E-Commerce

E-commerce search requires distinguishing products that are merely related to a query from those that directly satisfy the user's shopping intent. We augment query-product pairs with structured LLM-generated query and product attributes and human-validated relevance, explanations, and centrality judgments, and evaluate these signals using a simple dual-encoder retriever and MLP re-ranker. On an augmented subset of ESCI, a human-feature oracle reaches $0.9382$ nDCG@10, while a human-free trained $Q+P$ configuration reaches $0.9258$. Synthetic approximations of the human signals reach $0.9150$ overall but provide substantial gains for difficult, low-performing queries. Ablations show that most of the oracle improvement comes from post-edited explanations and annotator comments rather than the scalar centrality feature, suggesting that LLMs are most useful for exposing and approximating structured semantic supervision rather than replacing human judgment directly.

Federated learning enables collaborative training without sharing patient-level data, but most studies remain simulations. Based on five requirements derived from the literature, we analyzed 14 FL frameworks and found that none fully satisfied these requirements. We present FL-Net, a novel federated clinical research framework to fulfill all requirements. It integrates modular data harmonization, data discovery, disclosure control, securely built versioned FL-Net-Tools and containerized federated workflow execution into a persistent network. It enables the re-use of harmonized data and workflows across studies. FL-Net's end-to-end capabilities were evaluated through harmonization, cross-study patient discovery across MIMIC and US-130, and reproducible, audited federated workflows with up to 50 concurrent clients. FL-Net is being developed within the dAIbetes and Microb-AI-ome EU projects and will cover over 800,000 patients across 10 hospitals in 9 countries covering longitudinal and single point in time data, FL-Net provides a practical foundation for interoperable, reproducible, and privacy-preserving multicenter clinical research.

E-commerce livestreams have emerged as an important channel for presenting products to online consumers, containing multiple products whose information is scattered in different moments. This poses significant challenges for downstream product understanding applications, such as product-centric livestream clipping, where models need to identify the product and its relevant segments for information gathering. However, existing benchmarks for general product understanding typically evaluate product retrieval and temporal localization in isolation, leaving the critical correspondence between product identity and temporal evidence largely unassessed. To address this limitation, we introduce GPUB, a large-scale benchmark comprising 3,000 livestream instances with quality-controlled multi-moment temporal annotations and a catalog of over 31K fashion products. GPUB supports three evaluation tasks: the main task Grounded Product Understanding (GPrU) requires jointly identifying the target product and localizing its supporting moments from a livestream video and a candidate product set; Product Retrieval and Product Moment Localization serve as two complementary subtasks. Evaluation of existing multimodal models shows that GPrU remains highly challenging, with the best-performing baseline achieving only 10.13% Pair mAP@.3. To narrow the performance gap, we further develop UniPro, a unified product understanding model that derives product-aligned and temporally structured representations from shared multimodal encoding, improving Pair mAP@.3 to 21.53% while achieving 37.23% Joint R@1@.3 on GPrU.

In an enterprise system, updating one field can set another, create a record, or start an approval. These effects are produced by business rules that are not built into the platform but written by each organization and revised over time. An agent working in such a system cannot predict the result of its own actions without knowing these rules. We study continual enterprise world model discovery, where an agent starts without knowledge of these business rules and discovers them by interacting with records and observing the outcomes. From those observations it builds a world model, which it revises as the rules change. To evaluate this, we introduce EnterpriseWorldShift, built on a live ServiceNow environment with nine tables, 25 hidden rules and 600 evaluation actions. It presents four versions of the same enterprise world, with the tables and records held fixed while a rule is modified, then added, then removed, so that discovery, revision, extension and retirement are each tested in turn. Our Continual Discovery Agent (CDA) builds such a model and carries it from one world to the next. It predicts the effects of the hidden rules more accurately than looking them up for each question, the approach taken by prior work, by up to 8.98 IoU points, and it answers from its own model without querying the running system.

Open datasets describing human behavior in environments shared with mobile robots remain limited, particularly for retail activities that combine locomotion, reaching, object handling, and robot guided movement. This paper introduces OHRID Retail, an open, human centered multimodal dataset collected from 16 healthy adults performing a simulated shelf picking task under three within participant conditions: no robot, low speed robot guidance, and high speed robot guidance. Each participant completed two trials per condition. Whole body kinematics were recorded using 17 Xsens Awinda inertial sensors and muscle activity was measured at 10 locations using Delsys Trigno surface electromyography sensors. Descriptive analyses demonstrate variation in whole body movement intensity and muscle activation across robot interaction conditions and body locations. OHRID Retail provides openly available raw recordings, processed measures, documentation, and reproducible analysis resources. The dataset can support research in human activity recognition, multimodal sensor fusion, occupational biomechanics, ergonomics, human aware robot navigation, and human robot interaction in retail and related shared environments.

Consumers increasingly use AI chatbots for advice on what to buy. With companies like OpenAI and Google monetising their AI through advertising, this raises difficult questions about the bias and impartiality of such advice. In response, we conduct an AI audit of popular chatbots using real commercial-advice queries. First, we curate a dataset of 2,528 real commercial-advice queries (ConsumerQ). Then, we evaluate 1,536 responses to product queries from popular AI chatbots: ChatGPT (chatbot and API), Google Gemini (chatbot and API), and Google Search (AI Overviews). We find that ChatGPT expresses a first-person product preference in 79% of product-recommending responses, compared with 7% for Gemini and 2% for AI Overviews, while the products recommended often change across repeated requests. Displayed sources vary strongly: for the same query, the ChatGPT and Gemini interfaces share only 5.4% of domains on average, with no domain in common in 76.7% of comparisons. APIs provide a different view from their corresponding interfaces, with mean domain overlaps of 12.0% for ChatGPT and 14.8% for Gemini, and also differ in the types and layers of source information they expose. Our findings show that neither isolated responses nor API observations can be assumed to represent the commercial advice consumers encounter. Independent audits of AI-mediated commercial advice should therefore account for repeated responses, consumer-facing conditions, and the source layer being observed.

Human values are deep motivational orientations that shape human behaviors. In e-commerce, they reveal the stable drivers behind users' purchase decisions. Compared with short-term interests, consumer values better explain how users evaluate products before purchase. However, consumer values are often implicit in complex and fragmented behavioral trajectories, leaving value measurement from e-commerce behaviors largely underexplored. To this end, we propose the Behavior-to-Value (B2V) task, which aims to identify consumer values from e-commerce behavioral trajectories. Centered on this task, we first construct the E-commerce Consumption Value Taxonomy (ECVT) and introduce B2V-Bench, the first B2V dataset and benchmark, based on anonymized Taobao behavioral logs. B2V-Bench consists of real-world purchase decision episodes, covering 25 types of purchase behaviors, along with corresponding consumer value orientations manifested in each episode. To improve consumer value measurement accuracy, we further present B2V-Verifier, a behavior-to-value measurement model based on Value Verification Tuning, which learns to assess whether behaviors provide sufficient evidence for each value inference. Experiments show that B2V-Verifier outperforms strong LLM baselines, improving multi-label classification by 34%. The dataset and code will be publicly released upon acceptance.

Large language models (LLMs) now serve as conversational shopping assistants on platforms that also sell advertising. These AI agents face a conflict of duty. They advise consumers who rely on their judgment, yet are deployed by platforms that benefit when sponsored listings are chosen. Sponsorship disclosures, designed to allow consumers to penalize paid placements, now reach the AI agent rather than the consumer, and the agent's evaluation of them is hidden from the consumer. Drawing on the fiduciary concept of conflict of duty, we argue that an agent's evaluation of a sponsored listing should not depend on which party deployed it. In controlled choice experiments, we manipulate assigned roles in the system prompt to name either a traveler or a booking platform as the agent's principal. Platform delegation significantly attenuates the penalty that agents apply to sponsored listings and weakens the skepticism that disclosure triggers in their reasoning traces. We replicate out findings across LLMs and reasoning depths. A second study decomposes the disclosure label and shows that the divergence between the two delegates widens significantly when the paid placement is attributed to the platform. Stricter terminology ("Sponsored" instead of "Promoted") lowers choice of paid listings but does not close this gap when the platform is named. The findings show that disclosure mandates designed for human consumers cannot by themselves protect consumers in AI-mediated commerce.

On a delivery platform, personalized store ranking greatly influences what users find and order. Unlike digital-only domains, candidate stores are local and bound by real-time availability and delivery operations. One central modeling tension is between surfacing new stores for trial and preserving ranking quality for sessions with reorder intent. We present Universal Venue Ranker (UVR), a production system deployed at Wolt that pairs a bidirectional transformer encoder for sequential user modeling with a GBDT ranker integrating contextual, user, and store features. Trained across all stores and domains of a country while enforcing local delivery constraints at inference, UVR replaces four previously separate ranking models (three for restaurants, one for retail) with a single unified system. Label smoothing and trial-biased sample weighting steer the model toward new stores, lifting offline trial MRR by +12% to +30% over production while regressing reorder MRR in five of six countries. These regressions leave Global CVR, our core online metric, which blends trial and reorder sessions, statistically unchanged. We validate UVR in three consecutive A/B tests, the first two across Wolt's largest operating markets and the third spanning all operating countries and both domains. UVR V1 delivers +5.5% Merchant Trial Rate and +0.16% Global CVR over the previous production ranker; V2 adds a further +0.45% Merchant Trial Rate on top; and V3, our cross-domain unification of the restaurant and retail rankers, adds a further +1.31% Retail Merchant Trial Rate, together accounting for substantial incremental gross order value and a materially simplified serving stack.

A shopping conversation has many routes to the same cart, and a task-success rate reduces all of them to one score. We build a deterministic and reproducible e-commerce environment that precommits each trial's customer and trajectory parameters, including the persona, difficulty, target cart, and an item reveal schedule. A simulated consumer attempts to buy a target cart from the environment with assistance from the evaluated model. The environment guides the simulator's actions and records every assistant action alongside the environment state at that point. After the trial, these records allow the evaluator to assess individual parts of the conversation against the retained evidence. For example, the evaluator penalizes a search for failing to surface a target product only when the customer has already mentioned that product. We further use this evidence to apply different penalties to tool calls depending on how the assistant's actions compare with an expected tool-call set. Our environment also interacts with the simulator bidirectionally, reading its output to stop the trial when the simulator determines that the customer has become too frustrated and injecting directives in real time that specify when to explore, defer buying an item, or recall a previous exchange. This interaction creates an open-ended and verifiable simulation. Across eight open-weight agents from 20B to 35B parameters, with 160 trials per agent and 44 metrics, the resulting capability profiles distinguish under-action, over-purchase, unsupported product attributes, and poor search, all of which terminal success obscures.

AI shopping assistants increasingly redirect consumer discovery, creating an urgent need for tools that support seller-side competitive decision-making. We present a multi-agent AI system that automates competitive visibility measurement and root cause diagnosis in LLM-mediated ecommerce. The system introduces Agentic Share-of-Search (ASoS) as the decision target, deploys query agents across leading AI platforms, and uses a ReAct-based diagnostic agent to recommend prioritized merchandising interventions. A 100-trial ablation study, presented as a feasibility evaluation of this prototype, shows the agent recovers the ablated signal in 39% of trials (95% CI: 30.0% - 48.8%, 5.5x over chance), rising to 63.9% among high-correlation ablations.

Generative artificial intelligence changes how firms reach customers, but standard marketing data do not record how often users see and notice a firm's name in generated answers. We develop Generative Marketing Mix Modeling (GMMM) to estimate the causal effects of Generative Engine Optimization (GEO) and Generative Engine Marketing (GEM). For GEO, GMMM combines repeated generated answers with question counts, shares of use across generative systems, and notice probabilities. For GEM, it combines records of sponsored placements with notice probabilities. GMMM compares expected business responses under alternative treatment sequences and establishes sufficient conditions for identifying the resulting effects. We investigate the empirical performance of the proposed method using simulated answers to product recommendation in English and Japanese.

Procedural memory lets language agents reuse successful routines, but reuse presumes that a stored routine remains applicable. We study what happens when that presumption is deliberately violated. The study combines a retrospective, human-assisted interface-adaptation case from BrowserGym TimeWarp with controlled frozen-memory comparisons on synthetic shopping decisions. During the documented WebShop V1-V6 development path, interface-specific code was adapted while the separately stored high-level procedure was not reported to change; this phase does not constitute an autonomous memory-agent evaluation. In the controlled phase, an early pilot produced one task on which two memory conditions selected a more expensive item while the no-memory condition selected the reference minimum. Follow-up probes did not establish a recurring row-order or identity-binding pattern. We then tested four forms of mismatch: changed quantities, a different evidence representation, a conflict between local and global optimization, and distributed promotion evidence, across 32 formal cells. Each cell used one temperature-0 generation with the same local qwen3:8b configuration and no adaptive retry. Across these pairs, none of the predefined diagnostic interference signatures appeared on the tasks for which they were defined when current-task evidence was explicit and sufficient. The result identifies a tested region of non-interference: a procedural memory can be mismatched without becoming behaviorally disruptive. It does not establish general safety or a mechanism. The remaining question is which additional conditions turn applicability mismatch into observable, memory-caused error.

Product families in large product catalogs suffer from inconsistencies such as duplicates and unit mismatches that degrade customer experience. Detecting these requires reasoning over multiple error types across lengthy product listings, where LLM classification quality degrades due to long-context limitations. We address this by decomposing detection into focused sub-tasks that reduce context and isolate error types, improving F1 from 52% to 87%. For scalable deployment, we introduce Positional Task Conditioning (PTC), which distills this capability into a single smaller model by reinforcing task identity at structural prompt boundaries. PTC outperforms rationale-based distillation across five models and two architecture families, achieving within 1.79% F1 of the frontier at upto 98% lower cost. Our system is deployed across multiple countries processing 10+ million product families.

In the one-time selling B2B context, the buying cycle may last months or even years. During the long process, targeting customers that have a high potential to make purchases and recommending personalized campaigns accordingly are important for effective marketing. For this goal, we study the following problems, B2B customer data aggregation, customer feature generation, and prediction of whether a B2B customer would show interest in making a purchase (i.e., prediction of conversion into sales funnel). We propose an algorithm to aggregate individual contacts to the B2B customer level based on multiple keys. For non-standardized keys such as company names, we propose a novel architecture to cluster them in a domain encompassing irregularities such as spelling mistakes and spelling variants. We then define and generate a set of features and apply the CatBoost model for customer conversion prediction. Our framework achieves 91% prediction accuracy. Based on the prediction results and analysis of the model, we then discuss personalized campaign recommendations to foster conversion.

Point-of-interest (POI) localization matches user-provided storefront close-ups to the same shops in wide, geo-tagged vehicle-mounted street views. POIs may change while the surrounding scene stays similar, so scene-level recognition alone cannot establish POI identity. Differences in target scale and capture domains further challenge matching. We introduce POI-Loc, to our knowledge the first benchmark dedicated to this asymmetric, fine-grained POI localization task. Many visual place recognition methods represent each image with a single global vector, which tends to dilute fine-grained features of small storefronts amid background clutter. We propose GLAM (Global-to-Local Asymmetric Matching) to combine global and local evidence. In stage one, a single attention-pooled query probe is matched against compact reference region tokens via learnable soft top-k interaction, with the resulting local similarity fused with global similarity for retrieval. Stage two reuses query region tokens before attention pooling and stored reference tokens for mutual-nearest-neighbor re-ranking. GLAM surpasses both global and two-stage baselines on Recall@1/5/10 and mAP, with about $5\times$ smaller re-ranking features and $280\times$ lower per-pair matching cost than FoL. The benchmark and code will be released at https://github.com/roadhan/glam.

Two-sided service marketplaces are moving from deterministic request-form intake to AI-native probabilistic matching, enabled by large language models (LLMs) that infer intent, preferences, and latent constraints from natural language. Relying on inferred intent rather than fixed-form fields forces these platforms to regenerate the provider-side preference taxonomy underwriting matching, search, and pricing: attributes interpretable to service providers while remaining a useful signal for marketplace decisions. We present an autoresearch loop that generates this taxonomy, one occupation at a time, and has been deployed in production at a major U.S. consumer services marketplace since April 2026, spanning 132 occupations. Instead of one global hierarchy, the loop treats each occupation as an independent generation problem and runs iterative propose-evaluate-keep refinement cycles. Each candidate tag set is scored by a recalibrated six-rubric LLM-as-judge framework, and a 7-critic panel of distinct personas contributes weighted penalties to an adjusted score, with no hard vetoes. A separate parity-mapping stage maps legacy request-form Q&A pairs back to the generated taxonomy, yielding both a coverage signal and an interface for human quality assurance; it does so by first inferring the provider attribute each legacy question was meant to measure, rather than translating questions to tags literally.

Real-world time-series forecasting is rarely a one-shot model invocation: practitioners must formulate tasks, connect data and models, incorporate domain expertise, assess prediction plausibility, and communicate uncertainty. Specialized forecasting models provide strong numerical predictions but usually operate in fixed pipelines, while general-purpose large language model (LLM) agents often lack forecasting-specific checks, constraints, and stopping rules. We present CastClaw, a human-in-the-loop autonomous forecasting system built through forecasting-oriented harness engineering. CastClaw connects data, specialized models, analytical tools, user input, and a versioned execution record in one runtime. Users specify the target, horizon, constraints, and hypotheses in natural language. Starting from a supplied or model-generated forecast, CastClaw checks temporal patterns and user constraints; when evidence is missing, it retrieves context, runs an analysis or another model, or asks the user. It then keeps, revises, or escalates the result under explicit stopping conditions. The output contains the final forecast and an execution report recording inputs, evidence, actions, and revisions. In this five-dataset electricity-price setting, CastClaw reports the lowest point-estimate MSE and MAE among 16 baselines. A Nord Pool case demonstrates the inspectable workflow. CastClaw was also validated offline on provincial electricity-load data from North China covering January--June 2026.

In online retailing, when a product sells out, a retailer often sees only the units sold, not how many customers would have bought it had inventory been available. However, the inventory level determines how much demand is revealed, and this information can influence subsequent decisions and future profits. We study an online selling problem in which, in each round, the seller observes a market context and then makes pricing and stocking decisions based on censored sales data from previous rounds. The challenge is to learn a context-dependent pricing and stocking policy without assuming a particular formula for demand or observing realized profit. To overcome this difficulty, we propose a Mean-Calibrated Kernel UCB (MCK-UCB) algorithm that turns each incomplete sales record into a reliable guide for both inventory and price decisions, using data from past rounds with similar market conditions. This design allows us to learn while serving customers, without a separate exploration phase or the need to recover all demand hidden by stockouts. We prove the minimax optimality of the proposed algorithm, with strictly faster rates when expected profit varies more smoothly with price. Comprehensive numerical experiments have been conducted to confirm the effectiveness of the proposed algorithm.

In large-scale e-commerce retrieval, dual-encoder retrievers are op- timized for contrastive similarity, whereas downstream rerankers capture finer-grained relevance preferences; this objective mis- match limits end-to-end retrieval quality. Reinforcement Learning offers a way to use reward-model feedback for retriever adaptation, but we observe that standard policy-gradient updates can degrade embedding geometry, especially when the document index must remain frozen due to industrial constraints. To address this, we propose PAO (Positive-Advantage-Only), a selective RL optimization method. Our analysis reveals that in- discriminate penalization of negative samples (pushing away) in a frozen high-dimensional space disrupts pre-trained semantic man- ifolds. PAO selectively applies gradient updates only to retrieved items with positive advantages, effectively pulling query embed- dings toward high-reward regions while preserving global topo- logical stability. Experiments on both a massive industrial dataset and public benchmarks demonstrate that PAO significantly outper- forms standard RL and distillation baselines.

Long-horizon agentic tasks go beyond chaining short tasks over more interaction turns. Their evolving dynamic environments and long-range dependencies require Large Language Models (LLMs) to continually explore, learn from experience, and adapt their policies over thousands of steps. We introduce E-Commerce Bench, the first open-source benchmark that integrates multi-round counterpart negotiation and dynamic events into a year-long business operation. Over a 365-day year, an LLM agent concurrently runs multiple online stores, researching the market, negotiating with suppliers to source inventory, optimizing sales strategies, fulfilling orders, handling returns, and managing cash flow to maximize its end-of-year total assets. To construct a realistic merchant-side operating environment, the product and supplier data are derived from a real e-commerce platform, while a year-long calendar of promotions, natural disasters, and supply-chain shocks continually reshapes demand. For reproducibility, both sides of the market are deterministic: customer purchases and returns follow a fixed demand model, while a negotiation kernel determines supplier pricing, concessions, and decisions, with an LLM used only to verbalize them. We evaluate 18 frontier models across seven dimensions, including year-end assets, and find that no single model dominates. GPT-5.6 Sol earns the most, growing the 100,000 opening stake into 1,431,425, yet it ranks 16th of 18 on fraud avoidance and trails Fable5 in operational efficiency. Among open-weight models, Qwen3.8-Max-Preview leads with 416,252, 38% above GLM 5.2 (high), and achieves the strongest learning over the horizon, progressively bargaining down prices across repeated orders. Our code is available at https://github.com/QwenLM/E-CommerceBench.

With the development of large language models (LLMs), generative retrieval is becoming increasingly important in e-commerce scenarios. Current mainstream approaches typically use a two-stage training strategy: first train a product embedding model, and then learn a codebook that maps embeddings to product IDs. This cascaded approach suffers from two major issues: (1) error accumulation-if the embedding model in the first stage produces biased representations, the codebook in the second stage cannot correct these errors, degrading final retrieval performance; and (2) codebook learning relies solely on product embeddings and lacks modeling of query-to-product and product-to-product interactions. As a result, products belonging to the same cluster may be assigned inconsistent IDs by the codebook, further hurting retrieval accuracy. To address these problems, we propose a novel method that jointly trains the embedding model and the codebook, and incorporates same product cluster information as an additional supervision signal. Experimental results demonstrate that our method significantly improves e-commerce retrieval performance while simultaneously enhancing both embedding and codebook learning.

Large Language Models (LLMs) are increasingly used to annotate structured product data in e-commerce, but early deployment often begins as a cold-start problem: only limited pre-launch labels are available, the value of expensive reasoning is unknown, and human review is needed before the system can be trusted at scale. This challenge is especially common in rule-based annotation workflows, where each item must satisfy multiple business rules and both model errors and ambiguous rule boundaries affect final decisions. We introduce the Differential Reasoning Router (DRR), a cost-aware framework for cold-start LLM annotation that jointly optimizes model selection and human escalation. Rather than treating a reasoning model as a default fallback, DRR estimates separate success probabilities for a direct model and a reasoning model at both the sample and business-rule levels, enabling adaptive routing: easy cases are handled directly, reasoning is reserved for cases where it is expected to improve the decision, and likely double-failure or rule-disagreement cases are escalated to human annotators. The resulting labels provide targeted ground truth for prompt engineering, supervised fine-tuning, calibration, and rule refinement, enabling a gradual shift from human-heavy cold-start annotation toward high-confidence automated routing. In a production e-commerce workflow, DRR reaches accuracy parity with the strongest confidence-based router while achieving more than 60% reasoning-token cost savings.

Generative engines such as ChatGPT, Gemini, and Perplexity answer buyer questions directly and name a shortlist of brands inside the answer. Studying how brands enter or fail to enter that shortlist requires demand-side data: what buyers in a category ask, what information they need, and which sources they trust. Existing large persona corpora are built for training-data diversity and carry neither a staged search-intent label nor a preferred-sources field, so they cannot be joined to supply-side recommendation measurements. We built and validated PersonaGen-1M, a corpus of 1,031,732 synthetic buyer personas spanning 511 industry labels and 4 market contexts, carrying 19,416,821 structured behavioral attributes, 5,160,046 of them search queries. Each persona carries a single primary_intent label covering its query set (78.3% informational, 17.4% commercial, 4.3% transactional) and a preferred_sources field naming the source types that buyer would trust. The corpus was built from roughly 40 million raw persona descriptions drawn from four public datasets through GPU-accelerated MinHash LSH plus semantic deduplication, then enriched to a fixed schema. The intent field selects the commercial-evaluation personas whose queries drive recommendation, and the preferred_sources field pairs against citation-provenance data; that join is the primary intended use, and its controlled empirical estimate is future work. Among million-scale persona corpora surveyed in August 2026, one other carries a source-preference attribute, as a six-value media-channel enum; PersonaGen-1M pairs named per-persona source lists with a staged commercial search-intent label and an attached query set. The full corpus is shared on request for non-commercial research; a stratified subset is published openly so the protocol, the schema and the validation can be inspected and reused without asking us.

Repurchase recommenders in e-commerce are commonly framed as a binary question asking "will this customer buy this item within W days", a formulation that requires a separately trained model for every horizon of interest. We replace this stack with survival models that predict time-to-repurchase directly, and evaluate them on millions of customers from a major grocery e-commerce platform across more than thirty ablation configurations. Our study makes three contributions. First, an empirical hazard analysis reveals a slightly decreasing marginal hazard (k ~ 0.9), differing from the common intuition that grocery items become more likely to be repurchased the longer since the last purchase (increasing hazard, k > 1). Log-Normal achieves the best marginal fit (R^2 = 0.998) and the best ranking, despite Weibull providing the best conditional residual fit, revealing an apparent discrepancy we analyze in detail. Second, a single Accelerated Failure Time (AFT) model replaces three per-horizon binary classifiers, matching or exceeding each at its own horizon while using roughly 3x fewer total trees. Feature importance reshuffles under the survival objective: channel-cadence and recency signals rise while aggregate frequency counts fall. Third, a 4-parameter parametric calibration maps raw survival CDFs to per-horizon probabilities with zero cross-horizon monotonicity violations. Calibration quality varies by an order of magnitude across the AFT family: Exponential AFT (Weibull k=1) achieves expected calibration error (ECE) ~1e-4, roughly 10x lower than Log-Normal, while ranking metrics agree within 0.3% relative. We adopt Exponential AFT for probability-consuming surfaces and Log-Normal for pure ranking, exposing a principled calibration-ranking trade-off within a single AFT family.

Search rankings are valuable because human attention is scarce and sequential. Higher-placed alternatives are easier to find, so they are examined and bought more often. Consumers are now delegating search to AI agents that can ingest an entire results page at once. Randomizing the order of one hundred hotel listings across 5,000 AI agent sessions, we compare four large language models against human field data. AI agents search more deeply than humans and never decline to buy. Position still predicts which listings are inspected, but weakly and non-monotonically: the middle of a results page has the lowest probability of inspection, not the bottom. Position reaches the choice stage for some models and not others, a heterogeneity that tracks neither provider nor capability. All models nonetheless converge on the same undominated listing. For agentic search, the attributes displayed on a results page matter more than placement within it.

Maintaining price consistency and executing an Every Day Low Price strategy is critical for global retailers. However, with catalogs spanning millions of active items, manual governance of price relationships is infeasible. Inconsistent pricing across item variants distorts customer value perception and cannibalizes sales. To address this, we present a scalable, context-aware Multi-Agent Framework designed to automate the construction of "Lines and Ladders" pricing taxonomies. Our framework employs specialized LLM agents to construct these coherent pricing structures by identifying key attributes, extracting multi-modal values, and applying hierarchical grouping logic. Evaluated on real-world enterprise data and deployed in production, our 3-Agent system achieves an F1-score of 0.83 for Lines, outperforming single-agent baselines by mitigating cognitive overload. The system achieves >90% precision and >75% recall in Food & Consumables, and 80.2% assignment accuracy in the unstructured General Merchandise catalog.

Large language model-based shopping agents are increasingly deployed in real-world e-commerce platforms, generating massive amounts of user interaction logs that provide valuable supervision for improving these agents. However, existing approaches primarily rely on offline training signals, such as user-item interactions or synthetic preference data, while largely overlooking the rich supervision contained in users' natural conversational feedback. Moreover, the available online feedback is heterogeneous, sparse, and noisy, making it difficult to transform into reliable learning signals automatically. To address these challenges, we propose LOFA, a framework that enables shopping agents to learn directly from real online interaction logs without human annotation. LOFA combines reinforcement learning over verifiable purchase outcomes with feedback-aware on-policy distillation, which identifies users'in-dialogue directives and converts them into dense token-level supervision. These complementary objectives capture both collaborative behavioral patterns and user-specific preferences. Extensive experiments on real-world e-commerce logs demonstrate that LOFA consistently improves recommendation quality, response helpfulness, and user-satisfaction alignment over strong baselines, highlighting the effectiveness of learning shopping agents from real online user feedback.

Enterprise RAG deployments face a critical reliability gap: while LLMs satisfy 80% of individual constraints, only 26.8% of responses meet all requirements simultaneously, revealing a 57-point orchestration gap. Existing benchmarks assume clean retrieval with simple queries, failing to capture production conditions where noisy documents and multi-dimensional constraints coexist. We introduce EnterpriseRAG, a benchmark of 983 expert-validated samples across six domains that systematically simulates three failure modes absent from prior work: retrieval noise, knowledge gaps, and factual conflicts, coupled with complex instructions. Evaluation of 13 state-of-the-art LLMs reveals a severe instruction adherence collapse, where high per-constraint satisfaction masks low holistic compliance. Critical findings expose deep barriers under knowledge gaps and factual conflicts, even with reasoning-enhanced inference, indicating production RAG requires explicit context-aware protocols and calibrated judgment. EnterpriseRAG provides a reproducible foundation for measuring and closing these gaps, directly informing deployment decisions for enterprise-scale RAG systems. We will release the benchmark and evaluation framework upon publication.

Generating physically plausible 3D room layouts is essential for home furnishing retail, enabling customers to visualize products in their own homes and confidently make purchasing decisions. However, a gap exists between academic research and real-world application: existing solutions primarily focus on algorithmic strategies for furniture placement, largely neglecting the non-rectangular geometries and strict door/window constraints prevalent in real homes. To bridge the gap, we introduce a hybrid, hierarchical framework tailored for retail, specifically designed to support scalable spatial planning applications. Our system decouples generation into three stages: (1) functional furniture clustering and fine-grained intra-zone placement; (2) macro-routing guided by a vision-language model (VLM) to anchor both these clustered zones and any remaining standalone furniture within diverse polygonal boundaries; and (3) rule-based optimization for collision-free micro-arrangements that respect architectural constraints. We evaluate our system on production-scale catalogs and a representative set of irregular real-world topologies. Our results show that our approach attains the highest perceptual plausibility while maintaining good geometric compliance at relatively low latency, and extends to irregular boundaries that existing methods do not natively support.

Responsible AI (RAI) has become a central concern for technology companies, regulators, and the public. How industry practitioners interpret, implement, and sustain RAI work directly shapes the design and deployment of AI systems. As empirical scholarship examining RAI practices in industry has rapidly expanded, findings are dispersed across studies that focus on different roles, organizational contexts, and interventions. This work synthesizes current knowledge through a literature review of 161 empirical studies spanning six years, each engaging industry practitioners via interviews, surveys, workshops, ethnographies, and other methods. Our synthesis reveals both meaningful progress and persistent challenges in industry RAI practice. Practitioner awareness has increased, RAI activities have become more professionalized, and interventions such as toolkits and guidelines are more widely adopted. At the same time, practitioners continue to face substantial barriers, including limited training, uneven organizational support, and a lack of interventions tailored to day-to-day work practices. By consolidating and organizing these findings, we provide a more complete account of industry RAI than any single study to date. We conclude by discussing implications for RAI researchers, practitioners seeking to adopt effective practices, and policymakers aiming to ground governance efforts in the realities of industry contexts.

Real-world shopping often requires constructing a basket of complementary items rather than retrieving a single product. Such combo-shopping tasks arise in device setup, meal preparation, event planning, and group takeout ordering, requiring joint reasoning about item compatibility, availability, store-level requirements, delivery fees, coupons, and budgets. Evaluation is challenging because multiple baskets may satisfy the same request, making exact-match metrics unsuitable, whereas semantic evaluation alone cannot detect infeasible orders, invalid coupon combinations, or incorrect payments. We introduce ComboShoppingBench, an agentic shopping benchmark for open-ended yet verifiable basket construction in a simulated commerce and takeout environment. During task synthesis, an exploration agent constructs a feasible and semantically coherent basket of purchasable products; this witness guides the generation of coupons, budget constraints, user queries, and aligned evaluation rubrics. During evaluation, LLM judges assess semantic satisfaction, response quality, and claim faithfulness, while deterministic validation checks product-ID validity, budget compliance, and coupon optimality. Experiments with diverse LLM agents demonstrate that even strong agents struggle on ComboShoppingBench, highlighting substantial room for improvement in reliable, constraint-aware combo shopping.

Generative AI is shifting digital commerce from browsing toward agentic search, in which consumers delegate product discovery to AI agents. We compare manual search, which accurately evaluates a limited product set, with agentic search, which screens a broad catalog through noisy representations of preferences and products. Preference complexity is the number of satisfaction-relevant dimensions that are difficult to articulate before search but readily evaluated upon inspection. Consumers have finite attention and choose search intensity: products inspected manually or preference-refinement depth with an agent. We obtain three findings. First, manual search collapses beyond a finite complexity threshold: inspection ceases, mismatch reaches the no-search benchmark, and platform revenue falls to zero. Agentic search avoids this collapse. Once refinement becomes worthwhile, it remains worthwhile as complexity rises; mismatch stays below the no-search benchmark and revenue remains positive, although articulation effort and mismatch may increase. Second, platforms rank the regimes by conversion revenue, whereas consumers also bear search expenditure. When manual inspection is sufficiently inexpensive, agentic search becomes revenue-superior before consumers voluntarily adopt it, creating an adoption lag in which consumers rationally continue manual search. Third, conditional on agentic participation, platforms may assign lower fidelity to consumers with larger attention budgets because they can offset noisier representations through additional refinement, yielding an inverted fidelity allocation. Agentic commerce thus shifts scarcity from product inspection to preference articulation, making consumers' willingness and ability to interact central to voluntary use and platform fidelity design.

Cloud-native serverless data warehouses achieve fine-grained elasticity by decoupling storage from compute, yet determining the optimal resource allocation for highly heterogeneous ad-hoc queries remains a formidable industrial challenge. Our analysis of production workloads in Alibaba AnalyticDB exposes a costly ``provisioning trap'': the fear of catastrophic resource depletion drives users to blindly over-provision resources, wasting immense monetary budgets without alleviating non-CPU bottlenecks (e.g., I/O saturation). To break this impasse, we propose ScaleSense, a proactive, query-level resource scaling framework. Specifically, it features a multi-faceted query encoder that jointly models plan topologies and hardware specifications. Crucially, a quantile-based resource predictor estimates multi-dimensional physical footprints, acting as a reliable safety net for optimal resource scaling. An auto-scaling controller then navigates the performance-cost Pareto frontier, dynamically tailoring allocations to specific business priorities without requiring model retraining. Evaluations on over 1.36 million production queries show that ScaleSense achieves state-of-the-art prediction accuracy with good prediction interval coverage. By achieving a 76.7% relative improvement in optimal resource configuration selection over the best baseline, this approach addresses the critical performance-cost trade-off while maintaining low-overhead inference latency, confirming its practical performance in production deployments. Under the performance-optimization policy, ScaleSense satisfies user-defined performance requirements while reducing monetary cost by up to 5.22x.

Negotiation is a demanding social task for LLM agents, requiring strategic reasoning, persuasion, and interpersonal adaptation. Yet existing benchmarks often treat agents as emotionally neutral, overlooking a key driver of human bargaining behavior. We study how prompt-conditioned emotions affect LLM-based price negotiation. In a controlled framework, buyer and seller agents are independently assigned one of six emotional states and negotiate over 350 real consumer products under two budget conditions. Across 36 emotion-pair settings and five widely used LLMs, we find that emotions strongly shape outcomes. Angry buyers almost never reach agreement (0.39% deal rate), while happy buyers agree most often (28.91%), but obtain worse prices than fearful buyers. Emotion effects are role-dependent: buyer emotion mainly drives acceptance and rejection, whereas seller emotion shapes concession dynamics. These effects influence not only language, but also termination behavior and price trajectories, raising concerns for emotion-conditioned agents in commerce.

We present a framework that gives LLM agents two mechanisms for searching large solution spaces autonomously. First, a leaderboard scored on held-out data acts as a reward signal that drives each agent to refine its solutions over repeated submissions, a loop that operates even with a single agent. Second, the framework enables running many agents in parallel, fully autonomously, with no human in the loop: agents independently analyze, survey methods, implement, self-evaluate, submit, and revise, while a moderator agent handles only logistics. Running agents in parallel under the shared reward broadens the explored region of the solution space rather than refining the single seeded paradigm. We instantiate the framework on product-to-catalog matching (a core e-commerce retrieval task with a large, category-structured solution space), posed as selective prediction with a precision-coverage operating point. A single agent refines within its seeded paradigm, whereas parallel autonomous agents surface qualitatively different solutions. On this testbed, best qualified coverage (>=95% P@1 per category) reaches 47.8-57.4% with a single agent and 62.8-69.4% with five, against a 33.3% baseline. Our contribution is the framework itself: a continuous-improvement reward loop and a substrate for fully autonomous parallel exploration, backed by case-study evidence.

Merchant risk control at large payment platforms screens tens of millions of merchants daily, where false positives harm legitimate merchants and false negatives leave harmful activity undetected. The hardest cases require jointly understanding a merchant's textual profile and long behavioral sequence. Large language models (LLMs) excel at text but cannot natively model such sequences, while adapting them often causes catastrophic forgetting. We present SeqLLM, a framework that adds behavioral-sequence modeling to a pretrained LLM while preserving its language ability. SeqLLM combines three components: a compact discrete vocabulary that represents behavioral events as native tokens; a lightweight projector, trained with a two-stage alignment curriculum, that grounds these tokens in the LLM's semantic space; and prefix-guided capability injection, which acquires sequence-modeling ability through task-prefixed supervised fine-tuning rather than continual pre-training. SeqLLM is deployed at WeChat Pay, screening millions of merchants daily. Against the production DeepSeek-based LLM baseline, it raises screening precision from 92.0% to 97.5%. Its pretrained behavior-token embeddings also improve Precision@Top-0.01% by 26.8 percentage points in a production fraud detector serving billion-scale transaction traffic. Beyond payments, SeqLLM achieves state-of-the-art results on public recommendation benchmarks. On MovieLens and Amazon, it surpasses the strong User-LLM baseline by up to 32% relative Recall@5 while retaining markedly stronger language ability. On RecIF, it improves Pass@32 by 14.2% over the full OneRec-8B pipeline using only one-fifth of its GPU-days.

In vibe coding, people describe software in natural language and delegate implementation to AI agents. By analogy, vibe commerce allows people to express buying or selling goals in natural language and delegate the corresponding tasks to agents. Commerce, however, requires independently controlled Buyer and Merchant agents to interact in a shared market while preserving their private objectives and distinct authority. We introduce Agentic Commerce World (ACWorld), an environment for evaluating such agents across ongoing transactions. Through its Vibe Commerce Protocol (VCP), ACWorld validates agent actions before updating shared transaction state and records the resulting interactions, making agent behavior auditable and evaluation reproducible. The ACWorld Benchmark contains a 200-task capability-coverage track and a 60-task large-catalog track that searches 785,022 transactable listings. Across ten models, mean scores range from 65.9% to 85.6% and from 56.1% to 91.4%, respectively. Our analysis shows that process-level evidence is necessary: final state alone can miss evaluated errors, incomplete trajectories still retain useful process signals, and large-catalog tasks expose bottlenecks across stages.

Normally the statistical mechanics of learning treats constraints on weight distributions as restrictions that shrink the space of possible solutions. Therefore, it reduces model capacity. In this paper we would like to take a contrary approach, which, however, is based on the earlier work on distribution-constrained perceptrons. Rather than treating a prescribed weight distribution as a mere restriction, we propose that it defines the intrinsic geometry upon which learning naturally unfolds. We formulate both deep neural networks and variational quantum circuits as gradient flows on a product of Wasserstein manifolds -- one classical Wasserstein space for each layer and one quantum Wasserstein space for the circuit parameters. Within this geometry, the capacity reduction, which was previously associated with distributional constraints, appears as the metric structure of the constraint manifold itself. We develop a hierarchical mean-field description for deep networks, extend the framework to the quantum setting using the quantum Wasserstein distance of order 1, and introduce two such practical algorithms, Hierarchical DisCo-SGD and Quantum DisCo, that follow approximate geodesics on the manifold of the product itself. Experiments on teacher-student problems, standard image classification tasks, and small variational quantum classifiers show that respecting these distributional geometries improves generalization, stabilizes training, and reduces the severity of barren plateaus compared with unconstrained and purely norm-based baselines. This approach firstly reframes structural constraints as geometric priors and suggests a route for incorporating biological, spectral, or hardware-derived distributional information into both learning systems, viz., classical and quantum learning.

Enterprise workflows increasingly rely on agents for \emph{schema-guided extraction}: given a document and a user-defined schema, the agent faithfully follows the schema to produce the correct output with source evidence as grounding metadata. We present ExtractBench, a benchmark for schema-guided extraction and, to our knowledge, the first to score value accuracy, record completeness at scale, grounding, and measured cost together. The evaluation system contains 4,869 pages across 370 enterprise documents, 8 business domains, and 67 document types, with clear tags differentiating their challenge scenarios. The scalable schema and ground-truth curation pipeline combines independent-system agreement for real documents, known values for synthetic lists, and human verification for forms. We report order-insensitive value F1 for value accuracy, plus two grounding metrics for source traceability: word- and page-level F1. Commercial VLMs perform well on short documents but often truncate record lists on long ones, while coding agents retain higher accuracy at much higher cost. LlamaExtract Agentic Plus ranks first on all three metrics, with accuracy comparable to coding agents at a fraction of the cost. Dataset and evaluation code are available on \href{https://huggingface.co/datasets/llamaindex/ExtractBench}{HuggingFace} and \href{https://github.com/run-llama/ExtractBench}{GitHub}.

Enterprise coding agents rely on tools and retrieval, yet enterprise knowledge often remains outside public training data and formal documentation: internal DSLs, proprietary platforms, local conventions, recent fixes, and tacit workflows. Existing knowledge interfaces expose stored resources but still depend on agents recognizing and explicitly recording lessons worth reusing, disconnecting capture from the coding workflow and leaving development experience repeatedly rediscovered. We report an ongoing production deployment of a shared organizational memory system that makes capture a platform-level part of coding work: it collects task-adjacent experience with contributor approval, curates it into reusable question-answer memories, gates obvious security and privacy risks, and retrieves memories for future agents. This short paper describes the deployed lifecycle and an operational snapshot. Effects on retrieval and coding tasks remain under evaluation.

Online shoppers increasingly turn to AI shopping assistants, using images and multi-turn dialogue to express and refine product needs that are difficult to articulate in text alone. However, existing benchmarks largely rely on text-only or synthetic requests, underrepresenting complex real-world shopping requirements jointly expressed through images and language. We introduce MMShopBench, the first real-log benchmark for multimodal, multi-turn shopping agents. Built from carefully cleaned and manually annotated shopping logs, MMShopBench provides ground-truth annotations of each request's purchase intent and mandatory product requirements. Agents must infer these requirements jointly from user images and multi-turn dialogue, retrieve candidate products through image and text search, and verify that each candidate satisfies all requirements using its product images and structured attributes. We evaluate representative open-source and proprietary models using an evidence-grounded multimodal protocol and construct a companion training set for fine-tuning an open-source model. To ensure reproducible experimentation, we build an offline shopping sandbox, where fine-tuning substantially narrows the performance gap between our open-source model and leading proprietary models, demonstrating the effectiveness of our training data.

Large language model agents are increasingly evaluated as autonomous tool users, yet most benchmarks focus on bounded tasks with immediate success criteria. Real-world deployments often require Long-Term Coherence, the capacity to preserve purposeful behavior across extended horizons while adapting decisions to accumulated evidence. Evaluating this capacity requires a persistent environment in which actions constrain future choices, feedback arrives at heterogeneous delays, and incoherent behavior produces measurable cumulative effects. Seller-side e-commerce provides a suitable setting for this evaluation through recurrent and interdependent decisions over Product Sourcing, Listing and Pricing Control, Cash-Flow Management, and Mixed-Latency Feedback Adaptation. We introduce MerchantBench, a 365-day order-level simulation grounded in 98,843 real e-commerce product records and equipped with 26 tools for agent interaction. MerchantBench couples promptly observable Upstream Supplier Events with delayed Downstream Order Outcomes, requiring agents to follow individual order lifecycles and revisit earlier decisions. We evaluate eight LLMs under two agent frameworks in 48 runs, each spanning 365 simulated days. Our results reveal a substantial gap between even the latest LLMs and human participants, with the best LLM configuration attaining only 27.3% of the mean final net assets achieved by human participants.

Agentic commerce is moving from concept to deployed infrastructure: payment networks, retailers, and AI platforms are setting the stage for agents to transact on behalf of merchants and consumers. Yet whether the LLMs behind these agents can price competently in real markets, where customer preferences are hidden, competitors adapt in real time, and demand can shift without warning, has not been systematically tested. We introduce Bazaar, a dynamic sealed-bid benchmark for multi-attribute auction under these conditions. Despite its dynamics, the benchmark is grounded in closed-form customer utilities, enabling exact evaluation. Across 11 frontier LLMs from four providers, the leading agents on customer acquisition (e.g. Gemini 3.1 Pro) are often not the leading agents on profit (e.g. Opus 4.6). The ranking shifts again under demand shocks: agents that learned fastest pre-shock are typically the slowest to revise their beliefs afterwards, while Gemini 3.1 Pro recovers fastest despite not leading on profit. However, even the strongest agent captures less than a third of hindsight-optimal profit, suggesting current LLMs are progressing in agentic commerce but leave substantial headroom.

LLM agents increasingly act as autonomous merchants that write their own product listings, and under competitive pressure, they fabricate attributes to win sales. Even under instructions to be honest, they fabricate attributes in a majority of listings across models. A platform's obvious remedy---verifying each claim against the truth---is unavailable, because it observes only a noisy, biased complaint signal, never the ground truth. We design CARP, a reputation-penalty mechanism with a deadband that forgives complaint noise and a state-dependent severity that counters reputation-driven detection erosion. CARP requires no product-level ground truth and is robust to strategic gaming. CARP protects consumers by suppressing the sales volume of low-rated liars while sparing honest sellers. Paired with SPARC, it closes most of the consumer-welfare gap relative to a perfect-information oracle, without ever accessing the truth. It also achieves the best welfare of the policies we compare. We further show that this felt penalty becomes behaviorally binding through SPARC, a byte-clean code-gated reflection mechanism: LLM merchants fabricate when lying is free but restrain themselves when fabrication costs them sales, a self-interested response rather than compliance. We trace this distinction to penalty-gated self-correction reasoning, and observe the binding across models, with supporting confidence intervals.

E-commerce platforms must allocate fixed marketing budgets across multiple channels to maximize business utility. However, standard predict-then-optimize (PTO) paradigms fail in this compositional space due to observational confounding and severe extrapolation. We formulate this challenge as a simplex-constrained uplift decision problem and propose ReAlloc, a fast-slow causal framework. Specifically, an agile Orthogonal Teacher extracts unbiased local gradients from short-term logs, while an Explanation-Guided Student distills them into a structured marginal field over long-term horizons. This design enables support-aware, conservative decisions that capture cross-channel substitutions. Extensive simulations and large-scale online A/B tests on Taobao platform demonstrate that ReAlloc achieves simultaneous lifts in both pay order and income.

Traditional search systems are optimized to retrieve items that strictly match a query, often prioritizing precision over recall. In e-commerce marketplaces and particularly grocery, this paradigm is limiting, as user satisfaction and commercial outcomes depend heavily on the discoverability of substitute, complementary, and thematically related items. In this paper, we present a scalable system for discovery-augmented search that leverages intent-conditioned recall expansion. Our approach generates implicit user intents to expand candidate recall while maintaining relevance. The system addresses the cost-quality tradeoff of generative retrieval through a two-stage hybrid architecture. First, we leverage closed-weight large language models (LLMs) to maximize discoverability for head queries. To extend these benefits to tail queries, we then introduce a finetuned small language model (SLM), trained via LoRA adapters and teacher-student distillation. We evaluate the system using a rigorous dual framework: (a) LLM-as-a-judge metrics validated against human preferences for semantic quality, and (b) end-to-end session-level purchase analysis. Results demonstrate that our approach improves both intent generation quality and downstream retrieval effectiveness, extending discovery coverage from approximately 60% to 80% of query traffic at roughly 30% of the teacher model's inference cost, offering a viable path for deployment in large-scale marketplaces. Beyond relevance gains, discovery-augmented search may serve as a marketplace-balancing mechanism, giving long-tail and emerging supply an opportunity for query-conditioned exposure.

We propose an index for predicting the U.S.\ Federal Open Market Committee (FOMC) decision to hike/hold/cut the current federal funds target rate based on how a collection of personas responds to current market conditions. To construct the index, we collected a new dataset consisting of nearly $25{,}000$ retrievable chunks from publicly available data. We partition the data into per-member corpora and use each as the retrieval database of a generative system we refer to throughout as a ``persona''. We first evaluate the personas across two complementary components of likeness: identifiability and detectability. Each persona's behavior is highly attributable (average member-conditional recall is $8\times$ chance) and generated content is nearly indistinguishable from held-out real content ($\hatτ_{\mathrm{det}} = 0.23$ against a $0.15$ floor). We then present evidence that query-conditioned representations of the personas capture members' monetary-policy stance relative to a known hawk--dove reputational ordering (Kendall's $τ= 0.63$, $p < 0.001$), substantially outperforming retrieval-only representations. These representations vary with time and current market conditions and form the basis of our proposed persona-based rate action index. For the $2022$--$2025$ period the index tracks the rate cycle (Kendall's $τ= 0.68$, $p < 10^{-6}$) and can be used to construct a simple classifier that predicts per-meeting outcomes at non-trivial accuracy ($0.69$ versus a $0.47$ base rate). Importantly, the index outperforms informative baselines and leads the federal funds target rate by roughly three quarters. As far as we are aware, our results are the first to demonstrate the ability to capture time-varying group behavior via a collection of digital personas.

Conversational AI agents commonly lack persistent memory across sessions. The obvious fixes like injecting full chat histories into the context window, or delegating to a third-party memory service, either exhaust the model's context budget or send personal data through infrastructure the user does not control. We describe a memory store that avoids both problems: an agent-local Neo4j property graph augmented with HNSW vector indexes and a full bitemporal data model. Each memory is stored as an immutable identity node linked to versioned content nodes carrying two closed-open time intervals: valid time (when the fact was true in the world) and transaction time (when the database recorded it). This design supports point-in-time semantic retrieval without physically overwriting history. Semantic edges between related memories are maintained automatically at write time using cosine similarity over 1024-dimensional embeddings. We evaluate the system on LongMemEval, a 500-question benchmark spanning six question types designed to stress long-term memory. Across 60 sampled questions, the current-state semantic search path achieves 46.7% R@10 overall, rising to 80% on knowledge-update questions. The time-travel path yields 80% R@10 on knowledge-update but decreases recall on temporal-reasoning questions (50% to 37.5%), a consequence of post-filter dilution that points directly to a concrete design improvement. We discuss what these results reveal about the limits of pure retrieval for different question types and what each failure mode suggests for future work.

Transaction propensity prediction in B2B e commerce presents unique challenges distinct from B2C contexts, primarily due to the heterogeneous procurement behaviors of organizational entities, which violate SMOTE's implicit assumption of within class feature homogeneity. Specifically, B2B buyers exhibit multi modal procurement cycles that render linear interpolation between minority class samples structurally invalid, producing synthetic data that does not represent real purchasing behavior. This paper introduces a production deployed propensity modeling framework designed to address these complexities through two primary contributions. First, we replace conventional SMOTE based augmentation with a synthetic data generation approach leveraging Diverse Counterfactual Explanations (DiCE). This method produces minority class samples with superior distributional fidelity compared to SMOTE, as validated through quantitative proximity analysis and UMAP cluster visualization. Second, we adapt the PyPARC piecewise affine classification framework to generate calibrated propensity probabilities, facilitating the interpretable segmentation of customers into actionable risk tiers. Evaluated on two years of longitudinal data from a large scale B2B e commerce platform with a 1 to 9 class imbalance ratio, the proposed architecture achieves 93.1% precision at a decision threshold of 0.8, a 9.2 percentage point improvement over SMOTE based baselines at the same threshold (83.9%), and a 26.1 point improvement over SMOTE at threshold 0.7 (66.04%), demonstrating consistent superiority across operating points. These results demonstrate the framework's efficacy in enabling high precision marketing campaigns with significant improvements in customer activation and return on investment.

Online recommendation has traditionally taken place after a user enters a platform, which determines the candidate pool and the ranking shown to the user. LLM-based user agents enable a different recommendation process: a user specifies a need before choosing a platform, leaving platforms to compete for the user's attention, which we refer to as an agentic recommendation market. In our controlled LLM-based experiments across three product domains, we find this new setting of recommendation creates a tension between access and attention. Compared with traditional platform-centric recommendation, user-centric recommendation greatly expands the opportunity for relevant items to enter comparison; yet broader participation does not translate directly into effective exposure. Competition directly triggers platforms' strategic play: selectively positive explanations occupy 73--78% of first-ranked positions. When the user agent relates platforms' actions to subsequent user feedback, this share falls to 36--41%, while the chance of a user purchasing the relevant item increases. A user agent is therefore more than a ranker over a larger pool of candidates: its querying, ranking, and feedback mechanism governing who can compete, how scarce attention is allocated, and how earlier outcomes shape the evaluation of platforms directly affect user utility. Designing agentic recommendation therefore requires treating access, attention, and accountability as a joint mechanism design problem.

Firms struggle to choose AI projects that pay off: two projects can look equally promising to smart, motivated stakeholders and yet deserve opposite decisions. At the residential real-estate brokerage Compass, one AI product (Likely-to-Sell recommendations) flagged sales outreach opportunities and went on to account for nine figures in annual gross commission revenue. Another championed AI product (a Time-on-Market pricing tool) was rightly shelved. A simple ROI estimate could not distinguish the two. We present expected ROI (eROI), a framework that decomposes each bet into three components and rates them separately: Value if Successful, Likelihood of Success, and Investment Required. Each maps to a question executives can answer before building: How valuable would it be if it worked? How likely is it to work? And what would it cost to implement? Separating the three breaks a common catch-22: teams cannot estimate ROI until they know whether a project will work, yet cannot know whether it will work without building it. Judging Value if Successful on its own dissolves the loop, letting a team argue that a product would be valuable if it worked while it weighs how likely that is. The framework also asks, before ranking anything, whether there are enough good ideas on the table. After ranking, it guides assembling a portfolio of bets rather than funding only the single top-ranked project. We illustrate eROI on Compass's candidate AI products. Precise ROI estimates are hard to make given the inherent uncertainty of AI projects. Coarse business-level ratings of the three components are enough to tell strong bets from weak ones.

Large Language Models (LLMs) are increasingly deployed as agents that interact with stateful environments over multiple steps: gathering hidden information, composing tool calls, and committing state changes. We refer to this capability as multi-step tool use. Existing benchmarks have advanced tool-use agent evaluation, but often focus on isolated API calls, short trajectories, or settings that are difficult to scale or control. We introduce E-Bench, a fully synthetic benchmark with 323 state-changing tasks across three product domains: Honor of Kings, QQ Music, and Tencent Meeting. E-Bench decouples environment synthesis from task synthesis: graph-guided database filling builds reusable, orphan-free product environments, while generator-solver asymmetry creates tasks with both an information gap and a tool gap, requiring agents to discover hidden data and compose multiple tool calls before changing state. Outcomes are graded deterministically by database-state diffs. Since both environments and tasks are synthetic, E-Bench is controllable at the environment level and scalable at the task level. Benchmarking 11 cutting-edge LLMs shows that multi-step tool use remains challenging: Pass^3 stays below 60% for the strongest models, and even with code execution in the E-Bench-Code extension, reliability (Pass^3) remains below 70%.

Dynamic Product Ads (DPA) require retrieving relevant items from multi-million product catalogs, balancing two competing objectives: retargeting (re-surfacing known interests) and prospecting (discovering new categories). While Large Language Models (LLMs) capture semantic intent better than traditional embedding models, deploying them at scale introduces prohibitive inference costs and lexical mismatch issues. Through controlled experiments on millions of users, we demonstrate a critical retrieval decomposition: rule-generated queries excel at retargeting on a lexical BM25 index, while LLM-generated queries excel at prospecting on a dense ANN index. Building on this, we propose SMART (SeMantic-aware Adaptive ReTrieval). To manage costs, a lightweight quality gate identifies coverage gaps in initial keyword results, adaptively routing only the ~10% of users who benefit from semantic prospecting to the LLM path. Offline evaluation demonstrates that this gated approach captures the bulk of semantic prospecting gains in Relevance Score while maintaining competitive re-targeting performance at a 90% reduction in LLM costs. Finally, in a 2-week online A/B test at Snap, SMART improved the ad conversion rate by +27.6% over a strong embedding-based baseline.

Reuse-based development has become increasingly important in the creation of complex systems, offering significant opportunities to reduce costs, improve quality, and accelerate time-to-market. Product Line Engineering (PLE) provides a systematic approach to realizing this potential by enabling the efficient creation, management, and customization of product families by reusing shared assets and capabilities. PLE involves addressing numerous complex decisions, including feature selection, variability management, and configuration optimization, which are critical to the success of a product line. Despite its promise, the systematic integration of Artificial Intelligence (AI) into PLE processes has not yet been comprehensively explored. In this paper, we propose a methodological framework to support the systematic integration of AI into PLE and evaluate its effectiveness through a multi-case study conducted in an industrial context.

Lead ranking in Customer Relationship Management (CRM) systems faces a persistent challenge: models achieving high offline accuracy often underperform in production. We identify three fundamental gaps responsible for this disconnect: offline-online metric mismatch, pointwise-listwise objective misalignment, and temporal distribution drift. To address these gaps, we propose SalesLoop, a reinforcement learning framework that establishes a closed feedback loop between model predictions and real-world business outcomes. Our approach introduces (1) a performance-aware reward that encodes conversion outcomes weighted by ranking position and conversion velocity, and (2) Discriminative GRPO, a listwise optimization objective that adapts Group Relative Policy Optimization to discriminative ranking models. SalesLoop improves NDCG@K by +7.9% and P@K by +15.8% over the strongest static baseline. A 160-day production A/B test at a New Energy Vehicle manufacturer, spanning 16.5M leads and 280 sales specialists across two provincial markets, validates statistically significant cumulative lift of +4.7% ($p=0.047$) and +8.7% ($p=0.002$). In production, the ranking backbone achieves Top-10% recall of 44.1% and surfaces high-intent leads at $2.3\times$ the conversion rate of specialist baselines.

Geo-spatial rasters of building footprint area are useful for a variety of tasks, such as monitoring urbanization, improving energy efficiency, and tracking greenhouse gas emissions. There are now multiple global building raster datasets, however there lacks an independent, comprehensive, and fair assessment of their accuracy. In this work, we evaluate the accuracy of four major global building products: Global Human Settlement Layer (GHSL), Microsoft's TEMPO (TEMPO), The Global Building Atlas (GBA), and Overture. As ground truth for assessing their accuracy, we use ORBITaL-Net, a globally diverse dataset of manually labeled building footprints. To ensure fairness, we evaluate products on grids of multiple spatial resolutions, and several conventional performance metrics. Our results indicate that either GBA or TEMPO generally achieves the highest overall accuracy, depending upon the particular evaluation criteria. We also stratify the accuracy of each product by several factors: geographic location, population density, and income groups. The results reveal that product accuracy can sometimes vary significantly with respect to these factors. Notably, all products are significantly less accurate in Africa and Asia. Most products also suffer significant accuracy reduction in high-density urban areas.

Agentic commerce protocols such as AP2 and ACP define mechanisms for secure agent-initiated transactions but do not provide interoperable, tamper-evident auditability or verifiable temporal ordering of events across heterogeneous domains. This paper addresses these gaps by proposing a verifiable global event timeline for agentic commerce, constructed from four core components: canonical event schemas that enforce deterministic serialization, deterministic batch formation ensuring reproducible ordering without reliance on synchronized clocks, Merkle-based append-only commitments providing logarithmic-cost inclusion proofs, and blockchain anchoring establishing a tamper-evident temporal backbone. Building on this infrastructure, we introduce a cryptographically signed fraud marker that binds risk labels to anchored evidence through an unforgeable provenance chain, and a dataset lineage model enabling reproducible, tamper-evident AI training pipelines. Empirical results from a prototype implementation demonstrate: Merkle tree construction processes 50,000 events in 47 milliseconds; end-to-end verification completes in under 0.013 milliseconds regardless of batch size; inclusion proof sizes grow logarithmically from 320 bytes at 1,000 events to 512 bytes at 50,000 events; and Merkle-based verification outperforms linear scan by 14.4x at 50,000 events.

User experience is a first-class objective in industrial e-commerce recommender systems (RS). Post-ranking strategies, which govern diversity, similarity, and exposure over a ranked list, are widely deployed in industrial RS for their simplicity and low serving cost. However, as the online recommendation environment evolves continuously, these statically configured strategies gradually become stale, thereby degrading the user experience. Refining them typically relies on manual inspection, diagnosis, and updates, making it slow, costly, and difficult to scale or reuse. Although recent LLM-based agents (e.g., RecUserSim, SimUSER, and Self-EvolveRec) offer promising directions, none of them close the full loop of automated, self-evolving strategy refinement. To bridge this gap, we introduce SR-Agent, which, to the best of our knowledge, is the first agentic framework deployed to refine post-ranking strategies in industrial RS. SR-Agent unifies three components: (i) a UserSim agent that applies inspection skills to surface user-perceived bad cases; (ii) an Analysis agent that consolidates recurring bad cases into structured, reusable diagnoses; and (iii) a constrained Strategy Refinement Harness that maps diagnoses to typed and bounded actions, gated by a four-stage reward pipeline with reversible rollback. Deployed on the Kuaishou e-commerce platform, SR-Agent continuously runs this refinement loop and, in a one-month online A/B test, increases order volume by 0.71%, browsing depth by 0.34%, and clicked-category diversity by 0.48%, while markedly shortening the refinement cycle and lowering operational cost.

Agentic commerce extends agentic shopping into software agents that interpret policy, prepare checkout, generate transaction-facing language, and act under delegated payment authority. Protocols standardize external exchanges, but merchants still need one authoritative representation of commercial eligibility, actor authority, checkout validity, payment dispatch, generated claims, and evidence. This design-science study presents a protocol-agnostic architecture built around a canonical envelope, protected dependency and result hashes, Ed25519 or HMAC authentication, live-request rebinding, a seven-axis generated-claim gate, execution-time dependency revalidation, and eleven semantic invariants. Evaluation used an open-source JavaScript implementation, eight deterministic ecommerce scenarios, and five controlled ablations. Seven initially valid actions were permitted. After protected state changed, none could proceed without a fresh decision; a hostile-accessor case also remained blocked. Action status was consistent across configured surface-bound envelopes, and each scenario contained the three protected hashes and its targeted dependency reference. Each ablation produced the predicted unsafe regression when one safeguard was bypassed, while the protected path contained the same failure. The hostile accessor was read once, and the suite passed 66/66 tests, schema validation, and committed examples. Results support protected-dependency change detection, bounded outcome derivation, stale-decision prevention, surface-bound status consistency, refusal propagation, and verified-state identity under synthetic fixtures, but do not establish rule completeness, production security, performance, legal compliance, live interoperability, population error rates, or independent replication.