Human-AI Decision Making
Momentum
16 papers in the last four weeks, up 300% on the four weeks before. 0.2% of all new papers.
Latest papers 104
The search for a common view of justice and fairness has challenged human collective activity, as our diverging judgments are unavoidably shaped by the self-interests of social position, personal benefit, cultural inheritance, and historical circumstance. John Rawls famously attempted to overcome this limitation through popularizing a philosophical tradition known by the phrase "the original position" - a thought experiment by which people select principles of justice without knowing the identities or advantages they will possess. Critics, however, have long questioned whether people can meaningfully suspend their social identities and suppress morally relevant forms of lived experience. Artificial intelligence engaged to calculate algorithmic and agentic fairness introduces a novel possibility. LLMs have no singular class, race, gender, nationality, or biography, yet their parameters encode linguistic representations of a vast range of human identities and moral traditions. Perhaps the ethical judgments of LLMs could approximate an integrative original position - a "view from everywhere" generated not by excluding social identities but by computationally incorporating their diversity.It is unlikely that humankind will "hand over the keys" to computational systems by simply delegating complete agentic control of distributive and procedural collective processes. But AI may play a role, perhaps a positive one, interacting with individual and collective human judgment as we often confront increasingly polarized views on what is fair and just. We present data comparing human, base model, and frontier/fine-tuned model judgments about classic moral dilemmas while systematically varying identity relationships and Rawlsian constraints on identity. We conclude by speculating whether, if advanced AI systems provide humans with thoughtful advice, humans would actually be likely to accept it.
Careful Judge: Safe and Efficient Human-AI Collaborative Decision Making
In human-AI collaborative decision making, human review can prevent unsafe AI decisions, but each human judgment is costly. Treating human intervention after AI abstention as a one-off fallback misses the opportunity to improve future AI decisions for greater automation, yet AI adaptively learning from selectively queried human feedback breaks safety guardrails calibrated for old models. We approach this challenge with CARE---calibrated adaptive rectification and escalation---an end-to-end pipeline that combines AI models and human reviewers to guarantee safe, human-aligned decisions, while continuously learning from human feedback to achieve greater automation with fewer human queries. CARE is principled, general, modular, and works with any black-box AI model. Our novel adaptive calibration module guarantees risk control at every time step for any rectification module. We further show how CARE improves query efficiency when the AI model is well trained and the human-AI misalignment has a clear structure. Experiments on four safety-critical real-world datasets spanning driving, language, and robotics demonstrate that CARE achieves human-aligned decisions while reducing human queries by 25-81% relative to baselines.
DelegationBench: Measuring When AI Agents Should Ask Before Acting
AI agents that send emails, edit files, and make purchases must decide when to act on their own and when to check with the user first. This decision is usually evaluated by showing a model a proposed action, asking whether it should proceed, and scoring agreement with human labels. We introduce DelegationBench to test whether such scores can be trusted. It has 156 scenarios with four possible responses (act, ask for permission, ask for missing information, refuse), and most scenarios come in matched pairs that change a single feature: whether the action was requested, what is at stake, whether it can be undone, or who will see it. Across ten models from five families, agreement scores mislead in three ways. A simple keyword rule, which we wrote after seeing the benchmark, agrees with our annotators more often than eight of the models, yet its decision changes in only 9 of 48 matched pairs. Equivalent ways of asking the same question change how often a model acts by up to 52.5 percentage points. And every model stops to ask the user less often when it must carry out the task with tools than when it judges a proposed action. When rules are stated explicitly, the same models follow them almost perfectly, so the gaps are not explained by a general inability to follow rules. We release the benchmark and evaluation tools and recommend reporting these properties separately rather than as one score.
Judgement in the Age of Jev: From Evaluation Scarcity to Evaluation Abundance
Generative artificial intelligence has reduced the cost of producing plausible symbolic artefacts, leading recent organisation scholarship to identify evaluation and discernment as constraints under conditions of production abundance. This perspective examines a further possibility: that machine evaluation itself becomes inexpensive enough to be deployed routinely and at scale. The investigation is prompted by Jev, TypeSafe AI's specialised model for typed probabilistic decisions. TypeSafe explicitly invokes William Stanley Jevons to argue that lower-cost machine intelligence can unlock previously uneconomic uses. Treating this as a technological provocation rather than an established empirical result, the article formulates a conditional Jevons hypothesis for machine evaluation: sufficiently large reductions in the total marginal cost of usable machine evaluation may increase its organisational consumption where latent demand is substantial and complementary costs do not dominate. The article integrates rebound economics with research on cheap prediction, production abundance, machine evaluation, decision allocation, authority, reliance and Executive Judgement to examine this possible scarcity transition. It distinguishes prediction, machine evaluation, organisational judgement and authorisation as functional activities whose costs need not fall together. Evaluations can share evidence, criteria and errors; scale mis-specified rubrics; operate on representations from which consequential qualifications have disappeared; and change practical decision rights through thresholds and exception routing. The resulting research problem is when cheap machine evaluation substitutes for human evaluative work, when it redistributes or creates demands for judgement, and how it affects the grounds available at consequential organisational commitment.
Should I stay or should I show? Learning to selectively disclose information
In many high-stakes settings, human decision-makers can acquire support information before making a decision. However, acquiring information is costly, and disclosure may fail to improve human decisions or may even impair them. We tackle this problem by studying selective disclosure, i.e., the problem of learning when to reveal support information to a human decision-maker under a budget constraint. We first show that the optimal policy is a threshold rule on the Value of Information (VoI), i.e., the expected reduction in human decision risk induced by disclosure. Since VoI is unknown in practice, we estimate the regime-specific human risks and bound the possible degradation of the resulting plug-in policy relative to lack of disclosure, as well as its regret relative to the optimal policy. Experiments on benchmark datasets show that selective disclosure outperforms both no disclosure and full disclosure, regardless of whether the support information is beneficial or harmful. Two user studies show that human-AI team performance can improve when disclosure is led by our learned policy and not human-selected, although this advantage varies across tasks. A counterfactual benchmark, which replaces participants' predictions with a machine-learning prediction when disclosure occurs, suggests that these differences might depend on lower adherence to advice when the information is automatically provided rather than self-requested.
Referential Uncertainty in Human--AI Collaboration
Effective human-AI collaboration requires partners to establish references through interaction, which becomes fragile when descriptions are ambiguous, similar referents compete, or partners see different things. We study referential uncertainty - uncertainty over which candidate object a description refers to - in a collaborative puzzle task where a human Helper instructs an AI Worker to place pieces. The Worker must identify and communicate its uncertainty, and the Helper must recognize and act on it. We show that a separately elicited belief distribution over candidate pieces is better calibrated (ECE 0.15) and better discriminates correct from incorrect placements (AUROC 0.65) than raw action-token probabilities, which are severely overconfident (0.97 mean confidence, ECE 0.44). Across three frontier vision-language models (GPT-4.1, GPT-5, GPT-5.5), this elicited uncertainty rises predictably with instruction vagueness, but not with competing referents in context, even when those increase errors. The models seldom externalize it, asking for clarification on only 3.5-16.7% of turns. In a controlled human study (N=210), participants given only the Worker's default message accept 78% of wrong placements and cannot tell right from wrong (AUC 0.50). Precise descriptions and, especially, well-targeted hedges cut wrong-move acceptance to 36% while largely preserving correct-move acceptance, compensating for missing shared awareness such as not seeing the Worker's action. But this benefit depends on targeting: a deployable hedge derived from the model's own belief entropy inherits that signal's weakness and can do more harm than good. Externalized uncertainty helps a human partner only when it is accurately targeted.
Rational Clarification by Assistive Agents via Value-of-Information Reasoning
Users of language-based assistive agents often make ambiguous requests. In response, an assistant can either directly act on its interpretation of the request --- risking misalignment with the user --- or ask a clarifying question. Which option is the most safe and helpful? A common approach is to ask questions that minimize uncertainty about the user's intent until a threshold is reached. However, this neglects the impact of uncertainty reduction on downstream performance, the costs of asking versus acting immediately, and the possibility that users may provide corrections without being asked. To navigate these trade-offs, we introduce Rational Enquiry via Value-of-Information Reasoning (REVOIR). REVOIR makes clarification decisions via inference-time reasoning about the value-of-information of a question, which captures the expected improvement in task reward due to the answer received. In two assistive tasks --- ambiguous question answering (CondAmbigQA) and preference-aligned household task planning (ADAPT) --- we show that REVOIR achieves greater success with fewer questions than approaches based on prompting, chain-of-thought, fine-tuning, or information gain, improving preference satisfaction on ADAPT by 13-15% over a fine-tuned clarification policy while requiring no training and asking five times fewer questions. Furthermore, when the assistant can receive cheap user corrections after acting, REVOIR naturally infers that asking questions is not always efficient, demonstrating the adaptivity of our approach. In contrast, we find that vanilla reasoning agents fail to adaptively clarify user requests, and request fewer clarifications as reasoning effort increases.
ThuRunel: Dynamic Decoupling for Structured Advisory Dialogue
High-stakes advisory domains such as medical aesthetics, legal consultation, and educational planning exhibit a two-phase structure. The early phase requires empathetic elicitation and emotional support, and the late phase requires authoritative specialist judgment. Neither fully automated agents nor human junior consultants adequately address this structure at scale. We formalize the core design challenge as dynamic decoupling, asking how an AI advisory agent should decide what to ask, when to stop, what to resolve autonomously, and what to forward to the specialist. We present ThuRunel, an advisory agent combining a finite-state belief management framework, a chain-of-thought teacher synthesis protocol, and learned generation adapters. Against eleven baselines, ThuRunel achieves consistent improvements in elicitation completeness and specialist brief quality. ThuRunel is publicly deployed as a bilingual web application in which the same decoupling decisions operate from the client's side, grounded in a curated knowledge base that cites its sources in every answer.
An auditable conditional-strategy framework for open-ended decision-making in complex lung cancer
Complex lung cancer decisions can involve several defensible pathways whose eligibility, sequencing and safety depend on unresolved information. Effective support must make explicit how patient conditions govern pathway eligibility, deferral and redirection. MedGPT Clinical Explorer (MCE) organizes alternatives, decision-changing unknowns, safety constraints and fallback into a conditional strategy for clinician review. To evaluate this representation in physician-authored strategies, multidisciplinary experts established case-specific references for 40 cases within a purposive 100-case corpus, and 250 physicians from 98 institutions produced 2,250 strategies under unaided, retrieval-reference and MCE-assisted conditions. MCE-assisted strategies expressed more applicable clinical requirements, measured by the Admissible Pathway Attainment Score (APAS; 0-100), than unaided strategies (adjusted difference, 12.87; 95% CI, 11.18-14.55) and retrieval-reference strategies (5.22; 3.52-6.93). With the same knowledge base available in the retrieval-reference and MCE-assisted conditions, the additional content centered on candidate pathways, decision-critical information and safety constraints. Physicians' whole-strategy acceptability judgments correlated with APAS (Spearman's rho = 0.671), while a complementary relationship audit assessed whether candidates, conditions and subsequent actions were coherently connected. Together, these findings identify two complementary dimensions of open-ended decision support: coverage of clinically relevant content and coherent links among pathways, conditions and subsequent actions. MCE provides a shared decision object that makes consequential omissions and pathway contingencies visible before action; prospective studies should evaluate its effects on clinical workflow and patient outcomes.
Learning to Defer with Guidance on Real World Medical Data
Medical image interpretation is high-volume and time-consuming, and while AI interpretation can reduce workload, fully autonomous deployment carries potential safety concerns and low specificity may in practice lead to increased clinician workload. Learning to Defer (L2D) addresses this by selectively routing cases between autonomous prediction and human experts by learning from input features and AI model and human performance. While theoretical guarantees have been proven for L2D, its performance has not been validated on real-world medical datasets with human reader annotations. We evaluate the predictor-rejector formulation of two-stage L2D, where the AI predictor model is fixed and separate from the trainable routing or rejector model, on Collab-CXR, a multilabel chest X-ray dataset with multiple human annotations per case. This is the first work to look at L2D in the context of real-world medical imaging data with human annotations. We further introduce a new setup, L2D with Guidance, where the decision space is extended to three choices: predict autonomously, defer to a human expert, or defer to a human expert and provide AI guidance. We compare multiple rejector architectures and loss functions, and different input feature availabilities. This is reproduced on two larger datasets, VinDr-CXR and CheXpert. Our results show that two-stage L2D with Guidance outperforms classic two-stage learning to defer, as well as human-alone, AI-alone and AI-guided human baselines. Notably, this performance is achieved with simpler loss functions compared to formally defined L2D surrogate loss functions in current literature.
Toward Responsible AI-Augmented Cyber Defense: Pattern Recognition, Defense-in-Depth, and the Case for Human-AI Collaboration
Cybersecurity literature has extensively documented the operational benefits of artificial intelligence (AI) for threat detection, incident response, and prevention, while raising qualitative concerns about over-automation, algorithmic bias, and analyst-skill erosion. What remains largely absent is a formal, falsifiable model connecting three constructs that recur across this literature: Defense-in-Depth Theory, the Artificial Intelligence Theory of Pattern Recognition, and human-AI collaboration in security operations. This paper develops such a model. We formalize layered defense as a Bernoulli detection cascade in which AI augmentation enters multiplicatively across layers; we formalize each layer's pattern-recognition behavior as a Neyman-Pearson/Bayesian detector with a derived closed-form optimal threshold; and we formalize human-AI triage as a capacity-constrained cascade with an explicit, quantifiable trade-off between detection probability and false-alarm ("alert fatigue") rate. A Monte Carlo/analytical simulation evaluated at illustrative but realistic operating points shows that (i) AI augmentation compounds across defense layers, delivering its largest marginal gains exactly where traditional layering saturates, and (ii) full human review of AI-flagged alerts is not optimal: increasing analyst capacity toward 100% coverage cuts false alarms by roughly 20-fold but simultaneously lowers system-level detection probability, because imperfect analyst accuracy is then applied to every alert rather than a filtered subset. These results give the widely repeated qualitative recommendation of "balanced human-AI collaboration" a precise, testable form and suggest an interior-optimum capacity ratio as a concrete design target for security operations centers (SOCs), including those securing IT/OT-converged critical infrastructure.
Deflecting the Value Compass: Interacting with Large Language Models Temporarily Shifts Human Value Priorities Toward Personal Focus
Large language models increasingly support decisions where values are in tension, yet little is known about whether interacting with them changes which values users prioritize. In a preregistered study, 200 U.S. adults interacted with ChatGPT, Claude, or Gemini as a thinking partner or read fixed AI-generated considerations. The prompt asked LLMs to support reasoning without recommending a decision and named no values. Participants advised people facing real dilemmas and completed parallel PVQ-RR forms before, immediately after, and one task later. Each LLM condition temporarily shifted value priorities toward personal focus relative to the control (d=0.37-0.51), primarily through increased Self-Enhancement. Participants' advice retained words and meaning from their exchanges. Thus, a brief LLM interaction that neither targets values nor seeks to persuade can reorient values active during judgment without detectable convergence in value directions or advice.
Trustworthy FinAInce: Unpacking How AI-Mediated Financial Advice is Judged
As generative AI is increasingly used as a source of personal financial guidance, understanding how people appraise such advice is important for supporting appropriate reliance. We conducted a randomized vignette experiment with 285 U.S. adults across eight financial decisions, independently varying three advice styles---AI, expert, and online community---and displayed source labels while holding the underlying recommendation consistent. Advice style most strongly shaped message and safety appraisals, Expert labels selectively increased perceived source knowledge, and decision context primarily shaped risk and safety appraisals. These appraisals were associated with downstream judgments, with models explaining 69.2% of overall quality, 75.9% of trust, and 82.9% of intended reliance. Expert-style advice also remained most preferred when shown without source labels. Our findings have implications for understanding financial advice evaluation, distinguishing the roles of advice style and source labels, and designing financial AI that supports grounded evaluation rather than simply maximizing trust.
Designing Against Deskilling: Metacognitive Feedback Reduces Cognitive Offloading to LLM Assistants
Cognitive offloading to AI can reduce opportunities to practice skills, creating risks of deskilling. However, it remains unclear how to prevent deskilling without restricting access to AI. Here, we design two interventions to reduce offloading decisions: (1) metacognitive feedback that makes the implications of offloading for users explicit, and (2) an effort-based reward that incentivizes less extensive LLM assistance. We test both in a preregistered online experiment () with a 22 design and a no-AI control. The task was to practice fraction arithmetic with an LLM-based assistant that provided solutions only on explicit request, followed by an unaided test. Metacognitive feedback reduced answer offloading (OR ) and improved test performance (OR ). We found no evidence that the reward affected either outcome. Our results identify metacognitive feedback as a promising design choice to reduce cognitive offloading.
What Counts as Strategic Reasoning? A Systematic Mapping of Chess Research on Humans, Engines, and Language Models
Chess has long served as a model domain for studying search, expertise, decision-making, and artificial intelligence. The emergence of large language models (LLMs) has renewed the relevance of chess as a controlled environment for investigating strategic reasoning and comparing human and artificial decision-making. We present a systematic mapping study of recent research spanning human players, classical chess engines, neural and reinforcement-learning systems, LLMs, and hybrid approaches. The final map comprises 84 core study families, classified according to agent type, strategic-reasoning stages, and evaluation dimensions. The map reveals a literature strongly concentrated on situation assessment, evaluation, and action selection, while explicit planning, explanation, metacognition, and human--AI collaboration remain less explored. LLM research places particular emphasis on state representation and generalization, whereas grounded explanation appears more frequently in hybrid approaches combining language models with engines, expert knowledge, or other external structures. Two distinctions emerge that the map aggregates rather than resolves: hybrid systems differ in where and when heterogeneous capabilities combine, and evaluations that show improved human performance do not thereby establish human--AI synergy. We propose both as extensions of the mapping framework. We argue that chess provides a useful bridge between cognitive and computational perspectives on strategic reasoning, and identify explicit planning, grounded and faithful explanation, metacognitive calibration, and human--AI complementarity as directions for future research.
LLMs as Oracles: Reliance on LLMs for Subjective Personal Questions
We characterize how people are turning to LLMs as oracles: all-knowing authorities on subjective personal questions. Motivated by risks to users' autonomy and well-being, we develop a typology and LLM-based methods to measure this form of AI reliance at scale and understand how people are offloading judgment and decision-making to AI. Applying our typology to public usage data (68K prompts from WildChat and ThoughtTrace), we find that LLM-as-oracle use has increased over time (2023-2026) and is more prevalent among younger users. We further build a privacy-preserving data donation tool to analyze individuals' longitudinal usage data (140K prompts from 52 participants), identifying similar trends. People are often unaware of their own LLM-as-oracle use, and express dissatisfaction with this behavior after seeing our tool's analysis. Finally, we identify two drivers of LLM-as-oracle use: people's perceptions of AI and the behavior of AI models themselves, which motivate possible interventions to support users' self-deliberation.
Understanding Operator Attitudes Toward AI-Supported Decision Making in Maritime Operations
Maritime Autonomous Surface Ships (MASS) and AI- supported decision assistants are expected to transform maritime operations, but their safe integration depends on how maritime professionals perceive and trust such systems. This paper presents a survey study on maritime stakeholders' attitudes toward an AI-supported assistant in collision-avoidance scenarios. Participants evaluated technology anxiety, trust in automation, and explanation quality using established and adapted questionnaires, complemented by sentiment and thematic analysis of open-ended responses Results indicate a generally positive disposition toward maritime technology, no clear age-related differences in openness, stable trust across scenarios, and more scenario-sensitive, multidimensional explanation ratings. Open responses showed that participants valued support for decision-making, situation awareness, and confidence-building, while raising concerns about AI reliability, over- reliance and loss of expertise. The findings suggest that maritime AI systems should not focus solely on increasing automation or trust, but on supporting calibrated reliance through transparent, reliable, and operationally meaningful design with domain experts in the loop.
Emergency Department Revisit Quality Review Screening: Exploring Human Decision-Making and Artificial Intelligence Support
Background: Emergency Department (ED) return visits are commonly reviewed for quality assurance, but are often limited (e.g., to revisits within 48-72 hours) to increase actionable finding yield while minimizing chart review burden. Those limitations may lead to missed quality improvement opportunities. Methods: We conducted an exploratory, retrospective study of randomly selected ED visits to a multihospital health system having an ED revisit within 1-14 days to the same health system. Given only each visit's primary diagnosis, raters (2-3 clinicians and GPT-4 large language model [LLM]) assessed characteristics of the diagnosis pairs, including the "target": whether a pair warranted further assessment. Informed by rater response analyses, an algorithm leveraging an LLM-populated knowledge graph ("KGA") was created to automatically screen for potentially concerning pairs, then preliminarily assessed. Results: 99 diagnosis pairs were included. GPT-4 responses poorly correlated to clinician raters, rating nearly all (94%) pairs as warranting follow-up (4.4-13.3 times more than clinicians). However, prompt engineering was minimal. Among clinician raters, revisit medical gravity was consistently significantly associated with the target, while a differential diagnosis/complication composite was significantly associated on unadjusted, but not adjusted (though less powered) analysis. The KGA achieved 83-100% positive predictive value for at least one clinician rater determining further assessment was warranted based on the diagnosis pair. Conclusion: These results can inform next steps for improving screening with LLMs like ChatGPT. Further research is warranted to validate this preliminary work's finding that the KGA may enable enhancing the scope and yield of screening without substantially increasing reviewer workload.
One AI Signal, Many Human Judgments: A Bayesian Cascade Analysis of AI-based Credibility Indicators in Online Information Spread
Social media platforms increasingly use AI-based credibility indicators to help users judge misinformation. Unlike individual human-AI decision-making, these indicators are embedded in information spread: users see both an AI prediction and earlier judgments shaped by the same AI, and their own judgments may then enter the public history. Yet how to analytically characterize this process remains under-explored. We therefore introduce a social-learning lens for this setting by extending the classical Bayesian cascade model with the AI indicator as a shared public signal. The resulting Gateway condition compares the evidence from the AI prediction with users' private impressions. Through this view, we show that AI changes what public history means. Crowd agreement may reflect accumulated independent human evidence, or repeated dependence on the same AI prediction. This creates a preservation-correction trade-off: stronger reliance on AI can preserve correct predictions, but can also lock in incorrect ones by blocking corrective private impressions. We calibrate the model using human-subject data on news veracity judgments. Although the AI outperforms human users, the average user weights it below her own impression but above several peer judgments, while individual users vary from discounting the AI to relying on it enough to cascade. Simulations show that over-reliance on a weak AI is especially harmful, and that diversifying AI signals across users can better keep the crowd informative. We conclude with implications for understanding human-AI interaction in information spread and designing misinformation interventions.
Are Concept Bottleneck Models Effective as Decision-Support Systems?
Concept Bottleneck Models (CBMs) are interpretable-by-design neural networks that detect human-understandable concepts from the input and use them to generate predictions. By allowing users to inspect the concepts underlying a prediction and explore how predictions change under alternative concept configurations, CBMs have emerged as one of the most prominent approaches to supporting human-AI collaboration. However, user studies investigating their actual effectiveness as decision-support systems remain limited. We present two large-scale user studies (N participants = 705, N observations = 6,959) evaluating how concept-based explanations and user interventions on the model's concepts affect the performance of the human-AI team in two distinct binary classification tasks. Our results show that CBMs, and particularly their interactive component, can improve human-AI team accuracy relative to both unaided human performance and performance with non-interpretable AI support. However, these benefits emerge only under certain conditions: classification tasks perceived as difficult, easily identifiable concepts, and active interaction with the model. We also discuss how inaccurate concept detection may undermine users' trust in the model. Overall, this work provides practical guidance for the deployment of CBMs as effective decision-support tools.
BoardroomAI: Dependency-Aware Human-Steerable Multi-Agent Deliberation through Evolving Decision Graphs
Organizational decisions are co-created while evidence, constraints, and human priorities continue to evolve. In conventional transcript-based multi-agent systems, humans typically provide an initial problem, agents deliberate internally, and the system returns a final response. BoardroomAI instead treats the human as a persistent participant who can intervene by challenging assumptions, modifying constraints, changing priorities, introducing evidence, or redirecting the decision process. We operationalize this human--agent coexistence through four components: (i) a typed decision graph representing evidence, assumptions, constraints, claims, objections, alternatives, risks, decisions, semantic dependencies, and specialist responsibility; (ii) an intervention compiler that converts confirmed human actions into explicit graph updates; (iii) dependency-aware propagation that identifies affected subgraphs, preserves unaffected artifacts, and selectively reactivates relevant specialists; and (iv) an evaluation framework measuring intervention impact, repair coverage, preservation, recomputation, and decision validity. Across 600 generated decision-DAG interventions, propagation matched exhaustive impact computation while inspecting only 14.59% of nodes. In a 12-case exploratory pilot, selective repair recomputed 62.11% of canonical nodes, preserved all gold-unaffected nodes, and produced valid updated decisions in six cases while abstaining in the remaining six. These abstentions show that correct intervention routing may still provide insufficient context for synthesis, motivating a \emph{decision-sufficient context closure} for human-steered multi-agent deliberation. All results are synthetic and prototype-level.
How People Evaluate AI-, Expert-, and Peer-Style Financial Advice
As generative AI increasingly becomes a common source of daily decision-making, including financial choices, it is critical to understand how people evaluate AI-generated financial advice. We conducted a preregistered vignette experiment (N = 285) in which substantive financial content---including facts, numerical values, recommendation direction, and core reasoning---was held constant while communication style varied across AI Financial Assistant (AI), Certified Financial Planner (Expert), and Online Community Forum (OC) advice. Displayed source attribution was independently manipulated through correctly labeled, unlabeled, and mislabeled conditions, allowing us to separate attribution effects from source-specific communication cues. Expert advice was rated more favorably than AI advice on 9 of 10 outcomes (|d|=0.20--0.47), and this advantage remained visible without source labels, where Expert advice outperformed AI advice on 8 of 10 outcomes (up to d=0.60). Correct labels added limited differentiation, whereas mislabeling increased ratings of AI advice for situational fit and overall quality (d=0.42 for each) and attenuated the Expert advantage in situational fit (d=-0.36). Descriptive analyses further showed that AI advice was most responsive to displayed attribution and, conversely, that advice-style differences were most visible under an AI label. These findings show that financial-advice evaluations are shaped jointly by displayed attribution and message-level communication cues. We position disclosure not as a neutral transparency mechanism, but as an interpretive frame whose accuracy and interaction with message cues can shape trust and reliance.
Shaping Human-AI Interactions to Provide Improvement Pathways and Balance Competing Objectives
When an AI system is deployed, the individuals who use and or are evaluated by it form beliefs about how the system operates and use those beliefs to strategically present their preferences, behaviors, or attributes. The system then responds with feedback or a decision outcome, thereby creating a human-AI interaction loop. This thesis studies how to design and shape such interactions to achieve three goals: (1) help individuals develop accurate beliefs about the AI systems so they can improve and or secure favorable outcomes at minimal cost, (2) encourage improvement and or discourage gaming behaviors, and (3) ensure that the AI system continues to achieve its intended objectives, such as maximizing accuracy. To address these goals, the thesis is organized into three complementary parts that examine and study human-AI interactions from the perspectives of both evaluated individuals and AI systems. Together, the work presented in this thesis advances human-centered machine learning by providing principles and methods for designing AI systems that align with human needs, values, and capabilities. Methodologically, this thesis integrates theoretical analysis, data-driven modeling, human-subject experiments, and empirical evaluations on real-world and semi-synthetic datasets.
The Judgment-Consequence Gap: LLM Moral Reasoning in Healthcare Decisions
As large language models (LLMs) enter high-stakes domains such as healthcare, understanding their moral reasoning becomes essential. Decisions about scarce medical resources often hinge on judgments of responsibility, particularly when patients' own actions contribute to illness. We investigate how LLMs reason about responsibility and its consequences, tracing their judgments across successive levels, from the behavior, to the resulting illness, to the denial of care. We evaluate a wide range of LLMs, spanning different model families and capability levels, on various clinical vignettes adapted from prior studies. Our results identify a judgment-consequence gap: LLMs largely agree with humans that patients bear responsibility for health-harming behaviors, yet overwhelmingly refuse to let that judgment influence how they allocate scarce resources. Specifically, LLMs default to random allocation, whereas humans consistently favor the less-culpable patient. Compared to humans, LLMs also place greater emphasis on access to information, reducing responsibility judgments when health-risk knowledge is unavailable. These findings reveal that LLMs apply a systematically different moral framework than humans when responsibility and resource scarcity intersect, surprisingly often amplifying normative disagreement with humans as reasoning capability increases.
Responsibility in Multi-Agent Sequential Decision-Making: Comparing Human Judgments to Formal Models of Causal Attribution
With the growing adoption of artificial intelligence in high-stakes decision-making, identifying the causes of outcomes--particularly failures--and determining who is responsible has become a critical concern. In this work, we examine how well formal definitions of \textit{responsibility attribution}, grounded in the framework of \textit{actual causality}, align with human judgments of responsibility. To this end, we conduct a large-scale survey to elicit human judgments of responsibility in multi-agent sequential decision-making scenarios, using a modified version of the card game Goofspiel. We evaluate multiple responsibility attribution methods, assess their alignment with human judgments about responsibility, and identify factors that significantly shape responsibility judgments. While no single responsibility attribution method consistently aligns with human responses, our findings highlight key factors that influence human responsibility judgments, including agent-specific biases and amount of information available to agents during decision-making.
PredAct-Bench: Benchmarking Tool-Augmented Dialogue under Controlled Tool Noise
Large Language Models (LLMs) are increasingly deployed in task-oriented dialogue systems that support multi-step decision-making in high-stakes domains such as education, healthcare, and finance. However, existing benchmarks typically assume perfectly accurate tool outputs, overlooking the reality that deployed systems must operate with noisy tools and human decision-makers whose trust in the agent is itself uncertain. Such conditions are common in practice, for example, a clinician using a diagnostic prediction tool or an advisor relying on a model that forecasts student outcomes from historical records. We introduce PREDACTBENCH, a benchmark for evaluating dialogue agents paired with statistically imperfect tools, using education as a measurable testbed where ground truth outcomes and clear intervention decisions are available. First, we build a benchmark for AI-assisted human decision-making, where the AI uses noisy predictors to help guide a user. Second, we introduce episode-level Relative AI-Reliance (RAIR) and Relative self-reliance (RSR) metrics, extending prior trust calibration framework to multi-turn dialogue. Third, we evaluate 13 state-of-the-art closed and open source LLMs on two educational datasets, OULAD (real assessment trajectories from the UK Open University) and PREDACT-CS (60 courses with real final grade outcomes and synthetically generated weekly score trajectories), alongside a human study with instructors and teaching assistants. We find that when tools are noisy, SOTA models are supposed to provide visibility to teachers so that they do not over-rely on wrong suggestions or hallucinations, but current models fail to do that. We offer PREDACTBENCH to help build better LLMs as AI decision support systems to help teachers.
The Scaling Paradox in Human-AI Collaboration
The discovery of scaling laws has highlighted the extraordinary potential of AI systems with a striking empirical pattern: as AI systems scale, their capabilities tend to improve predictably. Yet, in real-world applications, AI rarely operates in isolation; instead, it often works alongside humans, raising the question of whether these gains persist in human-AI collaboration. In this work, we develop an analytical model to examine when the empirical scaling benefits of AI translate into improved human-AI joint system performance. We demonstrate that the performance of a human-AI system can scale positively as the AI scales up-provided that humans have an accurate perception of the AI's capabilities. Human misperception, however, can fundamentally alter this relationship: i) when humans over-perceive the AI's capabilities, a scaling paradox may arise, in which greater AI scale reduces overall system performance and amplifies firm-level profit losses, and (ii) when humans under-perceive the AI's capabilities, performance still improves with scale but at a substantially slower rate. We further show that firms can actively manage these distortions through operational policies such as cost internalization and perception alignment, whose effectiveness depends on the economics of AI deployment and the direction of human misperception. These findings suggest that organizations may benefit more from managing the human-AI interface than from simply investing in larger, more expensive AI systems. More broadly, our results suggest that AI scaling should be viewed not only as a technological challenge, but also as a behavioral and operational one, and caution against the view that larger AI systems will automatically lead to better operational outcomes. Whether AI scaling creates value ultimately depends on how increased AI capabilities shape human beliefs and collaborative efforts.
The Social Cost of an AI Teammate: How an Artificial Teammate Reshapes Human-Human Communication in Small-Team Decision-Making
Conversational AI is increasingly positioned as a teammate rather than a tool, yet we know little about how its presence reshapes communication among the humans on the team. We examined sociocognitive communication dynamics in team decision-making using Group Communication Analysis (GCA), team surveys, and lexical analyses of team discourse. Teams completed a high-stakes moral-dilemma decision task in a randomized controlled study: 16 teams of two students plus an AI teammate, and 17 all-human teams of three. Across six GCA dimensions and survey outcomes, we find that the AI teammate was the single most talkative and self-cohesive member of every treatment team, yet its contributions carried the least new information and the lowest density. The presence of AI also reshaped communication amongst humans. In AI-human teams, human teammates showed lower responsivity and social impact toward one another and reported lower levels of belonging and status. Greater AI dominance in the conversation was associated with students feeling less valued as team members. Additionally, this social cost is immediate and present at baseline; it does not emerge over the course of the conversation. Drawing on these results, we discuss a research agenda extending to voice-based and longitudinal settings.
Position: We Need Practical AI Alignment Methods to Mirror Human Reasoning
AI systems are increasingly employed as decision aids, decision delegates, or autonomous decision-makers. This position paper argues that in many settings, particularly high-stakes decision-making, we need accurate cognitively-aligned AI systems that reason similarly to their users, and faithfully communicate their reasoning. We review evidence that cognitive alignment improves understandability and trustworthiness, and provide new survey data showing that many users find cognitive alignment "essential" when an AI's rationale for a judgment or action is important to them. We outline the gaps between existing alignment methods and what is needed to achieve cognitive alignment, and present a research agenda to address these gaps. We argue that cognitive misalignment represents a likely impediment to AI adoption in many envisioned applications, and that addressing it is important for creating AI systems on which users are both willing and justified to rely.
Does Multi-Agent Debate Improve AI Feedback on Research Papers?
Probably not, at least for meta-analyses in economics. In a pre-registered, identity-masked, within-paper experiment, the authors of 44 meta-analyses ranked three AI reports on their own paper by usefulness for improving it: a single pass by a frontier model against two multi-agent debate tools we built and expected to win. All reports were held to a common length and template. The authors preferred the single pass, by 0.66 rank points over mad-research (95% CI 0.32 to 1.00) and 0.57 over paper-workshop (0.16 to 0.95), though paper-workshop spent roughly thirty times the tokens. Authors who recalled their journal referee report usually placed it first and never last; in a separate exercise, three AI judges almost always placed the real journal referee report last. Among the three AI reports, Gemini (the judge whose model family wrote none of the reports) would have ranked paper-workshop first in the authors' place, reversing the single-pass preference. The reversal warns against substituting an AI judge for the author. We measure perceived usefulness for finished papers; whether AI should referee papers is a separate question.