Warehouse Automation

Automatic Guided Vehicles (AGVs) substantially boost warehouse throughput, but routing large-scale AGV fleets remains challenging. Classical Multi-Agent Pathfinding solvers suffer from exploding combinatorial complexity and super-quadratic runtime, while relying on idealized grid or piecewise-linear motion models that mismatch real-world kinematics. Recent Reinforcement Learning (RL) solutions improve flexibility via decentralized agent policies but depend on discretized spatiotemporal representations, require millions of episodes to converge, and incur full-map observation at every step, which leads to large models, slow convergence, and high inference latency that violates real-time industrial control constraints. To address these bottlenecks, we propose HiRAD, a hierarchical RL framework for continuous-space AGV routing with real-time guarantees: (1) a step-level spatiotemporal representation that translates continuous motion into a differentiable RL problem, (2) a hierarchical strategy that splits heading choice from velocity control to reduce the action space, and (3) an asynchronous event-driven decision pipeline that lowers inference complexity from O(n^2) to O(n) and cuts per-step latency by as much as 71 percent. Across random graphs and two warehouse maps, HiRAD reduces makespan by 45 percent to 63 percent and shortens end-to-end runtime.

Chain-of-Thought (CoT) prompting enables LLMs to perform explicit, step-by-step reasoning, creating opportunities for sophisticated autonomous robots. However, recent research reveals that reasoning models verbalize their actual decision processes only 25-39% of the time, with faithfulness degrading 44% on complex tasks. This paper presents CT-SAFR (Chain-of-Thought Safety and Faithfulness for Robotics), a multi-layered verification framework achieving 94.2% hallucination detection (n = 500, 95% CI: 91.8-95.9%) with sub-500ms latency. Through a warehouse robot case study, this work demonstrates 87% reduction in unsafe reasoning outputs (p < 0.001) and provides recommendations for responsible deployment of reasoning-capable autonomous robots.

LLM analytics agents are evaluated on SQL syntax accuracy, but production failures look different: questions with two valid business definitions, questions the warehouse cannot answer, deprecated columns after a schema change, and queries that execute successfully while returning the wrong business number. No execution-match metric can score them. This paper introduces WarehouseReliabilityBench, 400 frozen tasks over two synthetic warehouses in which roughly half the correct responses are a clarification, an abstention or a refusal, with pinned denominators and a pre-registered paired bootstrap fixing each claim verb before the numbers existed. QueryProof, a 7B agent, uses rules derived from a semantic layer and physical catalog to determine its behaviour, and gates every answer on deterministic post-execution checks. On an 80-task synthetic test split evaluated once, QueryProof outperforms a direct-prompted 32B baseline by +0.237 [+0.112, +0.375] Business Truth Rate at 71.0% lower cost per correct answer; against a cost-matched few-shot baseline the accuracy gain holds but the cost difference does not resolve. This compares systems rather than model sizes: the 32B baseline receives none of the scaffolding. False success falls from 0.754 to 0.351 of returned answers, and no wrong number was returned on an answerable task (0 of 24), though 13 answers went to questions requiring clarification or abstention. Removing the routing layer changes little (0.562 against 0.537), so the result does not depend on escalation. Routing tuned on validation over-abstains on test, and the fitted confidence model loses to the heuristic it replaced. Resampling template families rather than tasks widens both accuracy intervals to include zero, so the effect's direction is better supported than its magnitude. The gain tracks the deterministic layer, though no component ablation was run.

Enterprise data warehouses (DWs) support business-critical analytics, but warehouse task delivery remains a complicated production process involving context retrieval, workflow configuration, code generation, platform submission, and failure diagnosis. Although large language models (LLMs) and coding agents have improved software development, they are insufficient for production DW delivery, which requires dependency-aware orchestration, lifecycle-aware artifact control, and continuous adaptation to evolving platform practices. We present SiriusDeliver, an end-to-end delivery automation agent for production warehouse task submission. SiriusDeliver integrates three components: a hierarchical delivery agent that orchestrates warehouse skills, an artifact lifecycle control module that verifies and revises artifacts before and after platform execution, and a trace-driven skill evolution mechanism that maintains reusable skills from delivery trajectories. We evaluate SiriusDeliver through offline datasets and large-scale production deployment on Tencent Cloud WeData. Offline experiments on real-world warehouse delivery cases show that SiriusDeliver improves delivery success and automation efficiency over representative baselines. During a two-month deployment across 6 business teams and 4 warehouse task types, SiriusDeliver served 3,600 monthly active users and supported 18,240 delivery sessions, achieving an 87.2% end-to-end success rate and a 73.5% autonomous submission rate. A one-month A/B test shows that SiriusDeliver reduces median delivery time from 228 to 23 minutes and engineer effort from 95 to 11 minutes, while maintaining comparable final delivery success.

Automated warehouses face a fundamental trade-off between maximizing storage density and achieving high retrieval throughput. While puzzle-based storage (PBS) architectures increase capacity by eliminating aisles, coordinating multiple robots in these high-density spaces is computationally challenging due to the potential for deadlocks. This paper introduces a novel multi-robot formulation for the ``ordered storage and retrieval problem at maximum capacity''. The focus is on rectangular grids accessible from a single boundary, where loads need to be first stored up to full capacity and then efficiently retrieved, given a planned departure sequence. This work bridges the gap between geometric feasibility and execution efficiency by leveraging the properties of relocation-free arrangements. These properties guide an online, prioritized multi-agent path-finding algorithm, which is the main contribution of this work. Unlike general centralized planners, the approach exploits the specific invariants of the storage arrangement to guarantee completeness and prevent deadlocks, enabling scalability. Experiments demonstrate that the method achieves near-linear improvement in makespan with respect to the number of robots, up to $m = C$, where $C$ is the grid width. Crucially, the algorithmic overhead of supporting robustness is negligible; the system handles uncertainty in departure sequences using robust storage arrangements with no significant penalty in execution speed compared to the non-robust baseline.

Warehouse items differ in how urgently they must be moved: perishable goods, pharmaceutical shipments, and just-in-time production materials must be delivered sooner than the rest of the stock. Decentralised robot swarms suit warehouses that cannot justify fixed automation infrastructure, but current swarm controllers treat all items alike or rely on an external scheduler to set priorities, so urgent items wait as long as ordinary ones. This paper presents a swarm logistics system in which each warehouse carrier holds an ultra-low-power Internet-of-Things (IoT) tag that broadcasts the urgency of its item over Bluetooth Low Energy (BLE). Robots read these broadcasts directly and weigh urgency against travel distance when choosing which carrier to serve, so prioritisation happens at the item level without central scheduling. The system is evaluated in simulation and validated on real robots and IoT-tagged carriers against a proximity-only baseline. In the physical trials, priority alignment (i.e. proportion of urgent items served first), improved from 0.41 to 0.64, with a nonsignificant trend toward lower 95th-percentile (P95) delivery latency and throughput within 1.2% of the baseline. In simulation, the benefit grew with system size: across three larger configurations, P95 latency fell by 5.2% to 11.8% and priority alignment improved by 41.7% to 51.6%. Attaching urgency to the items themselves therefore allows a decentralised swarm to serve time-critical stock sooner while keeping the low infrastructure requirements that make swarm systems attractive for warehouse automation.

We study the problem of optimizing physical layouts for automated warehouses, where hundreds to thousands of robots are coordinated to transport packages. Previous works have shown that optimizing the warehouse layout (e.g., the physical location of the storage shelves) significantly improves throughput. However, state-of-the-art layout optimization approaches are based on evolutionary optimization methods, which treat the entire warehouse as a black box and rely on random mutation to search for high-quality layouts. While the optimization outcomes are promising, these methods require a massive number of simulations to evaluate candidate solutions, making them sample-inefficient. In this paper, we present Stress-Relief Annealing (SRA), a polynomial-time simulation-free layout optimization algorithm. SRA turns the task demand into a per-vertex \emph{stress field} that predicts where traffic will concentrate in the warehouse; the field's peak provably caps the throughput. Our experimental results show that (1) SRA improves both the throughput and the scalability of a human-designed warehouse, roughly doubling the number of robots it can sustain, (2) it matches or exceeds the throughput of the evolutionary baselines while taking only $19$ minutes on one CPU core, against their $25{,}000$ simulations and $25$ hours on a $64$-core machine, and (3) the gain generalizes across different Multi-Agent Path Finding algorithms, non-uniform task demands, and a warehouse with doubled dimensions.

Automated fulfillment warehouses must continuously assign and execute pickup-and-delivery work while avoiding congestion. In many-to-many Multi-Agent Pickup and Delivery (MAPD), a request specifies a stock-keeping unit rather than fixed endpoints, requiring the controller to select an agent, source, and destination before path planning. Existing graph-guidance methods primarily influence routing after goals are fixed, leaving endpoint instantiation uninformed by recent traffic. We introduce Stigmergic Graph Memory (SGM), a bounded, decaying memory layer that records recent execution signals on warehouse nodes and directed edges to rank feasible endpoints and route preferences without altering collision constraints or planner validity. Across paired request streams on five layouts, three load levels, and 25 seeds per condition, SGM outperforms two reconstructed many-to-many allocation baselines in all 15 map-load conditions, with paired throughput gains of 20.5-36.7%. These results show that recent execution memory can improve warehouse throughput by shaping which feasible goals enter the planner, not only how agents travel to already fixed goals.

Automation in industries such as retail, warehousing and logistics presents opportunities for greater throughput, cost reduction and mitigation of disruptions from labour shortages. Previously, such efforts have focused on back-room operations involving packing and sorting in relatively structured environments. With advances in robotic mobile manipulation hardware and foundation models, automation can now be applied to more variable and human-centric environments such as retail store shelves. In this work, we present a task-planning approach using Large Language Models (LLMs) and Vision-Language Models (VLMs) to address the restocking problem in retail scenarios such as supermarkets. We demonstrate this system on a custom omnidirectional mobile manipulation platform, with user-driven prompts and a feedback-based iterative re-planning approach for error correction. The end-to-end system is validated in a PyBullet simulation environment for pick-and-place tasks.

Warehouse operations are governed by Standard Operating Procedures (SOPs) that encode complex, multi-system decision logic, which must be executed reliably under strict time constraints, yet LLM agents lack mechanisms to enforce procedural compliance and degrade under the context overload full SOP specifications introduce. We present Eluna, a production-deployed agentic system for reliable SOP execution. Eluna is a graph-guided, multi-agent framework that encodes SOPs as directed acyclic graphs with progressive disclosure and delegates independent tasks to parallel sub-agents, each with persistent code execution and live data access. To meet production latency and accuracy needs, we use asymmetric episodic distillation where a strong teacher is improved through episodic error memories, then a smaller student is fine-tuned on the corrected trajectories with memory stripped, internalizing corrections without inference-time overhead. On a 13-task benchmark and two production applications, our fine-tuned models match or exceed their teacher, beat all larger off-the-shelf baselines, and reach 94% expert agreement on the ticket processing application.

Battery charging of Autonomous Mobile Robots (AMRs) in warehouses is a critical operational challenge that heavily impacts both order processing times and throughput. In this study, we address the dynamic AMR charging problem under stochastic order arrivals, where robots must learn optimal charging decisions. Traditional fixed-rule heuristics often prove suboptimal in dynamic environments and fail to account for multi-AMR coordination, leading to severe resource inefficiencies. To overcome these limitations, we propose a Proximal Policy Optimization (PPO)-based Deep Reinforcement Learning (DRL) framework designed for multi-block warehouses with fixed charging stations. Our model dynamically learns two key decisions: charging station selection and optimal charging duration, explicitly accounting for anticipated queuing times at the stations. Extensive numerical experiments benchmark the proposed model against state-of-the-art DRL and traditional heuristic approaches. Results demonstrate that our PPO framework increases order-completion rates by up to 6% compared to the strongest baseline, while significantly reducing the total time dedicated to recharging operations. Furthermore, we validate the model's robustness across diverse warehouse configurations and stochastic arrival rates. Finally, we interpret the learned DRL policy, offering valuable operational insights into its superiority over standard benchmarks.

Order fulfillment in manual picker-to-goods warehouses involves interconnected decisions such as item assignment, order batching, and picker routing. While integrated models capture interactions between these decisions, practical warehouse systems often require decomposed approaches due to organizational boundaries, differing responsibilities, or limited data availability. Existing studies primarily evaluate algorithms for isolated subproblems or fixed subproblem combinations for specific warehouse settings, but lack a general mechanism to determine applicable algorithm configurations, compose them into valid solution pipelines, and assess their performance. With Context-Aware Synthesis of Optimization Pipelines (CASOP), we propose a framework for constructing and evaluating context-specific optimization pipelines and apply these to order fulfillment. The framework comprises: (1) a modular repository of algorithms for common order fulfillment problems; (2) semantic data and algorithm cards to describe warehouse context and algorithm requirements; (3) a taxonomy that structures order fulfillment problems into relevant subproblems; (4) a pipeline synthesizer that identifies applicable algorithms for a given warehouse context and composes all valid optimization pipelines; and (5) a pipeline evaluator that assesses all resulting pipelines. We demonstrate the framework on 7 benchmark instance sets covering four problem classes, resulting in 1,063,044 valid pipelines. The framework supports researchers and practitioners in designing, automatically synthesizing, and selecting valid, high-performing algorithmic pipelines for warehouse operations. The software is open-source and available at https://github.com/kit-dsm/ware_ops_pipes and https://github.com/kit-dsm/ware_ops_algos. Keywords: Warehouse optimization, Algorithm selection, Pipeline synthesis, Order fulfillment

Human-robot collaboration (HRC) often requires robot intentions and internal states to be conveyed to users for task efficiency and safety. Recently, augmented reality (AR) situated analytics provide such real-time robot feedback in HRC contexts. However, AR situated analytics can obstruct important real-world elements, posing safety and usability risks, especially when content is dynamically positioned relative to movements of mobile robots in a warehouse HRC scenario. In this paper, we introduce the Augmented Reality Technique Of Obstruction Deterrence while Aiding Robotic Teaming for Users (ARTOO-DARTU), an AR system tailored specifically for warehouse HRC that enables real-time robot situated analytics and control while preserving visibility of the real world through an obstruction detection and mitigation pipeline (ODM) that is uniquely suited for AR-HRC. To evaluate ARTOO-DARTU, we developed Pocket MonstARs, a controlled gamified abstraction of HRC warehouse inventory picking in which virtual monsters serve as proxies for pick targets, while labeled and object-marked boxes preserve the real-world identification demands of the picking task. In a 34-participant user study, we found that our designed AR situated analytics yielded a 46% increase in efficiency on the overall HRC task, but only when the ODM was active. Participants with the ODM active were also 61% faster on subtasks requiring visibility of the real world. Our findings demonstrate that, when paired with our developed ODM to prevent real-world obstructions, the situated analytics in ARTOO-DARTU can significantly enhance efficiency and user experience in AR-HRC warehouse scenarios.

Efficient sorter diversion control of automated material handling systems (MHS) is critical for optimizing operational efficiency in large-scale warehouse environments. In this study, we use an inbound receiving sorter at a high-volume e-commerce warehouse as our primary use case, where the sorter diversion system relies on cost functions with static weight configurations that fail to adapt to highly dynamic system contexts, such as volume mode, congestion level, equipment physical status, and upstream/downstream dependencies. To address this real-time sorter diversion optimization challenge, we conducted a comparative study of three candidate hybrid machine learning frameworks: Linear Regression with Gradient Descent Optimization (LR+GDO), XGBoost with Bayesian Optimization (XGB+BO), and Bayesian Contextual Bandits (BCB). Model training and evaluation were enabled by leveraging a high-fidelity physics-aware emulator to overcome the cold-start problem and allow a safe transition from offline to online learning. We performed comprehensive evaluations including reward model predictive accuracy, contextual sensitivity, action distribution, and projected reward uplift. Our results demonstrate that while tree-based reward models offer slightly better predictive power, the BCB framework achieved overall higher performance with 2.03% reward uplift over the heuristic baseline. Furthermore, BCB exhibits several superior characteristics, such as its decisive time-optimal policy backed by Bang-Bang control theory, continuous online learning capability, strategic balance between exploration and exploitation, and significantly shorter inference latency. These results demonstrate the potential of the BCB framework for real-time control optimization in large-scale warehouse environments, motivating further investigation toward operational deployment.

Industry automation is witnessing an evolution in robotics driven by both technological breakthroughs and societal changes: progress towards generalist robots, embodied and physical artificial intelligence (AI), and increasing labor shortage in manufacturing.An intelligent autonomous robot needs to not only act according to planned motions but also react to any unexpected events. In this study, we focus on such unexpected events in warehouses where robots are used for material handling. Specifically, we refer to any unexpected events as failures and develop methods to detect robot operations related failures. Rule-based detection methods may break since the form of failures could change due to the dynamic nature of both environments and tasks. We propose 'Fail-RAG', a Retrieval Augmented Generation (RAG)-based failure detection framework where failure images and context information are embedded and queried against a failure database by calculating their similarities. Vision-Language Models (VLMs) are further used to analyze failures and provide details by following our instruction template. We evaluated the performance of Fail-RAG by conducting both simulation and physical experiments using fixed robot arms and a mobile manipulator for multiple tasks that are common in warehouse automation. Fail-RAG achieved 25 percentage point higher failure detection accuracy on average across five types of robot operations compared to using off-the-shelf VLMs, indicating its effectiveness for real-world failure detection.

Off-board control of mobile robots from cameras embedded in the environment offers a practical path to scalable autonomy, moving sensing and compute off the robots. We extend this idea from the single-robot case to coordinated fleets in a real warehouse, driving multiple robots with only a distributed CCTV network and edge compute. The system operates entirely in image space over an uncalibrated, pixel-wise topological camera graph, enabling wide-area operation with flexible camera placement. A hierarchical planner selects a camera sequence per robot and plans its image-space motion through each view, coordinating robots with a prioritised-then-joint strategy and treating overlapping camera regions as shared resources held by one robot at a time to prevent collisions and deadlocks. We validate the approach in a real warehouse with four robots and 30 cameras across six 27 m aisles, reporting mission times and coordination statistics. To our knowledge, this is the first field demonstration of multi-robot planning and coordination using only an external camera network and off-board compute, with robots carrying no task-specific navigation hardware.

Multi-Agent Path Finding (MAPF) algorithms are increasingly used to plan motion for robot teams in industrial warehouses and robotic shared workspaces, but standard MAPF algorithm evaluation metrics, such as Sum of Costs (SoC), makespan, and planner runtime, can obscure how planner choices translate into realistic execution performance. We present CADENCE (Coordination and Action-Driven Estimation for Networked Continuous Execution), a hardware study of this evaluation gap on a fixed 7 by 7 workcell with seven differential drive robots, asking which features available before execution can best predict final wall-clock completion time. We compare SoC, total planned travel cost, primitive motion burden (how much basic motion the plan requires, such as makespan, turns, consecutive moves, and start-stop transitions), and interaction aware coordination structure (how much inter-robot coordination the plan induces, such as dependency links, interacting robot pairs, dependency depth, and crowding exposure). To test this, we generate 120 plans across 15 scenarios -- 5 Empty, 5 Medium Random, and 5 Bottleneck and execute each plan four times, yielding a 480 trial hardware corpus. Using both a scenario-held -- out ridge model and a trial-level mixed-effects model, we find that SoC alone is informative but incomplete, while primitive motion burden gives the strongest improvement, reducing held out error by about 48.6%-59.8% in MAE and 44.2%-61.4% in RMSE relative to SoC-only models. Interaction-aware coordination features add smaller, less uniform gains, most clearly in the mixed-effects analysis. Across both models and uncertainty checks, primitive motion burden is the most reliable additional signal beyond SoC, suggesting that much of the execution time gap is already visible in the offline plan before any robot starts moving.

Deploying computer vision models in Warehouse Facilities traditionally requires extensive resources for camera mounting, image collection, annotation, training, and deployment - a process often needing repetition in each new environment due to camera mounting constraints and environmental variability. This paper explores an innovative approach to streamline this process by conducting the standard procedure solely in a laboratory setting, focusing on vertical material handling systems and anomaly detection in forks of the systems. Through extensive experimentation, we have found that combining optimal camera placement, strategic image triggering, careful model selection and model ensemble enables effective generalization from laboratory conditions to diverse warehouse facilities environments, potentially transforming warehouse automation implementation by simplifying warehouse facilities deployment to just camera mounting, image collection, and model deployment, thereby saving significant resources and time typically spent on image annotation and model retraining. This is an experimental research study and not a production deployment.

Multi-agent pathfinding (MAPF) under one-shot planning is a core component of warehouse automation, yet classical formulations typically assume four-connected 2D grids with unit-time moves in four directions. To fill reality gaps while still being trackable with discrete combinatorial search, this work proposes a more practical counterpart tailored to differential-drive AGVs. We term this multi-agent warehouse pathfinding (MAWPF), featured with four constraints: (i) agent actions are restricted to straight motion and in-place rotation; (ii) rotations require multi-step costs; (iii) acceleration and deceleration are considered, and; (iv) follower collisions are prohibited to prevent rear-end crashes. To solve MAWPF efficiently, we adapt representative suboptimal MAPF algorithms-PP, LNS2, PIBT, and LaCAM-and conduct comprehensive benchmarking. Our experiments reveal that PP and LNS2 struggle to solve instances with many agents, while PIBT-based approaches achieve preferable scalability with increased solution cost. We believe that these constitute an important step toward adapting classical gridworld MAPF to operational warehouse setups.

Multi-robot systems in automated warehouses must manage continuous streams of pickup-and-delivery tasks while ensuring efficiency and safety. Prior work on Multi-Agent Pickup-and-Delivery (MAPD) has largely focused on the one-to-one variant, where each task has a fixed pickup and delivery location. In contrast, real warehouses often present many-to-many MAPD scenarios, where items, tracked by stock keeping unit (SKU) identifiers, can be retrieved from or stored at multiple locations, resulting in an NP-hard four-dimensional assignment problem. To solve the many-to-many MAPD problem, we contribute our algorithm: Many-to-Many Multi-Agent Pickup and Delivery (M2M). We experiment with two variants of our algorithm: one that minimizes estimated task durations (M2M), and one which incorporates SKU distribution into the objective function (M2M-wSKU). Simulation results over 8-hour warehouse operations show that our method consistently matches or outperforms prior state of the art, with M2M completing up to 22,000 more tasks on average across different environments and warehouse inventory densities.

Ensuring human safety is of paramount importance in warehouse environments that feature mixed traffic of human workers and autonomous mobile robots (AMRs). Current approaches often treat humans as generic dynamic obstacles, leading to conservative AMR behaviors like slowing down or detouring, even when workers are fully aware and capable of safely sharing space. This paper presents a real-time vision-based method to estimate human awareness of an AMR using a single RGB camera. We integrate state-of-the-art 3D human pose lifting with head orientation estimation to ascertain a human's position relative to the AMR and their viewing cone, thereby determining if the human is aware of the AMR. The entire pipeline is validated using synthetically generated data within NVIDIA Isaac Sim, a robust physics-accurate robotics simulation environment. Experimental results confirm that our system reliably detects human positions and their attention in real time, enabling AMRs to safely adapt their motion based on human awareness. This enhancement is crucial for improving both safety and operational efficiency in industrial and factory automation settings.

While Visual Large Language Models (VLLMs) show great promise as embodied agents, they continue to face substantial challenges in spatial reasoning. Existing embodied benchmarks largely focus on passive, static household environments and evaluate isolated capabilities, failing to capture holistic performance in interactive and dynamic complexity of specific domains. To fill this gap, we present IndustryNav, the first dynamic industrial navigation benchmark for active spatial reasoning. IndustryNav leverages 12 manually created, high-fidelity Unity warehouse scenarios featuring dynamic objects and human movement. We proposes a zero-shot PointGoal navigation pipeline that effectively combines egocentric vision with global odometry to assess holistic local-global planning. Furthermore, we introduce the "collision rate" and "warning rate" metrics to measure safety-oriented behaviors. A comprehensive study of fourteen state-of-the-art VLLMs (including models such as GPT-5.2, Claude-4.6, and Gemini-3) reveals that closed-source models maintain a consistent advantage; however, all agents exhibit notable deficiencies in robust path planning, collision avoidance and active exploration. This highlights a critical need for embodied research to move beyond passive perception and toward tasks that demand stable planning, active exploration, and safe behavior in vivid, dynamic environments.

Packing objects efficiently is a fundamental problem in logistics, warehouse automation, and robotics. When dealing with highly diverse 3D objects (household or grocery items), closed-form solutions are infeasible, and heuristic or model-free Reinforcement Learning~(RL) methods tend to focus solely on geometric optimization, relying on exhaustive searches of the discretized solution space. This leads to long training times (for pure RL) and high latency (heuristics), limited transferability to robotic scenarios, and ultimately ignores object characteristics (fragility, deformability) and human preferences. We propose HERB, a human-augmented RL framework for packing irregular objects, the first to explore the potential of learning from human demonstrations to solve this complex task. It leverages human demonstrations of packing strategies, which inherently exhibit latent factors such as space optimization, stability, and object properties that are difficult to model explicitly. The human-expert data is combined with RL exploration to provide the placement of each object inside the container. Experimental results show that our method outperforms heuristic, purely RL-based, and imitation learning approaches in packing efficiency and latency. Qualitative results highlight that our packing strategy produces more stable, human-like arrangements, which we expect to be more appropriate and widely accepted. Finally, we demonstrate the real-world feasibility of our method on a robotic system.

Robotic cellular warehousing systems (RCWS) give rise to multi-agent pickup and delivery (MAPD) processes in which robots sequentially collect multiple stock-keeping units (SKUs) for each order. Unlike classical MAPD formulations that assume static tasks, real warehouse operations often involve dynamic order evolution, where new SKUs may be appended to an order while it is being executed. Motivated by this practical requirement, this letter formulates the Dynamic-MAPD problem considering internal order evolution for the first time. Building on the token passing (TP) mechanism, we propose two event-triggered online replanning algorithms. The two strategies target different robot-resource configurations, depending on whether additional robotic resources are available for cooperative assistance. The first, Dynamic-TP, enables an event-triggered dynamic response by allowing robots to replan from their current execution states through priority-aware token acquisition after order updates. The second, Cooperative-TP, further enables reserved robots to assist newly added SKUs while preserving the original order ownership. Simulation results demonstrate that the proposed methods significantly reduce order flowtime compared with static and non-cooperative baselines, thereby improving the order fulfillment efficiency in RCWS.