User Modeling

Personalizing large language models requires adapting model behavior to individual users while preserving robustness and deployment-scale efficiency. Existing approaches typically personalize LLMs either at the input level, by retrieving user histories or constructing profile prompts, or at the parameter level, by maintaining user-specific parameter-efficient modules. The former makes personalization sensitive to retrieval quality and prompt design, whereas the latter incurs storage and maintenance costs that grow with the user population. To address these limitations, we propose TAP-PER (Temporal Attentive Prefix for PERsonalization), a prefix-based framework that encodes user preferences as learnable representations, avoiding the serialization of user histories into prompts and replacing heavy per-user adapters with lightweight user-state prefix embeddings. Inspired by personalized recommendation systems, TAP-PER decomposes user modeling into user-state and query-conditioned components, and incorporates temporal signals to capture the evolving nature of user interests. Experiments on six LaMP tasks show that TAP-PER consistently outperforms prompt-based and model-based baselines across classification, rating, and generation settings. Moreover, TAP-PER uses 130x fewer per-user parameters than OPPU and roughly half the total parameter footprint of PER-PCS at the 1,000-user scale, demonstrating scalable personalization without prompt-serialized histories or heavy per-user adapters.

Many decision-support settings require systems that adapt to individual users, but evaluation data for this problem remain limited. Existing benchmarks for user understanding often rely on simulated users or model-generated behavior, even though recent work cautions that model-based simulations can diverge systematically from human behavior. We introduce \textsc{BehaviorBench}, a benchmark for evaluating personalized decision modeling from real-world behavioral traces. \textsc{BehaviorBench} reconstructs wallet-level decision histories from observed public prediction-market and on-chain records, and organizes them into two complementary task layers: \emph{Belief prediction}, which predicts a user's final revealed stance and confidence in a market, and \emph{Trade prediction}, which predicts the direction and amount of individual transactions. Across 2,000 evaluation wallets, the benchmark contains 141,445 Belief instances and 1,485,972 Trade instances, with disjoint support pools for retrieval-based evaluation. We evaluate frontier and open-weight generative models under four history interfaces: no personalization, direct recent history, generated user profiles, and retrieved support-wallet evidence. Personalization improves Belief prediction more consistently than Trade prediction, model rankings change across task layers and metrics, and different history interfaces expose different failure modes. \textsc{BehaviorBench} provides an evaluation setting for studying whether personalized methods can use real-world behavioral evidence rather than simulated users alone.

Large Language Models (LLMs) have demonstrated remarkable capabilities across diverse domains, yet personalizing their outputs to individual users remains an open challenge. Existing approaches predominantly adopt a flat behavioral paradigm, aggregating user behaviors without an explicit account of how they are organized into deeper behavioral structures. In this work, we draw on Pierre Bourdieu's Theory of Practice to propose PHF (Practice-Habitus-Field), a sociologically grounded framework that reconceptualizes LLM personalization through three hierarchical levels: individual behaviors as practices, their temporal accumulation into stable dispositions as habitus, and shared regularities across similar users as fields. We instantiate PHF through $\mathrm{PHF}_{\text{Compass}}$, a lightweight and model-agnostic implementation based on a frozen LLM. Experiments on the Language Model Personalization (LaMP) benchmark demonstrate consistent improvements across diverse tasks, while further analyses validate the interpretability and extensibility of the learned behavioral structures.

Many real-world conversational settings for knowledge discovery, including podcasts, hiring screens, and marketplaces, require a purpose-driven understanding of a person. We study the Next-Best-Question (NBQ) problem: at each turn, an interviewer should ask the question with the highest expected information gain given what has already been learned and the conversation goal. We propose NBQ, a plug-and-play framework that seeds a diverse pool of candidate questions, maintains a compact and continuously updated user state, adaptively selects the next question within a turn budget, and distills the resulting free-form dialogue into a structured vector-based user profile. As a demanding application, we instantiate NBQ for reciprocal matchmaking, where compatibility must be mutual and each person is modeled by both self-description and counterpart-preference representations. To support large-scale matching, we further introduce QuickMatch, an efficient retrieval layer that recasts reciprocal matching from quadratic pairwise scoring to approximate vector search. Experiments show that NBQ improves user profiling quality by up to 13.6% and 14.0% in AC@T and AR@T, respectively, while QuickMatch accelerates retrieval by up to 22.9x with recall up to 0.989.

Despite the rapid deployment of LLMs into classrooms, validating educational AI remains uniquely intractable: interventions act on developing learners whose cognitive and social trajectories are irreversibly shaped, while real-world trials are slow, ethically constrained, and institutionally locked. LLM-based educational simulators have emerged as a potential remedy, but many still collapse learning into persona-conditioned role-play and, when optimized only to reproduce existing classrooms, can structurally penalize the institutional novelty that pedagogical reform requires. In this work, we introduce AgentSchool, an LLM-driven multi-agent simulator that models learning as state transition rather than prompted behavior. AgentSchool couples cognitively growable student agents -- equipped with weighted subject knowledge graphs, thinking-workflow pools, and explicit misconceptions -- with adaptive teacher agents that plan, scaffold, and reflect along the Zone of Proximal Development, embedded in a configurable scenery generator that situates instruction within both formal and informal learning fields, and a multi-scale simulator that decouples interaction scale, temporal granularity, and simulation duration. Experiments show that structured student agents produce more differentiated mastery and misconception traces than a baseline simulator, while teacher-agent comparisons show backbone-dependent patterns consistent with ZPD-informed adaptation. Further, AgentSchool generates plausible traces of peripheral participation, clique formation, aggressor-induced cohesion, and opinion-leader emergence consistent with classroom social theories. Beyond its role as an educational research instrument, AgentSchool frames education as a socially meaningful testbed for long-horizon memory, multi-agent coordination, and future institutional reasoning under organizational pressure.

Emotional support plays an important role in dialogue systems, and its success depends on adapting to a user's evolving and implicit needs across multi-turn interactions while leveraging the strong reasoning capacity of large language models. However, since signals about user needs are often weak, indirect, and can only be disambiguated through multi-turn interaction, existing emotional support methods often struggle to acquire and generalize relevant conversational knowledge efficiently. To bridge this gap, we introduce User-Aware Active Knowledge Acquisition (UKA), a gradient-free active dialogue learning framework that explicitly represents uncertainty about user needs and incorporates active learning into both knowledge acquisition and response selection.We propose a Theory-of-Mind uncertainty estimation mechanism that allows the model to prioritize responses, thereby eliciting more informative user feedback. UKA is capable of efficiently exploring user-aligned conversational knowledge during training while maintaining robustness at test time. Experiments across multiple dialogue benchmarks and model architectures demonstrate that our approach consistently outperforms strong baselines in dialogue quality and user alignment.

Although a growing body of research has begun to describe user--LLM interactions, the picture it paints is largely static; little is known about how individual users change their behavior over time. To address this gap, we analyze the conversational trajectories of ~12,000 randomly sampled Microsoft Bing Copilot users and compare these with data from WildChat-4.8M. While the Copilot data contains significant population-level trends, we find that trends in individual user trajectories are much weaker; user habits prove to be overwhelmingly sticky. We also find stark differences between users of different activity levels: more active users have more successful conversations and use the LLM for more complex and professionally oriented tasks. Some user trends also appear in WildChat-4.8M, but we find evidence that this dataset is significantly skewed towards highly proficient "power" users. Ultimately, our results suggest that existing user behavior is difficult to change and demonstrate the extent of user heterogeneity. Our comparison between datasets highlights that WildChat does not represent typical user--AI interactions, an important caveat for downstream uses of the data.

If an AI agent makes decisions on a person's behalf, those decisions must align with its user. We introduce representational accuracy to measure how faithfully a system captures a person's interpretation. An interpretive layer is operationalized as a Behavioral Specification. Our reference implementation aggressively compresses a person's data into interpretive patterns, served as context to a language model. We evaluate the Specification on a prototype benchmark of held-out behavioral predictions scored by a calibrated 5-judge LLM panel. We test it independently and in composition with a range of context conditions: full raw corpus, full extracted facts, and four commercial memory systems (Mem0, Letta, Supermemory, Zep). Across 14 public-domain autobiographical corpora, the Specification lifts representational accuracy in aggregate and nearly eliminates model hedging. It recovers most of what the raw corpus delivers, at ~25x less context cost. The Specification lifts subjects toward a common predictive level regardless of pretraining baseline; the lift in absolute points is therefore largest where the baseline is lowest, suggesting the population of relevance is anyone not adequately represented in pretraining. Lift is greatest on interpretation-required questions, where providing an interpretive layer enables model behavior that extracted facts or raw corpus do not. Conversely, on recall-required questions, this layer can interfere rather than help. We conclude that representational accuracy is distinct from recall and that human-AI alignment is dependent on how accurately the user is represented. Representational accuracy makes that alignment testable.

Understanding what a user believes and intends is central to building effective agent assistants. This ability is often evaluated through Theory-of-Mind (ToM) tasks, where success requires reasoning from the user's perspective. However, many existing approaches address ToM with complex pipelines that model behavior indirectly, without explicitly reconstructing the user's mental state. This misses the core structure of the problem: users act based on their beliefs, which are updated through observations of the environment; beliefs and intentions jointly determine actions, which in turn change the environment; and social reasoning often requires nested beliefs about what others believe or intend. We propose UserHarness, a simple framework that reframes ToM reasoning as explicit user-mind reconstruction. UserHarness decomposes the user's mental state, its relation to the external environment, and the actions that follow from it, enabling agents to track what the user observes, believes, intends, and does. Across five benchmarks, UserHarness reaches up to 95.94% macro accuracy, improving over existing inference methods by more than 15% relative and over the strongest prompt-only harness by about 20% relative. These results suggest that robust user understanding requires reasoning from the roots of the user's mind, positioning user harnessing as a promising foundation for more adaptive future assistants.

User modeling aims to use language models (LMs) to mimic an individual's behavior from a corpus of past context-action pairs (e.g., conversation turns), enabling the simulation of users in settings like behavioral science, human-AI collaboration, and market research. Recent approaches augment these corpora with synthesized reasoning traces, typically generated by conditioning on both context and action. However, such conditioning constitutes post-hoc rationalization rather than reasoning: the trace is guaranteed to justify the action, but may not encode the underlying latent causal decision paths. We propose Recon, which uses action reconstruction to score reasoning traces by their predictive power: given a context and candidate reasoning, a reconstruction model predicts the action, and reconstruction fidelity determines reasoning quality. Across four domains, Recon achieves a 54.7% win rate over Backward Synthesis, a standard post-hoc rationalization baseline. Further, we find that training a reasoning synthesis model with rewards derived from Recon improves downstream user modeling performance, achieving a win rate of up to 70.0% over baselines. We further show that Recon-synthesized reasoning transfers across models, and improves user modeling beyond the reconstruction model. Our work demonstrates that post-hoc rationalization is insufficient for reasoning synthesis, and that useful and interpretable reasoning should naturally elicit the action from the context.

Large Language Models (LLMs) have reshaped user profiling, yet current evaluations mainly focus on static data snapshots. This paradigm overlooks the reality of personalized systems, where User-Generated Content (UGC) arrives continuously and fine-grained profile evolve rapidly. To bridge this gap, we introduce StreamProfileBench, a large-scale benchmark for fine-grained streaming user profiling. We formalize streaming user profiling as a continuous state maintenance task and curate a highly authentic dataset comprising over 120,000 UGC posts from 7,000+ real users across five diverse platforms. By leveraging the temporal correlation of user interests, we further propose a novel, annotation-free evaluation framework. Extensive experiments across 14 leading LLMs reveal that continuous profile updating remains an open challenge. Models exhibit a systemic conservative bias, over-retaining past interests while failing to recognize interest decay. Ablation experiments further validate the practical utility and necessity of the streaming paradigm.

Current AI interaction models treat the prompt as the primary object of exchange, omitting a critical layer: the user's latent source intent, the goal state preceding and motivating the prompt. Here we introduce Intent Signal Theory (IST), a computational framework that formalises this missing intent layer. IST distinguishes four objects routinely conflated: latent source intent (I*), observable intent proxy (I-hat), encoded carrier (P), and model output (O). It formalises dimensional weights, encoding masks, structural and fidelity recovery scores, and public-private intent decomposition. The Theorem of Irreversible Intent Loss establishes that private intent absent from the carrier cannot be recovered beyond generic substitution. Evidence from four companion studies spanning six LLMs, three languages and three task domains shows structural-fidelity splits, human-validated metric dissociation, and weight-tolerance plateaus consistent with IST's predictions. IST reframes prompt engineering as intent-protocol design and identifies a computational layer that current AI systems lack.

Personalized dialogue requires more than recalling explicit user histories: systems also need to infer hidden user states that evolve through interaction and shape appropriate response strategies. Existing memory- and profile-based methods primarily reuse observable user information, offering limited support for modeling user-state dynamics or selecting actions based on how they shape future user states. We propose PUMA (Prospective User-state Modeling for Action selection), a framework grounded in the Free Energy Principle (FEP) that formulates personalization as decision-making under partial observability, centered on an explicit user state model that captures latent user states and their action-conditioned dynamics. At each turn, PUMA maintains a belief over the user's hidden state, refines the user state model for observation generation and action-conditioned state transition, and selects dialogue actions by minimizing expected free energy, balancing epistemic and pragmatic objectives under a unified criterion. This formulation shifts personalization from passive memory retrieval to model-based decision-making over user evolution. We instantiate PUMA on healthcare-oriented counseling and motivational interviewing benchmarks with latent state annotations for rigorous evaluation. Experiments show that PUMA improves long-horizon dialogue outcomes while maintaining strong response quality, and a cross-dataset study demonstrates more reliable user-state estimation and next-state prediction.

Employees often struggle to identify ``who knows what,'' leading to organizational productivity losses. We investigate whether Large Language Models (LLMs) can infer individual domain knowledge directly from long-term Slack logs. Analyzing 27,188 messages from 43 users, we evaluated seven models (including Gemini, Claude, and GPT families) by comparing their zero-shot estimates against self-reported skill ratings from 27 participants. Gemini 2.5 Flash achieved the lowest error (MAE 21.13%), while GPT models showed significantly larger discrepancies. Notably, estimation accuracy depended only weakly on message volume, indicating that more text alone does not guarantee better inference. These findings demonstrate the feasibility and current limits of automated expertise mapping, highlighting the need for privacy-preserving deployments and richer, structure-aware representations of human knowledge.

Champion recommendation in multiplayer online battle arena games is usually framed informally as a problem of metagame strength, personal comfort, or global win rate. We formalize champion recommendation in League of Legends as an interpretable, player-conditional ranking problem under sparse, noisy, and non-stationary behavioral data. The proposed framework combines four information sources: a population-strength proxy, player-style similarity, direct and indirect mastery priors, and archetype-level guardrails. The method uses robust median/MAD normalization, logarithmic transforms for skewed event counts, recency-weighted player style vectors, mastery-weighted champion-pool vectors, weighted cosine similarity, rank-scaled score components, and k-means++ clustering for coarse archetype support. The implemented prototype uses a Python/Pandas modeling layer, Supabase-backed storage, and a web-facing recommendation interface. Unlike black-box supervised win-prediction systems, the proposed method returns decomposed recommendation scores that can be inspected as expected-performance proxy, fit, mastery, and archetype compatibility. A single-player case study on a 100-game history for the player identifier DIVINERAINRACCON is included as an end-to-end sanity check. The manuscript is therefore a methods and systems contribution: it specifies a reproducible, modular, and auditable champion recommender and gives a validation protocol for future large-scale evaluation through temporal train-test splits, next-champion recovery, calibration analysis, and ablation studies.

Despite extensive efforts on egocentric video datasets and benchmarks, understanding users' internal states, which is crucial for enabling seamless AI assistant experiences, remains largely overlooked. In this work, we introduce EgoIntrospect, the first egocentric dataset captured in user-driven scenarios with self-annotations that explicitly reveal users' interactive intentions with AI assistants. EgoIntrospect was collected using a cross-device setup, providing synchronized video, audio, gaze, motion, and physiological signals. It consists of 180 hours of recordings from 60 subjects, with an average recording duration of 3 hours per subject. Leveraging EgoIntrospect, we formalize a suite of tasks centered on user internal states, including affective experience, interactive intent, and cognitive memory. We further process the annotations to construct benchmarks that evaluate the ability of modern multimodal large language models to reason about users' internal states from egocentric observations. Experiments on our benchmark suggest that existing multimodal large language models struggle to effectively leverage multimodal signals to infer users' subjective internal states. The dataset and annotations will be made publicly available to advance research in egocentric vision and wearable AI assistants. Project page: https://ego-introspect.github.io/

Modeling long-term user interests with massive historical user behaviors enhances click-through rate (CTR) prediction performance in advertising and recommendation systems. Typically, a two-stage framework is widely adopted, where a general search unit (GSU) first retrieves top-$k$ relevant behaviors towards the target item, and an exact search unit (ESU) generates interest features via tailored attention. However, current target-centered GSU would ignore other latent user interests, leading to incomplete and biased interest features. Additionally, the matching-based retrieval process in GSUs depends on the pairwise similarity score between target item and each historical behavior, which not only becomes time-consuming for online services as user behaviors continue to grow, but also overlooks the interaction information among user behaviors. To combat these problems, we propose a \textbf{Gen}erative \textbf{L}ong-term user \textbf{I}nterest model named GenLI for CTR prediction. GenLI consists of an interest generation module (IGM), a behavior retrieval module (BRM), and an interest fusion module (IFM). The IGM generates multiple interest distributions to indicate different aspects of real-time user interests, which is target-independent and incorporates interaction information among behaviors, ensuring complete and diverse interest features. The BRM selects related behaviors via a simple lookup operation, reducing the time complexity for weighting each behavior to $O(1)$. Finally, the IFM uses delicate gating mechanisms to generate interest features. Based on the generation process, GenLI improves the diversity of user interests and avoids complex matching-based behavioral retrieval, achieving a better balance between accuracy and efficiency for CTR prediction.

In enterprise operations, the context required for an AI agent task is scattered across systems of record, static information stores, and communication channels. What is stored is system state, a lossy representation of the work that actually happened. The prevailing approach retrieves by matching request content to what is stored; for narrow requests this works well. But synthesis quality depends on knowing what to surface and how to interpret it: knowledge specific to each organization, team, and individual, present in behavioral patterns, absent from any retrieval index. For the agentic task of proposing enterprise-valuable leads to sellers, this approach breaks down: True Lead Rate is low, False Lead Rate is high, and the model has no mechanism to improve. We present X-SYNTH, a framework for enterprise context synthesis grounded in digital human attention, the digitally observable interaction signatures of each worker, encoding what they did, the sequence in which they did it, and implicit reward signals. Behavioral traces preceding positive outcomes are distinguishable from those that did not, without external labeling. X-SYNTH models each individual's behavioral baseline as a Digital Twin Signature (DTS) and selects among seven attention filters, Proportional, Inverse, Differential, Recurrent, Comparative, Sequential, and Collective, per individual and per query, to identify causally relevant activity signatures. A four-stage pipeline assembles ranked context grounded in behavioral patterns rather than query embeddings. A frontier model unaided achieves 9.5% True Lead Rate (TLR) with 90.5% False Lead Rate (FLR). Augmented with X-SYNTH, TLR rises to 61.9% (6.5x) while FLR falls to 18.8%. Enterprise context synthesis is not a retrieval problem. It is a relevance problem, and digital human attention is its most reliable ground truth.

Large language model personalization typically adapts outputs to user preferences and style but does not account for differences in user evaluation capacity across domains of expertise. This limitation can encourage Professional Domain Drift, where users rely on AI generated reasoning in domains they cannot reliably evaluate. We introduce Capability Conditioned Scaffolding, a typed framework that partitions expertise into strong, mixed, and weak domains and conditions intervention behavior on structured capability profiles. A pilot evaluation across multiple MMLU subsets and four LLM substrates shows consistent profile conditioned intervention behavior, including categorical inversion under profile swapping and selective activation in mixed domain risk zones. These findings suggest that capability aware scaffolding can support more reliable professional human AI collaboration beyond stylistic personalization.

LLM-based web agents can navigate live storefronts, yet they often collapse to a single "average buyer" policy, failing to capture the heterogeneous and distributional nature of real buyer populations. Existing personalization methods rely on hand-crafted prompt-based personas that are brittle, difficult to scale, context-inefficient, and unable to faithfully represent population-level behavior. We introduce SimPersona, a novel framework that learns discrete buyer types from historical traffic and exposes them to LLM-based web agents as compact persona tokens. Given raw clickstreams, a behavior-aware VQ-VAE induces a discrete buyer-type space that captures the statistical structure of real buyer behavior and merchant-specific buyer population distributions. To provide behavior-specific guidance to LLM-based web agents, SimPersona maps each learned buyer type to a dedicated persona token in the LLM agent vocabulary and fine-tunes the agent with these tokens on real browsing traces. At inference, each synthetic buyer is assigned to a learned buyer type with a single encoder forward pass, requiring no retraining or store-specific prompt engineering. For population-level simulation, SimPersona samples buyer types from each merchant's empirical distribution over the learned VQ-VAE codebook and instantiates agents with the corresponding persona tokens, preserving merchant-specific buyer population distributions. Evaluated on $8.37$M buyers across $42$ held-out live storefronts, SimPersona achieves $78\%$ conversion-rate alignment with real buyers, exhibits interpretable behavioral variation across buyer types, and outperforms a baseline with $8\times$ more parameters on goal-oriented shopping tasks. We further release an open-source data pipeline that converts raw e-commerce event logs into buyer representations and agent-training traces.

Large language models (LLMs) are increasingly used to simulate human behavior, but their ability to simulate $individual$ privacy decisions is not well understood. In this paper, we address the problem of evaluating whether a core set of user persona attributes can drive LLMs to simulate individual-level privacy behavior. We introduce PrivacySIM, an evaluation suite that benchmarks LLM simulation of user privacy behavior against the ground-truth responses of 1,000 users. These users are drawn from five published user studies on privacy spanning LLM healthcare consultations, conversational agents, and chatbots. Drawing on these user studies, we hypothesize three persona facets as plausible predictors of privacy decision-making: demographics, previous experiences, and stated privacy attitudes. We condition nine frontier LLMs on subsets of these three facets and measure how often each model's response to a data-sharing scenario matches the user's actual response. Our findings show that (1) privacy persona conditioning consistently improves simulation quality over no-persona conditioning, but even the strongest model (40.4% accuracy) remains far from faithfully simulating individual privacy decisions. (2) A user's stated privacy attitudes alone may not be the best predictor because they often diverge from the user's actual privacy behavior. (3) Users with high AI/chatbot experience but low stated privacy attitudes are the most challenging to simulate. PrivacySIM is a first step toward understanding and improving the capabilities of LLMs to simulate user privacy decisions. We release PrivacySIM to enable further evaluation of LLM privacy simulation.

Digital personas powered by Large Language Models (LLMs) are increasingly proposed as substitutes for human survey respondents, yet it remains unclear when they can reliably approximate human survey findings. We answer this question using the LISS panel, constructing personas from respondents' background variables and pre-2023 survey histories, then testing them against the same respondents' held-out post-cutoff answers. Across four persona architectures, three LLMs, and two prediction tasks, we assess performance at the question, respondent, distributional, equity, and clustering levels. Digital personas improve alignment with human response distributions, especially in domains tied to stable attributes and values, but remain limited for individual prediction and fail to recover multivariate respondent structure. Retrieval-augmented architectures provide the clearest gains, but performance depends more on human response structure than on model choice: personas perform best for low-variability questions and common respondent patterns, and worst for subjective, heterogeneous, or rare responses. Our results provide practical guidance on when digital personas could be appropriate for survey research and when human validation remains necessary.

Behavioral curve modeling -- fitting parametric functions to engagement-versus-exposure data -- is standard practice in recommendation, advertising, and clinical dosing. We show that aggregation introduces a systematic distortion: Simpson's paradox in behavioral curves. On Goodreads (3.3M users, 9 genres), individual users peak at n* approximately 11 exposures while the aggregate peaks at n* approximately 34 -- a 3x gap driven by survival bias. Amazon Electronics (18M reviews) shows a 5.3x distortion. MovieLens-25M (D approximately 1) serves as a negative control, confirming that survival bias -- not aggregation per se -- is the operative mechanism. The distortion is robust to category granularity, engagement operationalization, and classifier calibration. We develop Synthetic Null Calibration to address a 32% false positive rate in per-user classification. Our findings apply wherever individual behavioral parameters are estimated from aggregate curves under differential attrition.

Personalized user understanding from large-scale digital traces remains a fundamental challenge. Traditional user profiling methods rely on discriminative models and manual feature engineering to predict discrete attributes, often producing fragmented and logically inconsistent profiles that generalize poorly to long-tail behaviors. In this work, we study a generative paradigm in which large language models (LLMs) summarize long and noisy behavioral histories into coherent narratives that capture nuanced user evolution. Our experiments show that even strong LLMs remain limited in complex and implicit personalization reasoning. We propose UserGPT, a framework for improving LLM-based persona understanding through both attribute generation and summary generation. To address the scarcity of real-world behavioral data, we develop a User Behavior Simulation Engine that produces realistic and complex user trajectories. We further introduce a Data-Centric Semantization module that transforms heterogeneous behavioral logs into structured and semantically coherent inputs, reducing noise and sparsity. On top of this pipeline, we design a curriculum-driven post-training strategy that combines multi-stage Supervised Fine-Tuning (SFT) with Dual-Filter Group Relative Policy Optimization (DF-GRPO) to strengthen reasoning over long behavioral histories. We also construct HPR-Bench, a benchmark for holistic persona reasoning derived from simulated data. On HPR-Bench, UserGPT achieves an Avg@10 score of 0.7325 on tag prediction and an $Acc_{Ex}$ score of 0.7528 on summary generation, while compressing behavioral records by up to 97.9% with critical information preserved. These results demonstrate the effectiveness of UserGPT for holistic persona reasoning and personalized user-agent interaction.

User interactions with LLMs are shaped by prior experiences and individual exploration, but in-lab studies do not provide system designers with visibility into these in-the-wild factors. This work explores a new approach to studying real-world user-LLM interactions through large-scale chat logs from the wild. Through analysis of 140K chatbot sessions from 7,955 anonymized global users over time, we demonstrate key patterns in user expressions despite varied tasks: (1) LLM users are not tabula rasa, nor are they constantly adapting; rather, interaction patterns form and stabilize rapidly through individual early trajectories; (2) Longitudinal outcomes, such as recurring text patterns and retention rates, are strongly correlated with early exploration; (3) Parallel dynamics are present, including organizing expressions by task types such as emotional support, or in response to model-version updates. These results present an ``agency paradox'': despite LLM input spaces being unconstrained and user-driven, we in fact see less user exploration. We call for design consideration surrounding the molding procedure and its incorporation in future research.

The pervasive integration of AI has enabled Offensive AI: the exploitation of AI for malicious ends across the cyber-kill chain. A critical manifestation is the user attribute inference attack, where AI infers sensitive Personally Identifiable Information (PII) from innocuous public data. We explore how music streaming ecosystems, where users routinely release public playlists, can be exploited for Offensive AI. To quantify this threat, we developed musicPIIrate. This novel tool leverages deep learning architectures that utilize both standalone data representations and the structural information embedded in a user's playlist collection. Our design explores set-based approaches (e.g., Deep Sets) and methodologies modeling relationships between playlists (e.g., Graph Neural Networks), which we also combine to leverage both perspectives. Our approach addresses feature extraction from unordered, variable-length set data, enabling accurate PII prediction. Empirical evaluation demonstrates that musicPIIrate achieves state-of-the-art inference accuracy. The tool successfully infers a wide array of attributes, including: Demographics (Age, Country, Gender), Habits (Alcohol, Smoke, Sport), and Personality Traits (OCEAN scores). musicPIIrate outperforms existing methods, beating baselines in 9 out of 15 attribute inference tasks. To counter this vulnerability, we propose JamShield, a lightweight defensive framework. JamShield strategically injects dummy playlists into an account to dilute the PII-carrying signal. Our analysis indicates that JamShield represents a promising defense, lowering inference F1-scores by an average of 10%. This work provides an initial Offensive-AI benchmark for playlist-based PII inference using architectures that leverage set- and graph-structured data and introduces a defense showing encouraging mitigation effects.

Large language models (LLMs) are increasingly used by end users, yet existing personalization methods relying on static profiles or text-only signals fail to capture query-specific expertise variation. We present ExPerT, a query-wise personalization framework that adapts LLM responses to users' query domain expertise by combining semantic and behavioral cues. ExPerT consists of two key components: (i) a semantic-behavioral expertise inference module that jointly interprets query text and keystroke dynamics via in-context LLM prompting, and (ii) an expertise-conditioned response generation that adapts the level of detail, terminology, and conceptual complexity. Our user study with 40 participants and 1270 queries demonstrated that ExPerT reduced expertise inference error by 65.7% compared to the strongest baseline (MAE = 0.398 vs. 1.162) and improved response satisfaction by 17.52% (from 3.71 to 4.36) on a 5-point Likert scale.

Personalized models are essential in digital health because individuals exhibit substantial physiological and behavioral heterogeneity. Yet personalization is limited by scarce and noisy user-specific data. Most existing methods rely on population pretraining or data from similar users only, which can lead to biased transfer and weak generalization. We propose a unified personalization framework that trains a personal model using adaptively weighted support users, including both similar and dissimilar individuals. The objective integrates personal loss, similarity-weighted transfer from similar users, and contrastive regularization from dissimilar users to suppress misleading correlations. An iterative optimization algorithm jointly updates model parameters and user similarity weights. Experiments on six tasks across four real-world digital health datasets show consistent improvements over population and personalized baselines. The method achieves up to 10% lower RMSE on large-scale datasets and approximately 25% lower RMSE in low-data settings. The learned adaptive weights improve data efficiency and provide interpretable guidance for targeted data selection.

Engagement, which links to attentional, emotional, and cognitive dimensions, plays an important role in learning. In online and video-based learning environments, learners often need to regulate their own interactions with instructional materials. Measuring and reflecting on engagement can therefore support both learners and adaptive learning systems. In this study, we use wearable and camera-based sensing devices to collect physiological and motion signals, including PPG, ECG, EDA, EEG, IMU, heart rate, temperature, and eye-tracking data, to estimate learner engagement. We conducted a user study with 16 participants in a video-based learning scenario, where participants completed learning tasks and provided repeated in-situ engagement-probe ratings on a 1-5 scale, reporting how difficult it was to pay attention during the preceding minute. We establish a benchmark for engagement estimation, compare different sensing modalities, and further analyze the feasibility and effectiveness of multimodal modeling for characterizing learner engagement. Across participant-based cross-validation, the modality-aware reference model achieves an MAE of 0.80, 83.18% within-1 accuracy, 70.96% binary accuracy, and 62.90% binary Macro-F1, outperforming sensor-free, statistical, deep temporal, foundation-model, and LLM-based baselines. Our results suggest that fine-grained engagement estimation is feasible but inherently noisy, and that the preferred sensing configuration depends on the target metric and practical sensing burden. We release the EduGage dataset as the primary contribution of this work, including synchronized multimodal sensor signals, probe-aligned engagement-probe ratings, video metadata, quizzes, and study materials, to support reproducible research on fine-grained sensor-based engagement modeling in self-guided learning.

With the increasing availability of online information, recommender systems have become an important tool for many web-based systems. Due to the continuous aspect of recommendation environments, these systems increasingly rely on contextual multi-armed bandits (CMAB) to deliver personalized and real-time suggestions. A critical yet underexplored component in these systems is the representation of user state, which typically encapsulates the user's interaction history and is deeply correlated with the model's decisions and learning. In this paper, we investigate the impact of different embedding-based state representations derived from matrix factorization models on the performance of traditional CMAB algorithms. Our large-scale experiments reveal that variations in state representation can lead to improvements greater than those achieved by changing the bandit algorithm itself. Furthermore, no single embedding or aggregation strategy consistently dominates across datasets, underscoring the need for domain-specific evaluation. These results expose a substantial gap in the literature and emphasize that advancing bandit-based recommender systems requires a holistic approach that prioritizes embedding quality and state construction alongside algorithmic innovation. The source code for our experiments is publicly available on https://github.com/UFSCar-LaSID/bandits_blind_spot.