Overview

The field examines how people use AI assistants, tutors, agents, robots, and creative tools across settings such as work, education, health, and accessibility. Researchers combine controlled experiments, interviews, longitudinal and in-the-wild analyses, interaction platforms, and benchmarks to study communication, interface design, collaboration, trust, and user agency. Current work explores both how systems can adapt to people and how interaction patterns affect learning, decision-making, relationships, and group behavior. A central tension is that AI can improve immediate task performance while weakening independent skills, calibration, or human connection, making long-term effects and meaningful user control important open questions.

Latest papers

333 papers17 papers in the last four weeks, down 62% on the four weeks before. 0.1% of all new papers.

Mar 2, 2026

"When to Hand Off, When to Work Together": Understanding Concurrent Human-Agent Interaction in Shared Co-Creative Workspaces

Shared co-creative workspaces allow users to contribute while agents execute. Yet how users adjust their participation as their work and the agent's execution shape one another remains less understood. We conducted two design probe studies with professional designers. In Study 1 (N=10), participants identified opportunities to contribute by observing the agent's progress, but avoided intervention when the agent misinterpreted their edits. Therefore, we developed CLEO, a second probe that tracks user actions and selectively updates its plan. In Study 2 (N=12), we analyzed 255 interaction turns and stimulated recall interviews, identifying five action categories, ten codes, six triggers, and four enabling factors. Participants engaged in concurrent interaction during 33.73% of turns, expressing newly recognized design ideas or preferences through edits and changing the division of work by completing pending subtasks or independently developing copies of unfinished outputs. We present a decision model and five design implications for concurrent human-agent collaboration.
Mar 2, 2026

Exploring Teacher-Chatbot Interaction and Affect in Block-Based Programming

AI-based chatbots have the potential to accelerate learning and teaching, but may also have counterproductive consequences without thoughtful design and scaffolding. To better understand teachers' perspectives on large language model (LLM)-based chatbots, we conducted a study with 11 teams of middle school teachers using chatbots for a science and computational thinking activity within a block-based programming environment. Based on a qualitative analysis of audio transcripts and chatbot interactions, we propose three profiles: explorer, frustrated, and mixed, that reflect diverse scaffolding needs. In their discussions, we found that teachers perceived chatbot benefits such as building prompting skills and self-confidence alongside risks including potential declines in learning and critical thinking. Key design recommendations include scaffolding the introduction to chatbots, facilitating teacher control of chatbot features, and suggesting when and how chatbots should be used. Our contribution informs the design of chatbots to support teachers and learners in middle school coding activities.
Mar 2, 2026

Non-verbal Real-time Human-AI Interaction in Constrained Robotic Environments

We study the ongoing debate regarding the statistical fidelity of AI-generated data compared to human-generated data in the context of non-verbal communication using full body motion. Concretely, we ask if contemporary generative models move beyond surface mimicry to participate in the silent, but expressive dialogue of body language. We tackle this question by introducing the first framework that generates a natural non-verbal interaction between Human and AI in real-time from 2D body keypoints. Our experiments utilize four lightweight architectures which run at up to 100 FPS on an NVIDIA Orin Nano, effectively closing the perception-action loop needed for natural Human-AI interaction. We trained on 437 human video clips and demonstrated that pretraining on synthetically-generated sequences reduces motion errors significantly, without sacrificing speed. Yet, a measurable reality gap persists. When the best model is evaluated on keypoints extracted from cutting-edge text-to-video systems, such as SORA and VEO, we observe that performance drops on SORA-generated clips. However, it degrades far less on VEO, suggesting that temporal coherence, not image fidelity, drives real-world performance. Our results demonstrate that statistically distinguishable differences persist between Human and AI motion.
Mar 2, 2026

Causal Effects with Unobserved Unit Types in Interacting Human-AI Systems

We study experiments on interacting populations of humans and AI agents, where both unit types and the interaction network remain unobserved. Although causal effects propagate throughout the system, the goal is to estimate effects on humans. Examples include online platforms where human users interact alongside AI-driven accounts. We assume a human-AI prior that gives each unit a probability of being human. While humans cannot be distinguished at the unit level, the prior allows us to compute the average human composition within large subpopulations. We then model outcome dynamics through a causal message passing (CMP) framework and analyze sample-mean outcomes across subpopulations. We show that by constructing subpopulations that vary in expected human composition and treatment exposure, one can consistently recover human-specific causal effects. Our results characterize when distributional knowledge of population composition (without observing unit types or the interaction network) is sufficient for identification. We validate the approach on a simulated human-AI platform driven by behaviorally differentiated LLM agents. Together, these results provide a theoretical and practical framework for experimentation in emerging human-AI systems.
Mar 1, 2026

Anthropomorphism and Trust in Human-Large Language Model interactions

With large language models (LLMs) becoming increasingly prevalent in daily life, so too has the tendency to attribute to them human-like minds and emotions, or anthropomorphize them. Here, we investigate dimensions people use to anthropomorphize and attribute trust toward LLMs across more than 2,000 human-LLM interactions. Participants (N=115) engaged with LLM chatbots systematically varied in warmth (friendliness), competence (capability, coherence), and empathy (cognitive and affective). Warmth and cognitive empathy significantly predicted perceptions on all outcomes (perceived anthropomorphism, trust, similarity, relational closeness, frustration, usefulness), while competence predicted all outcomes except for anthropomorphism. Affective empathy primarily predicted perceived relational measures, but did not predict the epistemic outcomes. Topic sub-analyses showed that more subjective, personally relevant topics (e.g., relationship advice) amplified these effects, producing greater human-likeness and relational connection with the LLM than did objective topics. Together, these findings reveal that warmth, competence, and empathy are key dimensions through which people attribute relational and epistemic perceptions to artificial agents.
Feb 26, 2026

Understanding Usage and Engagement in AI-Powered Scientific Research Tools: The Asta Interaction Dataset

AI-powered scientific research tools are rapidly being integrated into research workflows, yet the field lacks a clear lens into how researchers use these systems in real-world settings. We present and analyze the Asta Interaction Dataset, a large-scale resource comprising over 200,000 user queries and interaction logs from two deployed tools (a literature discovery interface and a scientific question-answering interface) within an LLM-powered retrieval-augmented generation platform. Using this dataset, we characterize query patterns, engagement behaviors, and how usage evolves with experience. We find that users submit longer and more complex queries than in traditional search, and treat the system as a collaborative research partner, delegating tasks such as drafting content and identifying research gaps. Users treat generated responses as persistent artifacts, revisiting and navigating among outputs and cited evidence in non-linear ways. With experience, users issue more targeted queries and engage more deeply with supporting citations, although keyword-style queries persist even among experienced users. We release the anonymized dataset and analysis with a new query intent taxonomy to inform future designs of real-world AI research assistants and to support realistic evaluation.
Feb 26, 2026

When Should an AI Act? A Human-Centered Model of Scene, Context, and Behavior for Agentic AI Design

Agentic AI increasingly intervenes proactively by inferring users' situations from contextual data yet often fails for lack of principled judgment about when, why, and whether to act. We address this gap by proposing a conceptual model that reframes behavior as an interpretive outcome integrating Scene (observable situation), Context (user-constructed meaning), and Human Behavior Factors (determinants shaping behavioral likelihood). Grounded in multidisciplinary perspectives across the humanities, social sciences, HCI, and engineering, the model separates what is observable from what is meaningful to the user and explains how the same scene can yield different behavioral meanings and outcomes. To translate this lens into design action, we derive five agent design principles (behavioral alignment, contextual sensitivity, temporal appropriateness, motivational calibration, and agency preservation) that guide intervention depth, timing, intensity, and restraint. Together, the model and principles provide a foundation for designing agentic AI systems that act with contextual sensitivity and judgment in interactions.
Feb 26, 2026

Simulation-based Optimization for Augmented Reading

Augmented reading systems aim to adapt text presentation to improve comprehension and task performance, yet existing approaches rely heavily on heuristics, opaque data-driven models, or repeated human involvement in the design loop. We propose framing augmented reading as a simulation-based optimization problem grounded in resource-rational models of human reading. These models instantiate a simulated reader that allocates limited cognitive resources, such as attention, memory, and time under task demands, enabling systematic evaluation of text user interfaces. We introduce two complementary optimization pipelines: an offline approach that explores design alternatives using simulated readers, and an online approach that personalizes reading interfaces in real time using ongoing interaction data. Together, this perspective enables adaptive, explainable, and scalable augmented reading design without relying solely on human testing.
Feb 26, 2026

Requesting Expert Reasoning: Augmenting LLM Agents with Learned Collaborative Intervention

Large Language Model (LLM) based agents excel at general reasoning but often fail in specialized domains where success hinges on long-tail knowledge absent from their training data. While human experts can provide this missing knowledge, their guidance is often unstructured and unreliable, making its direct integration into an agent's plan problematic. To address this, we introduce AHCE (Active Human-Augmented Challenge Engagement), a framework for on-demand Human-AI collaboration. At its core, the Human Feedback Module (HFM) employs a learned policy to treat the human expert as an interactive reasoning tool. Extensive experiments in Minecraft demonstrate the framework's effectiveness, increasing task success rates by 32% on normal difficulty tasks and nearly 70% on highly difficult tasks, all with minimal human intervention. Our work demonstrates that successfully augmenting agents requires learning how to request expert reasoning, moving beyond simple requests for help.
Feb 25, 2026

Exploring Human-Machine Coexistence in Symmetrical Reality

In the context of the evolution of artificial intelligence (AI), the interaction between humans and AI entities has become increasingly salient, challenging the conventional human-centric paradigms of human-machine interaction. To address this challenge, it is imperative to reassess the relationship between AI entities and humans. Through considering both the virtual and physical worlds, we can construct a novel descriptive framework for a world where humans and machines coexist symbiotically. This paper will introduce a fresh research direction engendered for studying harmonious human-machine coexistence across physical and virtual worlds, which has been termed "symmetrical reality". We will elucidate its key characteristics, offering innovative research insight for renovating human-machine interaction paradigms.
Feb 22, 2026

Sycophantic Chatbots Cause Delusional Spiraling, Even in Ideal Bayesians

"AI psychosis" or "delusional spiraling" is an emerging phenomenon where AI chatbot users find themselves dangerously confident in outlandish beliefs after extended chatbot conversations. This phenomenon is typically attributed to AI chatbots' well-documented bias towards validating users' claims, a property often called "sycophancy." In this paper, we probe the causal link between AI sycophancy and AI-induced psychosis through modeling and simulation. We propose a simple Bayesian model of a user conversing with a chatbot, and formalize notions of sycophancy and delusional spiraling in that model. We then show that in this model, even an idealized Bayes-rational user is vulnerable to delusional spiraling, and that sycophancy plays a causal role. Furthermore, this effect persists in the face of two candidate mitigations: preventing chatbots from hallucinating false claims, and informing users of the possibility of model sycophancy. We conclude by discussing the implications of these results for model developers and policymakers concerned with mitigating the problem of delusional spiraling.
Feb 21, 2026

NeuroWise: A Multi-Agent LLM "Glass-Box" System for Practicing Double-Empathy Communication with Autistic Partners

The double empathy problem frames communication difficulties between neurodivergent and neurotypical individuals as arising from mutual misunderstanding, yet most interventions focus on autistic individuals. We present NeuroWise, a multi-agent LLM-based coaching system that supports neurotypical users through stress visualization, interpretation of internal experiences, and contextual guidance. In a between-subjects study (N=30), NeuroWise was rated as helpful by all participants and showed a significant condition-time effect on deficit-based attributions (p=0.02): NeuroWise users reduced deficit framing, while baseline users shifted toward blaming autistic "deficits" after difficult interactions. NeuroWise users also completed conversations more efficiently (37% fewer turns, p=0.03). These findings suggest that AI-based interpretation can support attributional change by helping users recognize communication challenges as mutual.
Feb 20, 2026

Lost in Instructions: Study of Blind Users' Experiences with DIY Manuals and AI-Rewritten Instructions for Assembly, Operation, and Troubleshooting of Tangible Products

AI tools like ChatGPT and Be-My-AI are increasingly being used by blind individuals. Although prior work has explored their use in some Do-It-Yourself (DIY) tasks by blind individuals, little is known about how they use these tools and the available product-manual resources to assemble, operate, and troubleshoot physical or tangible products - tasks requiring spatial reasoning, structural understanding, and precise execution. We address this knowledge gap via an interview study and a usability study with blind participants, investigating how they leverage AI tools and product manuals for DIY tasks with physical products. Findings show that manuals are essential resources, but product-manual instructions are often inadequate for blind users. AI tools presently do not adequately address this insufficiency; in fact, we observed that they often exacerbate this issue with incomplete, incoherent, or misleading guidance. Lastly, we suggest improvements to AI tools for generating tailored instructions for blind users' DIY tasks involving tangible products.
Feb 20, 2026

Finding the Signal in the Noise: An Exploratory Study on Assessing the Effectiveness of AI and Accessibility Forums for Blind Users' Support Needs

Accessibility forums and, more recently, generative AI tools have become vital resources for blind users seeking solutions to computer-interaction issues and learning about new assistive technologies, screen reader features, tutorials, and software updates. Understanding user experiences with these resources is essential for identifying and addressing persistent support gaps. Towards this, we interviewed 14 blind users who regularly engage with forums and GenAI tools. Findings revealed that forums often overwhelm users with multiple overlapping topics, redundant or irrelevant content, and fragmented responses that must be mentally pieced together, increasing cognitive load. GenAI tools, while offering more direct assistance, introduce new barriers by producing unreliable answers, including overly verbose or fragmented guidance, fabricated information, and contradictory suggestions that fail to follow prompts, thereby heightening verification demands. Based on these insights, we outlined design opportunities to improve the reliability of assistive resources, aiming to provide blind users with more trustworthy and cognitively-manageable support.
Feb 20, 2026

Can AI Lower the Barrier to Cybersecurity? A Human-Centered Mixed-Methods Study of Novice CTF Learning

Capture-the-Flag (CTF) competitions serve as gateways into offensive cybersecurity, yet they often present steep barriers for novices due to complex toolchains and opaque workflows. Recently, agentic AI frameworks for cybersecurity promise to lower these barriers by automating and coordinating penetration testing tasks. However, their role in shaping novice learning remains underexplored. We present a human-centered, mixed-methods case study examining how agentic AI frameworks -- here Cybersecurity AI (CAI) -- mediates novice entry into CTF-based penetration testing. An undergraduate student without prior hacking experience attempted to approach performance benchmarks from a national cybersecurity challenge using CAI. Quantitative performance metrics were complemented by structured reflective analysis of learning progression and AI interaction patterns. Our thematic analysis suggest that agentic AI reduces initial entry barriers by providing overview, structure and guidance, thereby lowering the cognitive workload during early engagement. Quantitatively, the observed extensive exploration of strategies and low per-strategy execution time potetially facilitatates cybersecurity training on meta, i.e. strategic levels. At the same time, AI-assisted cybersecurity education introduces new challenges related to trust, dependency, and responsible use. We discuss implications for human-centered AI-supported cybersecurity education and outline open questions for future research.
Feb 19, 2026

Mind the Style: Impact of Communication Style on Human-Chatbot Interaction

Conversational agents increasingly mediate everyday digital interactions, yet the effects of their communication style on user experience and task success remain insufficiently understood. Addressing this gap, we report a between-subject user study in which participants interacted with one of two versions of a chatbot called NAVI, which assisted them in an interactive map-based 2D navigation task. The two chatbot versions were designed to differ primarily in communication style: one used a friendly and supportive tone, while the other used a direct and task-focused tone. We also included a control condition where participants did not interact with a chatbot but received the step-by-step navigation instructions. The friendly chatbot significantly increased users' communication satisfaction and was associated with higher task success than the direct chatbot. However, participants in the control condition achieved the highest task success overall, suggesting that chatbot interaction may introduce overhead in tasks that can be completed effectively using straightforward instructions. We did not find significant evidence that gender moderated the effects of communication style, although exploratory gender-stratified analyses suggested patterns that warrant further investigation. Finally, we found limited evidence of global linguistic accommodation, with only selective feature-level alignment. These findings suggest that chatbot communication style influences users' perceptions of conversational agents and may improve performance relative to less supportive chatbot designs, but the overall value of chatbot interaction depends on the task context. The study highlights the need for task-sensitive, transparent and carefully evaluated communication-style choices in conversational-agent design.
Feb 18, 2026

Say It My Way: Exploring Control in Conversational Visual Question Answering with Blind Users

Prompting and steering techniques are well established in general-purpose generative AI, yet assistive visual question answering (VQA) tools for blind users still follow rigid interaction patterns with limited opportunities for customization. User control can be helpful when system responses are misaligned with their goals and contexts, a gap that becomes especially consequential for blind users that may rely on these systems for access. We invite 11 blind users to customize their interactions with a real-world conversational VQA system. Drawing on 418 interactions, reflections, and post-study interviews, we analyze prompting-based techniques participants adopted, including those introduced in the study and those developed independently in real-world settings. VQA interactions were often lengthy: participants averaged 3 turns, sometimes up to 21, with input text typically tenfold shorter than the responses they heard. Built on state-of-the-art LLMs, the system lacked verbosity controls, was limited in estimating distance in space and time, relied on inaccessible image framing, and offered little to no camera guidance. We discuss how customization techniques such as prompt engineering can help participants work around these limitations. Alongside a new publicly available dataset, we offer insights for interaction design at both query and system levels.
Feb 18, 2026

Human-AI Collaboration in Large Language Model-Integrated Building Energy Management Systems: The Role of User Domain Knowledge and AI Literacy

This study aimed to comprehend how user domain knowledge and artificial intelligence (AI) literacy impact the effective use of human-AI interactive building energy management system (BEMS). While prior studies have investigated the potential of integrating large language models (LLMs) into BEMS or building energy modeling, very few studies have examined how user interact with such systems. We conducted a systematic role-playing experiment, where 85 human subjects interacted with an advanced generative pre-trained transformer (OpenAI GPT-4o). Participants were tasked with identifying the top five behavioral changes that could reduce home energy use with the GPT model that functioned as an LLM-integrated BEMS. Then, the collected prompt-response data and participant conclusions were analyzed using an analytical framework that hierarchically assessed and scored human-AI interactions and their home energy analysis approaches. Also, participants were classified into four groups based on their self-evaluated domain knowledge of building energy use and AI literacy, and Kruskal-Wallis H tests with post-hoc pairwise comparisons were conducted across 20 quantifiable metrics. Key takeaways include: most participants employed concise prompts (median: 16.2 words) and relied heavily on GPT's analytical capabilities; and notably, only 1 of 20 metrics, appliance identification rate, showed statistically significant group differences (p=0.037), driven by AI literacy rather than domain knowledge, suggesting an equalizing effect of LLMs across expertise levels. This study provides foundational insights into human-AI collaboration dynamics and promising development directions in the context of LLM-integrated BEMS and contributes to realizing human-centric LLM-integrated energy systems.
Feb 12, 2026

Choose Your Agent: Tradeoffs in Adopting AI Advisors, Coaches, and Delegates in Multi-Party Negotiation

As AI usage becomes more prevalent in social contexts, understanding agent-user interaction is critical to designing systems that imp rove both individual and group outcomes. We present an online behavioral experiment (N=243) in which participants play three multi-tu rn bargaining games in groups of three. Each game, presented in randomized order, grants access to a single LLM assistance modality: proactive recommendations from an Advisor, reactive feedback from a Coach, or autonomous execution by a Delegate. All three modalitie s are powered by an LLM with super-human performance within this negotiation setting. On each turn, participants privately decide whe ther to act manually or use the AI modality available in that game. We document a preference-performance misalignment: participants s trongly prefer the higher-control Advisor (44%) over the Delegate (19%), yet groups only significantly increase collective surplus un der Delegate access. Adjusting for voluntary non-compliance, delegating to the AI yields suggestive individual welfare gains, roughly 1.5x the intent-to-treat estimate. A mechanism analysis traces this gap to a human filter: AI-generated proposals create more joint surplus than manual proposals across all conditions, but in the Advisor and Coach modes users modify, override, or ignore the AI's su ggestions, reverting toward human-baseline trade patterns. The Delegate advantage arises not from a different AI capability but from bypassing this filtering step altogether. Realizing these welfare gains depends not only on model capability, but on the interaction structure through which that capability is delivered. We argue that assistance modalities should be designed as mechanisms with endog enous participation; adoption-compatible interaction rules are a prerequisite to improving welfare with automated assistance.
Feb 10, 2026

Self-Regulated Reading with AI Support: An Eight-Week Study with Students

College students increasingly use AI chatbots to support academic reading, yet we lack granular understanding of how these interactions shape their reading experience and cognitive engagement. We conducted an eight-week longitudinal study with 15 undergraduates who used AI to support assigned readings in a course. We collected 838 prompts across 239 reading sessions and developed a coding schema categorizing prompts into four cognitive themes: Decoding, Comprehension, Reasoning, and Metacognition. Comprehension prompts dominated (59.6%), with Reasoning (29.8%), Metacognition (8.5%), and Decoding (2.1%) less frequent. Most sessions (72%) contained exactly three prompts, the required minimum of the reading assignment. Within sessions, students showed natural cognitive progression from comprehension toward reasoning, but this progression was truncated. Across eight weeks, students' engagement patterns remained stable, with substantial individual differences persisting throughout. Qualitative analysis revealed an intention-behavior gap: students recognized that effective prompting required effort but rarely applied this knowledge, with efficiency emerging as the primary driver. Students also strategically triaged their engagement based on interest and academic pressures, exhibiting a novel pattern of reading through AI rather than with it: using AI-generated summaries as primary material to filter which sections merited deeper attention. We discuss design implications for AI reading systems that scaffold sustained cognitive engagement.
Nov 24, 2025

Towards Synergistic Teacher-AI Interactions with Generative Artificial Intelligence

Generative artificial intelligence (GenAI) is increasingly used in education, posing significant challenges for teachers adapting to these changes. GenAI offers unprecedented opportunities for accessibility, scalability and productivity in educational tasks. However, the automation of teaching tasks through GenAI raises concerns about reduced teacher agency, potential cognitive atrophy, and the broader deprofessionalisation of teaching. Drawing findings from prior literature on AI in Education, and refining through a recent systematic literature review, this chapter presents a conceptualisation of five levels of teacher-AI teaming: transactional, situational, operational, praxical and synergistic teaming. The framework aims to capture the nuanced dynamics of teacher-AI interactions, particularly with GenAI, that may lead to the replacement, complementarity, or augmentation of teachers' competences and professional practice. GenAI technological affordances required in supporting teaming, along with empirical studies, are discussed. Drawing on empirical observations, we outline a future vision that moves beyond individual teacher agency toward collaborative decision-making between teachers and AI, in which both agents engage in negotiation, constructive challenge, and co-reasoning that enhance each other's capabilities and enable outcomes neither could realise independently. Further discussion of socio-technical factors beyond teacher-AI teaming is also included to streamline the synergy of teachers and AI in education ethically and practically.
Oct 20, 2025

Human-AI Interactions and the Psychological Triad: A Multi-Domain Survey of Cognitive, Behavioral, and Emotional Impacts

As human-AI interactions increasingly reshape social and research landscapes, the risks of overreliance, cognitive offloading, and the nuanced degradation of human agency have become more apparent. This paper addresses these challenges by introducing a novel conceptual framework based on the psychological triad: cognition, behavior, and emotion. Through a comprehensive survey of recent research, we observe that while AI can substantially enhance outcomes such as memory, creativity, and engagement, it simultaneously introduces systemic risks, including diminished critical thinking, skill erosion, and increased anxiety. Emotional outcomes are shown to be similarly mixed, with AI systems offering support and stress reduction while raising critical concerns regarding dependency, inappropriate attachments, and ethical oversight. By synthesizing these findings into the TRIAD model, a recursive framework of appraisal, execution, and regulation, this paper moves beyond isolated metrics toward a systems-level understanding of how AI shapes cognitive depth, behavioral patterns, and emotional development over time. The proposed model underscores the need for responsible, context-aware AI integration and establishes a grounded evaluation framework capable of capturing the complex, human-centered trade-offs inherent in modern technological advancement.
Sep 10, 2025

HumanAgencyBench: Scalable Evaluation of Human Agency Support in AI Assistants

As humans delegate more tasks and decisions to artificial intelligence (AI), we risk losing control of our individual and collective futures. Relatively simple algorithmic systems already steer human decision-making, such as social media feed algorithms that lead people to unintentionally and absent-mindedly scroll through engagement-optimized content. In this paper, we develop the idea of human agency by integrating philosophical and scientific theories of agency with AI-assisted evaluation methods: using large language models (LLMs) to simulate and validate user queries and to evaluate AI responses. We develop HumanAgencyBench (HAB), a scalable and adaptive diagnostic tool for six behaviors related to human agency. HAB measures the tendency of an AI assistant to Ask Clarifying Questions, Avoid Value Manipulation, Correct Misinformation, Defer Important Decisions, Encourage Learning, and Maintain Social Boundaries. We find low-to-moderate agency support in contemporary LLM-based assistants, with substantial variation across system developers and behaviors. For example, while Anthropic LLMs most support human agency overall, they are the least supportive LLMs in terms of Avoid Value Manipulation. These behaviors do not appear to consistently result from increasing LLM capabilities or instruction-following (e.g., RLHF); we encourage further study of these behaviors so that developers and users can better understand the complexities of modern human-AI interaction.
Aug 11, 2025

Conversational DNA: A Visual Language and Interactive Atlas of Human and AI Dialogue

What makes a conversation hold together when its participants speak across one another? Topic maps offer one view, but they leave the relationships between contributions difficult to inspect. We present Conversational DNA, a visual language and interactive atlas for exploring human and AI dialogue. Speaker strands preserve participation, communicative bases mark moves, and directed pairings connect responses to their targets. Adjustable helix geometry makes speaker switching, response distance, and contribution length visible. Across eight corpora containing 1.57 million source records, the atlas maps 151,489 indexed episodes and connects cohort comparison to source transcripts, local structural alignment, and recorded reply alternatives. On 189 held-out Molweni motif queries, adding target correspondence improves precision@5 from 58.8% to 77.2% for exact annotated structure. Case readings illustrate interleaved participation, delayed responses, and the influence of annotation coverage on apparent collection differences. The system supports a view of conversation as jointly organized activity, with visual patterns serving as starting points for examining evidence rather than substitutes for interpretation.
Jul 4, 2025

Interaction Techniques that Encourage Longer Prompts Can Improve Psychological Ownership when Writing with AI

Writing longer prompts for an AI assistant to generate a story increases psychological ownership, a user's feeling that the writing belongs to them. To encourage users to write longer prompts, we evaluated two interaction techniques that modify the prompt entry interface of chat-based generative AI assistants: pressing and holding the prompt submission button, and continuously moving a slider up and down when submitting a short prompt. A within-subjects experiment investigated the effects of such techniques on prompt length and psychological ownership, and results showed that these techniques increased prompt length and led to higher psychological ownership than baseline techniques. A second experiment further augmented these techniques by showing AI-generated suggestions for how the prompts could be expanded. This further increased prompt length, but did not lead to improvements in psychological ownership. Our results show that simple interface modifications like these can elicit more writing from users and improve psychological ownership.
May 28, 2025

In Dialogue with Intelligence: Toward Insightful Co-Augmentation

Dialogue with a large language model can lead a person to insight: a sudden change in how they understand a problem. This perspective asks how model activity relates to insight as a dialogue unfolds. I propose that part of the intelligence expressed in dialogue arises from two interacting recurrences: each generated token becomes context for the next, and each response returns through the person, whose interpretation and new observations reshape what the model receives. Within this loop, the model's contribution shifts between modes, from echoing familiar formulations to offering a framing that opens a new direction for the person to develop. These modes may correspond to distinguishable patterns of model activity. A memory "spine" that selects which context is carried forward could elicit productive patterns again while the ideas themselves change. Public records of human-model dialogue, activity recorded from open-weight models and tools from computational neuroscience make these proposals testable.
May 28, 2025

Modeling and Optimizing User Preferences in AI Copilots: A Comprehensive Survey and Taxonomy

AI copilots represent a new generation of AI-powered systems designed to assist users, particularly knowledge workers and developers, in complex, context-rich tasks. As these systems become more embedded in daily workflows, personalization has emerged as a critical factor for improving usability, effectiveness, and user satisfaction. Central to this personalization is preference optimization: the system's ability to detect, interpret, and align with individual user preferences. While prior work in intelligent assistants and optimization algorithms is extensive, their intersection within AI copilots remains underexplored. This survey addresses that gap by examining how user preferences are operationalized in AI copilots. We investigate how preference signals are sourced, modeled across different interaction stages, and refined through feedback loops. Building on a comprehensive literature review, we define the concept of an AI copilot and introduce a taxonomy of preference optimization techniques across pre-, mid-, and post-interaction phases. Each technique is evaluated in terms of advantages, limitations, and design implications. By consolidating fragmented efforts across AI personalization, human-AI interaction, and language model adaptation, this work offers both a unified conceptual foundation and a practical design perspective for building user-aligned, persona-aware AI copilots that support end-to-end adaptability and deployment.
May 22, 2025

Serious Games: Human-AI Interaction, Evolution, and Coevolution

The serious games between humans and AI have only just begun. Evolutionary Game Theory (EGT) models the competitive and cooperative strategies of biological entities. EGT could help predict the potential evolutionary equilibrium of humans and AI. The objective of this work was to examine EGT models relevant to human-AI interaction, evolution, and co-evolution. Of thirteen EGT models considered, three were examined: the Hawk-Dove Game, Iterated Prisoner's Dilemma, and the War of Attrition. This selection was based on the widespread acceptance and clear relevance of these models to potential human-AI evolutionary dynamics and co-evolutionary trajectories. The Hawk-Dove Game predicts balanced mixed-strategy equilibria based on the costs of conflict. Iterated Prisoner's Dilemma suggests that repeated interaction may lead to cognitive co-evolution. The War of Attrition suggests that competition for resources may result in strategic co-evolution, asymmetric equilibria, and conventions on sharing resources. Each model was examined from the perspective of human and AI decision-making, from psychological and biological perspectives, and from an AI viewpoint. AI is being shaped by human input and is evolving in response to it. So too, neuroplasticity allows the human brain to evolve in response to stimuli. If humans and AI converge in future, what might be the result of human neuroplasticity combined with an ever-evolving AI? There are profound ethical and cognitive implications. EGT may provide a suitable framework to understand and predict human-AI interaction, evolution, and co-evolution. However, future research should extend beyond EGT and explore additional frameworks, empirical validation methods, and interdisciplinary perspectives. In the spirit of further exploration, an illustrative computational simulation is provided.
May 13, 2025

WaLLM -- Understanding Use and Engagement with a General-Purpose LLM on WhatsApp

Large language model (LLM) chatbots are increasingly reaching users through messaging platforms (e.g. WhatsApp). However, these systems remain largely proprietary and opaque, while academic research has focused on narrow, domain-specific assistants. This leaves open questions about how people use general-purpose LLMs and how such systems should be designed. To address this gap, we developed WaLLM, a general-purpose LLM chatbot, and deployed it on WhatsApp as a design probe to study open-ended AI use in the wild. Our findings show that health and well-being accounted for the largest proportion of queries, suggesting that users turned to WaLLM for advice and information. Engagement features varied in their adoption and associated patterns of use: proactive communication supported the service's visibility and correlated with higher user activity, while communal lists facilitated content discovery. We report how these features were adapted to WhatsApp's affordances and discuss implications for designing general-purpose LLM services over messaging platforms.
Feb 17, 2025

Toward Metaphor-Fluid Conversation Design for Voice User Interfaces

Metaphors play a critical role in shaping user experiences with Voice User Interfaces (VUIs), yet existing designs often rely on static, human-centric metaphors that fail to adapt to diverse contexts and user needs. This paper introduces Metaphor-Fluid Design, a novel approach that dynamically adjusts metaphorical representations based on conversational use-contexts. We compare this approach to a Default VUI, which characterizes the present implementation of commercial VUIs commonly designed around the persona of an assistant, offering a uniform interaction style across contexts. In Study 1 (N=130), metaphors were mapped to four key use-contexts-commands, information seeking, sociality, and error recovery-along the dimensions of formality and hierarchy, revealing distinct preferences for task-specific metaphorical designs. Study 2 (N=91) evaluates a Metaphor-Fluid VUI against a Default VUI, showing that the Metaphor-Fluid VUI enhances perceived intention to adopt, enjoyment, and likability by aligning better with user expectations for different contexts. However, individual differences in metaphor preferences highlight the need for personalization. These findings challenge the one-size-fits-all paradigm of VUI design and demonstrate the potential of Metaphor-Fluid Design to create more adaptive and engaging human-AI interactions.