final forecast and an execution report recording inputs, evidence, actions, and revisions. In this five-dataset electricity-price setting, CastClaw reports the lowest point-estimate MSE and MAE among 16 baselines. A Nord Pool case demonstrates the inspectable workflow. CastClaw was also validated offline on provincial electricity-load data from North China covering January--June 2026.

In online retailing, when a product sells out, a retailer often sees only the units sold, not how many customers would have bought it had inventory been available. However, the inventory level determines how much demand is revealed, and this information can influence subsequent decisions and future profits. We study an online selling problem in which, in each round, the seller observes a market context and then makes pricing and stocking decisions based on censored sales data from previous rounds. The challenge is to learn a context-dependent pricing and stocking policy without assuming a particular formula for demand or observing realized profit. To overcome this difficulty, we propose a Mean-Calibrated Kernel UCB (MCK-UCB) algorithm that turns each incomplete sales record into a reliable guide for both inventory and price decisions, using data from past rounds with similar market conditions. This design allows us to learn while serving customers, without a separate exploration phase or the need to recover all demand hidden by stockouts. We prove the minimax optimality of the proposed algorithm, with strictly faster rates when expected profit varies more smoothly with price. Comprehensive numerical experiments have been conducted to confirm the effectiveness of the proposed algorithm.

With the development of large language models (LLMs), generative retrieval is becoming increasingly important in e-commerce scenarios. Current mainstream approaches typically use a two-stage training strategy: first train a product embedding model, and then learn a codebook that maps embeddings to product IDs. This cascaded approach suffers from two major issues: (1) error accumulation-if the embedding model in the first stage produces biased representations, the codebook in the second stage cannot correct these errors, degrading final retrieval performance; and (2) codebook learning relies solely on product embeddings and lacks modeling of query-to-product and product-to-product interactions. As a result, products belonging to the same cluster may be assigned inconsistent IDs by the codebook, further hurting retrieval accuracy. To address these problems, we propose a novel method that jointly trains the embedding model and the codebook, and incorporates same product cluster information as an additional supervision signal. Experimental results demonstrate that our method significantly improves e-commerce retrieval performance while simultaneously enhancing both embedding and codebook learning.

Large Language Models (LLMs) are increasingly used to annotate structured product data in e-commerce, but early deployment often begins as a cold-start problem: only limited pre-launch labels are available, the value of expensive reasoning is unknown, and human review is needed before the system can be trusted at scale. This challenge is especially common in rule-based annotation workflows, where each item must satisfy multiple business rules and both model errors and ambiguous rule boundaries affect final decisions. We introduce the Differential Reasoning Router (DRR), a cost-aware framework for cold-start LLM annotation that jointly optimizes model selection and human escalation. Rather than treating a reasoning model as a default fallback, DRR estimates separate success probabilities for a direct model and a reasoning model at both the sample and business-rule levels, enabling adaptive routing: easy cases are handled directly, reasoning is reserved for cases where it is expected to improve the decision, and likely double-failure or rule-disagreement cases are escalated to human annotators. The resulting labels provide targeted ground truth for prompt engineering, supervised fine-tuning, calibration, and rule refinement, enabling a gradual shift from human-heavy cold-start annotation toward high-confidence automated routing. In a production e-commerce workflow, DRR reaches accuracy parity with the strongest confidence-based router while achieving more than 60% reasoning-token cost savings.

Repurchase recommenders in e-commerce are commonly framed as a binary question asking "will this customer buy this item within W days", a formulation that requires a separately trained model for every horizon of interest. We replace this stack with survival models that predict time-to-repurchase directly, and evaluate them on millions of customers from a major grocery e-commerce platform across more than thirty ablation configurations. Our study makes three contributions. First, an empirical hazard analysis reveals a slightly decreasing marginal hazard (k ~ 0.9), differing from the common intuition that grocery items become more likely to be repurchased the longer since the last purchase (increasing hazard, k > 1). Log-Normal achieves the best marginal fit (R^2 = 0.998) and the best ranking, despite Weibull providing the best conditional residual fit, revealing an apparent discrepancy we analyze in detail. Second, a single Accelerated Failure Time (AFT) model replaces three per-horizon binary classifiers, matching or exceeding each at its own horizon while using roughly 3x fewer total trees. Feature importance reshuffles under the survival objective: channel-cadence and recency signals rise while aggregate frequency counts fall. Third, a 4-parameter parametric calibration maps raw survival CDFs to per-horizon probabilities with zero cross-horizon monotonicity violations. Calibration quality varies by an order of magnitude across the AFT family: Exponential AFT (Weibull k=1) achieves expected calibration error (ECE) ~1e-4, roughly 10x lower than Log-Normal, while ranking metrics agree within 0.3% relative. We adopt Exponential AFT for probability-consuming surfaces and Log-Normal for pure ranking, exposing a principled calibration-ranking trade-off within a single AFT family.

Maintaining price consistency and executing an Every Day Low Price strategy is critical for global retailers. However, with catalogs spanning millions of active items, manual governance of price relationships is infeasible. Inconsistent pricing across item variants distorts customer value perception and cannibalizes sales. To address this, we present a scalable, context-aware Multi-Agent Framework designed to automate the construction of "Lines and Ladders" pricing taxonomies. Our framework employs specialized LLM agents to construct these coherent pricing structures by identifying key attributes, extracting multi-modal values, and applying hierarchical grouping logic. Evaluated on real-world enterprise data and deployed in production, our 3-Agent system achieves an F1-score of 0.83 for Lines, outperforming single-agent baselines by mitigating cognitive overload. The system achieves >90% precision and >75% recall in Food & Consumables, and 80.2% assignment accuracy in the unstructured General Merchandise catalog.

Enterprise RAG deployments face a critical reliability gap: while LLMs satisfy 80% of individual constraints, only 26.8% of responses meet all requirements simultaneously, revealing a 57-point orchestration gap. Existing benchmarks assume clean retrieval with simple queries, failing to capture production conditions where noisy documents and multi-dimensional constraints coexist. We introduce EnterpriseRAG, a benchmark of 983 expert-validated samples across six domains that systematically simulates three failure modes absent from prior work: retrieval noise, knowledge gaps, and factual conflicts, coupled with complex instructions. Evaluation of 13 state-of-the-art LLMs reveals a severe instruction adherence collapse, where high per-constraint satisfaction masks low holistic compliance. Critical findings expose deep barriers under knowledge gaps and factual conflicts, even with reasoning-enhanced inference, indicating production RAG requires explicit context-aware protocols and calibrated judgment. EnterpriseRAG provides a reproducible foundation for measuring and closing these gaps, directly informing deployment decisions for enterprise-scale RAG systems. We will release the benchmark and evaluation framework upon publication.

Generating physically plausible 3D room layouts is essential for home furnishing retail, enabling customers to visualize products in their own homes and confidently make purchasing decisions. However, a gap exists between academic research and real-world application: existing solutions primarily focus on algorithmic strategies for furniture placement, largely neglecting the non-rectangular geometries and strict door/window constraints prevalent in real homes. To bridge the gap, we introduce a hybrid, hierarchical framework tailored for retail, specifically designed to support scalable spatial planning applications. Our system decouples generation into three stages: (1) functional furniture clustering and fine-grained intra-zone placement; (2) macro-routing guided by a vision-language model (VLM) to anchor both these clustered zones and any remaining standalone furniture within diverse polygonal boundaries; and (3) rule-based optimization for collision-free micro-arrangements that respect architectural constraints. We evaluate our system on production-scale catalogs and a representative set of irregular real-world topologies. Our results show that our approach attains the highest perceptual plausibility while maintaining good geometric compliance at relatively low latency, and extends to irregular boundaries that existing methods do not natively support.

Responsible AI (RAI) has become a central concern for technology companies, regulators, and the public. How industry practitioners interpret, implement, and sustain RAI work directly shapes the design and deployment of AI systems. As empirical scholarship examining RAI practices in industry has rapidly expanded, findings are dispersed across studies that focus on different roles, organizational contexts, and interventions. This work synthesizes current knowledge through a literature review of 161 empirical studies spanning six years, each engaging industry practitioners via interviews, surveys, workshops, ethnographies, and other methods. Our synthesis reveals both meaningful progress and persistent challenges in industry RAI practice. Practitioner awareness has increased, RAI activities have become more professionalized, and interventions such as toolkits and guidelines are more widely adopted. At the same time, practitioners continue to face substantial barriers, including limited training, uneven organizational support, and a lack of interventions tailored to day-to-day work practices. By consolidating and organizing these findings, we provide a more complete account of industry RAI than any single study to date. We conclude by discussing implications for RAI researchers, practitioners seeking to adopt effective practices, and policymakers aiming to ground governance efforts in the realities of industry contexts.

Cloud-native serverless data warehouses achieve fine-grained elasticity by decoupling storage from compute, yet determining the optimal resource allocation for highly heterogeneous ad-hoc queries remains a formidable industrial challenge. Our analysis of production workloads in Alibaba AnalyticDB exposes a costly ``provisioning trap'': the fear of catastrophic resource depletion drives users to blindly over-provision resources, wasting immense monetary budgets without alleviating non-CPU bottlenecks (e.g., I/O saturation). To break this impasse, we propose ScaleSense, a proactive, query-level resource scaling framework. Specifically, it features a multi-faceted query encoder that jointly models plan topologies and hardware specifications. Crucially, a quantile-based resource predictor estimates multi-dimensional physical footprints, acting as a reliable safety net for optimal resource scaling. An auto-scaling controller then navigates the performance-cost Pareto frontier, dynamically tailoring allocations to specific business priorities without requiring model retraining. Evaluations on over 1.36 million production queries show that ScaleSense achieves state-of-the-art prediction accuracy with good prediction interval coverage. By achieving a 76.7% relative improvement in optimal resource configuration selection over the best baseline, this approach addresses the critical performance-cost trade-off while maintaining low-overhead inference latency, confirming its practical performance in production deployments. Under the performance-optimization policy, ScaleSense satisfies user-defined performance requirements while reducing monetary cost by up to 5.22x.

Merchant risk control at large payment platforms screens tens of millions of merchants daily, where false positives harm legitimate merchants and false negatives leave harmful activity undetected. The hardest cases require jointly understanding a merchant's textual profile and long behavioral sequence. Large language models (LLMs) excel at text but cannot natively model such sequences, while adapting them often causes catastrophic forgetting. We present SeqLLM, a framework that adds behavioral-sequence modeling to a pretrained LLM while preserving its language ability. SeqLLM combines three components: a compact discrete vocabulary that represents behavioral events as native tokens; a lightweight projector, trained with a two-stage alignment curriculum, that grounds these tokens in the LLM's semantic space; and prefix-guided capability injection, which acquires sequence-modeling ability through task-prefixed supervised fine-tuning rather than continual pre-training. SeqLLM is deployed at WeChat Pay, screening millions of merchants daily. Against the production DeepSeek-based LLM baseline, it raises screening precision from 92.0% to 97.5%. Its pretrained behavior-token embeddings also improve Precision@Top-0.01% by 26.8 percentage points in a production fraud detector serving billion-scale transaction traffic. Beyond payments, SeqLLM achieves state-of-the-art results on public recommendation benchmarks. On MovieLens and Amazon, it surpasses the strong User-LLM baseline by up to 32% relative Recall@5 while retaining markedly stronger language ability. On RecIF, it improves Pass@32 by 14.2% over the full OneRec-8B pipeline using only one-fifth of its GPU-days.

In vibe coding, people describe software in natural language and delegate implementation to AI agents. By analogy, vibe commerce allows people to express buying or selling goals in natural language and delegate the corresponding tasks to agents. Commerce, however, requires independently controlled Buyer and Merchant agents to interact in a shared market while preserving their private objectives and distinct authority. We introduce Agentic Commerce World (ACWorld), an environment for evaluating such agents across ongoing transactions. Through its Vibe Commerce Protocol (VCP), ACWorld validates agent actions before updating shared transaction state and records the resulting interactions, making agent behavior auditable and evaluation reproducible. The ACWorld Benchmark contains a 200-task capability-coverage track and a 60-task large-catalog track that searches 785,022 transactable listings. Across ten models, mean scores range from 65.9% to 85.6% and from 56.1% to 91.4%, respectively. Our analysis shows that process-level evidence is necessary: final state alone can miss evaluated errors, incomplete trajectories still retain useful process signals, and large-catalog tasks expose bottlenecks across stages.

Enterprise workflows increasingly rely on agents for \emph{schema-guided extraction}: given a document and a user-defined schema, the agent faithfully follows the schema to produce the correct output with source evidence as grounding metadata. We present ExtractBench, a benchmark for schema-guided extraction and, to our knowledge, the first to score value accuracy, record completeness at scale, grounding, and measured cost together. The evaluation system contains 4,869 pages across 370 enterprise documents, 8 business domains, and 67 document types, with clear tags differentiating their challenge scenarios. The scalable schema and ground-truth curation pipeline combines independent-system agreement for real documents, known values for synthetic lists, and human verification for forms. We report order-insensitive value F1 for value accuracy, plus two grounding metrics for source traceability: word- and page-level F1. Commercial VLMs perform well on short documents but often truncate record lists on long ones, while coding agents retain higher accuracy at much higher cost. LlamaExtract Agentic Plus ranks first on all three metrics, with accuracy comparable to coding agents at a fraction of the cost. Dataset and evaluation code are available on \href{https://huggingface.co/datasets/llamaindex/ExtractBench}{HuggingFace} and \href{https://github.com/run-llama/ExtractBench}{GitHub}.

Enterprise coding agents rely on tools and retrieval, yet enterprise knowledge often remains outside public training data and formal documentation: internal DSLs, proprietary platforms, local conventions, recent fixes, and tacit workflows. Existing knowledge interfaces expose stored resources but still depend on agents recognizing and explicitly recording lessons worth reusing, disconnecting capture from the coding workflow and leaving development experience repeatedly rediscovered. We report an ongoing production deployment of a shared organizational memory system that makes capture a platform-level part of coding work: it collects task-adjacent experience with contributor approval, curates it into reusable question-answer memories, gates obvious security and privacy risks, and retrieves memories for future agents. This short paper describes the deployed lifecycle and an operational snapshot. Effects on retrieval and coding tasks remain under evaluation.

Large language model agents are increasingly evaluated as autonomous tool users, yet most benchmarks focus on bounded tasks with immediate success criteria. Real-world deployments often require Long-Term Coherence, the capacity to preserve purposeful behavior across extended horizons while adapting decisions to accumulated evidence. Evaluating this capacity requires a persistent environment in which actions constrain future choices, feedback arrives at heterogeneous delays, and incoherent behavior produces measurable cumulative effects. Seller-side e-commerce provides a suitable setting for this evaluation through recurrent and interdependent decisions over Product Sourcing, Listing and Pricing Control, Cash-Flow Management, and Mixed-Latency Feedback Adaptation. We introduce MerchantBench, a 365-day order-level simulation grounded in 98,843 real e-commerce product records and equipped with 26 tools for agent interaction. MerchantBench couples promptly observable Upstream Supplier Events with delayed Downstream Order Outcomes, requiring agents to follow individual order lifecycles and revisit earlier decisions. We evaluate eight LLMs under two agent frameworks in 48 runs, each spanning 365 simulated days. Our results reveal a substantial gap between even the latest LLMs and human participants, with the best LLM configuration attaining only 27.3% of the mean final net assets achieved by human participants.

E-commerce platforms must allocate fixed marketing budgets across multiple channels to maximize business utility. However, standard predict-then-optimize (PTO) paradigms fail in this compositional space due to observational confounding and severe extrapolation. We formulate this challenge as a simplex-constrained uplift decision problem and propose ReAlloc, a fast-slow causal framework. Specifically, an agile Orthogonal Teacher extracts unbiased local gradients from short-term logs, while an Explanation-Guided Student distills them into a structured marginal field over long-term horizons. This design enables support-aware, conservative decisions that capture cross-channel substitutions. Extensive simulations and large-scale online A/B tests on Taobao platform demonstrate that ReAlloc achieves simultaneous lifts in both pay order and income.

Conversational AI agents commonly lack persistent memory across sessions. The obvious fixes like injecting full chat histories into the context window, or delegating to a third-party memory service, either exhaust the model's context budget or send personal data through infrastructure the user does not control. We describe a memory store that avoids both problems: an agent-local Neo4j property graph augmented with HNSW vector indexes and a full bitemporal data model. Each memory is stored as an immutable identity node linked to versioned content nodes carrying two closed-open time intervals: valid time (when the fact was true in the world) and transaction time (when the database recorded it). This design supports point-in-time semantic retrieval without physically overwriting history. Semantic edges between related memories are maintained automatically at write time using cosine similarity over 1024-dimensional embeddings. We evaluate the system on LongMemEval, a 500-question benchmark spanning six question types designed to stress long-term memory. Across 60 sampled questions, the current-state semantic search path achieves 46.7% R@10 overall, rising to 80% on knowledge-update questions. The time-travel path yields 80% R@10 on knowledge-update but decreases recall on temporal-reasoning questions (50% to 37.5%), a consequence of post-filter dilution that points directly to a concrete design improvement. We discuss what these results reveal about the limits of pure retrieval for different question types and what each failure mode suggests for future work.

Transaction propensity prediction in B2B e commerce presents unique challenges distinct from B2C contexts, primarily due to the heterogeneous procurement behaviors of organizational entities, which violate SMOTE's implicit assumption of within class feature homogeneity. Specifically, B2B buyers exhibit multi modal procurement cycles that render linear interpolation between minority class samples structurally invalid, producing synthetic data that does not represent real purchasing behavior. This paper introduces a production deployed propensity modeling framework designed to address these complexities through two primary contributions. First, we replace conventional SMOTE based augmentation with a synthetic data generation approach leveraging Diverse Counterfactual Explanations (DiCE). This method produces minority class samples with superior distributional fidelity compared to SMOTE, as validated through quantitative proximity analysis and UMAP cluster visualization. Second, we adapt the PyPARC piecewise affine classification framework to generate calibrated propensity probabilities, facilitating the interpretable segmentation of customers into actionable risk tiers. Evaluated on two years of longitudinal data from a large scale B2B e commerce platform with a 1 to 9 class imbalance ratio, the proposed architecture achieves 93.1% precision at a decision threshold of 0.8, a 9.2 percentage point improvement over SMOTE based baselines at the same threshold (83.9%), and a 26.1 point improvement over SMOTE at threshold 0.7 (66.04%), demonstrating consistent superiority across operating points. These results demonstrate the framework's efficacy in enabling high precision marketing campaigns with significant improvements in customer activation and return on investment.

Lead ranking in Customer Relationship Management (CRM) systems faces a persistent challenge: models achieving high offline accuracy often underperform in production. We identify three fundamental gaps responsible for this disconnect: offline-online metric mismatch, pointwise-listwise objective misalignment, and temporal distribution drift. To address these gaps, we propose SalesLoop, a reinforcement learning framework that establishes a closed feedback loop between model predictions and real-world business outcomes. Our approach introduces (1) a performance-aware reward that encodes conversion outcomes weighted by ranking position and conversion velocity, and (2) Discriminative GRPO, a listwise optimization objective that adapts Group Relative Policy Optimization to discriminative ranking models. SalesLoop improves NDCG@K by +7.9% and P@K by +15.8% over the strongest static baseline. A 160-day production A/B test at a New Energy Vehicle manufacturer, spanning 16.5M leads and 280 sales specialists across two provincial markets, validates statistically significant cumulative lift of +4.7% ($p=0.047$) and +8.7% ($p=0.002$). In production, the ranking backbone achieves Top-10% recall of 44.1% and surfaces high-intent leads at $2.3\times$ the conversion rate of specialist baselines.

The evolution of e-commerce has fundamentally transformed how users search for products, shifting from simple text-based keyword queries to complex multimodal interactions that seamlessly combine product images, natural language descriptions, and mixed-intent instructions. However, existing approaches face a critical dilemma: single-modal specialist models, deployed independently for text retrieval, visual search, and voice recognition, operate in isolation and cannot handle cross-modal queries, while general-purpose vision-language models lack the domain-specific knowledge necessary for fine-grained product understanding, user behavior modeling, and commercial intent reasoning. In this work, we present Pailitao-MMSearch, one native e-commerce multimodal search foundation model designed to bridge this gap. Our approach introduces three key innovations: (1)HybSID (Hybrid Semantic ID);(2)a two-stage continual pre-training strategy; and (3)a hybrid reasoning post-training pipeline. Built upon Qwen and deployed on Taobao's Pailitao multimodal search platform, Pailitao-MMSearch achieves substantial improvements in online A/B testing, including up to +13.61% in Gross Merchandise Volume (GMV) and +8.21% in transaction volume compared to traditional multi-modal search pipeline, demonstrating the effectiveness of our native e-commerce multimodal search large language models.

We used a large language model (GPT-4.1) to annotate the text of about 9,000 support conversations at a global consumer-goods firm, decomposing customer-care satisfaction into component axes (overall, agent, outcome, product, and customer effort), and validated the LLM annotations against the satisfaction ratings customers gave themselves. Four of five axes track self-reported satisfaction closely (overall, agent, and outcome near an unadjusted 0.65; effort -0.54), while product satisfaction is weak against the available proxy. The unadjusted correlation also understates the alignment: the disagreements concentrate in a small, readable tail of divergent sessions rather than in general drift, and the overall correlation rises to 0.811 when only the severe divergences are excluded and to 0.914 when the full divergent tail is excluded. The axes are also highly collinear, and adding them to the overall score does not improve prediction of the customer's rating, the decomposition's value is not incremental prediction but attribution and coverage. And, with greater coverage the picture of the data changes. Read on every contact rather than the few that return a survey, satisfaction is markedly lower than the survey reports (a full-census 2.91 against the surveyed 3.62 on a five-point scale). The promise of decomposed satisfaction as a methodology is the ability to identify more nuanced drivers of customer experience in conversational data.

Enterprise data analysis is emerging as a distinct frontier for autonomous agents. Compared with general-purpose interaction and software engineering, it operates in an open, ambiguous, and continuously evolving environment. These characteristics call for a data-agent architecture that treats semantics, methodology, execution, and evolution as first-class system concerns. To this end, we introduce QwenPaw-Data, an agentic data system designed for enterprise intelligent data analysis. QwenPaw-Data consolidates heterogeneous assets from warehouses, dashboards, documents, interaction logs, and historical tasks into reusable, governable, and evolvable analysis assets, then turns natural-language requests into end-to-end analytical workflows spanning data understanding, retrieval, analysis, report generation, and decision support. Its architecture decomposes the problem into three collaborative subsystems: DataBridge provides trustworthy semantic grounding through interconnected metadata, knowledge, and trace graphs; Skill-Hub codifies expert analytical methodology into reusable and verifiable skills; and Host materializes these evidence and method assets into controllable, artifact-centric runtime execution. Across these subsystems, semantics, methods, traces, and feedback are continuously deposited back into the system, forming a self-evolving asset flywheel. Experiments on public benchmarks and real-world industrial BI workloads show that QwenPaw-Data improves both verifiable data access capability and higher-level analytical quality, offering a practical foundation for reliable, traceable, and continuously improving enterprise data agents.

Automation in industries such as retail, warehousing and logistics presents opportunities for greater throughput, cost reduction and mitigation of disruptions from labour shortages. Previously, such efforts have focused on back-room operations involving packing and sorting in relatively structured environments. With advances in robotic mobile manipulation hardware and foundation models, automation can now be applied to more variable and human-centric environments such as retail store shelves. In this work, we present a task-planning approach using Large Language Models (LLMs) and Vision-Language Models (VLMs) to address the restocking problem in retail scenarios such as supermarkets. We demonstrate this system on a custom omnidirectional mobile manipulation platform, with user-driven prompts and a feedback-based iterative re-planning approach for error correction. The end-to-end system is validated in a PyBullet simulation environment for pick-and-place tasks.

Fine-tuning large language models (LLMs) for e-commerce attribute extraction requires labeled data representative across thousands of product types, attributes, and multiple languages. This combinatorial scale translates to millions of annotations, rendering human labeling prohibitively costly. While recent work has demonstrated synthetic label generation using LLMs, deploying such approaches at industrial scale requires integrated quality control mechanisms. We present SynthAVE, a large-scale benchmark for attribute-value verification spanning 12,726 products across 229 product types, 792 attributes, and 4 languages (Spanish, French, Italian, German). To validate synthetic labels at scale, we introduce a multi-LLM arena framework where each sample is evaluated by 21 judge configurations (7 model families $\times$ 3 prompts), with final labels determined via majority voting; disagreements with the synthetic label are expert-adjudicated and agreement cases are audited on a stratified sample. The majority vote ensemble agrees with expert labels at Cohen's $κ= 0.92$ (95.0% agreement), while individual judges agree with one another only moderately (Fleiss' $κ= 0.76$)--by design, since we select for diversity. This demonstrates that diverse models with varying individual judgments aggregate into highly reliable predictions, enabling cost-effective validation at scale while concentrating expert effort on the cases where it changes the label. We estimate the resulting label quality at 97.9%.

Customer behavior modeling underpins recommendation, marketing, and decision support, yet existing approaches either optimize predictive accuracy without explaining decisions or simulate users without grounding them in real behavioral data. We present the Large Behavioral Model (LBM) that learns customer decision making directly from large-scale retail transactions through a unified Person-Environment formulation. Customer state is represented by a behavioral profile derived from historical purchases, while product context is incorporated through retrieval-augmented generation. The model is trained using continued pre-training on verbalized behavioral data, supervised fine-tuning for decision generation, and reinforcement learning with verifiable rewards for evidence-based calibration. We evaluate the proposed framework on purchase prediction, hard-negative discrimination, basket completion, promotion response, and cross-domain voucher redemption. The model consistently outperforms frontier general-purpose language models on in-domain retail tasks while demonstrating strong zero-shot and fine-tuned transfer across retailers and decision domains. Ablation studies show that continued pre-training is the primary driver of behavioral generalization, retrieval is most effective when applied during both training and inference, and reinforcement learning improves reliance on explicit behavioral evidence over generic language-model priors. These results demonstrate that behavioral knowledge encoded in transaction histories can be effectively learned by language models, providing a scalable foundation for customer digital twins and behavior simulation.

Language agents run a loop - observe, reason, act - but the memory they reason over sits outside it: a store queried at most once per turn. We study the regime where memory moves inside the loop, read and written on every step. The obstacle has always been latency: networked stores answer in tens to hundreds of milliseconds, and in-loop retrieval can inflate end-to-end latency by up to 83x when retrieval is expensive. Prior work manages that cost rather than questioning it: serving-layer scheduling hides it, "memory-first" designs ration retrieval to once per turn. We argue latency is a property of where the store lives, not the in-loop pattern: an in-process store answers in ~100us, three orders of magnitude below the network regime, and at that speed the per-step tax collapses. By the extended-mind thesis's parity principle, a store fast enough to be constantly and directly available becomes extended working memory, not a tool the agent merely consults. The premise is causal: holding a fixed per-turn memory-latency budget and varying only the store's answer speed, redundant actions rise monotonically with latency - 0.0 of 12 at in-process speed, 7.2 of 12 at a 110ms cloud round trip (gpt-5-nano, gpt-5-mini; exact permutation p=0.0079). We demonstrate the regime end-to-end: across four GPT-5-class models under a bounded window, recall improves from 0/5 to 3.6-4.8/5 with in-loop memory, store ops at p50 80-165us - though an instructed restate-every-reply baseline also solves it perfectly, at a token cost that grows with the working set. The store never lost a fact in any run (244 of 244 writes kept); every miss traces to the agent's read policy, not the store. Our measurements also relocate the bottleneck: the dominant per-step cost is embedding (~200-400ms over the network); pairing the in-process store with a small local embedder returns the complete operation to a measured ~40us.

Sponsored search plays a crucial role as a revenue stream for search engines, wherein advertisers competitively bid on keywords that align with the users' search queries. The task of matching relevant keywords to these queries is complicated by the vast and ever-evolving space of keywords, the ambiguity of user and advertiser intentions, and the wide range of topics and languages involved. Consequently, ensuring that ads are pertinent to user queries presents significant challenges. In the fast-paced world of e-commerce, the accuracy of sponsored search results is vital for boosting user satisfaction and optimizing business operations. This paper presents the development of an advanced Ad Relevance Model within a sponsored search framework, utilizing the power of a pretrained large language model. We detail a pioneering adaptation of the LLAMA2 7B model through Low-Rank Adaptation (LoRA), which markedly enhances search precision and operational efficiency, thus opening new avenues for improving user interactions in extensive online marketplaces such as Walmart.com. We introduce a novel query and ad title classifier, which discerns the relevance of search interactions across three categories: Relevant, Partially Relevant, and Irrelevant. Our approach involved adapting the pretrained model specifically for the e-commerce sponsored search context, training it on a large dataset. The fine-tuned model demonstrated a marked improvement in ad relevance accuracy, achieving 89.43% accuracy on a comprehensive test dataset -- outperforming both the baseline model and other advanced language models like GPT-4. The integration of LoRA with the based model represents a significant stride in customizing language models for e-commerce applications, resulting in enhanced search accuracy, cost efficiency, and operational privacy -- a triad essential for the modern digital marketplace.

Sponsored search plays a crucial role in e-commerce revenue generation, where advertisers strategically bid on keywords to capture the attention of users through relevant search queries. However, the process of identifying pertinent keywords for a given query presents significant challenges because of a vast and evolving keyword landscape, ambiguous intentions, and topic diversity. This paper highlights an opportunity for to earn a considerable amount of Ads revenue and user engagement where a significant proportion of queries fail to retrieve any sponsored ads. To utilize this opportunity, we introduce the Inventory-Aware RAG-based Generative AI model (InvAwr-RAG), which integrates advanced semantic retrieval and real-time inventory data. This model combines dynamically generated and historically successful queries to align with available inventory and ad campaigns while diversifying rewritten queries to enhance relevance and user engagement. Preliminary results show a significant 68% increase in fill rate and balanced relevance metrics, indicating a strong potential for increased ad revenue. The InvAwr-RAG model sets a new standard in dynamic query optimization, significantly improving ad relevancy, advertiser ROI, and user experience on Walmart's digital platform.

JD$.$com, one of the world's largest e-commerce platforms, serves over 700 million active users and millions of merchants, with a catalog of tens of billions of SKUs. At this scale, high-quality, structured item knowledge underpins a better consumer experience, lower management costs, and higher operational efficiency-yet producing and serving it poses three industrial-scale challenges: fast-emerging concepts, high-quality knowledge production for massive SKUs, and diverse downstream requirements. To address these challenges, we present the JD Oxygen AI Item Center (Oxygen AIIC), an industrial-scale platform built on LLMs/VLMs for item-knowledge production and service. Oxygen AIIC is built around four core pillars: (i) ontology engineering driven by efficient human-AI collaboration, which supports the dynamic evolution and agile expansion of an ontology with millions of entries; (ii) a "Semantic Search then Discrimination"(S2D) knowledge identification architecture that, combined with throughput improvement strategies, enables scalable, extensible, and high-throughput AI Item Library production for tens of billions of SKUs; (iii) self-evolving item-understanding LLMs/VLMs that improve in a stable and controllable manner, enabling knowledge production with 94.2% precision and 82.8% recall; and (iv) a unified item tunnel that serves as the data and service hub. Oxygen AIIC now covers tens of thousands of JD categories and processes hundreds of millions of item updates per day on Huawei Ascend NPUs. It has accumulated hundreds of billions of item-knowledge assets. Deployed across core business scenarios-including search, recommendation, operations, category planning-Oxygen AIIC has delivered measurable gains at scale. Search-traffic coverage reaches 80.4%, item-information quality issues drop by 37%, the automated fill rate of core attributes during item listing exceeds 80%.

Enterprise Knowledge Graphs (KGs) are increasingly used for internal search, analytics, and question answering, but building natural-language interfaces for private enterprise graphs remains costly. We present KG2Cypher, a data-centric pipeline for building enterprise text-to-Cypher systems from existing KGs. KG2Cypher first constructs an executable Cypher query from observed graph facts and then uses LLMs to generate its associated natural-language question. The resulting Text-Cypher pairs are validated with an LLM judge and human validation, and are converted into candidate-aware SFT data. The trained generator is served with class-conditioned schema prompting, entity retrieval, and LoRA-based inference. We evaluate KG2Cypher in Korean enterprise settings, where short search-style queries and schema paraphrases make language grounding difficult. LoRA SFT improves execution-result F1 from 0.806 to 0.950 on broadcast-program queries and from 0.70 to 0.92 on company queries. In an 11-class setting, KG2Cypher achieves 95.2% exact match, 99.9% execution rate, and 0.964 execution-result F1.

Traditional dynamic pricing models in large-scale e-commerce suffer from limited interpretability, poor utilization of unstructured information, and misalignment with long-term business objectives such as cumulative Gross Merchandise Value (GMV), Return on Investment (ROI) and milestone achievement. We propose AIGP, a novel framework that leverages a Large Language Model (LLM) prompted with domain knowledge, structured data and textual context to make interpretable, knowledge-aware pricing decisions. For efficient deployment while maintaining high-quality outputs, we employ supervised fine-tuning for knowledge distillation. Central to AIGP is the Long-Term Value Estimator (LTVE), trained via offline reinforcement learning on historical data, which serves as a reward model to score candidate pricing actions and select preference pairs for Direct Preference Optimization (DPO), thereby aligning the pricing policy with long-term business objectives. Extensive offline evaluations and large-scale online A/B tests on Tao Factory demonstrate that AIGP achieves significant improvements: +13.21% in GMV, +7.59% in ROI, and +8.20% in milestone achievement rate over 14 days compared to the production baseline, while simultaneously providing interpretable and transparent pricing rationales.

Artificial intelligence depends on large-scale compute resources and their supporting infrastructure. However, AI governance debates treat compute primarily as a technical input rather than as an outcome of investment, ownership, and financial control. This paper examines AI infrastructure investment flows across Africa through a systematic analysis of 46 publicly announced projects totalling USD $12.7 billion between 2019 and 2025. Using a value chain framework, we analyze who invests in AI-relevant infrastructure and where investments concentrate. Our findings reveal a highly concentrated landscape dominated by global data center operators, hyperscale technology firms, and development finance institutions, clustering in South Africa, Kenya, Nigeria, and Egypt. We introduce asymmetrical interdependence to describe a structural condition in which capital and physical infrastructure account for 73% of total funding while control remains concentrated in the compute layer among a small number of global technology firms. We argue that compute governance must account for capital flows, ownership, and control, not only geographic access, because these dynamics shape AI compute equity. Infrastructure presence is necessary but insufficient for meaningful governance capacity.

Large language models (LLMs) increasingly mediate how people form impressions of organisations, yet most monitoring is done in English, assuming an English query returns a representative picture. We measure how far that holds. We queried three grounded LLMs (GPT-5.4, Gemini 3.1 Pro, Perplexity Sonar Pro) about 66 brands from eleven Northern, Baltic, and Central European markets, in twelve languages across four families (Germanic, Uralic, Baltic, Slavic), generating 35,640 responses. Multilingual embeddings (BGE-M3) allow cross-language comparison without translation. Three results emerge. First, AI-constructed reputation is language-bound: mean cross-language cosine similarity is 0.825, same-family responses are more similar than cross-family (0.844 vs 0.820; d = 0.31), and sentiment varies by language (F = 268.5, eta^2 = 0.077), with Uralic and Baltic languages most positive and Germanic, including English, most critical; clustering recovers the Slavic and Baltic families (cophenetic 0.915). Second, query language shifts which brands are recommended far more than how they are described: moving from an English query to a brand's home language raises recommendation share by 0.80 for local champions but only 0.15 for global multinationals (t = -8.84, p < 0.001), with no comparable reversal in sentiment. An English-only audit therefore understates a local champion's AI visibility. Third, response stability varies more with model choice than with language (eta^2_model = 0.32 vs eta^2_language = 0.01, on a five-iteration replication over a 20-brand subset). These results indicate that English-only AI reputation monitoring leaves a measurable language blind spot, concentrated in the visibility of locally headquartered brands.

Enterprise AI aims to move toward continuous event monitoring, detection, and action across specialist agents, yet existing multi-agent systems largely assume discrete request-response workflows and remain underexplored at enterprise scale. We evaluate DAG Plan and Execute and ReAct across 208 production-derived enterprise scenarios spanning Persona (<10 agents), Department (20-80), and Enterprise (200) scales, and introduce a Task Manager for continuous operation via priority inference, related-event merging, and preemption. Results show that scale, not task complexity, dominates orchestration performance: both architectures perform well at small scale but degrade at enterprise scale as agent discovery noise becomes the primary bottleneck, with simple tasks degrading more sharply than complex ones. DAG Plan and Execute offers higher precision and structured parallelization at smaller scales, but its higher overhead worsens at enterprise scale; ReAct is more robust by handling failures incrementally. The Task Manager reduces high-priority queue latency by 14-75% and improves related-event correctness by over 20 percentage points at enterprise scale.

As AI agents are increasingly integrated into core business processes, understanding and designing effective interaction patterns between humans and AI agents becomes crucial for value creation. This study identifies and evaluates principles and criteria for a positive User Experience (UX) with AI agents, along with methods for its measurement. We identify user expectations and needs to facilitate adoption, build trust, and support user-centered decision-making by development teams. Using a mixed-methods approach that combines qualitative and quantitative techniques, we explore interaction patterns between humans and AI agents. The findings from this exploratory research serve as the basis to develop a survey experiment which evaluates the effectiveness of specific design elements on a larger scale. This foundational research contributes to the development of more intuitive and effective human-AI agent interactions in business settings.

In recent years, electronic (E) commerce services have rapidly increased in the daily lives of people, which helpsthem to purchase products online. However, retail platforms have struggled to understand customer behavior and make it difficult to predict their future purchases. To overcome these challenges, this study proposes a hybrid Retail Deep NeuralNetwork (Ret-DNN) with an Extreme Gradient Boosting(XGBoost) model for capturing temporal features and tabular dynamics of retail data. First, data were sourced from a UnitedKingdom (UK)-based online retailer that contains transactions with almost 500,000 records. Then, the collected data were pre-processed using a series of techniques, such as data cleaning, outlier handling, temporal feature extraction, feature encoding, and z-score normalization, to ensure that the data were ready for model training and testing. Subsequently, the preprocessed data were fed into the Ret-DNN model, which acts as a feature extractor to understand the complete context of customer transactions. Further, the extracted data were fed as input into the XGBoost model, which predicted the final output as the purchase probability of customers. Finally, the proposed Ret-DNN XGBoost model achieved better results by attaining aMean Absolute Error (MAE) 0.2193 when compared to the existing Ret-DNN model. Keywords: Customer behavior forecasting, extreme gradientboosting, electronic commerce, predictive analytic, retail deepneural networks.

Remanufacturing large white goods is essential for a circular economy, yet visual quality assessment remains a manual bottleneck for training and pricing. Conventional detection methods require extensive annotation and struggle with small defects in high-resolution multi-view data. We present a multi-view framework based on Deformable-DETR for automated quality scoring that aggregates information across redundant views to extract fine-grained features. To enhance robustness with limited labels, we employ self-supervised pretraining followed by supervised fine-tuning on expert-annotated scores. Additionally, a linear projection over frozen feature maps identifies regions of interest to explain model decisions. Evaluated on an industrial multi-view dataset, our approach delivers precise quality assessments while reducing reliance on manual annotation and per-part customization, enabling scalable and transparent inspection for remanufacturing lines.

This paper presents the design, development, and implementation of a specialized forecast-then-optimize algorithmic pricing tool for sales campaigns in fashion e-commerce. Sales events present unique challenges for pricing including volatile demand patterns, rapid pricing decisions, and the need to balance short-term revenue with long-term profitability. We describe our approach combining daily-resolution demand forecasting using gradient-boosted trees with a multi-objective optimization framework that maximizes both long-term profit and net merchandise value for more than 5 million articles. Our solution addresses key limitations of existing weekly-granularity systems by implementing a forecast-then-optimize architecture that reduces pricing decision time from hours to minutes. We validate our approach through 23 A/B tests across 12 markets during 2023-2024 sales campaigns at Zalando, one of Europe's leading online fashion retailers. Experimental results demonstrate that the new pricing system achieves approximately 6% higher profit while maintaining equivalent performance on sales and revenue compared to the previous manual-algorithmic hybrid approach. Based on these results, the algorithm was successfully deployed to production and now handles the majority of algorithmic pricing decisions for sales campaigns at the company.

We present a modular two-agent simulation framework for evaluating conversational shopping assistant architectures. An independent buyer agent, configured with personas, missions, and patience levels, is paired with an interchangeable responder that integrates with a real e-commerce search API. Holding the buyer constant across experiments enables controlled comparison of responder designs on identical scenarios. Using 2011 conversations across 14 persona buckets, we establish four empirical findings. First, rolling-window memory outperforms intent-extraction memory on all quality metrics while being 35% faster per query. Second, illustrating rapid evidence-driven iteration, a systematic failure analysis of a responder version enables targeted fixes that reduce failure and near-failure rates by 62% across the full dataset. Third, swapping the responder LLM backbone from Gemini2.5 to Llama3.3~70B costs 0.16--0.45 points despite identical architecture. Finally, we document systematic philosophical disagreement between frontier LLM judges: Gemini rewards process correctness while Claude demands concrete outcomes, despite using the same evaluation prompt.

Language-agent "memory palace" systems anchor each memory to a world coordinate, on the intuition that geometry adds something text cannot. We make that intuition testable and report three results. First, the memory-palace default of folding spatial proximity into a linear blend beside recency and importance does not help and can hurt: in a pre-registered recall experiment the shipped blend fails its own frozen test (mean Delta-Hit@5 -0.0375, Wilcoxon p=0.306), sitting at a position-blind baseline, while a geometry-led weighting wins decisively (+0.3208, p<10^-15): geometry must lead recall when the query regime is spatial. Second, memory recall and visibility must be separated: recall is occlusion-blind by design (you correctly remember the next room behind a wall), while visibility is a perception predicate over stored geometry that the live system never computed. A one-line ray-versus-voxel digital differential analyzer (DDA), re-pointed from the gaze ray the agent already casts, supplies it: text and the live FoV cone both score 0.000 on 849 behind-wall targets while cone-plus-DDA reaches 0.982 (exact McNemar p<10^-6); coordinate recall separately resolves near-duplicate locations a cosine null cannot (1.000 vs 0.533, n=150). Third, the visibility predicate is confirmed live under a git-committed pre-registration (SPMEM-OCC-LIVE-v1: eight scripted worlds, automated oracle scoring, 96 behind-wall targets, false-visible 1.000->0.000, pooled exact McNemar p=2.5x10^-29), a run that surfaced and fixed a real relay anchor defect. We concede that occlusion-needs-geometry is near-tautological; the contribution is the measurement and isolation, separating what spatial memory must store from how it is read. These pilots power a frozen confirmatory study (SPMEM-ZERO-REAL-PREREG-v1); the full human-authored multi-world study with blind raters remains future work.

World model has emerged as a powerful paradigm in artificial intelligence, enabling agents to represent their environments, predict future states, and evaluate possible actions before acting. However, existing world model approaches have largely been developed for domains such as computer vision, robotics, gaming, and autonomous driving, where the world is primarily visual or physical and governed by relatively stable dynamics. These formulations are not directly applicable to business practice, where the relevant environment is semantic, organizational, and market-driven rather than physical. Business outcomes depend on context-sensitive factors such as customer behavior, pricing, competition, regulation, resources, and operational constraints. This paper introduces the concept and architecture of a Business World Model (BWM), which is a world model specialized for business and organizational environments. A BWM encodes business states, dynamics, and feasible actions space to support autonomous business planning and decision-making. We propose a business-semantics-centric formulation in which states, dynamics, and actions are linked to key business entities, their attributes, and their relationships. Within this framework, intelligent agents can simulate alternative action sequences, estimate their effects on future business outcomes, and evaluate trade-offs under uncertainty. The proposed architecture integrates semantic data representations, probabilistic machine learning models, deterministic business rules, and explicit action spaces into a coherent internal simulator. This work establishes a conceptual foundation for autonomous business systems capable of moving from instruction-based execution toward goal-driven planning, optimization, and execution.

Selecting which companies to approach is a central challenge in business-to-business (B2B) sales, where decisions are often based on manual research and fragmented information sources. Modern B2B sales platforms centralize company records and use learned company embeddings to support tasks such as recommending and prioritizing potential clients. In this study, we investigate whether enriching these company embeddings with Semantic knowledge from DBpedia improves downstream interaction-prediction performance, within a pipeline that integrates structured company attributes and text embeddings deployed on a real B2B platform. We evaluate the learned embeddings on a downstream interaction prediction task using real user feedback data from the platform. Results show that DBpedia enrichment improves downstream performance, with gains observed on ranking and discrimination metrics.

In multi-vertical e-commerce platforms like DoorDash, relatively newer product verticals such as grocery and retail present a significant opportunity for personalization innovation. A key challenge lies in solving the "cold start" problem for users. This paper introduces a novel framework for enhancing recommendation quality by transferring knowledge from data-rich verticals (e.g., restaurants at DoorDash) to data-sparse ones. We leverage Large Language Models (LLMs) to perform generative inference, synthesizing sparse, high-dimensional features that encapsulate latent user affinities. Specifically, we employ a hierarchical Retrieval-Augmented Generation (RAG) pipeline to derive multi-level taxonomic features from user restaurant order histories and search queries. These generated features, encoding both long-term cross-vertical preferences and short-term intent, are integrated into a production Multi-Task Learning (MTL) ranking model. We demonstrate through extensive offline and online evaluation that this approach significantly improves personalization and engagement in emerging business verticals, effectively bridging the behavioral data gap.

Accurate translation from Natural Language to First-Order Logic (NL-to-FOL) underpins neurosymbolic AI systems and Natural Language Inference (NLI), making the quality of NL-to-FOL benchmarks essential---yet these datasets have never been rigorously audited. Our first contribution is to present a systematic human inspection of the validation split of \textsf{FOLIO} and a subset of \textsf{MALLS} test instances, finding that approximately 42.5% and 42% of entries, respectively, contain incorrect FOL formalizations (i.e., ground truth labels), with additional rates of ambiguous NL sentences (17.8% and 51%) and incorrect NLI labels in \textsf{FOLIO} (8.4%). Our second contribution is to develop and release corrected ground truths for such datasets, showing that annotation errors distort model evaluation on a reference benchmark task: testing three state-of-the-art LLMs (Gemma~4 31B-it, Qwen3-30B-A3B, and GPT-4o-mini) with the corrected ground truths yields accuracy gains from +11 to +23 percentage points. Motivated by these findings, we propose an LLM-based framework to support humans in manual reviewing NL-to-FOL datasets. By directing reviewers toward the most error-prone instances, we empirically show that it is possible to achieve 90% dataset accuracy after reviewing fewer than 20% of instances, compared to over 76% required by unguided review. We release all human-verified annotations and the code for our framework.

Semantic retrieval in e-commerce must handle short, noisy, and colloquial queries over large product catalogs with fine-grained attribute distinctions. We present a Siamese LLM dual-encoder trained through a two-stage pipeline: contrastive learning with a false-negative margin mask to prevent penalization of near-duplicate products, followed by Relative Odds Alignment for Retrieval (ROAR), a preference optimization objective that extends Bradley-Terry to variable-sized graded relevance groups via consecutive odds-ratio margins. The training corpus mirrors this progression - substitute query-product pairs provide coarse semantic supervision in Stage 1 and graded relevance annotations drive fine-grained ranking in Stage 2. The resulting system accurately retrieves exact matches while correctly ordering substitutes and complementary products, with gains confirmed across query-frequency strata and business verticals, and statistical significance validated through live A/B deployment at scale.

Enterprise multi-agent systems increasingly expose multiple coordination patterns, but deployments often lack evidence for when to use consensus, debate, synthesis, or a simpler single-agent workflow. This paper evaluates whether coordination strategy should be selected dynamically by problem class rather than fixed globally. We run a frozen matrix of 30 enterprise tasks spanning six industries, five problem classes, four execution conditions, three replications per cell, and four model arms: qwen_local, sonnet, gemma_openrouter, and an auxiliary openai cloud-validation arm. All 1,440 generated outputs are judged by a fixed Sonnet rubric. The main finding is bounded and operationally useful, but it is not the original strict H1. The pre-registered exact-winner/CI criterion is not supported: exact winner identity is unstable across model arms, and several predicted strategies are close to, but not above, the best observed alternative. A weaker near-best routing claim is strongly supported. In every pre-registered model arm and problem class, and again in the auxiliary OpenAI validation arm, the predicted strategy is within 0.10 quality-score points of the best observed condition. Structured compliance verification is the clearest exception to the original mapping: all arms favor single_agent rather than consensus. A pre-registered Kendall's W test finds no reliable difference between Vietnamese-domain and English-domain tasks in how consistently the four coordination conditions are ranked (mean W of 0.20 in both strata; signed-rank p = .85), so H2 is not supported. We conclude that enterprise coordination policy should use dynamic routing as a calibrated default, not as a deterministic winner-selection law.

E-commerce platforms have begun recruiting crowdsourced jurors to adjudicate massive volumes of transaction disputes. Unlike formal legal judgment, E-commerce dispute verdicts require grounding pivotal clues from redundant, multi-round, multimodal evidence and making decisions under flexible platform-specific conventions. These characteristics render existing methods insufficient for this scenario. To bridge this gap, we introduce a pioneering task, E-commerce Dispute Verdicts (EDV), and present VerdictBench, a multimodal benchmark comprising 6,000 real-world cases designed to reflect crowdsourced jury decisions. Building upon this, we propose CyberJurors, a multi-agent framework to clarify the dispute logic and regulate the verdict process. At the individual level, Individual Verdict Chain-of-Thought decomposes the EDV task into four structured reasoning stages, enabling fine-grained clue perception and clarifying causal logic between pivotal clues and the dispute focus. At the collective level, Jury Consensus Verdict simulates multi-round discussion and voting among jurors, while incorporating verdict precedents to mitigate cognitive biases toward either disputant. Experiments on VerdictBench show that CyberJurors outperforms state-of-the-art LLMs, MLLMs, and court simulators, while achieving stronger alignment with real-world jury voting patterns. Code and dataset are available at https://github.com/YanhuiS/CyberJurors and https://huggingface.co/datasets/piggi/VerdictBench.

Financial and economic research often relies on structured supply-chain disclosures and commercial databases. In China, supplier--customer disclosure is typically limited to major partners of listed firms, leaving unlisted firms and long-tail inter-firm links poorly captured in structured data. Public web evidence can partly complement this gap through corporate, government, and trade-media disclosures; however, full-text web mining at scale is costly because pages are often inaccessible or expensive to process with large language models (LLMs). We propose a snippet-driven method for constructing a supply chain knowledge graph (SCKG), with firms as nodes and inter-firm relationships as edges. Web search snippets are query-biased summaries returned with search results. We use them as a scalable first-pass evidence layer for LLM-based relationship extraction. We evaluate the pipeline in terms of extraction efficiency and coverage. For extraction efficiency, exhaustive full-text chunking discovers 19.8$\times$ more unique relationships than snippets, but requires 251.2$\times$ more input tokens and yields higher redundancy. For coverage, we use 130,685 Chinese firms as search seeds, covering Shanghai/Shenzhen-listed firms and large unlisted firms as of 2024. In the listed-firm subset, the resulting SCKG covers 7.2$\times$ more firms and 9.3$\times$ more relationships than the CSMAR disclosure-based benchmark, while revealing heavy-tailed degree patterns. Retained provenance metadata make the SCKG an auditable complement to disclosure-based databases.

Recent demonstrations of large language models producing candidate and confirmed vulnerabilities in production software have renewed the narrative that AI will reshape offensive and defensive security. Headlines emphasize capability; they rarely interrogate costs and incentives. This paper examines LLM-driven vulnerability discovery through a bugonomics lens: the operational economics of producing, proving, prioritizing, and fixing security-relevant defects. Historically, the most visible high-end bugonomics was offense-priced because production-grade zero-days and exploit chains were expensive specialist outputs for governments, brokers, and offensive vendors. Defender-side bugonomics already existed in vulnerability research, reward programs, and vendor remediation work; LLM-assisted systems change its scale and distribution. They make candidate generation, code comprehension, harness construction, proof-of-impact drafting, and report preparation cheaper at codebase scale. Exploits and proofs of concept remain important, but in defender workflows they primarily prove impact, guide prioritization, and justify remediation. The resulting bottleneck is not only finding more bugs; it is absorbing, validating, triaging, patching, and shipping a larger stream of reports. Using public data from Anthropic's Mythos Preview and Mozilla Firefox collaborations, along with public exploit-market price anchors and vulnerability reward programs, we argue that the near-term shift is not simply more zero-days. It is a move toward broader defender remediation throughput: low-signal candidates become cheaper, evidence-rich remediation become more important, and scarce capacity shifts toward maintainer review and release work. The effect is acute in open source, where LLM-assisted discovery can increase report volume while maintainer-side validation, triage, funding, and release capacity may not scale.

A/B testing remains the gold standard for evaluating modifications to e-commerce storefronts, yet it diverts traffic, requires weeks to reach statistical significance, and risks degrading user experience. We present SimGym, a framework for simulating A/B tests on e-commerce storefronts using vision-language model (VLM) agents operating in a live browser. The framework comprises three key components: (a) a traffic-grounded persona generation pipeline that derives per-shop buyer archetypes and intents from production clickstream data; (b) a live-browser agent architecture that combines multimodal perception over visual and browser-structured observations with episodic memory and guardrails to conduct coherent shopping sessions across control and treatment storefronts; and (c) an evaluation protocol that compares simulated outcome shifts with observed shifts in real buyer behavior. We validate SimGym on A/B tests of visually driven UI theme changes from a major e-commerce platform across diverse storefronts and product categories. Empirical results show that SimGym agents achieve strong agreement with observed outcome shifts, attaining 77% directional alignment with add-to-cart shifts observed across interface variants in real-buyer traffic. It reduces experimental cycles from weeks to under an hour, enabling rapid experimentation without exposing real buyers to candidate variants.

Time Series Foundation Models (TSFMs) have demonstrated notable success in general-purpose forecasting tasks; however, their adaptation to specialized classification problems remains constrained by the computational bottleneck of standard attention and the systematic omission of classical statistical knowledge. This technical report introduces KairosHope, a next-generation TSFM designed to reconcile massive generalization with analytical precision in classification tasks. The core of the proposal is the HOPE block, an architecture that replaces quadratic attention with a dual-memory system: Titans modules for dynamic short-term retention and a Continuum Memory System (CMS) for the abstraction of long-term historical context. To enrich the inductive bias, a Hybrid Decision Head is introduced, which fuses deep latent representations with deterministic statistical features extracted via tsfeatures package. KairosHope undergoes self-supervised pre-training on the massive Monash archive, combining Masked Time Series Modeling (MTSM) and contrastive learning (InfoNCE). Its subsequent adaptation to the UCR benchmark datasets is conducted through a rigorous Linear Probing and Full Fine-Tuning (LP-FT) protocol to prevent catastrophic forgetting. Empirical results demonstrate superior performance in domains characterized by strict temporal causality such as HAR or Sensor data. Consequently, KairosHope establishes a robust and efficient framework for the adaptation of foundation models to time series analysis.

Understanding customer movement within retail spaces is essential for optimizing store layouts. Real-world trajectory data can provide highly accurate insights, but collecting it is costly and often infeasible for many retailers. Heuristics such as Travelling Salesman Problem (TSP) and Probabilistic Nearest Neighbours (PNN) are commonly used as inexpensive approximations, but actual customer trajectories deviate by an average of 28% from shortest paths, highlighting a tradeoff between accuracy and practicality. We propose an agent-based modelling framework that casts customer trajectory prediction as a maximum entropy reinforcement learning (RL) problem, balancing reward maximization with stochasticity to better reflect customers with bounded rationality. Using real-world trajectory data from a convenience store, we show that RL-generated trajectories align more closely with customer behaviour than TSP and PNN, providing more accurate estimates of impulse purchase rates and shelf traffic densities. Furthermore, only RL-based predictions yield repositioning decisions for impulse products that align with those derived from actual trajectory data, resulting in comparable estimated profit gains. Our work demonstrates that RL provides a practical, behaviourally grounded alternative that bridges the gap between oversimplified heuristics and data-intensive approaches, making accurate layout optimization more accessible. To encourage further research, the source code is available on GitHub.