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Aug 10, 2026cs.SE

GALA: Graph-Augmented LLM Agents for Root Cause Analysis and Incident Response in Microservices

Microservice root cause analysis (RCA) requires correlating failures across heterogeneous telemetry within complex service dependency graphs. Existing methods often rely on a single telemetry modality; recent LLM-based approaches can suffer from unconstrained exploration and hallucination; and most systems stop at fault ranking without producing actionable incident response. We present GALA+, a graph-augmented LLM agentic framework centered on graph-guided investigation, which uses service dependencies to bound exploration and refine diagnosis through localized multi-modal evidence. For initial hypothesis generation, GALA+ combines complementary telemetry signals with STRIX, a novel trace- and graph-structure-aware scoring module. GALA+ then produces ranked diagnoses, incident summaries, and stratified action recommendations. We further introduce SURE-Score, a human-guided evaluation framework co-developed with industry SRE experts for assessing RCA-specific output quality beyond conventional text similarity metrics. On two microservice benchmarks, GALA+ consistently achieves the strongest overall results, surpassing the best LLM-based baseline by more than 25 percentage points in AC@1, while also receiving the highest ratings from both SURE-Score and independent human SRE evaluation.

Yifang Tian, Yaming Liu, Zichun Chong +3

University of Toronto Toronto, Canada

Tool-Augmented Language Model AgentsLLM Agent EvaluationMicroservice ArchitectureLLM AgentsRoot Cause Analysis
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Jul 30, 2026cs.SE

From Textual Requirements to Microservice Architectures - A Comprehensive Evaluation of LLM-Based Design Synthesis

Microservice architectures have become dominant for modernizing monolithic systems, yet identifying appropriate services remains challenging and largely manual. Existing decomposition approaches are predominantly code-centric, limiting applicability in early design stages where only textual requirements are available. Despite advances in Large Language Models (LLMs), limited empirical evidence exists on their ability to synthesize complete microservice architectures from natural-language requirements, including service definitions and inter-service interactions. This study investigates whether an LLM can bridge requirements engineering and architectural design, generating architectures solely from textual requirements and evaluating structural agreement and perceived quality of results. We conduct a mixed-method study using OpenAI o3 under zero-shot (ZS) and few-shot (FS) prompting across two systems (Bookstore, PetClinic), one execution per system/condition. Architectures are evaluated through (i) comparison with reference architectures using precision, recall, and F1-score for service identification and communication recovery, and (ii) a blinded expert assessment of correctness, completeness, modularity, and plausibility, plus open feedback synthesis. OpenAI o3 identifies services with higher agreement under FS prompting (F1 = 0.79 for ZS versus = 0.97 for FS). Communication recovery is more challenging: ZS produces dense architectures with high recall but low precision (F1 = 0.61), while FS improves agreement, reaching F1 = 0.82 and reducing unsupported dependencies. Expert evaluation corroborates these results, with FS architectures perceived as more modular, coherent, and plausible than ZS outputs. OpenAI o3 shows potential for requirements-driven synthesis when guided by exemplar prompting. Results are model- and context-specific from two small systems, not model-independent proof.

Danyllo Albuquerque, José Renan, Guillermo Rodríguez +6

VIRTUS/UFCG Federal University of Campina Grande (UFCG), Paraiba Brazil · Federal University of Campina Grande (UFCG), Paraiba Brazil · Consejo Nacional de Investigaciones Científicas y Técnicas (CONICET), Universidad Nacional del Centro de la Provincia de Buenos Aires (UNICEN), Argentina +2

LLM PromptingMicroservice Architecture
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Jun 28, 2026cs.SE

A Multi-Dataset Benchmark for Evaluating LLM Agents in Microservice Failure Diagnosis

LLM-based agents are reshaping microservice operations into AgentOps, where benchmarks are key to evaluating failure diagnosis over multimodal observability data. However, existing benchmarks remain largely outcome-oriented: they score only the final answer and fail to assess the systematic reasoning process in failure diagnosis. We address this gap by introducing two large-scale datasets (AIOps2025 and RCA100) under a reasoning-process evaluation paradigm that assesses agentic diagnostic capability along three dimensions: Localization (where the fault occurs), Identification (what type of fault it is), and Reason (whether the reasoning trace is grounded in relevant evidence). Together, the two datasets comprise over 500 expert-labeled failure cases across two representative microservice systems (HipsterShop and the OpenTelemetry Demo Store). They cover diverse fault scenarios across resource, network, runtime, middleware/database, and application-logic categories and provide fine-grained causal evidence to support agent learning and reasoning-process evaluation. Beyond scale and coverage, the datasets have been carefully labelled by domain experts and validated through large-scale competitions, supporting more than 6,000 participating teams. This makes them not only expert-labeled diagnostic datasets, but also competition-validated benchmarks for evaluating agentic failure diagnosis in real-world microservice environments. Datasets are available at https://www.aiops.cn/gitlab/aiops-live-benchmark/agenticopseval.

Yuanhong Cai, Xiaohui Nie, Kanglin Yin +8

Computer Network Information Center, Chinese Academy of Sciences, Beijing, China · Key Laboratory for Satellite Digitalization Technology, Chinese Academy of Sciences, Shanghai, China · Nankai University, Tianjin, China +2

Software EngineeringLLM Agent EvaluationMicroservice ArchitectureAI Agent BenchmarksRoot Cause AnalysisFault Diagnosis
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Jun 18, 2026cs.SE

A Topology-Aware, Memory-Centric Architecture that Separates Root-Cause Derivation from Root-Cause Explanation

Modern microservice deployments fail in ways that are easy to detect and hard to explain. When a fault propagates along service dependencies, alerts fire in floods, dashboards multiply, and the scarce resource, an engineer who understands how the services relate, is consumed reconstructing context that the monitoring stack discarded. We argue that the missing ingredient in autonomous operations is not a better anomaly detector or a larger language model, but operational memory: a persistent, structured representation of how a system normally behaves, how its parts depend on one another, and how it has failed before. We present O PS C ORTEX, a working multi-agent prototype that organizes this memory into four tiers and uses it to separate two tasks the field usually conflates: deriving a root cause and explaining it. Root cause is computed deterministically from a learned dependency graph and the temporal ordering of threshold crossings; a large language model (LLM) is then asked only to explain, confirm, and recommend, using evidence the system has already assembled. We motivate the design with two documented production cascading failures, review representative literature on observability, anomaly detection, graph-based localization, and LLM-assisted diagnosis, and show how each architectural choice maps directly to a failure mode those incidents exhibit. The prototype is validated on an instrumented e-commerce benchmark with eight injectable failure scenarios.

Momil Seedat

Independent Research Prototype

Software EngineeringMicroservice ArchitectureRoot Cause AnalysisMemory-Augmented AgentsFault Diagnosis
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Jun 8, 2026cs.SE

Anomaly Detection and Root Cause Analysis for Microservice Systems

Microservice systems are widely used to build cloud applications, yet their complexity makes failures inevitable, degrading user experience and causing economic loss. Automated anomaly detection and root cause analysis (RCA) are now active research areas, but existing techniques share five limitations. First, most treat anomaly detection and RCA separately, assuming anomalies are detected correctly, and falter when detection is imprecise due to noise or delay. Second, they focus on metrics, logs, and traces, leaving event data such as API calls and configuration changes underexplored. Third, many require a given service call graph and cannot diagnose without one. Fourth, the field lacks standardised datasets and evaluation frameworks, so methods are hard to compare fairly. Fifth, although causal inference-based RCA has become dominant, its effectiveness, efficiency, and robustness remain unclear. This thesis addresses these limitations through two groups of contributions. The first introduces methods that exploit observability data both independently and collectively. BARO is an end-to-end anomaly detection and RCA approach for metric data. EventADL is an end-to-end framework for event data. TORAI is a multimodal RCA framework that requires no service call graph. Extensive experiments on real microservice systems demonstrate their effectiveness and robustness. The second group delivers benchmarking datasets, an evaluation framework, and systematic evaluation efforts. RCAEval is a comprehensive benchmark providing ready-to-use datasets and reproducible baselines for future research. A systematic evaluation of existing RCA methods, especially causal inference-based approaches, offers insights that guide future directions. This thesis thereby advances automated anomaly detection and RCA for microservice failures, enabling future research on incident mitigation and remediation.

Luan Pham

Viet Nam National University Ho Chi Minh City - University of Technology (HCMUT) · School of Computing Technologies, College of Science, Technology, Engineering and Maths, Royal Melbourne Institute of Technology (RMIT University), Melbourne, Victoria, Australia

Software EngineeringMicroservice ArchitectureRoot Cause AnalysisTime-Series Anomaly DetectionAnomaly Detection
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May 15, 2026cs.AI

TopoEvo: A Topology-Aware Self-Evolving Multi-Agent Framework for Root Cause Analysis in Microservices

Root cause analysis (RCA) in microservices is challenging due to (i) noisy and heterogeneous multimodal observability (metrics, logs, traces), (ii) cascading failure propagation that amplifies downstream symptoms, and (iii) non-stationary topology drift induced by autoscaling and rolling updates. Recent LLM-based RCA agents can generate tool-grounded explanations, yet they often remain topology-agnostic and suffer from \emph{symptom-amplification bias}, misattributing the root cause to salient downstream victims. We propose \textbf{TopoEvo}, a topology-aware self-evolving multi-agent framework that couples graph representation learning with structured, topology-constrained reasoning. TopoEvo first introduces \emph{Metric-orthogonal Multimodal Alignment} (MOMA), which decomposes metric embeddings into complementary subspaces and contrastively aligns logs and traces to reduce modality redundancy and sparsity, yielding stable node representations for graph encoding. It then applies \emph{Vector Quantization} (VQ) to discretize topology-enhanced states into auditable \emph{symptom tokens} with a symptom lexicon, enabling reliable retrieval and token-level evidence grounding. On top of these discrete topology cues, TopoEvo performs a multi-agent \emph{Hypothesis--Evidence--Test} (HET) workflow to explicitly verify propagation-consistent explanations and separate initiating anomalies from amplified downstream symptoms. Finally, a \emph{Self-Evolving Mechanism} refreshes hierarchical incident memory and performs conservative test-time adaptation with high-confidence pseudo-labels to maintain robustness under drift.

Junle Wang, Xingchuang Liao, Wenjun Wu

School of Artificial Intelligence, Beihang University Beijing, China

Software EngineeringMulti-Agent OrchestrationMicroservice ArchitectureMultimodal Graph LearningRoot Cause AnalysisSelf-Evolving Agents
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May 14, 2026cs.SE

Towards In-Depth Root Cause Localization for Microservices with Multi-Agent Recursion-of-Thought

As modern microservice systems grow increasingly complex due to dynamic interactions and evolving runtime environments, they experience failures with rising frequency. Ensuring system reliability therefore critically depends on accurate root cause localization (RCL). While numerous traditional machine learning and deep learning approaches have been explored for this task, they often suffer from limited interpretability and poor transferability across deployments. More recently, large language model (LLM)-based methods have been proposed to address these issues. However, existing LLM-based approaches still face two fundamental limitations: context explosion, which dilutes critical evidence and degrades localization accuracy, and serial reasoning structures, which hinder deep causal exploration and impair inference efficiency. In this paper, we conduct a comprehensive study of both how human SREs perform root cause localization in practice and why existing LLM-based methods fall short. Motivated by these findings, we introduce RCLAgent, an in-depth root cause localization framework for microservice systems that realizes multi-agent recursion-of-thought with parallel reasoning. RCLAgent decomposes the diagnostic process along the trace graph by assigning each span to a Dedicated Agent and organizing agents recursively and in parallel according to the graph topology, with the final diagnosis obtained by synthesizing the Root-Level Diagnosis Report and the Global Evidence Graph. Extensive experiments on multiple public benchmarks demonstrate that RCLAgent consistently outperforms state-of-the-art methods in both localization accuracy and inference efficiency.

Lingzhe Zhang, Tong Jia, Kangjin Wang +8

Peking University, Beijing, China · Huawei Theory Lab, China

Software EngineeringMulti-Agent LLM SystemsMicroservice ArchitectureMulti-Agent ReasoningRoot Cause Analysis
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May 13, 2026cs.SE

LLM-Based Robustness Testing of Microservice Applications: An Empirical Study

Malformed, missing, or boundary-value inputs in microservice APIs can cascade across dependent services, threatening reliability. Robustness testing systematically exercises such inputs to expose server-side failures, but generating diverse, effective tests remains challenging. Large Language Models can generate such tests from API specifications; however, it is unknown whether different models and prompt strategies produce diverse failure sets or converge on the same failures. We report a controlled experiment applying 7 prompt strategies to 3 open-source LLMs (14B-70B parameters) targeting 2 architecturally distinct microservice systems: one Java monolingual (6 services, 9 failure modes) and one polyglot (27 services, 14 failure modes), yielding 38 valid runs and 663 generated tests. We find that prompt strategy explains more variation in diversity than model size: a Structured prompt collapses diversity entirely, while a single model varied across three prompt strategies achieves complete failure-mode coverage on one system, outperforming any multi-model ensemble under a fixed prompt. We introduce two strategies, Guided and GuidedFewShot, that embed a mutation taxonomy from prior robustness testing research as domain context. GuidedFewShot achieves the highest single-run coverage on both systems (5 of 9 and 8 of 14 failure modes) while maintaining low cross-model similarity. A key lesson is that taxonomy rules alone are insufficient: LLMs cannot distinguish key-absent from value-empty mutations without concrete examples. Findings replicate across both systems.

Hrushitha Goud Tigulla, Marco Vieira

College of Computing and Informatics University of North Carolina at Charlotte Charlotte, USA

Software EngineeringAutomated Software TestingLLM PromptingMicroservice ArchitectureAutomated Test Generation
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May 12, 2026cs.AI

Operationalizing Document AI: A Microservice Architecture for OCR and LLM Pipelines in Production

Academic research tends to focus on new models for document understanding creating a wide gap in the literature between model definition and running models at production scale. To close that gap, we present a microservice architecture that encapsulates pipelines of multiple models for classification, optical character recognition (OCR), and large language model structured field extraction as well as our experience running this pipeline on thousands of multi-page documents per hour. We describe our primary design decisions, including a hybrid classification, separation of GPU-bound inference from CPU-bound orchestration, use of asynchronous processing for the many IO-bound operations in the pipeline, and an independent, horizontal scaling strategy. Using batch profiling, we identified two surprising qualitative findings that shape production deployments: OCR, not language-model parsing, dominates end-to-end latency, and the system saturates at a concurrency determined by shared GPU-inference capacity rather than worker count. Our goal is to provide practitioners with concrete architectural patterns for building document understanding systems that work beyond the benchmark; effectively operationalizing models in production.

Yao Fehlis, Benjamin Bengfort, Zhangzhang Si +9

Software EngineeringDocument Information ExtractionMicroservice ArchitectureDocument Image Understanding
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May 1, 2026cs.LG

Hypergraph and Latent ODE Learning for Multimodal Root Cause Localization in Microservices

Root cause localization in cloud native microservice systems requires modeling complex service dependencies, irregular temporal dynamics, and heterogeneous observability data. We present HyperODE RCA, a unified framework that combines hypergraph attention learning, latent ordinary differential equations, and multimodal cross attention fusion for fine grained root cause analysis. The method learns higher order service interactions through differentiable hyperedge construction, captures continuous anomaly evolution from irregular observations with an ODE RNN encoder, and adaptively fuses logs, traces, metrics, entities, and events using context aware modality routing. We further improve robustness with a variational information bottleneck, temporal causal regularization, and invariant risk constraints. Experiments on the Tianchi AIOps benchmark show clear gains over strong baselines in ranking and classification performance, while preserving interpretability through learned hypergraph attention.

Xin Liu, Yuhang He, Sichen Zhao +2

Independent Researcher New York, USA · Independent Researcher Chicago, USA · Northeastern University Boston, USA +2

Microservice ArchitectureRoot Cause AnalysisHypergraph LearningMultimodal Learning
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Apr 29, 2026cs.LG

KAYRA: A Microservice Architecture for AI-Assisted Karyotyping with Cloud and On-Premise Deployment

We present KAYRA, an end-to-end karyotyping system that operates inside the operational constraints of a clinical cytogenetic laboratory. KAYRA is architected as a containerized microservice pipeline whose ML stack combines an EfficientNet-B5 + U-Net semantic segmenter, a Mask R-CNN (ResNet-50 + FPN) instance detector, and a ResNet-18 classifier, orchestrated through a cascaded ROI-narrowing strategy that focuses each downstream model on the chromosome-bearing region. The same container images are deployed both as a cloud service and as an on-premise installation, supporting clinical environments where patient-data egress is not permitted as well as those where it is. A pilot clinical evaluation against two commercial reference karyotyping systems on 459 chromosomes from 10 metaphase spreads shows segmentation accuracy of 98.91 % (vs. 78.21 % / 40.52 %), classification accuracy of 89.1 % (vs. 86.9 % / 54.5 %), and rotation accuracy of 89.76 % (vs. 94.55 % / 78.43 %). KAYRA improves over the older density-thresholding reference on all three axes (p < 0.0001 for segmentation and classification by Fisher's exact test on chromosome-level counts), and on segmentation also against the modern AI- supported reference (p < 0.0001); on classification the difference vs. the modern AI reference is not statistically significant at the present test-set size (p = 0.34). The system reaches TRL 6 maturity and integrates the human-in-the-loop expert-review workflow that diagnostic cytogenetic practice requires. The thesis of this paper is that a multi-model cytogenetic AI service can be packaged as a microservice architecture supporting flexible deployment - cloud-hosted or on-premise - while delivering strong empirical performance on a pilot clinical evaluation.

Attila Pintér, Javier Rico, Attila Répai +5

Jedlik Innovation Ltd., Budapest, Hungary · Pázmány Péter Catholic University, Faculty of Information Technology and Bionics, Budapest, Hungary · Central Hospital of Southern Pest — National Institute of Hematology and Infectious Diseases, Laboratory of Molecular Genetics, Budapest, Hungary

Microservice ArchitectureMedical Image Segmentation
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Apr 29, 2026cs.LG

STLGT: A Scalable Trace-Based Linear Graph Transformer for Tail Latency Prediction in Microservices

Accurate end-to-end tail-latency forecasting is critical for proactive SLO management in microservice systems. However, modeling long-range dependency propagation and non-stationary, bursty workloads while maintaining inference efficiency at scale remains challenging. We present STLGT (Scalable Trace-based Linear Graph Transformer), a per-API predictor that encodes traces as span graphs for multi-step p95 tail-latency forecasting. STLGT uses a structure-aware linear graph Transformer to propagate cross-service dependencies with inference time linear in span graph size, and a decoupled temporal module to capture workload dynamics. Across a personalized education microservice application, DeathStarBench, and Alibaba traces, STLGT improves forecasting accuracy over PERT-GNN by 8.5% MAPE on average and achieves up to 12x faster CPU inference at N=32, matching the maximum span graph size after preprocessing the Alibaba traces. Ablation studies further demonstrate the effectiveness of each component, especially under bursty traffic.

Yongliang Ding, Qigong Bi, Peng Pu

East China Normal University Shanghai, China

Efficient Neural Network InferenceMicroservice ArchitectureSpatiotemporal ForecastingGraph Transformer
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