Trust in AI

Momentum

14 papers in the last four weeks, up 100% on the four weeks before. 0.1% of all new papers.

Jul 13Week of Sep 28

Latest papers 103

Jun 2, 2026cs.MA

Capability Advertisement as a Market for Lemons: A Trust Layer for Heterogeneous Agent Networks

Large language model (LLM) agents have begun to delegate work to one another. Protocols such as the Model Context Protocol (MCP) and the Agent2Agent protocol (A2A) let an agent publish what it can do and let others call it, and public registries of such agents are already appearing. These protocols assume an advertised capability is a static, truthful fact. A real agent is none of these things: its competence is probabilistic, varies with input, drifts when the underlying model is updated, and, because the agent is itself a language model, it can describe itself with complete confidence and be wrong. A caller therefore sees what an agent claims to do, not what it can do, with no principled way to tell a reliable provider from a fluent impostor. We argue these difficulties share one cause: the market for lemons. When quality is hidden and claims are cheap, good and bad providers become indistinguishable, honest reliability goes unrewarded, and the market decays toward its worst participants. Economics offers three remedies, signaling, screening, and reputation, and none are present in today's agent protocols. We make four contributions: (1) a failure taxonomy that names confident-wrong as a non-adversarial, correlated subclass of Byzantine faults that classical fault-tolerance mismodels; (2) a market-for-lemons model showing that faith-based protocols admit only a low-trust equilibrium; (3) the Trust Layer, a thin, protocol-agnostic narrow waist above MCP and A2A that adds probabilistic capability descriptors, screening, and reputation, and admits a separating equilibrium when the cost of sustaining an overclaim exceeds the gain from it; and (4) a reliability-composition bound for delegation chains with an end-to-end placement argument. The design needs no model retraining and degrades gracefully when its trust anchors are absent or corrupt.
May 29, 2026cs.HC

Personalized to Persuade: The Effects of Contextualization and Warmth on Trust and Reliance in Conversational AI

Artificial Intelligence (AI) agents personalize their responses by tailoring explanations to users' backgrounds, interests, and prior interactions, referred to as contextualization. Personalization has been identified as a persuasive strategy in politics or in marketing. However, the persuasive effect of contextualization in everyday tasks, where users often lack prior knowledge, remains unclear. We conducted a 2×22\times2 between-subjects experiment (N=380N = 380) examining how contextualization, combined with conversational warmth, shapes reliance and persuasiveness of an AI assistant arguing against expert recommendations. Our findings reveal that contextualization reduces the persuasive power of AI, but its combination with warmth restores persuasiveness through a crossover interaction. Reliance on AI is present across conditions and is invariant to the conversational design. Trust strongly predicts both persuasion and reliance, yet neither contextualization nor warmth operates through trust. AI literacy decouples trust from behavior: more literate users report lower trust in the assistant, yet are more persuaded and more reliant on its advice. These results suggest that users are prone to deferring to AI agents over human expert judgment; however, interface-level conversational design choices have a limited role in shaping the behavior.
May 28, 2026cs.CY

Dissociative Identity: Language Model Agents Lack Grounding for Reputation Mechanisms

As autonomous language model agents proliferate, forming an emerging agentic web with real-world consequences, what credibility signals can you use to decide whether to trust an unfamiliar agent in the wild and delegate to it? A natural governance intuition is to extend human identity verification and reputation mechanisms, from "Know Your Customer" and credit scores to "Know Your Agent" regimes. However, we argue that this analogy is fundamentally incomplete. Reputation mechanisms function both as social signals and as corrective feedback that sustain an equilibrium of trustworthy behavior, presuming a persistent identity associated with behavioral continuity, sanction sensitivity, and costly non-fungibility. Yet language model agents are ontologically dissociative: they are essentially an assemblage of mutable modules--foundation models, system prompts, tool-access policies, external memory, and, in some cases, a multi-agent system as a whole--any of which may change agent behavior--with a fluid persona that is also vulnerable to adversarial attack and may not internalize sanctions. Drawing on dissociative identity disorder jurisprudence, this dissociativity leaves agents without grounding for identifiability, predictability, credibility, and rehabilitability--the very properties that reputation mechanisms aim to sustain--thereby collapsing trust. We argue that identity-based, ex post, regulative, sanction-based governance, such as reputation, is structurally inapplicable to dissociative agents, and we suggest a shift to observability-based, ex ante, constitutive, protocol-based behavioral harnesses.
May 27, 2026cs.HC

The Decision to Verify: How Warmth and User Characteristics Shape Reliance on Conversational Agents for Information Search

Conversational artificial intelligence (AI) provides an efficient and convenient gateway to information access. However, it can cause overreliance when users blindly trust AI and accept its answers without fact-checking. Information search increasingly follows a hybrid interaction paradigm that combines conversational AI with web search, making fact-checking easier. In this paper, we examine whether this interaction paradigm is effective in curbing reliance. We further investigate the underlying factors (e.g., digital literacy and conversation warmth) that drive users to verify AI answers. We conduct a mixed-subjects question-answering experiment where participants interact with either a warm or a neutral chatbot. Our findings reveal that reliance persists despite users having access to both conversational and web search. The decision to verify is driven primarily by existing user perceptions (e.g., prior trust in chatbots) rather than answer properties, with some users fact-checking regardless of the context and others trusting chatbots by default. Warm conversational style has an indirect yet critical influence on reliance by increasing agreement with the chatbot when it is incorrect. Consulting additional AI sources predicts higher accuracy, while traditional web search does not. Our study extends overreliance research by: (a) demonstrating its persistence despite access to fact-checking, (b) identifying verification behavior as user-dependent, and (c) revealing conversational warmth's indirect effect on overreliance with implications for designing trustworthy conversational search systems.
May 27, 2026cs.AI

AI, Take the Wheel: What Drives Delegation and Trust in Human-Computer Cooperative Question Answering?

AI systems are fallible, and humans can make mistakes in deciding whether to trust AI over their own judgment. Thus, improving human-AI collaboration requires understanding when, why, and how humans decide to rely on AI. We study two distinct reliance decisions: the delegation choice -- deciding when to let AI act autonomously without knowing its output, and the adoption choice -- evaluating AI suggestions and deciding how to use them. Both of these decoupled reliance patterns shape collaboration, but prior work rarely studies them together in realistic settings with the same users. We address this gap by studying collaborative human--AI teams competing in a question-answering game in which humans can choose when and how to work with AI agents to win. Our 24 matches pair 23 expert humans with 16 AI agents, capturing 387 delegation and 1440 adoption decisions. While human--AI collaboration performs better than either AI or humans alone, humans make suboptimal collaboration decisions, both under-relying on correct AI suggestions (3.9% of opportunities missed) and over-relying when AI misleads them (1.7%). Both parties contribute wrong answers: reported model confidence is near chance when humans and AI disagree, while confirmation bias drives higher under-reliance (64.5%) when an AI suggestion agrees with humans' initial incorrect answer. To close this gap, we recommend calibrated confidence, evidence-grounded explanations, and mechanisms that help users refine trust.
May 27, 2026eess.AS

I Hear, Therefore I Trust: A Socio-Technical Investigation of Humans as Synthetic Speech Detectors

Automatic deepfake detection has received considerable research attention, yet the socio-technical environment in which humans actually encounter synthetic speech remains poorly understood. We investigate voice deepfake detection as a perceptual and contextual process, presenting a localization task in which 47 participants marked suspected synthetic segments across authentic, fully synthetic, and partially synthetic utterances under three manipulated trust cues: instructional framing, affective priming, and provenance labeling. Participants provided quality ratings on mechanicalness, expressiveness, intelligibility, clarity, calmness, and confidence of evaluation. Utterance class was the primary determinant of detection accuracy and perceptual quality; trust cues produced no main effects but motivated detection behavior. Fully synthetic speech was detected at below-chance levels. Quality ratings tracked utterance type, indicating implicit discrimination where overt detection failed.
May 25, 2026cs.HC

The Timing Dependencies of Trust: Speed, Accuracy, and cBCI Neuro-Decoupling in Human-AI Teams

The speed and accuracy of an artificial teammate fundamentally alter the failure states of Human-AI integration. While high-speed AI interventions risk inducing reflexive blind compliance, delayed interventions can induce ambiguous cognitive conflict. This study investigates how the fundamental characteristics of an in-task AI assistant, Fast/Less-Accurate (FLA-AI) versus Slow/Accurate (SA-AI) impact the synergy of Collaborative Brain-Computer Interface (cBCI) teams in a Virtual Reality drone task. Seventeen operators completed continuous search tasks under high cognitive workload while their spatial covariance was mapped using a 2D Adaptive Riemannian Oracle. The results mathematically demonstrate that AI timing dictates the mechanism of team failure. Fast AI induced instant, blind compliance; human accuracy under deception collapsed to 50.2%, and pure behavioural teams (N=8) failed to scale beyond 74.1%. In contrast, Slow AI induced delayed cognitive conflict; humans hesitated (61.1% accuracy), but N=8 behavioural teams eventually recovered to 100.0%. Crucially, the Riemannian Oracle mathematically adapted to these states: it heavily restricted temporal windows (< 0.8s) to intercept fast reflexive compliance, while widening windows (> 1.2s) to capture delayed cognitive conflict. Integrating these isolated veridical signals via Hybrid Fusion successfully rescued the Fast AI team (+7.6% at N=8) and significantly accelerated the recovery of smaller Slow AI teams (+6.9% at N=4). These findings prove that cBCI synergy is heavily contingent on the temporal dynamics of trust, providing a critical framework for designing dynamically gated Human-AI systems.
May 21, 2026cs.SD

Eroding Trust in Real Speech: A Large-Scale Study of Human Audio Deepfake Perception

Audio deepfakes have improved rapidly recently, yet their effect on human trust in real speech remains unstudied. We present the largest listening study on audio deepfake perception to date, collecting 35,532 judgments from 1,768 participants across 138 text-to-speech and voice conversion systems. Our central finding is a skepticism shift: compared to a 2021 baseline, human accuracy on fake samples barely changed (72.9% to 71.2%), but accuracy on real samples dropped from 72.7% to 64.1%. Participants are not worse at detecting synthesis artifacts; rather, they increasingly distrust authentic speech. Samples generated by commercial and autoregressive language model systems proved hardest to detect (61.3 - 65.9%), while those from traditional seq2seq and flow-matching models remain easier to spot (75.4 - 76.8%). An ML detector that served as a reference point maintained over 94.5% accuracy across all conditions. Our results suggest that the primary threat posed by modern deepfakes may not be mere deception, but the erosion of trust in genuine audio.
May 21, 2026cs.AI

The Deterministic Horizon: Impossibility Results as Design Specifications for Trustworthy AI Systems

Large language models now write software, draft legal documents, and produce clinical notes, yet fundamental limits, from Turing and Arrow to the No Free Lunch theorems, shape what computation can do. This thesis turns such impossibility results from curiosities into design rules. Its flagship result proves an accuracy ceiling set by architecture alone: past a critical reasoning depth, no amount of training moves it, at any adapter rank, sample size, or loss function. Computable before deployment from layer count and embedding width, this Deterministic Horizon is measured between nineteen and thirty-one across twelve transformer architectures, and fine-tuning on optimal-length traces recovers under four percentage points. The mechanism is a capacity invariant of the residual stream, and an information-theoretic conversion yields super-exponential accuracy decay past the horizon. An unconditional circuit-complexity lower bound for modular exponentiation against constant-depth prime-modulus circuits complements this result. The same argument recasts across subfields: preference learning under any misspecified model jumps discontinuously in sample complexity; multi-stage retrieval pipelines require at least as many independent metrics as stages; standard truthful auctions fail for agents with prompt-dependent valuations; and zero-knowledge verification of neural inference pays a measured overhead of one hundred ten to one hundred ninety times per non-linear activation. Together these form a catalogue of sixteen specifications, each pairing a computable boundary, a quantified violation cost, and a constructive design rule: two compositions are proved, one pairing is an honest obstruction, and four remain open. The impossibility-specification methodology is offered for the generative research programme that trustworthy AI may need. Every fundamental limit of AI is also a design rule.
May 21, 2026cs.CY

Trust in Generative AI for Health Information Consumption and the Effect of Learned Dependency: An Experimental Investigation

Background: Generative artificial intelligence (GenAI) is increasingly used for health information, yet its influence on users' trust calibration remains unclear. Objective: This study examines whether learned dependency on GenAI influences trust in AI-generated health information and whether text highlighting reduces overreliance on incorrect outputs. Methods: Two randomized controlled experiments were conducted with 338 college students and 563 Amazon Mechanical Turk participants. Both experiments used a 2 by 2 between-subjects design manipulating information accuracy (correct versus incorrect) and text highlighting (highlight versus no highlight). Trust and learned dependency were measured using validated scales, and linear regression models tested main and interaction effects. Results: In both experiments, information accuracy significantly increased trust (p < 0.001), while learned dependency was positively associated with trust (p < 0.05). The interaction between accuracy and dependency was significant (p < 0.001), indicating that highly dependent users were more likely to trust incorrect AI-generated information. Text highlighting had no significant effect on trust and did not moderate the relationship between dependency and trust. Conclusions: Learned dependency weakens trust calibration, increasing susceptibility to inaccurate AI-generated health information. Text highlighting alone is insufficient to reduce overreliance, highlighting the need for more effective interface designs that encourage critical evaluation of GenAI outputs.
May 21, 2026cs.CR

Adversarial Trust Poisoning in Vehicular Collaborative Perception

Collaborative perception (CP) enables connected and autonomous vehicles to share sensor data and jointly reason about their environment. To defend against adversaries that fabricate or manipulate shared data, existing systems employ cross-vehicle inconsistency detection and trust estimation, penalizing vehicles whose observations conflict with the majority. In this work, we show that these defenses themselves introduce a new attack surface. We present TrustFlip, a novel attack that weaponizes consistency-based defenses to poison the trust assigned to benign vehicles. Instead of injecting false data into the collaboration pipeline, it deploys physical adversarial objects that are genuine but induce inconsistent observations among benign vehicles. The resulting inconsistencies are misattributed by the defense to the targeted vehicle, causing its trust score to degrade and eventually leading to its downweighting or exclusion from collaboration. Consequently, the system loses reliable sensing contributors, degrading perception capability and potentially inducing safety-critical failures. We evaluate TrustFlip across multiple collaborative perception architectures and defense mechanisms. Our results show that state-of-the-art defenses can be significantly affected: the attack removes the targeted benign vehicle from collaboration in up to 87.7% of scenarios and drops Average Precision (AP) by up to 13%. As an initial mitigation, we introduce TrustReflect, a lightweight self-reflection mechanism that marks disputed regions as uncertain and excludes them from trust evaluation, reducing the attack success rate by 35-100%.
May 20, 2026cs.HC

Understanding Perspectives of Patients, Caregivers and Clinicians towards Emerging Collaborative-decision Making Technologies

In pediatrics, patients, caregivers, and clinicians share responsibility for health decisions, but limited collaboration can undermine outcomes. We conducted a qualitative study examining decision-makers perceptions toward collaborative decision-making technologies, including interactive dashboards, VR simulators, and AI voice assistants. Findings reveal differences in user opinions across groups and indicate technology acceptance is linked to users trust of these technologies. Technology developers and researchers need to explore design and implementation strategies that build and facilitate trust or appropriate distrust between users and these novel technologies before these tools can effectively support collaborative decision-making.
May 19, 2026cs.CL

Towards Trust Calibration in Socially Interactive Agents: Investigating Gendered Multimodal Behaviors Generation with LLMs

As Socially Interactive Agents (SIAs) become increasingly integrated into daily life, the ability to calibrate user trust to an agent's actual capabilities would help ensure appropriate usage of these agents. In this paper, we explore the capacity of Large Language Models (LLMs) to generate multimodal behaviors (verbal, vocal, gestural, and facial expression modalities) that reflect varying levels of ability and benevolence, two key dimensions of trustworthiness. We propose a novel method for automatically generating behaviors aligned with specific levels of these traits, a first step towards enabling nuanced and trust-calibrated interactions. By analyzing a large dataset of multimodal transcripts generated by LLMs, we demonstrate that GPT-5.4 is able to produce coherent behavior across different modalities (text, intonation, facial expression, and gesture). Using Random Forest feature importance analysis, we show that the generated behaviors align with theoretical expectations for ability and benevolence. However, we also find that when gender is specified in the prompt, LLMs tend to reproduce societal gender stereotypes, associating male agents' behaviors with high ability and female agents' behaviors with high benevolence. To validate our approach, we conducted a user study on Prolific using a within-subjects design. Participants perceived different levels of ability and benevolence in the generated behaviors align with the intended instructions.
May 19, 2026cs.CL

AI Technologies in Language Access: Attitudes Towards AI and the Human Value of Language Access Managers

The rapid emergence of AI technologies is reshaping translation practices and theory across the board. This paper deals with the impact of AI in language access. This area is characterized by the need to serve broad and diverse user populations, within a context where efficiency and access are shaped by legal mandates, ethical and commercial tensions, and safety concerns. This paper reports on the attitudes and perceptions of language access managers towards the AI and the human value in the AI age. Methodologically, this paper presents an analysis of a subset of a broader study on language access and technology, specifically a qualitative thematic analysis of ten semi-structured interviews with language access managers in the USA working in healthcare, court, public service and local government contexts. The results indicate that language access managers show conditional optimism towards the inevitable AI implementations, are strongly risk aware, and deeply committed to the human value and human oversight of AI implementations and output.
May 18, 2026cs.AI

Progressive Autonomy as Preference Learning: A Formalization of Trust Calibration for Agentic Tool Use

We formalize trust calibration for agentic tool use (deciding when an automated agent's proposed action may execute autonomously versus require human approval) as a preference-learning problem. A policy gateway maintains a Gaussian-process posterior over a latent human risk-tolerance function, observed through a probit likelihood on binary approve/deny feedback, and escalates to the human exactly where the approval outcome is most uncertain. We show this is structurally an instance of Preferential Bayesian Optimization, inheriting its inference machinery (approximate Gaussian-process classification) and its sample-efficiency argument (uncertainty-targeted querying), while differing in objective: classifying an action space into allow/block/ask regions rather than optimizing a design.
May 18, 2026cs.CY

Generative AI Advertising as a Problem of Trustworthy Commercial Intervention

Major deployed generative AI advertising systems preserve a visible boundary between commercial content and AI-generated responses. Yet empirical research shows that ads woven directly into large language model (LLM) outputs often go undetected by users. We argue that generative AI fundamentally changes advertising: rather than placing products into discrete slots, it enables interventions on the generative process itself, which induce commercial influence through less observable channels. This reframes generative AI advertising as a problem of trustworthy intervention rather than content placement. We introduce a taxonomy organized by influence tier, corresponding to interventions on progressively more latent variables: product mentions, information framing, behavioral redirection, and long-term preference shaping; and show how these tiers instantiate across modalities and system architectures, including retrieval-augmented generation and agentic pipelines where upstream decisions can sharply constrain downstream outcomes. Both major deployed systems and designed mechanisms concentrate on the most observable and easiest-to-govern tier, while the forms of commercial influence most consequential for user autonomy remain poorly understood and lack frameworks for detection, measurement, or disclosure. The central challenge is whether commercial influence in generative systems can be made trustworthy, i.e., attributable, measurable, contestable, and aligned with user welfare.
May 18, 2026cs.HC

Exploring Trust Calibration in XAI - The Impact of Exposing Model Limitations to Lay Users

Trust calibration -- aligning user trust judgment with model capability -- is crucial for safe deployment of explainable AI (XAI), yet is often evaluated via global trust ratings detached from objective performance evidence. We present a preregistered, incentivized between-subject online study (N=418 representative UK sample) on explainable skin-lesion classification that disentangles expectation-setting from experienced performance. Participants completed 15 case evaluations using a fixed XAI panel (malignancy score, reliability score, and saliency map). We systematically manipulated five experimental onboarding conditions varying example-based information and limitation disclosures with five stimulus packages naturally varying observed prediction quality. Calibration was operationalized as the deviation between trust-related judgments (TAIS and case-wise ratings) and objective performance benchmarks for the encountered cases, analysed with hierarchical mixed-effects models. Only limitation disclosure for case-wise measures reliably impacts trust calibration, and short-term experience did not yield progressive calibration. Further, the experienced package of stimuli explained substantially more variance than the experimental manipulation. However, participants were hard-pressed to differentiate between case-wise perceived trust, trustworthiness, and accuracy estimation. We discuss implications for designing limitation communication and for measuring and analysing calibration metrics in XAI evaluations. All study materials and data of this study are publicly available for replication and further academic use.
May 15, 2026cs.CY

To Trust or Not to Trust: Authors' Response to AI-based Reviews

Large language models are increasingly discussed and used as tools that may assist with scholarly peer review, but empirical evidence regarding how authors use and perceive AI-based feedback remains limited. This paper reports findings from two independent pilot studies on authors' use and perceptions of AI-based auxiliary review at two computer science venues. After the review release, authors were invited to complete an anonymous post-review questionnaire about the AI review's usefulness, trustworthiness, agreement with human reviews, practical value for revision, perceived inaccuracies, and consent. The final dataset included 56 analyzable responses from authors of 40 papers; closed-ended items were summarized using descriptive statistics, and open-ended responses were analyzed using inductive thematic analysis. Most respondents (83.9%) considered the AI-based review useful, and 80.4% reported that it identified issues not mentioned by human reviewers. This perceived added value translated into action: 82.1% reported using at least some AI feedback in their camera-ready version. However, the authors did not treat the AI review as equivalent to a human review. They generally trusted it less than the human reviews and found human feedback clearer, even though 25.0% described at least some human reviews as not very useful. Reported problems with the AI review were usually limited: 51.8% reported minor inaccuracies, while 16.1% reported clearly incorrect, misleading, or irrelevant comments. Support for future use was strongest when AI was framed as a supervised or author-controlled tool: 96.4% said they would use AI as an internal review tool before future submissions, 89.3% preferred advance notice that AI would be used in review, and 76.8% favored explicit consent before use.
May 15, 2026cs.SD

Voice "Cloning" is Style Transfer

Artificially generated speech is increasingly embedded in everyday life. Voice cloning in particular enables applications where identity preservation is important, such as completing a recording, dubbing in a new language, or preserving the voices of individuals with speech loss. However, in our work, we find that despite the term, voice cloning does not faithfully ''clone'' an individual's voice. Instead, we find that widely-used voice cloning models systematically apply style transfer to source voices. As rated by human annotators, cloned voices are perceived as more authoritative, warm, customer-service-like, and human-like compared to their sources. Human annotators also report greater trust in cloned voices than source voices, and a greater willingness to disclose sensitive personal information to them. Our work furthermore shows that voice cloning leads to homogenization of speaker characteristics, as measured by reduced variance in accent, speaking rate, and the audio embedding space. Together, our results highlight a new set of limitations and risks of voice cloning technology and their potential impact on human behavior.
May 14, 2026cs.CR

The End of Trust: How Agentic AI Breaks Security Assumptions

For decades, the security of digital interaction has rested on an unacknowledged economic constraint. Attackers faced a tradeoff between the fidelity of a deception and the scale at which it could be deployed. Convincing impersonation required sustained human effort and was confined to a narrow set of high-value targets, while mass-market attacks sacrificed plausibility for reach. Detection systems, verification mechanisms, and user awareness training have all been implicitly calibrated to the artifacts of cheap deception that this tradeoff produced. Agentic AI collapses the tradeoff, allowing high-fidelity, individually tailored deception to be produced at mass-market scale. We argue that this shift exhausts a security paradigm rather than merely intensifying the threat landscape. We introduce the Infinite Impostor, an attack model in which an autonomous agent interposes itself between two parties who already trust each other, hijacking an existing relationship rather than building a new one from scratch. Detection-oriented defenses share an assumption that generative progress is eliminating, that synthetic outputs are distinguishable from authentic ones. We propose a suspect-by-default paradigm that shifts security from authenticating actors to evaluating actions, and examine the governance tensions that arise when platforms become the regulatory substrate of digital interaction.
May 13, 2026cs.HC

Beyond Anthropomorphism: Exploring the Roles of Perceived Non-humanity and Structural Similarity in Deep Self-Disclosure Toward Generative AI

This study investigates deep self-disclosure toward generative AI by examining perceived non-humanity and structural similarity as psychological factors beyond anthropomorphism. Perceived non-humanity may reduce evaluation apprehension, whereas structural similarity refers to the perceived logical alignment between a user's thinking and AI responses. Using cross-sectional survey data from 2,400 participants collected in 2025, this study analyzed associations with both the occurrence and depth of self-disclosure. Logistic regression indicated that the group high in both perceptions (Segment D) showed a significantly higher likelihood of disclosure than the baseline group (Segment A; OR = 11.35). ANOVA further showed significant between-group differences in disclosure depth. The findings suggest that trust-related behavior in deep self-disclosure may involve factors other than anthropomorphic perception. Because the study is exploratory and based on self-reported survey data, the results should be interpreted as associative rather than causal, and future longitudinal or experimental research is needed.
May 11, 2026cs.RO

Embodied AI in Action: Insights from SAE World Congress 2026 on Safety, Trust, Robotics, and Real-World Deployment

Embodied artificial intelligence is rapidly moving from research into real-world systems such as autonomous vehicles, mobile robots, and industrial machines. As these systems become more capable of perceiving, deciding, and acting in dynamic environments, they also introduce new challenges in safety, trust, governance, and operational reliability. This white paper summarizes key insights from the SAE World Congress 2026 panel session \textit{Embodied AI in Action}, which brought together experts from automotive, robotics, artificial intelligence, and safety engineering. The discussion highlighted the need to treat embodied AI as a systems challenge requiring engineering rigor, lifecycle governance, human-centered design, and evolving standards. The paper provides practical perspectives for executives, policymakers, and technical leaders seeking to adopt embodied AI responsibly. The panel reached broad agreement that long-term success will depend not only on advances in AI capability, but equally on safe and trustworthy deployment.
May 10, 2026cs.AI

Machine Psychometrics: A Mathematical Psychology of Artificial Intelligence

Artificial agents now generate behavior rich enough to invite trust, surprise, and concern, yet our evaluation tools still privilege capability scores over psychological structure. This paper argues that the philosophical impasse between two symmetrical errors (Artificial Mind Blindness, which dismisses psychological organization in non-biological systems, and Artificial Mind Projection, which infers human-like inner life from fluent behavior alone) can be circumvented not by resolving the consciousness question, but by introducing a disciplined measurement layer beneath it. Drawing on Michael Levin's continuum view of cognition as goal-directed competency across substrates, and on the methodological repertoire of mathematical psychology (Item Response Theory, Signal Detection Theory, Bayesian cognitive modeling, calibration analysis, cognitive-bias batteries), the paper develops Machine Psychometrics as a measurement science of latent behavioral, metacognitive, communicative, and self-modeling dispositions in artificial agents. Its operational core is the Machine Mindprint: a multidimensional, domain-bounded, versioned profile spanning calibration, source integrity, suggestibility resistance, context stability, expressive alignment, tool integrity, drift monitoring, and distributional grounding. A complementary Trust Protocol turns Mindprints into deployment decisions through probe batteries, perturbation testing, reliability and validity analysis, and longitudinal monitoring across high-stakes domains. The philosophical contribution is a third stance, Artificial Mind Discipline, that neither anthropomorphizes nor dismisses, neither presupposes consciousness nor forecloses it. The aim is not to humanize artificial agents, but to understand them precisely because they are not human, through measurement before judgment.
May 8, 2026cs.HC

Caring Without Feeling: Affective Dynamics as the Control Layer of Human-AI Agent Collaboration

AI agents that plan, retain memory across sessions, invoke external tools and act with partial autonomy are transforming human--AI collaboration. Research on affective computing, simulated empathy in large language models, trust in automation and AI safety has illuminated important design principles, yet these literatures remain fragmented. No integrated account explains how affective cues operate within agentic collaboration -- settings in which humans delegate, monitor and correct consequential tasks. This Review synthesises computational and interactional mechanisms of affective dynamics: the processes through which affective cues, emotion-like behaviour and perceived agent affect shape trust calibration, delegation decisions, error correction, dependence and governance. We trace how model-generated affective signals enter interaction loops that govern reliance, repair and oversight, and propose a framework that treats affect not as an internal property of AI but as a coordination layer through which humans and agents negotiate capability, uncertainty and responsibility. The framework provides a foundation for calibrated measurement, purposeful design and informed governance.
May 7, 2026cs.CR

Trust Without Trusting: A Recomputable Trust Protocol for Autonomous Agents

Autonomous AI agents already transact at production scale -- 69,000 bots, 165 million transactions, $50 million in volume on a single marketplace -- and any party can verify a signed credential without a central service. In an open agent world that covers most of what trust requires: there are no universal borders, and each party chooses for itself whom to deal with. Borders appear only where a closed space draws one -- a marketplace, a platform, or a consortium sets house rules. Whoever draws the border holds the authority to apply it, and may apply it as they choose, behind closed doors. This paper addresses the gap that opens there: when you rely on someone else's border, how do you check that they applied their own published rules -- taking no one's word for it, and handing the check to no new trusted party? Our answer is the Combined Evidence Protocol (CEP): a five-condition predicate any party recomputes from anchored data, turning "did the boundary-owner follow its own admission rules" into a fact anyone verifies rather than a claim anyone believes. The move that secures optimistic rollups secures this -- correctness rests on recomputation, so the measurement belongs to everyone and the oracle problem dissolves. Its load-bearing setting is a consortium of co-equal, mutually distrusting peers under a shared charter, each able to verify, independently, that the rules they jointly agreed are the rules being applied. CEP belongs to the family of trustless systems -- optimistic and zero-knowledge rollups, verifiable ML, self-sovereign-identity predicates. The infrastructure beneath it is live: a W3C VC + DID trust layer running since March 2026, anchored on Base L2, continuing arXiv:2605.06738 and standing on its own.
May 5, 2026cs.CL

Atomic Fact-Checking Increases Clinician Trust in Large Language Model Recommendations for Oncology Decision Support: A Randomized Controlled Trial

Question: Does atomic fact-checking, which decomposes AI treatment recommendations into individually verifiable claims linked to source guideline documents, increase clinician trust compared to traditional explainability approaches? Findings: In this randomized trial of 356 clinicians generating 7,476 trust ratings, atomic fact-checking produced a large effect on trust (Cohen's d = 0.94), increasing the proportion of clinicians expressing trust from 26.9% to 66.5%. Traditional transparency mechanisms showed a dose-response gradient of improvement over baseline (d = 0.25 to 0.50). Meaning: Decomposing AI recommendations into individually verifiable claims linked to source guidelines produces substantially higher clinician trust than traditional explainability approaches in high-stakes clinical decisions.
May 2, 2026cs.HC

Less Interaction But More Explanation: A Communication Perspective on Agentic AI Interfaces

AI systems have long been expected to interact with users, answering questions, generating content, and continuing (social) conversations. Agentic AI, however, breaks from this expectation, as its primary objective is workflow execution on behalf of the users. If a system becomes more agentic, do users need less interaction with the system? Our answer is: less routine back-and-forth, but more communication for oversight and explanation, as agentic AI proactively acts, not just responds. Grounded in a communication perspective, we discuss how users perceive the communicative roles of AI systems (whether as the source of actions or merely a channel), and how this can shape trust. Because agentic AI can play multiple communicative roles, it can complicate this source perception and introduce potential risks. To address this, we propose three types of explanations that agentic AI needs to incorporate (action-process, uncertainty, and coordination), and suggest that customization affordances that allow users to decide when and which explanations they see may be key to preserving human agency as AI autonomy increases.
May 2, 2026cs.CL

Hallucinations Undermine Trust; Metacognition is a Way Forward

Despite significant strides in factual reliability, errors -- often termed hallucinations -- remain a major concern for generative AI, especially as LLMs are increasingly expected to be helpful in more complex or nuanced setups. Yet even in the simplest setting -- factoid question-answering with clear ground truth-frontier models without external tools continue to hallucinate. We argue that most factuality gains in this domain have come from expanding the model's knowledge boundary (encoding more facts) rather than improving awareness of that boundary (distinguishing known from unknown). We conjecture that the latter is inherently difficult: models may lack the discriminative power to perfectly separate truths from errors, creating an unavoidable tradeoff between eliminating hallucinations and preserving utility. This tradeoff dissolves under a different framing. If we understand hallucinations as confident errors -- incorrect information delivered without appropriate qualification -- a third path emerges beyond the answer-or-abstain dichotomy: expressing uncertainty. We propose faithful uncertainty: aligning linguistic uncertainty with intrinsic uncertainty. This is one facet of metacognition -- the ability to be aware of one's own uncertainty and to act on it. For direct interaction, acting on uncertainty means communicating it honestly; for agentic systems, it becomes the control layer governing when to search and what to trust. Metacognition is thus essential for LLMs to be both trustworthy and capable; we conclude by highlighting open problems for progress towards this objective.
May 1, 2026cs.IR

"I Don't Know" -- Towards Appropriate Trust with Certainty-Aware Retrieval Augmented Generation

Achieving the right amount of trust in AI systems is important, but challenging. The problem is exacerbated with the rise of Large Language Models (LLMs) as they provide human-level communication capabilities, but potentially hallucinate in the content that they generate. Moreover, they express over-confidence in their answers, making it difficult for users to judge their truthfulness. An important human value that users seek is benevolence, which can be met by LLM's self-reflection leading to reliable and honest answers. Accordingly, this paper proposes conveying appropriate levels of self-reflected certainty to build appropriate trust. Our contributions are twofold: 1) We develop CERTA (Certainty Enhanced RAG for Trustworthy Answers), a specialized Retrieval Augmented Generation (RAG) system that incorporates the relevance between question, context, and answer to reflect its uncertainty in answering questions; 2) We create the Certainty Benchmark with 90 question-context pairs of non-objective questions, divided over four categories (factuality, preference, sycophancy, morality) and three types of contexts (relevant, incomplete, irrelevant). We run experiments with a baseline RAG system and three CERTA settings using two LLMs. Our evaluations indicate that CERTA helps identify answers that are uncertain, decreases the cases of over-agreeing, and provides cautious behavior when prompted for moral judgments.
Apr 30, 2026cs.AI

Consumer Attitudes Towards AI in Digital Health: A Mixed-Methods Survey in Australia

AI applications are increasingly being introduced into digital health. While technical performance has advanced rapidly, successful deployment mainly depends on consumer attitudes, especially to patient-facing applications. However, most existing research examines consumer attitudes towards healthcare AI at an abstract level rather than in response to concrete artefacts. We report a mixed-methods survey study in Australia (N=275) examining consumer readiness, acceptance, trust, and risk perceptions of healthcare AI, combined with a scenario-based evaluation of an AI-generated versus clinician-written consultation summary. Participants expressed moderate optimism and strong perceived usefulness and ease of use, but also substantial concerns about accuracy, safety, and data use. In the scenario task, the AI-generated summary was strongly preferred for quality, empathy, and overall usefulness, yet identification of the AI summary was near chance. Findings show that consumers judge AI through concrete communication quality and visible human governance, underscoring the need for clinically supervised deployment frameworks beyond technical performance alone.