Conversational AI

Although a growing body of research has begun to describe user--LLM interactions, the picture it paints is largely static; little is known about how individual users change their behavior over time. To address this gap, we analyze the conversational trajectories of ~12,000 randomly sampled Microsoft Bing Copilot users and compare these with data from WildChat-4.8M. While the Copilot data contains significant population-level trends, we find that trends in individual user trajectories are much weaker; user habits prove to be overwhelmingly sticky. We also find stark differences between users of different activity levels: more active users have more successful conversations and use the LLM for more complex and professionally oriented tasks. Some user trends also appear in WildChat-4.8M, but we find evidence that this dataset is significantly skewed towards highly proficient "power" users. Ultimately, our results suggest that existing user behavior is difficult to change and demonstrate the extent of user heterogeneity. Our comparison between datasets highlights that WildChat does not represent typical user--AI interactions, an important caveat for downstream uses of the data.

Conformal prediction (CP) and its extension, conformal risk control (CRC), are established frameworks for quantifying uncertainty in supervised machine learning through formal guarantees. However, recent breakthroughs in artificial intelligence (AI) have been driven by unsupervised generative models, such as large language models (LLMs) and image generators, which are not directly compatible with CP or CRC. In this work we introduce conformal generation (Conf-Gen), a general framework adapting CRC to generative tasks while relaxing its theoretical assumptions. Conf-Gen unifies and generalizes previous attempts to apply CP to LLMs, and extends conformal methodology to entirely new domains. We demonstrate the flexibility of Conf-Gen through some novel applications, including obtaining conformal guarantees on: image generators producing non-memorized images, conversational AI systems having asked enough clarifying questions, and the output of AI agents being correct.

Emotional Support Dialogue Systems (ESDSes) are increasingly evaluated and trained with LLM-simulated seekers. However, such simulated seekers often behave as cooperative, average-case users who disclose clearly, respond constructively, and accept support within a few turns. This can lead to overly optimistic evaluation and obscure whether ESDSes can handle difficult help-seeking interactions. In this work, we study ESDS evaluation under worst-case interactions, where seekers are hard to help due to low engagement, resistance, limited self-disclosure, emotional volatility, or rigid negative interpretations. We first conduct an expert simulation study with eight experienced counselling professionals, who simulate difficult seekers, interact with existing Chinese ESDSes, provide scale ratings, and participate in semi-structured interviews. Based on this study, we derive worst-case seeker behaviours and identify key limitations of current systems. We then propose a worst-case evaluation framework consisting of an LLM-based worst-case seeker simulator and four worst-case-oriented metrics: Deep Emotional Understanding, Guided Exploration, Balanced Emotional Support, and Authentic and Grounded Support. Evaluating 17 systems, we find that nearly all models suffer substantial performance drops under worst-case interactions. Large general-purpose LLMs are generally more robust than specialised ESDSes, but even the strongest models struggle to sustain engagement and improve seekers' emotional states. Finally, we show that worst-case simulation can also generate useful training data, improving the robustness of smaller models.

Programming social robots is challenging for novice robot programmers due to required expertise in planning, interaction design, and programming. While large language models (LLMs) hold significant promise through code generation from natural-language descriptions, they can obscure critical elements of programming and supplant designer intent, eventually resulting in over-reliance instead of developing programming skills. In this paper, we explore how LLM-based social-robot-programming tools can support novice robot programmers through a Research through Design (RtD) process. We designed and prototyped Robo-Blocks, a block-based programming environment that leverages LLMs to offer novice robot programmers generative scaffolding through structured narratives that connect high-level ideas to executable robot behaviors. Through deployment with novices, we discovered emerging user personas and usage patterns for generative scaffolding and showed how this scaffolding shapes end-user design and programming strategies. We present design insights for the effective use of generative scaffolding and its integration into the practice of social-robot programming.

Suicide is a critical global public health challenge, causing approximately 720,000 deaths each year and calling for timely, effective prevention strategies. Existing computational studies primarily focus on post-based social media platforms such as Twitter and Weibo, leaving instant messaging environments such as Telegram underexplored. Yet group chats pose distinct challenges: messages are short, fragmented, multi-party, and often rely on implicit or culturally specific expressions, making isolated post-level analysis insufficient. We introduce SuiChat-CN, a Chinese group-chat benchmark for contextual suicide risk assessment. We collect public Telegram group-chat data, construct coherent conversational segments through signal-word extraction and bidirectional context expansion, and annotate user risk levels with an expert-validated, LLM-assisted paradigm. SuiChat-CN contains 13,312 contextual segments from 1,406 users, covering 258,228 raw chat messages. Extensive experiments with PLMs and more than 40 LLMs demonstrate that contextual information is essential for reliable risk assessment, while fine-tuning and partial-context evaluation further reveal the challenges of early detection in multi-party conversations. Due to ethical and sensitivity concerns, the dataset is not publicly released but will be shared with accredited mental health and suicide-prevention research institutions upon reasonable request.

Existing emotional support conversation (ESC) systems mainly rely on end-to-end response generation or coarse strategy supervision, offering limited interpretability and little support for systematic skill improvement. We propose ESC-Skills, a skill-centric framework that discovers and self-evolves executable emotional support skills. We first model localized support interactions as Intervention Units (IUs), which capture state--action--outcome dynamics between seeker states, support interventions, and post-response emotional changes. Based on IUs extracted from both successful and failed ESC dialogues, we construct the ESC-Skills Bank, a repository of executable emotional support skills containing intervention guidance, applicability conditions, expected outcomes, and potential risks. To further improve robustness, we introduce a multi-profile self-evolutionary refinement framework in which an ESC agent interacts with diverse simulated seeker profiles under SAGE evaluation. The resulting interaction traces are analyzed to identify missing skills, unsafe interventions, and profile-specific failure patterns, which are then used to refine the Skills Bank through simulation-based verification. Experimental results demonstrate that ESC-Skills improves both response-level quality and dialogue-level emotional outcomes while providing more interpretable and controllable support behaviors. We will release the code, prompts, and ESC-Skills Bank at https://github.com/aliyun/qwen-dianjin.

With the rapid advancement of large language models, evaluating human-likeness in open-ended conversation has become increasingly important. However, human-likeness is a form of tacit knowledge that humans perceive intuitively, yet the underlying criteria resist explicit formulation. Human judgments vary widely, with strong agreement on some cases and legitimate disagreement on others. Meanwhile, the criteria behind human judgments remain implicit, leaving no clear basis for constructing cases. Further, what counts as human-likeness is not static, but evolving with model capability and human expectations. Despite progress in evaluation methods such as expert-authored benchmarks, Reward Models, and self-evolving benchmarks, none addresses all three challenges simultaneously. Therefore, we propose GrowLoop, a self-evolving conversation evaluation system that continuously adapts as models advance and scenarios shift. Starting from minimal human seed annotations, LLM agents iteratively extract and refine evaluation rubrics through Heuristic Learning. Human-AI agreement is required where annotators converge, while only plausibility is expected where they diverge. Moreover, the Rubric-Case co-evolution mechanism enables continuous evolution. When the evaluation target shifts, new human seeds expand the system's coverage accordingly. When applied to human-likeness evaluation in open-ended conversation, the AI judge guided by these rubrics not only substantially outperforms existing methods in alignment with human judgments, but also uncovers issues that annotators overlook. The resulting benchmark effectively discriminates models across capability tiers and reveals where they fall short, while generalizing to new scenarios and adapting as models advance. Our work shifts the benchmarking paradigm from manual updates or difficulty scaling to comprehensive, continuous self-evolution.

Memory-augmented language agents are increasingly deployed in affective applications such as emotional support, where understanding and responding to users' latent emotional needs is critical. However, existing research often treats memory as a tool for factual retrieval, overlooking its role in shaping users' emotional experiences. In this work, we introduce ENPMR-Bench, a benchmark for evaluating Emotional Need-aware Proactive Memory Retrieval (ENPMR), a core capability that enables agents to infer users' latent emotional needs and proactively retrieve appropriate memories to support empathetic interaction. Grounded in Maslow's hierarchy of needs, ENPMR-Bench includes over 1,800 memory-augmented dialogues and defines structured mappings between emotional needs and supportive memory types. Experimental results demonstrate that current retrieval paradigms, including both embedding-based and LLM-driven approaches, exhibit substantial deficiencies, with empathy scores significantly lagging behind golden memory conditions. While chain-of-thought prompting improves the alignment between inferred emotional needs and retrieved memories to some extent, a notable performance gap remains. Together, these findings reveal critical limitations in current agents and outline directions for advancing personalized emotional support through need-sensitive memory retrieval.

Key knowledge for steel-industry volatile organic compounds (VOCs) governance is scattered across unstructured scientific literature, making it difficult to integrate process, pollutant, and control-technology evidence and increasing the risk of hallucination when general large language models (LLMs) answer low-frequency industrial questions. Here we developed Chat-ISV, a knowledge graph (KG) enhanced multi-agent Q&A system that parses a curated steel-industry VOCs literature corpus, constructs a Neo4j KG with 27180 nodes and 81779 semantic edges, and combines prompt-constrained extraction, chunk-centered topology optimization, multi-agent routing, source-backtracking retrieval, local literature retrieval, open-domain knowledge access, and interactive subgraph visualization. Benchmark tests and 400 expert blind evaluations showed that topology optimization reduced isolated nodes from 57% to 4.08% and that Chat-ISV achieved high factual reliability, with 96.93% precision, 72.63% recall, an F1-score of 0.830, and a mean score of 1.69/2.00. By converting fragmented environmental-engineering literature into traceable, queryable, and decision-support-oriented knowledge, Chat-ISV establishes a scalable environmental-informatics paradigm for reliable LLM deployment and intelligent pollution-control decision support in specialized industrial domains.

Large language models (LLMs) achieve impressive performance when a task is fully specified in a single turn, yet the same models lose up to 39% of that performance when the identical task is revealed incrementally across multiple turns, a phenomenon documented at scale as Lost in Conversation. Crucially, this collapse is almost entirely a reliability failure; the best case, the aptitude only falls 16%, while the unreliability more than doubles (+112%). We argue that the root cause is structural, a flat conversation history assigns equal implicit weight to every prior turn, giving the model no signal to distinguish a critical constraint from incidental dialog. We present SeDT Sentence-transformer Decision-Transformer, a training-free inference-time method that resolves this by importing return-to-go conditioning from offline reinforcement learning. SeDT annotates each conversation shard with a cumulative relevance score derived from three complementary semantic, lexical, and positional signals and presents the full annotated history to the model at the final turn, without weight changes, without training data, and without discarding context. Evaluated on the Lost-in-Conversation benchmark in three LLMs and three generation tasks, SeDT outperforms the sharded baseline in all nine model-task combinations, with gains up to +37.7% in mean performance P and simultaneous reductions in unreliability in seven of the nine combinations. In short, telling the model which past turns matter is sufficient to substantially recover the performance lost in conversation.

Large Language Models (LLMs) have brought huge improvements to Artificial Intelligence (AI), which can be applied to general-purpose tasks. However, their application to textual or spoken medical consultations is still an open research problem. This paper proposes MeDial-Speech, a novel speech dataset for training and evaluating Med-AIs that can carry out consultations with patients. It was collected in realistic environments from robot-patient and doctor-patient dialogues, contains 111+ hours of speech data (without data augmentation), and covers four health conditions: Lewy body dementia, heart failure, shoulder pain, and angina. In addition, we propose a dialogue benchmark via sentence selection (with 20 options) to evaluate three state-of-the-art LLMs: GPT-5 mini, DeepSeek-V3, and Claude Sonnet 4. Experimental results reveal that Claude Sonnet 4 is the best in sentence selection, with 71.1% accuracy using manual transcriptions and 74.7% using automatic transcriptions, and that all LLMs are highly overconfident in their probabilistic predictions, regardless of selecting correct or incorrect sentences in medical dialogues. This dataset is free of charge for non-commercial purposes at: https://huggingface.co/datasets/hcuayahu/MeDial-Speech

We introduce a multi-turn interactive framework for reasoning evaluation that treats reasoning as active evidence acquisition and belief updating. Wherein, LLMs receive only the task rules, must issue targeted queries to a hidden environment, integrate partial observations over time, and decide when to submit a final answer. Beyond standard success rate and interaction efficiency, we evaluate contextual robustness under controlled contextual perturbations, and metacognitive adaptation through counterfactual revision and necessity judgment. We instantiate the framework as a benchmark of 474 executable games, each evaluated under five fixed configuration search spaces corresponding to five difficulty levels, and evaluate a broad set of frontier LLMs. Results show that the benchmark is highly discriminative, exposing large differences not only in success rate but also in interaction efficiency. Moreover, we empirically show that contextual perturbations cause moderate but consistent declines, whereas counterfactual revision and necessity judgment lead to much larger drops.

Existing Multi-Turn Composed Image Retrieval (MTCIR) datasets lack dialogue-history consistency and are restricted to the fashion domain. To address these limitations, we construct CIRCLED by extending FashionIQ, CIRR, and CIRCO. In CIRCLED, the query at each turn progressively approaches the target image. Data are generated via a CIReVL-based retrieval pipeline and curated with multiple filters on retrieval success, turn length, consistency, and information redundancy to ensure quality. In total, we collect 22,608 multi-turn sessions across nine subsets, substantially exceeding Multi-turn FashionIQ (11,505 sessions) in both scale and generality. We further apply multiple baseline methods and quantitatively assess retrieval accuracy on CIRCLED. Our work provides a practical, high-quality benchmark to facilitate future research on multi-turn CIR. The dataset and code are publicly available at https://huggingface.co/datasets/tk1441/CIRCLED and https://github.com/mti-lab/circled.

A long-standing goal of the research community is to develop highly interactive LLM-based dialogue agents. Recent research focuses on optimizing policies based on fixed offline logs (Static Context RL) or using a prompt-based simulator (Interactive RL). In this work, we theoretically show that both paradigms are fundamentally limited by context distribution shift--a mismatch between dialogue histories observed during training and those encountered in real conversations. This shift compounds quadratically over turns and severely degrades dialogue quality. Specifically, we attribute this shift to two distinct sources: (i) policy-induced shift, arising from training on static histories rather than self-generated trajectories; and (ii) simulator-induced shift, stemming from discrepancies between simulated and real human behaviors. To address these challenges, we propose Calibrated Interactive RL, a unified framework that couples interactive RL with simulator alignment. By aligning the simulator with human interaction patterns, our approach reduces the sim-to-real gap and mitigates compounding distribution shifts. Experiments across multiple dialogue tasks confirm our theoretical analysis: (i) Interactive RL significantly outperforms the Static Context baseline by mitigating policy distribution shift; and (ii) calibrating simulators with our alignment method further bridges the sim-to-real gap, yielding state-of-the-art downstream performance.

Ensuring safe and contextually appropriate behaviour in Large Language Models (LLMs) remains a critical challenge for real-world deployment. We present \textbf{SafeCtrl-RL}, an inference-time behavioural control framework that enables adaptive safety regulation without model retraining or parameter modification. The method formulates dialogue generation as a sequential decision process, where a reinforcement learning agent dynamically selects prompt adjustment strategies based on contextual feedback. This allows unsafe behaviours to be suppressed through iterative refinement, which we conceptualise as inference-time behavioural unlearning. Evaluated across multiple LLMs and unsafe dialogue scenarios, SafeCtrl-RL consistently improves safety and response quality, outperforms existing prompt-based optimisation methods, and achieves favourable performance--efficiency trade-offs. **Warning: This paper may contain examples of harmful language, and reader discretion is recommended.

Large language models for vertical domains are bottlenecked by the scarcity of complex, domain-specific task-oriented dialogues. Existing data acquisition pipelines face a persistent trilemma: expert annotation is expensive, real-world service conversations are constrained by privacy and commercial restrictions, and static corpora quickly become temporally stale. We propose Stream, a data-centric framework that leverages publicly available streaming media (live streams and short videos) to synthesize high-value service dialogues at scale. Stream mines authentic interaction signals from noisy streams and synthesizes conversations by integrating role-grounded persona construction with Conversational Blueprint construction; it further adopts retrieval-augmented generation (RAG) to support knowledge-aware responses. Based on Stream, we release StreamDial, a large-scale multi-domain dataset covering Automotive, Restaurant, and Hotel. StreamDial contains 87,498 dialogue sessions and 1,497,320 turns in total, with an average of 17.11 turns per session and a comparable scale across domains. Each session is organized as a structured quadruplet $\langle P_u, P_a, B, H \rangle$ that pairs dialogue history with explicit user/agent personas and a Conversational Blueprint, capturing realistic service behaviors such as requirement mining, constraint conflicts, negotiation, and recovery. Evaluations with automatic judges and downstream tasks show that StreamDial improves intrinsic dialogue quality over strong baselines, and models trained with StreamDial improve Dialogue State Tracking across backbones; we further report a completed human-evaluation set and encouraging multilingual transfer on Qwen3-8B under a controlled training budget. The data is released in https://github.com/hitxueliang/DialogDataSetBySTREAM.

Personalized dialogue requires more than recalling explicit user histories: systems also need to infer hidden user states that evolve through interaction and shape appropriate response strategies. Existing memory- and profile-based methods primarily reuse observable user information, offering limited support for modeling user-state dynamics or selecting actions based on how they shape future user states. We propose PUMA (Prospective User-state Modeling for Action selection), a framework grounded in the Free Energy Principle (FEP) that formulates personalization as decision-making under partial observability, centered on an explicit user state model that captures latent user states and their action-conditioned dynamics. At each turn, PUMA maintains a belief over the user's hidden state, refines the user state model for observation generation and action-conditioned state transition, and selects dialogue actions by minimizing expected free energy, balancing epistemic and pragmatic objectives under a unified criterion. This formulation shifts personalization from passive memory retrieval to model-based decision-making over user evolution. We instantiate PUMA on healthcare-oriented counseling and motivational interviewing benchmarks with latent state annotations for rigorous evaluation. Experiments show that PUMA improves long-horizon dialogue outcomes while maintaining strong response quality, and a cross-dataset study demonstrates more reliable user-state estimation and next-state prediction.

Large Language Model (LLM) interactions are typically underspecified, with users clarifying all necessary details across multiple conversational turns. Yet recent work shows that LLMs perform far worse in this multi-turn setting than in a single turn with same information being available at once, a phenomenon termed "Lost-in-Conversation." However, bridging this gap effectively remains an open problem. Here we introduce Found in Conversation (FiC), a training framework where a model teaches itself to find and recover its single-turn competence given underspecified multi-turn prompts. We develop View-Asymmetric Self-Distillation, which distills across two views of the same task information--single-turn view for the teacher, multi-turn view for the student--transferring strong single-turn behavior into weak multi-turn behavior. This requires no stronger external teacher, which is unavailable as even frontier LLMs exhibit this gap. Across model families (Llama, Qwen, Phi, and OLMo) and sizes (3B-14B), FiC recovers at least 92% of single-turn performance and reaches 100% on two Llama backbones, yielding more efficient and helpful multi-turn conversations with single-turn capabilities intact.

Large Language Models (LLMs) are increasingly applied to software engineering (SE), yet their potential for autonomous, role-oriented collaboration remains largely underexplored. Understanding how multiple LLM-based agents coordinate, maintain role alignment, and converge on solutions is critical for SE, as naively allowing agents to interact does not reliably lead to correct or stable outcomes. Recent empirical studies show that unstructured or poorly understood interaction dynamics can result in error propagation, premature consensus on incorrect solutions, or prolonged disagreement that prevents convergence, even when correct partial solutions are present early in the interaction. As an initial step towards addressing this underexplored area, we undertake a systematic analysis of conversations between two agents, a Designer and a Programmer across 12 model combinations from 7 open-source LLMs (Gemma 2, Gemma 3, LLaMA 3.2, LLaMA 3.3, DeepSeek-R1, MiniCPM, and Qwen3). Our systematic approach reveals three key dimensions of multi-agent interaction: efficiency (the speed and stability of convergence), consistency (the degree of role alignment visualized by BLEU and ROUGE), and effectiveness (the extent of compilation success and error resolution). Results show that the DeepSeek-R1:DeepSeek-R1 pair was unique in converging to the correct solution from the very first iteration and sustaining it consistently to the final iteration, while LLaMA 3.2:LLaMA 3.2 and Qwen3:Qwen3 demonstrated strong Designer:Programmer role alignment despite of diverging from the correct solution. The other pairs deviated from the task, never to converge to a result. These findings advance understanding of agentic programming and highlight the need for further research on understanding and calibrating convergence and stop conditions essential for future autonomous SE.

Coding agents are increasingly used as iterative development partners, but most benchmarks still evaluate one specification followed by one final assessment. This leaves out a basic question: can an agent keep its own codebase working as requirements change? We introduce EvoCode-Bench, a benchmark of 26 stateful coding tasks and 227 evaluated rounds. Each task preserves the agent's workspace for 5-15 rounds, states requirements through observable behavior, and uses cumulative executable tests to check new requirements and still-active prior ones. We evaluate 13 coding agents with two metrics: MT@4, a four-attempt fail-stop multi-round score, and SR, a single-round score from a reference-completed prior state. For most agents, SR exceeds MT@4 by 22-40 points. The gap also changes rankings: the highest-SR agent (78.9) ranks only third in persistent execution (44.0 MT@4). Even the strongest agents achieve only about 50% success on multi-turn metrics, and aggregate pass rate drops below half of round-1 performance by round 5. Failure analysis shows tier-dependent behavior: weaker agents fail early, while stronger agents survive long enough to expose specification-tracking and regression failures. We release the benchmark data and Harbor multi-turn infrastructure.

Large Language Models (LLMs) have made significant progress in dialogue, yet redundant memory contexts severely limit their effectiveness in long-term dialogue agents. External memory systems have been proposed to improve memory maintenance. However, these systems mainly rely on one-shot retrieval, which limits their ability to retrieve sufficient and relevant evidence. Although recent methods introduce reflection into retrieval, their retrieval paths are generated by the LLM from limited evidence, leading to unstable retrieval and additional latency overhead. %These limitations highlight the need for effective retrieval mechanisms. To address these limitations, we propose MGRetrieval, a retrieval strategy that grounds reflective retrieval in the semantic structure of historical memories. Specifically, MGRetrieval consists of two steps: (1) It references the structure of historical memories to construct a more precise retrieval path. (2) The LLM retains critical memories and determines whether accumulated memories are sufficient to stop further iterative retrieval. This allows the retrieval process to follow semantically meaningful paths. Through memory-guided retrieval and critical memory propagation, MGRetrieval gradually constructs concise and sufficient memory contexts. Extensive experiments on LoCoMo show that MGRetrieval outperforms the strongest baseline by 8.91% in F1 and 11.11% in BLEU-1 on average across Qwen2.5-14B and Qwen3-14B, while maintaining practical token and latency costs. The code can be found in https://anonymous.4open.science/r/MGRetrieval.

Although large language model (LLM) conversational systems process millions of multi-turn dialogues daily, they remain fundamentally reactive: they respond only after the user types a query. A key step toward proactive interaction is next-query prediction, which anticipates the user's subsequent query based solely on the preceding dialogue. Progress on this task is hindered by the lack of dedicated benchmarks and a fundamental efficiency--quality trade-off: naively concatenating full dialogue history incurs linearly growing token consumption, while truncating to the latest turn discards crucial cross-turn context. Our key insight is that accurate prediction does not require re-reading raw history; it suffices to track the user's evolving intent trajectory across topics, unresolved needs, and interest shifts. We propose OnePred, which maintains a recursively updated memory as its sole cross-turn context, bounding the per-turn cost independently of conversation length. We train the model via a two-stage reinforcement learning pipeline that first teaches what to predict, then what to compress, shaping the memory into a prediction-oriented intent chain. To establish a rigorous testbed, we introduce NQP-Bench, spanning three diverse subsets. Experiments demonstrate that OnePred reduces per-turn token consumption by up to 22$\times$ compared to full-history inputs while consistently exceeding all baselines in prediction quality, with larger gains on longer conversations. Our code is publicly available at https://github.com/ZBWpro/OnePred.

Socially fluent agentic AI can now participate in online interaction in ways that resemble ordinary human conversation, potentially weakening people's ability to infer who is human from conversational signals alone. We tested this possibility in synchronous text-based group interaction by embedding undisclosed AI agents as ordinary teammates across analytical, creative, and ethical tasks. Across 786 participants who made 1,572 post-interaction identity judgments, people did not distinguish AI from human teammates above chance. This failure did not arise because the interaction lacked identity-relevant information. Conversational behaviour contained robust cues that differentiated AI from humans and supported highly accurate computational classification. Instead, participants relied on familiar suspicion heuristics, including response speed, fluency, and perceived scriptedness, that were only weakly related to actual identity. Representational analyses further showed that judgments were organised around subjective impressions rather than the behavioural structure encoding ground truth. This dissociation creates new vulnerabilities to coordinated AI agents that can influence and manipulate online discourse at scale.

Emotion Recognition in Conversation is a core component of affective computing, while current sign language emotion datasets primarily focus on isolated sentences and lack conversational context. Models trained exclusively on these isolated utterances demonstrate degraded performance in real world scenarios because they cannot utilize historical dialogue flow. To address this structural limitation, we introduce the ERC task to sign language video analysis and propose the eJSL Dialog dataset. Constructed using the scripts from the STUDIES corpus, the dataset contains 1,920 video samples organized into 480 unique dialogues. We conduct systematic benchmarking on this dataset using models ranging from isolated visual networks to multimodal conversational architectures. The results reveal a domain gap when applying generic multimodal conversational emotion recognition models to sign language. These findings demonstrate the explicit need for context-aware visual extractors specific to sign language and indicate that constructing larger conversational datasets to support large-scale pre-training is a necessary next step for future research.

We present ClimateChat-300K, a large-scale dataset of 299,329 public Facebook posts about climate change collected between May 2020 and May 2024 through the CrowdTangle platform. The dataset contains 41 metadata features including post content, engagement metrics, and page attributes, covering material from more than 26,000 global pages. Each post includes rich contextual information such as language, timestamp, page category, and interaction counts, enabling comprehensive analyses of public discourse around climate communication. Using topic modeling and sentiment analysis, we identify ten main themes grouped into five domains: policy, activism, cooperation, science, and conservation. The results reveal that emotional tone, post format, and page identity strongly influence audience engagement, with visually rich and emotionally charged content receiving the highest levels of interaction. The dataset also demonstrates how online discussions evolved in response to major events such as international climate summits and the COVID-19 pandemic period. ClimateChat-300K provides an open resource for reproducible and interdisciplinary research on polarization, misinformation, and the dynamics of digital climate discourse. By releasing this dataset, we aim to support transparent, data-driven research and contribute to a deeper un-derstanding of how public engagement with climate issues develops across time, geography, and institutional contexts.

Long-horizon LLM agents accumulate growing conversation histories that eventually exceed the model's context window. Context compaction via LLM-based summarization keeps the conversation bounded, but summarization is inherently lossy and the blocking call stalls agent inference for tens of seconds. Moreover, the operator has no fine-grained control over summary volume since prompt instructions are largely ignored, and as context grows, both the amount of output tokens the model produces and the information it retains fluctuate substantially from run to run, making the agent's retained knowledge unpredictable across runs. We introduce \textbf{parallel compaction} for long-horizon agentic flows and characterize it against the sequential synchronous baseline across four backbones spanning 8B to 120B parameters, mixing dense and MoE architectures with reasoning and non-reasoning models, on the HotpotQA multi-hop QA and LoCoMo long-context dialogue benchmarks. Parallel compaction gives the operator fine-grained, predictable control over summary volume and enables more targeted prompt engineering per block. At matched compaction decode volume, it reduces end-to-end wall time and improves compaction throughput over the sequential baseline.

Characteristic linguistic behaviors associated with Social Language Disorder (SLD) in autism spectrum disorder, including echoic repetition, pronoun displacement, and stereotyped media quoting, are largely absent from spontaneous conversation and only emerge under specific conversational conditions. In structured clinical assessments, this latency means that questioning strategy selection is a critical yet underappreciated determinant of how much diagnostic information a conversation yields. Whether large language models (LLMs) can be guided to proactively select questioning strategies that systematically surface these latent traits remains largely unexplored. Here we present TPA (Think, Plan, Ask), a proactive multi-agent dialogue framework applied to the language assessment component of the Autism Diagnostic Observation Schedule Module 4 (ADOS-2), in which a doctor agent explicitly reasons about which traits remain unobserved before selecting a clinically grounded strategy and generating a targeted question. A patient agent grounded in real ADOS-2 clinical data enables reproducible evaluation without real patient participation, validated across three independent experiments confirming adequate fidelity to real patient language. Evaluated on 484 episodes from 35 patients, TPA outperforms six competitive dialogue planning baselines across all primary metrics, achieving 82.1% SLD trait coverage, 16.6% higher than automated replay of real clinical dialogues conducted by trained clinicians (65.5%), with substantially greater per-turn diagnostic efficiency (AUCC: 0.628 vs. 0.458, absolute gain +0.170). These results demonstrate that proactive questioning strategy selection substantially improves the efficiency of automated SLD trait assessment, with direct implications for scalable AI-assisted clinical screening.

AI chatbots are rapidly shaping how people encounter the news, yet no prior study has systematically measured how accurately these systems, with their proprietary search integrations and retrieval-synthesis pipelines, handle emerging facts across languages and regions. We present a 14-day (February 9-22, 2026) evaluation of six AI chatbots (Gemini 3 Flash and Pro, Grok 4, Claude 4.5 Sonnet, GPT-5 and GPT-4o mini) on 2,100 factual questions derived from same-day BBC News reporting across six regional services (US & Canada, Arabic, Afrique, Hindi, Russian, Turkish). The best systems achieve over 90% multiple-choice accuracy on questions about events reported hours earlier. The same systems, however, lose 11-13% under free-response evaluation, and 16-17% across the cohort. We further characterize three failure patterns. First, every model achieves its lowest accuracy on Hindi (79% vs. 89-91% elsewhere) and citations indicate an Anglophone retrieval bias (e.g., models answering Hindi queries cite English Wikipedia more than any Hindi outlet). Second, retrieval, not reasoning, failures drive over 70% of all errors. When models retrieve a correct source, they often extract the correct answer; the problem is to land on the right source in the first place. Third, models achieving 88-96% accuracy on well-formed questions drop to 19-70% when questions contain subtle false premises, with the most vulnerable model accepting fabricated facts 64% of the time. We also identify a detection-accuracy paradox: the best false-premise detector ranks second in adversarial accuracy (abstention rate), while a weaker detector ranks first, showing that premise detection and answer recovery are partially independent capabilities. Overall, these suggest that high accuracy can mask systematic regional inequity, near-total dependence on retrieval infrastructure, and vulnerability to imperfect queries real users pose.

Proactive task-oriented dialogue (TOD), such as outbound sales, demands a persuasive agent that actively probes the user's concerns and steers the conversation toward acceptance within a bounded number of turns. Yet post-trained LLMs are inherently conservative, and reward-shaping RL (e.g., GRPO) struggles since it only re-weights what an already passive policy samples. We show that conditioning on the user's latent concerns unlocks proactive capability that no amount of sampling can undermine, establishing these concerns as a pivotal training-time signal. To operationalize this finding, we build the \textbf{Cognitive User Simulator}, which models each user as a stratified persona comprising observable external traits and hidden internal concerns. The simulator produces faithful and diverse interactions, while emitting per-turn state dynamics that track persuasion progress. We then introduce \textbf{Simulator-Induced Asymmetric-View Policy Optimization}, which converts the modeled concerns and the simulation state transition into complementary training objectives: (1) \emph{Asymmetric On-Policy Self-Distillation} that transfers concern-aware behavior from a privileged view of the same policy into its deployable, conversation-only view; and (2) \emph{State-Transition Policy Refinement} ...

Low-resource languages face a critical challenge in AI development: creating specialized conversational systems without access to massive training corpora. We present a systematic methodology for transforming structured linguistic resources into specialized AI systems, demonstrating that expert-curated lexical databases can serve as effective foundations for conversational AI development. Our approach converts Hindi WordNet into 1.25 million diverse instruction-response pairs, fine-tunes a 12B-parameter language model using resource-efficient LoRA with 4-bit quantization. Evaluation through a Hindi language learning chatbot demonstrates that structured-knowledge-based systems achieve superior pedagogical effectiveness (91.0 vs. 79.4-83.6 for general-purpose models) while maintaining competitive semantic performance and exceptional consistency. The complete pipeline demonstrates a proof-of-concept methodology using Hindi for developing specialized AI systems for any languages with WordNet resources. This work addresses the critical gap in AI accessibility for low-resource languages, offering a practical alternative to corpus-intensive approaches and potentially enabling specialized AI development for the hundreds of languages with existing WordNet resources.

As interactive LLM-based applications are created and refined, model developers need to evaluate the quality of generated text along many possible axes. For simpler systems, human evaluation may be practical, but in complicated systems like conversational chatbots, the amount of generated text can overwhelm human annotation resources. Model developers have begun to rely heavily on auto-evaluation, where LLMs are also used to judge generation quality. However, existing LLM-as-a-judge benchmarks largely focus on simple Q&A tasks that do not match the complexity of multi-turn conversations. We introduce RankJudge, a benchmark generator for evaluating LLM-as-a-judge on multi-turn conversations grounded in reference documents. RankJudge creates pairs of conversations where one conversation has a single flaw injected into one turn. This construction allows paired conversations to be labeled unambiguously as better or worse, and precisely isolates failure categories to individual turns, enabling a strict joint correctness criterion for judging. We implement RankJudge across the domains of machine learning, biomedicine, and finance, evaluate 21 frontier LLM judges, and rank those judges via the Bradley-Terry model. Our formulation also allows ranking each conversation pair with difficulty ratings, which we use to dynamically curate the evaluation slice to reduce label noise, as confirmed via human annotation. We find that judge rankings are stable under partial observability, coarser correctness criteria, and an alternative random-walk rating algorithm.

Emotional intelligence (EI), the ability to perceive, understand, and respond appropriately to others' emotional states, is central to human communication, and increasingly important to assess as LLMs assume conversational roles in everyday life. Existing EI benchmarks rely on synthetic prompts, single-turn cases, or third-party annotation. These approaches do not directly measure how models infer and respond to a participant's emotional state over the course of a real conversation. We introduce AttuneBench, a benchmark grounded in 200 genuine multi-turn human-model conversations in which participants conversed with anonymized LLMs and provided turn-by-turn annotations of their emotional state, the model's behavior, and their preferred responses. Across 11 evaluated models, we find that model rankings on emotion recognition, behavioral classification, preference prediction, and judged response quality are largely independent, indicating that emotionally intelligent behavior decomposes into separable capabilities. Preference alignment and response-quality judgments are substantially more model-discriminating than emotion-label accuracy. These results indicate that emotionally intelligent behavior requires predicting what kind of response a specific user wants in context, a distinction that aggregate scoring can obscure and that single-turn or synthetic formats cannot directly capture across turns. AttuneBench provides a framework for assessing each of these capabilities and for diagnosing model-specific strengths and failure modes in emotionally salient conversation.

We examine how people experience two choices in the design of generative ghosts, AI systems that are trained on data of the dead: representation, where an AI speaks about a deceased person in the third person, and reincarnation, where the AI speaks as the deceased in the first person. Through a qualitative user study with 16 participants, we explore how each shaped authenticity, affect, and risk. Reincarnation was preferred for its immediacy, but participants shared fears of over-reliance. Representation was preferred for engaging with memory over conversational presence, though participants often ignored this distinction, engaging in dialogue despite third-person framing. Across both modes, participants privileged affective resonance over factual fidelity. We conclude by showing how factors such as tone, language, and conversational rhythm -- factors unique to the user's memory of the deceased -- shape interactions with generative ghosts, and argue that those interactions are always collaborative.

Accurate evaluation of conversational retrieval is pivotal for advancing Retrieval-Augmented Generation (RAG) systems. However, existing conversational retrieval benchmarks suffer from costly, sparse human annotation or rigid, unnatural automated heuristics. To address these challenges, we introduce MTR-Suite, a unified framework for auditing, synthesizing, and benchmarking retrieval. It features: (1) MTR-Eval, an LLM-based auditor quantifying alignment gaps in previous benchmarks; (2) MTR-Pipeline, a multi-agent system using greedy traversal clustering to generate high-fidelity dialogues at 1/400th human cost; and (3) MTR-Bench, a rigorous general-domain benchmark. MTR-Bench mimics production-style challenges (hard topic switching, verbosity), offering superior discriminative power. We make our code and data publicly available to facilitate future research at https://github.com/rangehow/mtr-suite.

The rapid adoption of Generative AI, including LLM-based chatbots like ChatGPT, has highlighted the need for accessible ways to support public understanding and AI literacy. To address this need, we introduce a game-based, interactive approach in the form of a jigsaw puzzle whose completed image is a comic-based infographic illustrating the workings, capabilities, limitations, and societal implications of these technologies. Each comic sketch also functions as a standalone informational card, providing focused explanations of specific facets of AI use, design, and impact. The visual content was created in a live collaborative session with a professional illustrator and a multidisciplinary group of experts and non experts, combining structured knowledge with informal, exploratory reflections shared during the discussion. By integrating hands-on assembly, visual storytelling, and collaborative interaction, the puzzle provides an engaging and playful tool for exploring the mechanisms, perks, and perils of AI systems in informal learning contexts.

Conversational AI has now reached billions of users, yet existing datasets capture only what people say, not what they think. We introduce ThoughtTrace, the first large-scale dataset that pairs real-world multi-turn human--AI conversations with users' self-reported thoughts: their reasons for sending prompts and reactions to assistant responses. ThoughtTrace comprises 1,058 users, 2,155 conversations, 17,058 turns, and 10,174 thought annotations collected across 20 language models. Our analysis shows that ThoughtTrace captures long-horizon, topically diverse interactions, and that thoughts are semantically distinct from messages, difficult for frontier LLMs to infer from context, diverse in content, and tied to conversation stages. We further demonstrate the utility of thoughts for downstream modeling. First, thoughts improve user-behavior prediction as inference-time context. Second, thought-guided rewrites provide fine-grained alignment signals for training personalized assistants. Together, ThoughtTrace establishes user thoughts as a new data modality for studying the cognitive dynamics behind human--AI interaction and provides a foundation for building assistants that better understand and adapt to users' latent goals, preferences, and needs.

An effective healthcare agent must be able to recall and reason over a patient's longitudinal medical history. However, the absence of datasets with realistic long-term dialogue timelines limits systematic evaluation. Real clinical text is constrained by privacy and ethics, while existing benchmarks focus on isolated interactions, failing to capture cross-session reasoning. We introduce a framework for synthesizing high-quality, long-term medical dialogues with LLMs. Our approach entails a knowledge-guided decomposition into three stages: constructing synthetic patient profiles with diverse disease and complication trajectories, generating multi-turn dialogues per encounter, and integrating them into a coherent longitudinal history dataset, MediLongChat. We establish three benchmark tasks-In-dialogue Reasoning, Cross-dialogue Reasoning, and Synthesis Reasoning-to evaluate the memory capabilities of healthcare agents. To assess data quality, we introduce a multi-dimensional evaluation framework combining vector-based metrics with LLM-as-a-judge assessments. Specifically, we define automatic measures-Faithfulness, Coherence, and Diversity-together with two LLM-based evaluations: Correctness and Realism. Benchmark experiments show that even state-of-the-art LLMs struggle with MediLongChat. These findings highlight the benchmark's applicability and underscore the need for tailored methods to advance healthcare agents.

Large Language Models (LLMs) remain vulnerable to jailbreak attempts that circumvent safety guardrails. We investigate whether multi-turn conversations using low-resource African languages (Afrikaans, Kiswahili, isiXhosa, and isiZulu) can bypass safety mechanisms across commercial LLMs. We translated prompts from existing datasets and evaluated ChatGPT, Claude, DeepSeek, Gemini, and Grok through automated testing and human red-teaming with native speakers. Single-turn translation attacks proved ineffective, while multi-turn conversations achieved English harmful response rates from 52.7% (Claude 3.5 Haiku) to 83.6% (GPT-4o-mini), Afrikaans from 60.0% (Claude 3.5 Haiku) to 78.2% (GPT-4o-mini), and Kiswahili from 41.8% (Claude 3.5 Haiku) to 70.9% (DeepSeek). Human red-teaming increased jailbreak rates compared to automated methods. Over all evaluated languages, the average jailbreak rate increased from 59.8% to 75.8%, with improvements of +20.0% (Afrikaans), +12.7% (isiZulu), +12.3% (isiXhosa), and +1% (Kiswahili), demonstrating that poor translation quality limits jailbreak success. These findings suggest that vulnerabilities in LLMs persist in multilingual contexts and that translation quality is the critical factor determining jailbreak success in low-resource languages.

LLM-based chatbot agents increasingly process user requests by combining natural-language reasoning with external tools such as web browsing. These capabilities improve usability, but they also create attack surfaces when untrusted external content is processed as part of a user' s task. This paper studies a privacy-leakage attack chain based on indirect prompt injection in black-box chatbot environments, where the attacker has no access to model weights, system prompts, or agent implementation details including how a trajectory is actually managed during its processing for a query. We first analyze how an attacker can hijack an agent' s intended task by crafting external content that appears benign to the victim while inducing the agent to execute an attacker-defined objective. We then evaluate a new prompt-injection technique, called exemplification, which uses a bridge in the external content to reframe the user prompt and the benign beginning of the retrieved page as few-shot examples before appending the attacker' s objective. We compare its attack success rate with a prior fake-completion technique. Finally, we demonstrate a proof-of-concept data-exfiltration chain using fictitious personal information in a controlled setting. Our results suggest that prompt injection, jailbreak-style instruction steering, and web-tool invocation can be combined into a feasible privacy-leakage path in deployed chatbot agents.

In recent advancements within speech processing, converting read speech to conversational speech has gained significant attention. The primary challenge in this domain is maintaining naturalness and intelligibility while minimizing computational overhead for real-time applications. Traditional read speech often lacks the nuanced prosodic variation essential for natural conversational interactions, posing challenges for applications in virtual assistants, customer service, and language learning tools. This paper introduces a novel approach, Prosodic Adjustment with Conversational Context (PACC), aimed at converting read speech into natural conversational speech used in various modern applications. PACC utilizes advanced deep neural networks to analyze and modify prosodic features such as intonation, stress, and rhythm. Unlike conventional methods, our approach uses High-Fidelity Generative Adversarial Networks (HiFi-GAN) for speech synthesis. Our experimental results demonstrate significant improvements in speech conversion, enhancing naturalness and achieving better model accuracy with additional training on speech datasets. This research establishes new benchmarks in speech conversion tasks and Mean Opinion Score (MOS) evaluation for testing model accuracy, and we show that our approach can be successfully extended to other speech conversion applications.

Memory systems for AI assistants were built for single-user dialogue and fail characteristically when applied to multi-party social group settings. This gap matters for the social assistants being built today: group-acting agents embedded in chat platforms, and proactive personal-assistant agents whose holistic model of a user must include their social context. Existing memory benchmarks evaluate dyadic or workplace dialogue; none targets multi-party social groups, where memory must anchor facts in shared history rather than professional roles, separate group norms from individual exceptions, and correctly attribute even after member departure. We introduce SocialMemBench, a benchmark of human-verified synthetic social group networks across five archetypes (close friends, family, recreational, interest community, acquaintance network) and three group-size tiers (4-30 members), with 430 personas and 7,355 conversation turns, yielding 1,031 QA pairs across nine question categories. Each category isolates an architectural capability, and the five failure modes (single-stream conflation, temporal-state overwrite, entity merging at scale, missing cross-persona knowledge, norm-individual conflation) are testable hypotheses; our two research probes Subject-Mem and SMG provide evidence on two, three remain open. A full-context Gemini 2.5 Flash reference reaches only 0.721 against a blind-critic reasoning-model mean of 0.98 on small networks, indicating the benchmark is genuinely difficult even with complete access to the conversation. Across all 43 networks, the four open-source memory frameworks evaluated (Mem0, LangMem, Graphiti, Cognee) cluster in the 0.12-0.18 question-weighted range with overlapping 95% CIs, well below an uncompressed retrieval reference of 0.345 and a matched-answerer full-context reference of 0.369 (GPT-4o-mini). Current memory systems show a measurable gap.

There are not enough established benchmarks for the task fo speech summarization. Creating new benchmarks demands human annotation, as LLMs could embed systemic errors and bias into datasets. We test ten annotation workflows varying input modality (audio, transcript, or both) and the inclusion of editing (self or peer-editing) to investigate potential quality tradeoffs from using human annotators to summarize audio. We compare human audio-based summaries to human transcript-based summaries to track the impact of the different information modalities on summary quality. We also compare the human outputs against four LLM benchmarks (three text, one audio) to examine whether human-written summaries are less informative than highly fluent automated outputs. We find that audio-based summaries are less informative and more compressed than transcript summaries. However, iterative peer-editing with audio mitigates this difference, enabling audio-based summaries to be as informative as their transcript counterparts and LLM summaries. These findings validate iterative peer-editing among human annotators for the creation of benchmarks informed by both lexical and prosodic information. This enables crucial dataset collection even in setting where transcripts are unavailable.

Referring segmentation aims to segment the target objects in images or videos based on the textual query. Despite remarkable progress over the past years, existing works always assume that the user-provided queries are already precise and clear. However, this assumption is impractical. In real-world scenarios, it is unrealistic to expect all users to thoroughly review their visual content and carefully ensure their queries are unique and unambiguous. When encountering such cases, existing segmentation models tend to arbitrarily guess the user preferences, often resulting in undesired outcomes. To address this limitation, we propose IC-Seg, a novel agentic framework that proactively clarifies user intent through multi-turn conversation before segmentation. To effectively incentivize this capability, we further introduce Hi-GRPO, a new hierarchical optimization strategy that injects dense and informative supervision signals at the trajectory, turn, and step levels. This strategy encourages efficient intent clarification, effectively eliminating redundant interactions and improving overall dialogue quality. For evaluation, we establish Ambi-RVOS, a referring video object segmentation benchmark with ambiguous user queries. Extensive experiments demonstrate that IC-Seg not only outperforms existing methods by a large margin in resolving ambiguous queries, but also maintains state-of-the-art performance on standard reasoning segmentation benchmarks. Code and data will be released at https://github.com/iSEE-Laboratory/IC-Seg.

We present Agentic AI Translate, an agentic translator prototype that operationalises the thesis of Yamada (forthcoming) -- that the metalanguage of Translation Studies has become an instruction code for generative AI. The system replaces the dominant text-in / text-out paradigm of machine translation with a four-stage agentic cycle (Identify -> Prompt -> Generate -> Verify), preceded by an interactive specification phase in which the user composes -- through model-assisted dialogue -- a structured translation brief grounded in skopos theory, register, audience, and genre conventions. The verification stage adopts the GEMBA-MQM error-span protocol (Kocmi & Federmann, 2023) for evidence-grounded scoring, and document-level coherence is preserved through a DelTA-lite memory of proper nouns and a running bilingual summary, after Wang et al. (2025). We describe the philosophical motivation, the architectural commitments, the four reference-material categories the system consumes, and the principal design tensions the architecture makes explicit. Empirical validation is left for future work; the contribution here is conceptual and architectural -- an executable embodiment of the position that translation in the GenAI era is communication design, not text conversion.

Cultural heritage exhibitions often struggle to sustain attention and support reflective engagement. Physical exhibitions rely on fixed interpretive aids that lack adaptability to individual backgrounds or curiosity, and their effectiveness depends heavily on a visitor's Personal Context, prior knowledge, and cultural literacy. Meanwhile, digital exhibitions prioritize convenience and accessibility but risk weakening the Physical and Social Contexts that define embodied cultural experience. WhiteTesseract addresses this gap by enabling in-situ interpretation through high-resolution XR and conversational AI. The system integrates spatial intelligence via artwork recognition to allow visitors to selectively reduce environmental distractions (via diminished reality) and engage in context-aware dialogue (via large language models). The goal is to preserve the richness of the physical and social environment while providing a flexible space for personal reflection, enhancing Personal Context without compromising physical authenticity. We deployed the system in a Claude Monet exhibition and conducted a controlled user study with 26 participants. Quantitative results showed that WhiteTesseract modulation significantly increased average viewing duration from 35.3 to 98.3 seconds (p < 0.001). Analysis of 529 visitor-AI interactions revealed that 60% extended beyond factual queries to include analytical, emotional, and comparative inquiries. These findings demonstrate how XR and AI can enrich the physical exhibition experience by supporting deeper, more personalized engagement without displacing the embodied value of cultural heritage. We discuss technical and social constraints for real-world deployment and limitations of our controlled setting.

Chatbots have long been explored as tools to support learning, and recent advances in large language models have significantly expanded the availability of platforms for educators to author AI tutoring chatbots. Yet effective authorship demands more than writing a system prompt; it requires educators to act as learning designers, AI interaction designers, and QA engineers. In practice, however, teachers rarely fulfill these roles. Our formative study found that virtually none systematically tested their bots before deploying them to students. To address this gap, we present PromptDecipher, a system that restructures the authoring workflow around a direct correction-based interaction rather than writing abstract system prompts, teachers interact with a live chat preview and edit undesirable bot responses. An automated pipeline then analyzes the correction, proposes a targeted system prompt rewrite, and validates the change across pre-defined test scenarios. This enforces QA as a first-class activity and scaffolds teachers in roles they would otherwise skip. PromptDecipher will be deployed in an AI for Educators course enrolling hundreds of higher-education instructors. A live prototype (https://teacher-prompting.vercel.app/), an anonymized codebase (https://anonymous.4open.science/r/teacher-prompting-2EDF/), and anonymized demo (https://tinyurl.com/las-prompt-decipher-demo) are available via links in the footnote.

Long-term interaction with LLM-based systems may produce alignment drift: a gradual process in which system outputs become less constrained by the user's current message and more shaped by prior interaction history, while still appearing helpful, coherent, and responsive. This process is difficult to detect because the user's subjective experience may improve as the system becomes more familiar, useful, and attuned. Existing research on human-LLM interaction has largely focused on short-term task performance, isolated outputs, or single-instance alignment problems, leaving slow and cumulative interaction-level dynamics undercharacterized. This paper proposes a mechanism-oriented framework for describing alignment drift. The framework defines the distinction between signal A and signal B, explains how drift develops through feedback loops and sub-pattern selection, divides the process into three interactional regimes, and identifies boundary conditions for controlling drift. By framing alignment drift as a recursive interactional process rather than an isolated model-side failure, the paper provides a conceptual basis for studying long-term human-system interaction.

The integration of advertising auction mechanisms into large language model (LLM)-based chatbots presents a significant opportunity for commercialization, yet poses unique challenges in balancing relevance, efficiency, and user experience. Recently, Feizi et al.\citep{feizi2023online} and Hajiaghayi et al.\citep{hajiaghayi2024ad} outlined a retrieve-then-generate paradigm that decouples retrieval and generation, offering lightweight ad insertion and payment determination. However, current retrieval relies solely on text embedding similarity, which may lead to commercial misinterpretation and issues such as repetitive insertions. In this paper, we propose LERA, a two-stage retrieve-then-generate auction framework tailored for LLM chatbots. In the first stage, embedding-based coarse filtering pre-selects a small set of candidate advertisers. In the second stage, the LLM itself is queried with a carefully designed prompt to produce logits over candidates, which serve as refined organic relevance scores. These scores are combined with bids, and a critical-value payment rule accounts for both the coarse-filtering and fine-ranking thresholds, ensuring truthfulness for utility-maximizing advertisers. The framework naturally extends to multiple ad insertions within dynamic dialogue flows and long responses. Experiments on a synthetic advertiser-query benchmark show that LERA substantially improves ad selection accuracy and insertion diversity while incurring only controllable latency overhead.

Deploying large language model (LLM)-driven conversational agents in enterprise settings requires prompts that are simultaneously correct at launch and resilient to the non-deterministic behavioral drift that characterizes production LLM deployments. Existing prompt optimization frameworks address prompt quality as a one-time compile-time problem, leaving open the equally critical question of how to detect and repair prompt regressions caused by silent LLM behavior changes over time. We present PRISM (Prompt Reliability via Iterative Simulation and Monitoring), a closed-loop framework that treats prompt engineering as a continuous reliability engineering problem rather than a one-time authorship task. PRISM takes as input plain-language agent requirements, a set of configured tools and memory variables, and an initial draft prompt. It automatically generates test cases from requirements, simulates full multi-turn conversations against a platform-faithful LLM environment, evaluates pass/fail using an LLM-as-judge, diagnoses root causes of failures, and surgically repairs the prompt -- iterating until all tests pass. Critically, PRISM is designed to run on a scheduled basis (daily), treating LLM behavioral drift as a first-class reliability concern. We evaluate PRISM across 35 enterprise conversational agents over a three-week deployment period on the Yellow.ai V3 platform. PRISM reduces median prompt authoring time from 2 days to under 30 minutes, achieves 99% production reliability across all evaluated agents, and successfully identifies and repairs production regressions caused by LLM behavioral drift within a 24-hour detection window. Our results suggest that continuous, simulation-driven prompt optimization is both tractable and necessary for reliable enterprise conversational AI at scale.

Sub-Saharan Africa faces persistently high student-teacher ratios and shortages of qualified teachers, limiting students' access to personalized learning support and formative assessment. To address this challenge, we present Adesua, a WhatsApp-based AI Teaching Assistant for science education that extends the Kwame for Science platform. Adesua leverages WhatsApp's widespread adoption in Africa to provide accessible, curriculum-aligned learning support for Junior High School (JHS) and Senior High School (SHS) students across West Africa. The system integrates curated textbooks and 33 years of national examination questions with generative AI to enable conversational question answering and automated assessment with feedback via a WhatsApp bot. Students can ask science questions, take timed or untimed multiple-choice tests by topic or exam year, and receive instant grading and detailed explanations of correct and incorrect responses. A 6-month feasibility deployment in 2025 had 56 active users in Ghana, including students and parents. Quantitative evaluation showed a high perceived usefulness, with a helpfulness score of 93.75% for AI-generated answers, albeit with a small number of ratings (n=16). These preliminary results provide a basis for more extensive future evaluation of a WhatsApp-based AI assistant to assess its potential to offer scalable, low-cost personalized learning support and formative assessment in resource-constrained educational contexts.

Moving to a new culture and adapting to a new life, as an international student, can be a stressful experience. In the US, international students face unique overlapping challenges, yet the current support ecosystem, including university support systems and informal social networks, remains largely fragmented. While conversational AI has emerged as a tool used by many (e.g., generative AI chatbots like ChatGPT and Google Gemini), we do not have a clear understanding of how international students adopt and perceive these technologies as support tools. We conducted a survey study (n=60) to map the relationship between international students' challenges and AI adoption patterns, followed by an interview study with 14 participants to identify the underlying motivations and boundaries of use. Our findings show that AI is perceived as a first-aid tool for immediate challenges, however, there is an interest in transforming AI from a tool for short-term help into a long-term support companion. By identifying where and how AI can provide long-term support, and where it is insufficient, we contribute recommendations for creating AI-powered support tailored to the unique needs of international students.

Large language model (LLM) based multi-turn dialogue systems often struggle to track dependencies across non-adjacent turns, undermining both consistency and scalability. As conversations lengthen, essential information becomes sparse and is buried in irrelevant context, while processing the entire dialogue history incurs severe efficiency bottlenecks. Existing solutions either rely on high latency external memory or lose fine-grained details through iterative summarization. In this paper, we propose Self-Recall Thinking (SRT), a framework designed to address long-range contextual dependency and sparse informative signals in multi-turn dialogue. SRT identifies helpful historical turns and uses them to generate contextually appropriate responses, enabling the model to selectively recall and reason over context during inference. This process yields an endogenous reasoning process that integrates interpretable recall steps without external modules. SRT incorporates: (1) Dependency Construction: Generating and converting it into self-recall chains; (2)Capability Initialization: Training to enable reasoning chains with recall tokens capability; (3)Reasoning Improvement: Refining accuracy via verifiable rewards to optimize recall and reasoning for correct answers. Experiments on multiple datasets demonstrate that SRT improves F1 score by 4.7% and reduces end-to-end latency by 14.7% over prior methods, achieving a balance between reasoning latency and accuracy, and outperforming state-of-the-art baselines.

Sign language is the primary language for many Deaf and Hard-of-Hearing (DHH) signers, yet most conversational AI systems still mediate interaction through spoken or written language. This spoken-language-centered interface can limit access for signers for whom spoken or written language is not the most accessible medium, motivating direct sign-to-sign conversational modeling. However, sentence-level sign video data are expensive to collect and annotate, leaving existing sign translation and production models with limited vocabulary coverage and weak open-domain generalization. We address this bottleneck by constructing continuous sign conversations from isolated signs: large-scale labeled isolated clips are collected as lexically grounded motion primitives and recomposed into sign-language-ordered utterances derived from existing dialogue corpora. We introduce SignaVox-W, which provides, to our knowledge, the largest labeled isolated-sign vocabulary to date, and SignaVox-U, a continuous 3D sign conversation dataset built from SignaVox-W. To bridge structural mismatch between spoken and signed languages, we use a retrieval-guided spoken-to-gloss translator; to bridge independently collected isolated clips, we propose BRAID, a diffusion Transformer that performs duration alignment and co-articulatory boundary inpainting. With the resulting data, we train SignaVox, a direct sign-to-sign conversational model that generates 3D body, hand, and facial motion responses from prior signing context without spoken-language text or externally provided glosses at inference time. Quantitative and qualitative evaluations show improved isolated-to-continuous motion quality, stronger response-level semantic alignment, and scalable signer-centered interaction that better supports visual-spatial articulation.

Post-Traumatic Stress Disorder (PTSD) is fundamentally a neuroplastic problem traumatic contact events encode over-reactive neural pathways through Hebbian long-term potentiation, producing hair-triggered amygdala-HPA stress cascades that fire before conscious awareness can intercept them. Existing therapeutic approaches, prolonged exposure, EMDR, cognitive behavioural therapy, operate predominantly downstream of the reactive cascade, teaching patients to tolerate or reframe distress after it has arisen. While clinically valuable, these suppression-based approaches do not produce the upstream pathway dissolution that constitutes lasting structural neural reorganisation. This paper proposes MindGap, a privacy-preserving on-device conversational AI framework that delivers structured neuroplastic rehabilitation for PTSD through the practice of dependent origination, a Buddhist psychological framework that identifies the precise moment between the pre-cognitive affective signal and the reactive elaboration that follows as the site of therapeutic intervention. MindGap guides patients through three progressive layers of observation at this feeling tone gap: noticing the bare affective signal before reactive elaboration, recognising it as self-arising rather than caused by the stimulus, and recognising the conditioned implicit belief beneath the feeling. Each layer corresponds to progressively deeper prefrontal regulatory engagement and progressively deeper long-term depression-mediated weakening of the reactive pathway, producing genuine upstream dissolution rather than downstream suppression. Running entirely on-device with no data egress, MindGap delivers daily calibrated exposure sessions through a fine-tuned lightweight large language model, making it deployable in sensitive clinical and military contexts where cloud-based solutions are not permitted.

Large Language Model (LLM) agents increasingly serve as personal assistants and workplace collaborators, where their utility depends on memory systems that extract, retrieve, and apply information across long-running conversations. However, both existing memory systems and benchmarks are built around the dyadic, single-user setup, even though real deployments routinely span groups and channels with multiple users interacting with the agent and with each other. This mismatch leaves three properties of group memory unmeasured: (i) group dynamics that go beyond concatenated one-on-one chats, (ii) speaker-grounded belief tracking, where the per-user memory modeling is needed, and (iii) audience-adapted language, where Theory-of-Mind shifts produce role-specific vocabulary. We introduce GroupMemBench, a benchmark that exposes all three. A graph-grounded synthesis pipeline produces multi-party conversations with controllable reply structure and conditions each message on per-user personas and target audiences. An adversarial query pipeline then binds every question to a specific asker across six categories, spanning multi-hop reasoning, knowledge update, term ambiguity, user-implicit reasoning, temporal reasoning, and abstention, and iteratively searches challenging, realistic queries that reflect comprehensive memory capability. Benchmarking leading memory systems exposes a sharp collapse: the strongest one reaches only 46.0% average accuracy, with knowledge update at 27.1% and term ambiguity at 37.7%, while a simple BM25 baseline matches or exceeds most agent memory systems. This indicates current memory ingestion erases the structural and lexical features group memory depends on, leaving multi-user memory far from solved.

In a long conversation, an LLM can produce a plausible continuation that rests on premises the conversation has already abandoned. No runtime check ties its output to what the conversation has established, a gap that context-manipulation attacks on deployed agents exploit. We close this gap with a runtime verifier: an LLM Interpreter classifies each utterance into one of eight epistemic operations, and a symbolic engine applies them to a dependency map that records what every claim rests on and whether it still stands. Whether a continuation is grounded reduces to a walk over the map, linear in its size, with no LLM call. Retraction propagates through the same map with a conflict-free guarantee, flagging exactly the conclusions that lose support. On ReviseQA for belief revision and MemoryAgentBench's fact-consolidation split, two third-party benchmarks where earlier premises are superseded, the verifier leads a budget-matched retrieval baseline across five QA models and lifts MemoryAgentBench single-hop accuracy from 0.46--0.95 to 0.93--0.98. With the verifier, even the 7B model overtakes unaided GPT-4o. These runs feed the engine the benchmarks' own structured updates. When a GPT-4o Interpreter extracts every update from raw text instead, accuracy is statistically unchanged. Per-query cost is flat in conversation length, prompts staying near 0.8k tokens where full context reaches 114k and retraction queries under a microsecond at 2000 turns.

Most existing dialogue systems are user-driven, primarily designed to fulfill user requests. However, in many critical real-world scenarios, a conversational agent must proactively extract information to achieve its own objectives rather than merely respond. To address this gap, we introduce Inquisitive Conversational Agents (ICAs) and develop an ICA specifically tailored to U.S. Supreme Court oral arguments. We propose a Dual Hierarchical Reinforcement Learning framework featuring two cooperating RL agents, each with its own policy, to coordinate strategic dialogue management and fine-grained utterance generation. By learning when and how to ask probing questions, the agent emulates judicial questioning patterns and systematically uncovers crucial information to fulfill its legal objectives. Evaluations on a U.S. Supreme Court dataset show that our method outperforms various baselines across multiple metrics. It represents an important first step toward broader high-stakes, domain-specific applications.

Chatbot usage has increased, including in fields for which they were never developed for--notably mental health support. To that end, we introduce Validations of Ethical and Responsible AI in Mental Health (VERA-MH), a novel clinically-validated evaluation for safety of chatbots in the context of mental health support. The first iteration of VERA-MH focuses on Suicidal Ideation (SI) risks, by assessing how well chatbots can responds to users that might be in crisis. VERA-MH is comprised of three steps: conversation simulation, conversation judging and model rating. First, to simulate conversations with the chatbot under evaluation, another chatbot is tasked with role-playing users based on specific personas. Such user personas have been developed under clinical guidance, to make sure that, among others, multiple risk factors, demographic characteristics and disclosure factors were represented. In the judging step, a second support model is used as an LLM-as-a-Judge, together with a clinically-developed rubric. The rubric is structured as a flow, with a single Yes/No question asked each time, to improve answers' consistency and highlight models' failure modes. In the last stage, results of each conversation are aggregated to present the final evaluation of the chatbot. Together with the framework, we present the result of the evaluations for four leading LLM providers.

Most existing medical dialogue systems operate in a single-turn question--answering paradigm or rely on template-based datasets, limiting conversational realism and multilingual applicability. We introduce IndicMedDialog, a parallel multi-turn medical dialogue dataset spanning English and nine Indic languages: Assamese, Bengali, Gujarati, Hindi, Marathi, Punjabi, Tamil, Telugu, and Urdu. The dataset extends MDDial with LLM-generated synthetic consultations, translated using TranslateGemma, verified by native speakers, and refined through a script-aware post-processing pipeline to correct phonetic, lexical, and character-spacing errors. Building on this dataset, we fine-tune IndicMedLM via parameter-efficient adaptation of a quantized small language model, incorporating optional patient pre-context to personalise multi-turn symptom elicitation. We evaluate against zero-shot multilingual baselines, conduct systematic error analysis across ten languages, and validate clinical plausibility through medical expert evaluation.

Large language models can follow complex instructions in a single turn, yet over long multi-turn interactions they often lose the thread of instructions, persona, and rules. This degradation has been measured behaviorally but not mechanistically explained. We propose a channel-transition account: goal-defining tokens become less accessible through attention, while goal-related information may persist in residual representations. We introduce the Goal Accessibility Ratio (GAR), measuring attention from generated tokens to task-defining goal tokens, and combine it with sliding-window ablations and residual-stream probes. When attention to instructions closes, what survives reveals architecture. Across architectures, the transition yields qualitatively distinct failure modes: some models preserve goal-conditioned behavior at vanishing attention, others fail despite decodable residual goal information, and the layer at which this encoding emerges varies from 2 to 27. A within-model causal ablation that force-closes the attention channel in Mistral collapses recall from near-perfect to 11% on a 20-fact retention task and raises persona-constraint violations above an adversarial-pressure baseline without user pressure, with both effects emerging at the predictable crossover turn. Linear probes recover per-episode recall outcomes from residual representations with AUC up to 0.99 across all four primary architectures, while input embeddings remain at chance. Across architectures and model scales, the gap between attention loss and residual decodability predicts whether goal-conditioned behavior survives channel closure. We contribute GAR as a diagnostic, the channel-transition framework as a controlled mechanistic account, and a parametric prediction of failure timing under windowed attention closure.